Instructor Led Account Management Training Classes in United States

Account Management for Support The Support Account Management workshop is designed for experienced support professionals responsible for managing and growing key accounts. The program teaches the critical relationship skills and account management strategies required to create customer value, improve client loyalty, and generate new, profitable revenue.  more...

Prospecting: Love It or Hate It, Gotta Do It The selling world has gotten harder and harder. Winning sales is more important than ever before. Good, strong selling does not happen by luck-but by design. People are not born salespeople , but rather learn and master a variety of skills to lead a prospect from no to yes . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use  more...

Questioning: The Key to Winning Sales . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and  more...

Closing & Objections: Win the Sale The selling world has gotten harder and harder. Winning sales is more important than ever before. Good, strong selling does not happen by luck-but by design. People are not born salespeople , but rather learn and master a variety of skills to lead a prospect from no to yes . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use  more...

Know Your Buying Team Members & Their Hot Buttons Outsell Your Competition,Part 2, covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the  more...

Four Selling Strategies to Match Your Buyer s Mind Set Part 2 in our series covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the  more...

Uncover Buying Team Members Expectations Better Than Your Competition This program will help you uncover the specific expectations that each person on the buying team has regarding technical expectations, business expectations, operationally, vendor expectations. It also covers how to tailor and customize your sales presentations & demo's to make sure that you are addressing each buyer's specific agenda.  more...

Selling is War: Learn Who the Buying Team Members Prefer & Conquer the Competition Identify competitive obstacles to your winning the sale Develop trust, strengthen relationships over the competition Learn what to ask from each buyer to win the sale Use strategies and techniques to block the competition Ask targeted questions to learn what each buyer thinks of the competitions proposals Raise the level and quality of your own selling abilities and style Increase your  more...

Core Consulting Skills A three-day program that follows a consulting project from selling to delivery of the first report. Each of the project stages will be covered using the sequence: Introduction of a conceptual framework Role play and/or practical exercises in small groups Debate and formulation of learning points for practical use.  more...

Core Consulting Skills A three-day program that follows a consulting project from selling it to delivery of the first report. Each of the project stages will be covered using the sequence: Introduction of a conceptual framework Role play and/or practical exercises in small groups Debate and formulation of learning points for practical use..  more...

Implementation of Change The highest ambition a consultant can have is to "make something happen" in the client environment. Implementation of change is therefore what distinguishes the men from the boys in consulting. So, while this workshop covers the latest concepts and thinking in the area of change management, it focuses on the factors that make the difference between having a good idea and making it happen. It will  more...

Introduction to Consulting Management A one-day workshop that deals with all aspects of setting up, managing and developing a successful consulting practice.  more...

Leading Consulting Projects The course will develop participants' skills in leading, managing and sustaining the performance of their project teams. It will also enable participants to manage consulting projects in the most effective and professional manner, using the best standards and practice internationally available. What will you achieve?  more...

Managing a consulting Business This course is targeted at managers with P&L responsibilities for consulting units. It is focused both on the top line and the bottom line, and discusses best business practices in a highly pragmatic manner.  more...

Consultative Selling This course introduces the consulting sales process, and the tips, techniques and strategies that enable you to conduct it effectively. It combines theory with skills practice so that it can be applied immediately participants return to work.  more...

Master Class in Account Management This is a highly pragmatic and interactive workshop designed for experienced consultants, managers and partners, who are in charge of developing major accounts. The workshop focuses on the mechanisms of increasing value to key accounts.  more...

Solving Complex Problems A two-day program with a focus on participants' capability to deal with complex problems - problems that are ill-defined and for which there may be a large amount of potential solutions. Solving these problems requires teamwork rather than individual knowledge, and approaches that are intuitive as well as rationally sound.  more...

Advanced Analytical Tools and Techniques A course that critically examines the contribution of a wide range of management analytical tools and techniques to the continuous improvement sought by organizations. It provides a coherent framework within which to consider tools in general; offers participants the opportunity to evaluate the pros and cons of a range of tools; and it considers just when to use the tools.  more...

Coaching and Mentoring Highly tailored course designed to increase an individual or team's consulting power  more...

Consulting Product Development This is a highly interactive workshop which deals with portfolio management in professional services companies. These companies face a double challenge: Which interventions can be standardized, so they can be profitably marketed to a wider range of clients. What type of new intellectual property should be developed to sustain growth. The target audience for this workshop consists of  more...

Client Engagement Skills A two-day workshop that deals with all issues of client engagements. Technology-driven organizations that wish to increase the capability of their people to offer knowledge-based solutions to their clients will find this workshop right on target.  more...