Accident Web-based Seminars

Employee Engagement Identifying What Impacts Retention And Drives Bottom-Line Results - Webinar By TrainHR It's no accident that the organizations consistently identified as winners also happen to be some of the best places on earth to work. This occurs not as an afterthought, but as a vital, premeditated element of business strategy  more...

Managing OSHA Inspections and Accident Investigations - Webinar By TrainHR Was your company one of the over 50, 000 inspected by Federal or a State OSHA this year? If not, will you be prepared as OSHA steps up its enforcement this year? We will cover what triggers an OSHA inspection, what you can expect when an inspector calls on your facility, what your rights and obligations are, should you request a warrant, and what you should do during the inspection and afterwards.  more...

Advanced Customer Service Planning for Services Firms ...ny employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers and hope that their clients are satisfied only to find out that they aren't, as they leave for the competition. Not only don't dissatisfied customers buy other services from you, they  more...