Online Accounts eLearning - Training Resources

Basic Bookkeeping Course This programme will guide you through the first steps of business financials, preparing you for your new career as a bookkeeper. It provides a firm foundation for you to learn Sage Line 50 computerised bookkeeping software. Our self-paced bookkeeping training means you can study when you want, at hours to suit you. And you can start whenever you want! Designed for people wishing to embark on  more...

Getting Started with Microsoft Windows XP To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP  more...

Win2000 Dir Serve Man Optimizing Active Dir Components .... First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between Active Directory objects. This course also covers publishing network resources in Active Directory,  more...

Win2000 Active Directory Implementation Managing User Environments and Software Deployments ...tion extension of the Group Policy console to manage user accounts and computer settings and deploy software. First, the course introduces user environment management, Administrative Template settings, and group policy loopback. You will learn how to manage user environments using group policy script settings, and how to create, process and implement script settings to automate certain tasks.  more...

Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are  more...

Presenting Your Proposition Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating  more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...

From Executive-level Sale to Strategic Partnership ...e business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain key accounts; salespeople who want to move into executive sales roles; and any  more...

Preparing for the Executive-level Sale Simulation ...your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the new service, you discover that one of your clients, MicroGalaxy, is having trouble fulfilling orders due to the growth of their electronic component supply business. They currently use your company for their direct marketing efforts. You talk with your contact in marketing and find out that  more...

Progressing through the Complex Sale Simulation You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply  more...

Closing Executive-level Sales Simulation ...your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and analyzed a promising potential client, MicroGalaxy Inc. They currently use your company for their direct marketing efforts. MicroGalaxy's electronic component supply business is growing so fast that they're having trouble keeping up with fulfillment. Now you are close to closing  more...

The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then  more...

Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...

Conducting Effective Sales Research Meetings ...accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. You'll start by  more...

Working with Your Customer s Key Players ...sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively communicating with the right people in your accounts, you'll help to ensure positive sales results Individuals responsible for sales,  more...

Delivering High-Impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...

Strategic Account Sales Skills Simulation You're an architectural renovation sales consultant for The Architectural Services Company (TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct  more...

The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,  more...

Understanding Your Target Customer s Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and  more...

Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...

Gaining Access to Key Personnel at Your Target Accounts In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your  more...

Delivering High-impact Territorial Account Sales TAS Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...

Territorial Account Sales Skills Simulation ...s throughout the state, and it becomes one of your target accounts. You will do some preliminary research on this company and then request a research meeting with a contact there. Then you will try to develop this contact into a coach in the hopes of enlisting her help in getting past a gatekeeper to gain access to your target account's decision maker. If you gain access to the decision maker,  more...

Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and  more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...

Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...

Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to  more...

Field Sales Skills Simulation You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills.  more...

Sales Forecasting Forecasting Your Own Accounts ...Accounts, you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn how your forecast is tied to revenue goals  more...

Sales Forecasting Applying Forecasting Methods ... quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting methods. The target audience for this course is sales professionals and sales  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...

Accounting for Merchandising Businesses ...urse will provide practical information about maintaining accounts and generating financial statements specifically for merchandising businesses. Applying these accounting procedures will help keep a business in control of its goods and ultimately, its profit margin. Individuals who require knowledge of the basics of accounting, who are starting a business, who are learning to manage the  more...

Accounting for Corporations ...nce of stock and record transactions in the corporation's accounts. In addition, you will learn how to determine total and per share shareholder equity. Individuals who require knowledge of the basics of accounting, who are starting a business or interested in becoming a partner, who are learning to manage the accounting activities of a business, and who need to review accounting principles and  more...

Analyzing Cash Flow Statements Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...

Visual Basic 6 0 Enterprise Client Server Dev Part II Microsoft Transaction Server (MTS) is a tool that enlists objects and their associated resources into transactions, and manages those transactions to ensure that changes to data are made correctly. This course discusses the role of transactions in MTS, and explains how MTS uses a context to manage objects and transactions. Additionally, it covers the steps required to build MTS components that  more...

Visual Basic 6 0 Advanced Enterprise Client Server Dev Part I ...spective advantages. It also explains creating Windows NT accounts and user groups. This course discusses the merits of using SQL stored procedures for business services and data integrity checks. It describes how to create, write, and debug stored procedures, as well as how to call them from Visual Basic code. Finally, this course discusses how to create SQL stored procedures for passing  more...

Win2000 Professional Administering Users and Groups ...nistering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which help you to manage user data and desktop and policy settings. You will learn to  more...

Win2000 Server Implementing Local Security and Policies ...managing security on a Windows 2000 Server for local user accounts. You will also learn about the causes for the error messages and the solutions that Windows 2000 Server provides for these problems. Finally, the course covers managing user profiles and assigning user profiles to user accounts, and it explains the concepts of logon The course addresses the training needs of system  more...

Win2000 Server Managing Terminal Services ...al Services setup. Next, you will learn to configure user accounts for a Terminal server. In addition, you will become familiar with the procedure for configuring Terminal Services profiles and for managing Terminal Services users. Finally, this course will teach you to configure a Terminal Services connection and to create a new connection using Terminal Services Configuration. You will also  more...

Win2000 Active Directory Design Introducing Windows 2000 Active Directory Services ...by Windows 2000, the different types of computer and user accounts, groups, schemas and schema objects, and different server roles. This course also covers how to name, identify, and access Active Directory objects, as well as naming standards and conventions. Related Exam: Microsoft Exam #070-219: Designing a Microsoft Windows 2000 Directory Services Infrastructure. This course addresses the  more...

Windows 2000 Core Technologies - Network Fundamentals To provide an overview of networking concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...

Windows 2000 - Migration Design Deployment To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...

Windows 2000 - Migration Design Restructuring To describe how to plan the restructuring of a Windows NT 3.5x or NT 4.0 domain to a Windows 2000 domain Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...

Microsoft SMS 2003 Planning Deployment To explain how to plan deployment of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003  more...

Microsoft Windows Small Business Server 2003 Part 2 ...ows Server 2003. These include creating and managing user accounts and managing templates for user accounts. The course also covers features and types of groups and the steps for creating groups. Further, it covers the steps for creating shared folders, options for managing shared folders, and the steps for setting offline rules for shared folders. It also covers key concepts related to  more...

Project Server 2003 Planning the Infrastructure To plan the Project Server 2003 infrastructure Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams  more...

Project Server 2003 Installation and Configuration To install and configure IIS 6.0, SQL Server, and SharePoint for Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams  more...

Planning Implementing and Maintaining User Computer and Group Policies and Strategies To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Features Deployment and Installation of Application Center 2000 To describe the benefits and features of Application Center 2000 and to discuss how to plan the deployment and installation of Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering  more...

Managing Linux group and user accounts To identify the main issues involved in creating and managing Linux user and group accounts Students wishing to acquire the basic skills required as a Linux system administrator  more...

Preparing and Deploying a Domain Restructure in Windows NET To discuss how to restructure account and resource domains in a Windows .NET environment Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory  more...

Operating System and File Security Issues To describe operating system and file security issues Network administrators, firewall administrators, system administrators, application developers, and IT security officers  more...

Monitoring and Managing IP Telephony Using Internal Server Tools To demonstrate how to manage and monitor an IP telephony solution using internal server tools IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Securing Cisco CallManager To recognize how to harden the Cisco IP Telephony Operating System on which Cisco CallManager runs and secure Cisco CallManager Administration against system threats IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Oracle 11i Procure-to-Pay Fundamentals Part 5 This course provides an understanding about the steps to be implemented for the Period Close process in Payables. In addition, you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications. The target course audience is Functional Implementers. It is recommended that individuals take the first four courses in the series or  more...

Oracle 11i10 Order to Cash Customer and Credit Management Setup This course provides an overview of the party model and elaborates on the tasks involved in managing parties and customer accounts. The course also covers the tasks involved in setting up credit management, reviewing credits, and managing credit reviews. The target audience is Functional Implementers and Implementation Consultants for Oracle E-Business Suite applications.  more...

QuickBooks Pro 2005 - Setting Up QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address  more...

QuickBooks Pro 2002 - I ...This course also details the process involved in creating accounts and lists and then adding detailed transactions to them. It deals with various other features related to the accounts receivable activities exercised while maintaining financial details for a company. Additionally, this course takes users through the tasks involved in generating reports. This course is designed for users who are  more...

Microsoft Money Standard 2005 - Managing Your Money This course will introduce the benefits of managing your finance by using Microsoft Money Standard 2005. It describes the software user interface and the features of the Money software. After covering the basic setup, the course moves through working with categories, accounts, transactions, and budgets. The course also covers the benefits of using online banking to manage your finances. Home  more...

Quicken 2005 Deluxe - Managing Your Personal Finances Quicken 2005 Deluxe - Managing Your Personal Finances teaches you the benefits of managing your finances using Quicken Deluxe 2005 on your home computer. You learn about the user interface of the Quicken software. Once familiar with the basic set up, the course moves you through working with categories, accounts, transactions, budgets, reports, and more. You also learn about the benefits of using  more...

Microsoft Money 2004 Standard This course will introduce the benefits of managing finance using a computer and Microsoft Money. Learn about the software user interface and features of the Money software. Once familiar with the basic set up, the course moves through working with categories, accounts, transactions, budgets and more. Learn about the benefits of using online banking and the Internet to work with finances. A  more...

Quicken 2004 Deluxe - Managing Your Personal Finances Organize and Manage Your Personal Finances teaches you the benefits of managing your finance using your PC with Quicken Deluxe 2004. Learn about the software user interface of the Quicken software. Once familiar with the basic set up, the course moves you through working with categories, accounts, transactions, budgets, reports and more. Learn about the benefits of using online banking and the  more...

New and Enhanced Features for End-Users in Office XP To provide an overview of the new and enhanced features in the following Microsoft Office XP applications - Word, Excel, Outlook, and PowerPoint End users familiar with previous versions of Microsoft Office  more...

Business Contact Manager with Outlook 2007 Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing  more...

Outlook 2003 and Business Contact Manager To demonstrate how to use Outlook 2003 with Business Contact Manager Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...

Office 2000 - Advanced Project To explain and demonstrate how to administrate and use advanced features of Project Central Anyone wishing to gain advanced knowledge of Microsoft Project 2000; candidates for Microsoft Office Specialist certification; end users seeking competence in Microsoft Project 2000  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...

McAfee Privacy Service v7 0 2005 This course will enable a computer user to use McAfee? Privacy Service? to prevent online identity theft, stop accidental transmission of private data, filter offensive online content, Web sites, and newsgroups including pop-ups, ads, and Web-bugs, set parental controls, and log sites surfed by children. This course is intended for PC owners with a good understanding of PCs and a need to protect  more...

Norton Parental Control 2005 In this course, you will learn about features and benefits of Norton Parental Control. You will also learn to block Web sites, programs, and newsgroups using Parental Control. Finally, you will learn what happens if a user logs in using child account and tries to modify the settings specified by a supervisor. The course is intended for users with experience in using computers, but need to  more...

Intro to Outlook 2003 The Introduction to Outlook 2003 course is the first course in the Microsoft Outlook 2003 curriculum. This course introduces the Microsoft Outlook 2003 environment and describes its features. The course provides the students hands on training on the concepts of configuring e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to  more...

Finance for the Non Financial : Managing Working Capital From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course explores a number of ways to improve your company's cash flow. It gives hints on how to minimise the amount of stock you hold without jeopardising the way you do business. It also examines the benefits of having credit and  more...

Account Ability Series: Main Features ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Ability Series: Growth ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Ability Series: Profitability ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Abiity Series: Liquidity ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Ability Series: Investment ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Abiltiy Series: Finance ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

Account Ability Series: Conclusion ...at it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by PricewaterhouseCoopers that helps you analyse  more...

The Professional Teller: Handling Customer Accounts ...Accounts the student will learn how to recognize the different types of account ownership, how account ownership can be reassigned, and who must sign for any transactions on any given account. The student will also learn how to differentiate between checking and savings accounts, the four types of deposits you will receive, and the steps you should take when receiving a deposit. Additionally,  more...

Financial Management: Fundamental Accounting Concepts In Financial Management: Fundamental Accounting Concepts, participants become familiar with basic accounting concepts and terms, enabling them to track business transactions that affect assets, liabilities, and owner's equity. They learn how use universal accounting tools-such as the general journal, general ledger, and trial balance-to ensure an organization follows sound accounting practices.  more...

Oracle Applications 11i Procure to Pay: Supplier Management and Payments This is the second course in a two-part series. This course provides information on how to use the Oracle Application products that map to the Procurement to Pay process. The Oracle Application products offer learners an intuitive, Internet shopping interface that enable them to independently procure goods or services from both internal and external catalogs. Learners can also manage catalog and  more...

Oracle Applications 11i General Ledger: Set Up ...le. Students create a set of books by defining a chart of accounts, a calendar, and currencies. Simulations allow students to practice tasks such as creating, adjusting, and posting different types of journal entries, producing budgets, entering intercompany transactions, and preparing standard and custom financial reports. Lastly the course introduces learners to the features of OGL and the  more...

Oracle Applications 11i General Ledger: Advanced Features The course covers the concepts of defining budgets and budget organization, creating master and detail budgets, entering budget amounts.  more...

Administering Microsoft Windows NT 4.0 - Part 1 This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration.  more...

Implementing Directory Services in Microsoft Windows NT Server 4.0 This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in a multidomain  more...

Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 2 This is the fourth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...

Microsoft SQL Server 7.0: System Administration - Part 2 This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0.  more...

SAP R 3 4 6 AR Accountant The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the  more...

SAP R 3 4 6 AP Accountant This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the  more...

SAP R 3 4 6 Financial Accountant This SAP R/3 4.6 Financial Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. It provides the student with an overview of the key components of R/3 Financial Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts  more...

SAP R 3 4 6 FI AR AP Account Document Posting and Periodic Processing ...powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts  more...

SAP R 3 4 6 FI Payments ...le integrating many activities, including General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. All those involved in the use of R/3 for automated payment transactions. User Support staff  more...

SAP R 3 4 6 FI General Ledger Organization and G L Account ...I General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and goods accounting. User Support staff and Project Team  more...

SAP R 3 4 6 FI General Ledger Posting and Periodical Processing ...dical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. The following audiences are targeted: All those involved in the use of  more...

QuickBooks 2003 - Getting Started QuickBooks 2003 is a bookkeeping program for home users and small businesses. This course introduces the QuickBooks 2003 program, its features, and its interface. The course covers the EasyStep Interview wizard, which is used to set up a company in QuickBooks 2003. Finally, the course outlines how to set up customers, accounts, and budgets.  more...

Money 2003 - Manage Your Finances The Money 2003 Standard course provides an overview of the application and of the user interface. It covers requirements to set up a Microsoft .NET Passport and covers options in the Setup Assistant. The course teaches about accounts, categories, transactions, transfers, reports, and the New Paycheck Wizard. Important tasks including reconciling accounts and backing up and restoring files are  more...

Basic Personal Finance This course introduces computer-based money management. Money management capabilities including transactions, transferring funds, banking online, and reporting are covered. Finally, the learner is guided through budgets, investments, and tax preparation capabilities.  more...

Regulatory Compliance Series - Demand Deposits and Reserve Requirements (Regulations Q and D) Regulations Q and D are rarely discussed but are absolutely vital to the business of depository operations. Regulation Q implements provisions to ensure that banks do not pay interest on demand deposits. Regulation D?s provisions require banks to properly categorize certain time deposits and retain certain reserve funds. Compliance operations and audit professionals will learn from this  more...

Administration Tasks "Administration Tasks" discusses user accounts login security and the many types of tasks a network administrator must perform each day.  more...

MS Windows Server 2003 Planning Active Directory Pt 1 This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure forest and domain structure and the concepts and  more...

Project Management: Estimating Costs ...ations, historical information, and how to use a chart of accounts when approximating costs. In addition, students will learn the affect of risks and activity duration estimates on cost estimates. In addition, this course covers cost budgeting techniques, how to budget project costs by following the guidelines to refining a project budget, and how to identify the S-curve for a project. This  more...

Managing Finances using Money 2002 ...sic activities such as creating a Money file and managing accounts. It also details the processes involved in maintaining transaction details and creating and scheduling bills and checks. It provides users with information about various Money tools used to manage investments and taxes. In addition to this the course describes the details regarding the steps required for building a realistic  more...

CIW Server Administrator Part 2: User Management This is the second course in a five part series that will teach students how to manage users. The essentials of user management are presented, as well as the techniques for managing users in Windows 2000 and managing users in Linux. Students will learn how to deal with the SAM, user rights, policies, and shared folders. In addition, they will learn how to deal with manually and automatically  more...

SQL Server 7.0 Installing and Upgrading ...ermined before installing SQL Server 7.0 and covers logon accounts the Windows NT User Account network protocols management tools and sort orders. The course then covers installing and de-installing the SQL Server 7.0 software and OLAP services and how to plan for an upgrade of SQL Server 6.0 or 6.5 to Version 7.0. This course is written to SQL Server 7.0. Related Exams: Prepares users for both  more...

Oracle 8i DBA - Oracle Server and Database Architecture ...e server including user validations and the user database accounts. Two processes of user authentication will be explained. This course will also familiarize you with the components of the Oracle Enterprise Manager. The use of the Configuration Assistant and tools of the DBA management pack will be explained. You will learn how to connect to an Oracle database. You will also learn to identify  more...

MS Windows Server 2003 Managing a Server Environment Pt 1 This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders.  more...

MS Windows Server 2003 Planning Active Directory Pt 1 This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts  more...

MS SQL Server 2000: Database Administration Part 3: Security and Data Recovery This is the third course in a five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000.  more...

Microsoft Commerce Server 2000 Design and Implementation Part 4: Ad Campaigns, Web Sites, and Shopp This is the fourth course in a five part series that teaches how to build ad, discount, and direct mail campaigns. It provides basic coverage of what packaging is, how it works, and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered.  more...

Microsoft Windows 2000: Administration Part 1: User Accounts This course provides the student with the knowledge and skills necessary to understand the basics of administration. It introduces the student to the basics of Windows 2000 Network Administration and to the setting up and administering of User Accounts in Windows 2000.  more...

Microsoft Windows 2000: Administration Part 2: Groups and Resource Management This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources.  more...

Microsoft Windows 2000 Implementing Security Part 1: User Accounts In this course, you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies, software updates, and Remote Installation Services (RIS) are also covered.  more...

Microsoft Windows 2000 Implementing Security Part 3: PKI and Partners In this course, participants learn about Public Key Infrastructure (PKI) and certificates. Encrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts.  more...

Microsoft Windows 2000: Administration Part 1: User Accounts This course provides the student with the knowledge and skills necessary to understand the basics of administration. It introduces the student to the basics of Windows 2000 Network Administration and to the setting up and administering of User Accounts in Windows 2000.  more...

Microsoft Windows 2000: Administration Part 2: Groups and Resource Management This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources.  more...

Microsoft Commerce Server 2000 Design and Implementation Part 4: Ad Campaigns, Web Sites, and Shopp This is the fourth course in a five part series that teaches how to build ad discount and direct mail campaigns. It provides basic coverage of what packaging is how it works and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered.  more...

Microsoft Windows 2000: Administration Part 1: User Accounts This course provides the student with the knowledge and skills necessary to understand the basics of administration. It introduces the student to the basics of Windows 2000 Network Administration and to the setting up and administering of User Accounts in Windows 2000.  more...

Microsoft Windows 2000: Administration Part 2: Groups and Resource Management This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources.  more...

Microsoft Windows 2000 Implementing Security Part 1: User Accounts In this course you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies software updates and Remote Installation Services (RIS) are also covered.  more...

Microsoft Windows 2000 Implementing Security Part 3: PKI and Partners In this course participants learn about Public Key Infrastructure (PKI) and certificates. Encrypting File System (EFS) is also covered. Finally the learner is guided through the process of extending the network to partners and how to manage partner accounts.  more...

Quicken 2003 Deluxe: Personal Finance Management This course teaches you how to use Quicken Deluxe 2003 to manage your finances. You will learn about the basic set up of Quicken software. The course guides you through working with categories accounts transactions budgets and reports. You will also learn about using online banking and using the Internet to work with your finances.  more...

SAP R/3 FI: General Ledger Organization and G/L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts post incoming and outgoing payments display and modify account balances and line items and finally perform month-end closing.  more...

SAP R/3 FI: General Ledger Posting and Periodical Processing In this course SAP R/3 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts to change and reverse a posting to post an incoming and outgoing payment and how to select and assign open items. Furthermore you will learn to display and change balances and items select line items and to carry out tasks that occur at regular intervals.  more...

SAP R/3 Information Systems with FI The FI/IS component of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems G/L information systems Assets information  more...