Online Accepting eLearning

Outlook 2002 Volume 1 and Volume 2 ...s In iCalendar Format Saving The Calendar As A Web Page Accepting A Request For A Meeting Conclusion Lesson 2: Utilizing Contacts Introduction Lesson Objectives The Contact Manager Changing Views The Contact Manager Form Creating Contacts Creating Contacts From The Same Company Editing Contacts Deleting Contacts Using The Find Command To Locate Contacts Printing Contacts  more...

Word 2002 Advanced Word 2002: Advanced Microsoft Lesson 1: Building Tables & Charts Introduction Lesson Objectives Opening Word The Task Pane Inserting Headers & Footers Inserting A Picture In A Header Formatting Text In A Header Defining A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating  more...

Working for Your Inner Boss Personal Accountability ...whether a job is worth doing and whether it is done well. Accepting personal accountability for your work means your inner boss sets demanding standards and that you're willing to commit to meeting those standards and answer for the results of your work. In this course, you'll learn how to listen to your own inner boss, how to identify your internal standards, how to create a plan to meet those  more...

Moving Into a Management Role Simulation ...changed. Some of your former colleagues will have trouble accepting your promotion, and you will need to respond appropriately to their negative reactions. This will involve confronting and overcoming their concerns and behaviors. You will also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When Sonya  more...

Embracing Organizational Change ...er forward. This course covers best practices to help you accepting a new reality when things change, including acknowledgement of the changes and coming to terms with your new reality. This course also introduces the idea of reframing as a coping method for accepting organizational change. Finally, this course covers the importance of recognizing and capitalizing on the career opportunities  more...

Cummunicating During Difficult Times ...ion, and impress on them the importance of understanding, accepting, and carrying out these decisions. Creating a comprehensive and empathetic communication plan that identifies the exact nature of the decisions and the actions needed to implement them will help leaders get the necessary support from employees. This course explains the responsibilities of various leadership roles when  more...

Microsoft PowerPoint 2002 Level 3 This course is designed to familiarize students with the advanced features of Microsoft PowerPoint 2002. Students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables in presentations. This course is designed to familiarize students with the advanced features  more...

Internal Customer Service Conflict and Complaints Simulation Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice  more...

Consulting Skills Serving as an Internal Consultant ...consultant. Identify the steps for accepting feedback. Follow the steps for accepting feedback. Sequence the steps for resolving a consulting conflict. Apply the steps for resolving a consulting conflict. Identify the steps for making ethical decisions.  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...SQL*Plus statement that displays a customized prompt when accepting user input by using the ACCEPT command. Unit 2: Saving Customizations Duration: 2 - 3 Hour(s) Write the SQL*Plus commands to edit SELECT statements by using line editing commands. Identify the SQL*Plus command used to save the SQL buffer to a file. Identify the SQL*Plus command used to spool the output of  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...ard options that can be selected during configuration for accepting an inbound connection to a computer running Windows XP Professional. o Identify New Connection Wizard options that can be selected during configuration for accepting an inbound connection to a computer running Windows XP Professional. o Differentiate between security levels and appropriate use of authentication protocols  more...

Emotional Intelligence Developing Emotional Intelligence Skills ...ious situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work. Apply guidelines that will enable you to be  more...

Brand Management Building Brand Equity ... struggling in the market place because consumers are not accepting the digital audio player. You are meeting with Don Hamilton and Kelly Landry to discuss ways to make this brand as successful as it has the potential to be. As the new Brand Manager, you must find a way to increase the equity of the Platinum brand. Your goal is to present ideas on how to increase brand equity by increasing  more...

Making Telephone Calls Count ... and knowledge. As a society, Americans are becoming more accepting of automated voice attendants. They're everywhere. When a customer calls you directly, he expects and requires a higher level of service and proficiency and that special, personalized human touch that simply cannot be duplicated by a machine. This course will help ensure that you deliver that human touch every time to pick up  more...