Online Achieve eLearning - Training Resources

Team Management - Enabling Teams ...meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to  more...

Influence Your Customer to Take Action and Buy ...Achieve the right personal chemistry throughout the selling process. Selling is a balance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of  more...

Boost Your Self-Confidence And Enjoy Selling Success ...tude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your goals. Understand the importance of your own attitude and self-confidence in the selling process and how to use this to help your customer to buy. Highly recommend scheduling online chats  more...

Work Zone and Heavy Equipment you re moving into a land of both shadow and substance, of things and ideas; you ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone  more...

Violence in the Workplace This isn t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a real  more...

Trenching and Excavation Dig it, man; this is groovy! No this course won t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. Welcome to Trenching and Excavation Dig it, man; this is groovy! No this course won?t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. You may not be hip,  more...

Violence in the Workplace This isn t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a real  more...

Using the Power of the iPod in Education: An Overview ...form their educational goals in order to more effectively achieve the 21st century skills that their students need in order to succeed in their schooling and after they graduate in their working and civic lives. One powerful tool is the compact iPod that has many features that can be taken advantage of by teachers and students due to its portability, and powerful audio/video (and other)  more...

The Power of being Different ...provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet). The course will  more...

Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that s just before lunch. Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that?s just before lunch. In our OSHA safety-training program, the Supervisor?s  more...

Starting A Business?: How To Develop An Effective Business Plan ...success factors and strategy necessary for the company to achieve success. When a business plan`s assumptions change and/or it`s enviroment is significantly altered, and the Business Plan is not modified, the business can be adversely affected. Furthermore, sometimes the termination of a major project/initiative is the `right decision`, and companies can lose valuable time and resources by  more...

Respiratory Protection If you re barely breathing, and you can t find the words, then you need our new safety course, Respiratory Protection. Welcome to Respiratory Protection If you?re barely breathing, and you can?t find the words, then you need our new safety course, Respiratory Protection. This course is intended to be part of OSHA training for anyone who works in or near where poisonous gases or particulate  more...

Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...ing professionals like you use the most modern skills and achieve unprecedented results. They want you to save more money, achieve better operational performance, and reduce risk. So how can you acquire the most modern skills, achieve meaningful results, and convincingly prove your capabilities to today?s employers? There is an impressive purchasing certification that communicates that you are  more...

Personal Protective Equipment One small step for man, one giant leap for mankind. Hopefully no environment your workers face will be as inhospitable as the moon, but it is still important for each worker to recognize when personal protective equipment (PPE) is needed, what PPE is needed, what it can do, and how to care for it. Welcome to Personal Protective Equipment ?One small step for man, one giant leap for mankind.?  more...

Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our  more...

OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness book of world records, but you will master the tools needed to implement an effective safety program and satisfy OSHA requirements. OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness? book of world records, but you will master the tools needed to implement an  more...

NETS`S - National Education Technology Standards for Students This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ... are aligned with both. In short, it`s a course on how to achieve your real estate goals through research and effective communication. This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate  more...

Negotiate Profitable Real Estate Deals--Self-Directed ... are aligned with both. In short, it`s a course on how to achieve your real estate goals through research and effective communication. This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate  more...

Lockout Tagout How much is a hand, an eye, or even a life worth? We re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different. The  more...

Leadership Assessment Profile ...ty. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course  more...

Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...

Ladder Safety Training Program Going up? Elevate the level of workers knowledge so they can safely use this common but dangerous equipment, the ladder. Welcome to Ladder Safety Training Program Going up? Elevate the level of workers? knowledge so they can safely use this common but dangerous equipment, the ladder. In our Ladder Safety-training program, learn to select the appropriate ladder for your application, inspect  more...

ISO 13485 Medical Devices General Employee Training ...ble regulatory requirements Enhance customer satisfaction Achieve continual improvement of its performance in pursuit of these objectives. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at  more...

ISO 9001:2000 General Employee Training ...ble regulatory requirements enhance customer satisfaction achieve continual improvement of its performance in pursuit of these objectives. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at  more...

Introduction to the Administration of a Medical Office This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget ...h engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial is designed to take you step by step through the process with goto.com the most popular of the pay-for click  more...

How to Critically Evaluate Your Business Plan ...repreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may complete this course within a  more...

How to have an Effective Safety Committee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. How to Have an Effective Safety Comittee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. You head out for a weekend of fun in the wild, but as you arrive back in your driveway late Sunday night, you really wish you had brought the food along. Our new safety  more...

Hearing Conservation/Noise Control ZaaaaBOOM! ClaZAM! No, you`re not reading a comic book; you have just entered a modern work place. Mega ton machines stamp, press, fashion, mold, and whirr the products around that become the objects in our daily life. Hearing Conservation/Noise Control ZaaaaBOOM! ClaZAM! No, you`re not reading a comic book; you have just entered a modern work place. Mega ton machines stamp, press, fashion, mold,  more...

How to Control Your Worker s Compensation Cost Cut! That s a wrap! With our safety-training course How to Control Worker s Compensation Costs , you will begin to leave many of those workers compensation bills on the cutting room floor. How to Control Your Worker`s Compensation Costs Cut! That?s a wrap! With our safety-training course ?How to Control Worker?s Compensation Costs?, you will begin to leave many of those workers?  more...

Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold danger. Weighing more than a car, and possessing the power to lift even more, they can bring down the house with one wrong move. Forklifts! Welcome to Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold  more...

Fall Protection You know that dream where, arms and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where,  more...

Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They probably didn`t tell you in driver`s training, but the most hazardous activity in which you`ll ever engage is driving a vehicle on public roads. Welcome to Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They  more...

Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our  more...

Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little space to clean, and they always have that cozy lived in feeling. On the other, you are just a few inches of metal away for being crushed and drowned, and only a few minutes away from suffocating. Welcome to Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little  more...

Career Assessment Profile ... my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource Associates, Inc., a full professor in the department of psychology at  more...

Build a Powerful Branding Strategy--Instructor-Led A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Build a Powerful Branding Strategy--Self-Directed A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Back Injury Protection Back by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Welcome to Back Injury Protection ?Back? by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Whether you have to lift, push, pull, or move objects of any size for work, or if you arrange places for others to work, this course is for you. Virtually eliminate  more...

Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Welcome to Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Learn the types of aerial lift accidents that commonly injure workers  more...

Accounting In An Hour ...l, medium or large organization, chances are you?ll never achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions,  more...

5S TRAINING ...ipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many students take much less time. 5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than  more...

Adobe Photoshop CS4 Extended: Essentials ...echniques used by the pros to create eye-popping effects, achieve stunning visuals. Total Training for Adobe Photoshop CS4 Extended: Essentials is intended for the beginner to intermediate user as a guide through comprehensive tutorials on color correction, layout techniques, special effects and image touch up. This series will give you the confidence and know-how to achieve fantastic results  more...

Becoming an Effective Team Member ... do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better team results as you develop communication skills, fulfill your roles and responsibilities, and encourage other team members to do the same.  more...

Functions of IT Project Managers ...e, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is  more...

Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...

Using Type and Symbols in Illustrator CS3 Adobe Illustrator CS3 allows for text and symbols to be added to various forms of electronic art. With the addition of text and symbols, Illustrator artwork can quickly be enhanced or customized to meet personal or business needs. This course will show you how to create point type, add and fill a type area, or arrange your type around an existing path in your illustration. This course will  more...

Telesales Communications ...n this course, you will learn how to use the telephone to achieve personal sales success. You will be given techniques that will guide your actions. You will be given strategies that will help you compensate for the telephone's lack of nonverbal cues. Since part of telephone communication requires listening, you'll be asked in this course to listen for various verbal cues. For this reason,  more...

Sales Math 101 Developing a Sales Plan for Success Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math 101: Developing a Sales Plan for Success is a course that  more...

CLR Integration recognize how to use CLR integration in SQL Server 2005 to create, implement and work with data, and how to execute .NET assemblies to achieve this  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Strategies for Better Balance ...Ewing. This course focuses on the actions you can take to achieve a more balanced life. It begins by helping you to explore ways in which you can create some space in order to bring more nourishing and energizing activities into your life. The course will show you how to build practical systems into your days and weeks that will support you in making the necessary adjustments to your life.As  more...

Techniques for Improved Time Management ...the tools which best suit your own situation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task may be undermined, or you may experience stress which can have a  more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Developing Fundamental Critical Thinking Skills You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...

Managing Delegation ...ent when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and developing performance standards. You will also acquire skills in supervising, empowering, and providing effective feedback  more...

Hiring Temporary Contingent Employees ...u ever needed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors about how temporary workers are different from core employees - in terms of recruiting, hiring and  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

ITIL The Service Desk and Incident Management ...e IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction.The delivery and support of IT services are divided into core processes within ITIL. This course provides an overview of IT service management (ITSM), and it covers one service support function--the service desk--and  more...

ITIL Service Level and Capacity Management ...e can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services are  more...

ITIL V3 - ITIL and the Service Lifecycle Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to  more...

ITIL V3 - Service Transition Processes and Principles IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service Transition processes.  more...

Using Surveys to Measure Customer Satisfaction ...nowledge, you will be able to choose the method that will achieve the maximum response for you within the constraints of available resources and time. The same applies to selecting the most appropriate sampling method, and what you learn from this course will enable you to make the best choice.You'll learn how to structure the questionnaire to minimize bias and encourage openness, and in the  more...

Managing Delivery ...time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what you can offer them, you must deliver effective project management throughout the consulting assignment. Set milestones to check on performance regularly, and implement monitoring and control systems. Keeping motivated and focused will also be a challenge, particularly if the  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

Delivering the Message So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by  more...

Getting the Most from Business Documents How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...

Creating a Positive Attitude Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Results and Teamwork without Authority When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting  more...

Communicating to Get Results ... or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Planning Project Procurement and Requesting Seller Responses ...achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement Management, and how these  more...

Stakeholder Interests and Cultural Diversity As the project manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect.But that's not all. In an increasingly global network, project  more...

Getting Past Clashes Valuing Team Diversity Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.  more...

Windows Vista Maintenance and Optimization An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains  more...

Six Sigma and Lean in the Organization ...se will examine how Six Sigma and Lean help organizations achieve their strategic goals and why so many successful organizations attribute their success to them. The course first introduces the key concepts and contributors associated with Six Sigma, and then moves on to basic Lean tools used to identify and remove waste and improve process flow. This course is aligned to the ASQ Certified Six  more...

Six Sigma Projects and Project Teams ... Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides Champions with a toolkit to measure and analyze a project thoroughly before it is selected for Six Sigma improvement. The roadmap for selecting Black Belts and other team members needed to build a  more...

Experimenting for Process Improvement ...mpact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response.This course introduces the sophisticated statistical tools used to optimize performance during the Improve phase. You will learn about Response Surface Methodology (RSM) and how it is used to model the impact of  more...

Strategic Management HRCI PHR ..., you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the  more...

HR s Strategic Role in the Organization HRCI SPHR ... affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some  more...

The Ins and Outs of Capital Budgeting ...ment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget is and present the different types of assets that your company will inevitably encounter. It lists  more...

Tomorrow s Managers Competencies "It takes all the running you can do to keep in the same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented.  more...

Becoming a Manager Leading and Communicating ... be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good at your last job, but now you will need to resist the temptation to continue doing it.  more...

Accounting Fundamentals ...achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This  more...

Foundations for Business Execution Have you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization,  more...

The Model Leader "Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We don't know the new steps and there are not footprints on the floor." Peter R. Schools' words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to  more...

Quality Management - The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs.  more...

ISO 9001 2000 - Implementing Standards "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...

Balanced Scorecard - Corporate Strategy In "Balanced Scorecard: Corporate Strategy," you will learn how to develop and formalize your organization's corporate strategy to achieve strategic business objectives. You will also learn the role a balanced scorecard plays in the strategic-planning process, as well as other models and tools that enable you to execute a strategic analysis. Finally, you will learn which pitfalls to avoid and  more...

CIW E-Commerce Designer Part 2 Product Marketing ...arketing. Identify business goals that Web marketing can achieve. Identify ways to provide online customer service. Match the types of online promotion with their features. Identify categories of Web sites that are defined by marketing activities. Identify the features of banner ads. Audience Candidates for this exam design and implement commerce-driven Web sites, identify customer  more...

Designing Cisco Network Service Architectures Part 5 ... (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is recommended that students have Cisco Certified Network Professional (CCNP) or equivalent level of knowledge. Deployment: Self-Study  more...

Designing Cisco Network Service Architectures Part 4 ... (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is recommended that students have Cisco Certified Network Professional (CCNP) or equivalent level of knowledge. Deployment: Self-Study  more...

Designing Cisco Network Service Architectures Part 3 ... (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is recommended that students have Cisco Certified Network Professional (CCNP) or equivalent level of knowledge. Deployment: Self-Study  more...

Designing Cisco Network Service Architectures Part 2 ... (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is recommended that students have Cisco Certified Network Professional (CCNP) or equivalent level of knowledge. Deployment: Self-Study  more...

Designing Cisco Network Service Architectures Part 1 ... (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork Expert (CCIE). It is recommended that students have Cisco Certified Network Professional (CCNP) or equivalent level of knowledge. Deployment: Self-Study  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...implementation guidelines and the business goals that are achieved by using the guidelines. Identify the implementation and configuration of a virtual private network (VPN). Identify the VPN implementation guidelines and the business goals that are achieved by using the guidelines. C ontent Emphasis Skills-Based A udience This course is appropriate for System Administrators  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...implementation guidelines and the business goals that are achieved by using the guidelines. Identify the implementation and configuration of a virtual private network (VPN). Identify the VPN implementation guidelines and the business goals that are achieved by using the guidelines. C ontent Emphasis Skills-Based A udience This course is appropriate for System Administrators  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...ess situation. Evaluate the Connection Manager design to achieve the business goals in a specific situation. Unit 2: Internet Routing: NAT and ICS Duration: 1 - 2 Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS with a routed network. Identify the  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...ess situation. Evaluate the Connection Manager design to achieve the business goals in a specific situation. Unit 2: Internet Routing: NAT and ICS Duration: 1 - 2 Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS with a routed network. Identify the  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...n To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS implementation strategies to achieve DNS and WINS FSAP business goals. Identify the features and guidelines used to integrate multiprotocols with TCP/IP. C ontent Emphasis Skills-Based A udience This course is appropriate for System Administrators and  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...n To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS implementation strategies to achieve DNS and WINS FSAP business goals. Identify the features and guidelines used to integrate multiprotocols with TCP/IP. C ontent Emphasis Skills-Based A udience This course is appropriate for System Administrators and  more...

Lotus Domino R5 Development Part 8 Application Architecture ...ormance. Identify the shared resources considerations to achieve optimum performance. Identify the application programming considerations to achieve optimum performance. Identify the application design considerations for browser clients. Identify the situation in which a specific replication strategy will yield the best performance. Identify the probable causes that can lead to a specific  more...

Visual InterDev 6 0 Implementing Server Technologies ...ject methods. Update a DLL by adding classes in order to achieve a finer level of transaction control. Complete the code that will manage an aborted transaction in an ASP page. Unit 3: MTS Security Duration: 1 - 2 Hour(s) Identify the activities to be performed to implement declarative security. Create a Windows NT user. Create a Windows NT local group. Add a user to a Windows  more...

Visual InterDev 6 0 Implementing Server Technologies Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS  more...

Quality Management The Quality Management Process ...s of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in implementing quality. Identify the ways in which variation leads to  more...

Advanced Six Sigma The Define Phase of DMAIC ...achieve a zero-defect quality level. Using Six Sigma, you can measure how many defects you have in a process, and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems, customer requirements, and tools to address the  more...

Building Cisco Remote Access Networks Part 4 ...e three models for QoS. Identify the mechanisms used to achieve QoS. Identify methods for congestion handling. Identify methods for effective use of traffic prioritization techniques. Identify methods for the effective use of traffic prioritization techniques. Identify considerations for establishing a queuing policy. Identify features of weighted fair queuing (WFQ). Identify  more...

Self Development Motivating Yourself to Perform ...ation to improve your performance. Achieve three goals to increase your motivation. Simulation Overview: In this simulation, you will be meeting with Carla Jackson, one of Icon's Human Resources Assistants. Through your questions, you will learn what motivation is, what its benefits are, and how you can use motivation to  more...

Advanced Project Leadership Bringing Home the Value ... projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Project Value and Business Strategy (0.5 hours) Identify the value types in a  more...

Balanced Scorecard Corporate Strategy ...ement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Planning Business Strategy (0.5 hours) Identify the difference  more...

Balanced Scorecard Implementing ...ement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: The Balanced Scorecard and Business Strategy (0.5 hours) Identify  more...

Balanced Scorecard Measuring Business Objectives ...ement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Communicating the Balanced Scorecard (0.5 hours) Identify  more...

Advanced Project Leadership Navigating Corporate Structures ... projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Project Stakeholders (0.5 hours) Identify characteristics of types of  more...

Advanced Project Leadership Organization Strategy Business Needs ... projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Organization Types (0.5 hours) Identify the different types of organizations.  more...

Self Development Developing Rapport Through Communication ...of the established leaders of the department. In order to achieve a good relationship with Kathy, you will need to adapt to her while communicating, encourage her to communicate with you, handle any conflict that may arise, and ask for clarification. Unit 2: Enhancing Connections (0.5 - 1 hour) Identify qualities that help you make a positive first impression.  more...

E-mail Etiquette Writing Effective E-mail Messages ...riting online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using specific words to avoid vagueness and using active voice rather than passive. Learn To Identify the  more...

Customer Relationship Mgt Implementing CRM ... Learn To Identify ways to achieve CRM goals and focus on customers. Identify the roles of a CRM implementation team. Match the reasons CRM programs fail to the appropriate method for overcoming failure. Identify the method for pilot testing CRM strategies.  more...

Customer Relationship Mgt eCRM ... Identify ways eCRM enables companies to achieve CRM goals. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...

Decision Making Problem Solving Decision Making Fundamentals ... choice from various options. Achieve group consensus about important decisions. Audience This course is for managers and employees who want to improve their decision making skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English, Japanese, French, US English  more...

Leadership Development Delegation ...ole of a delegator and then use the delegation process to achieve organizational success. This program will help you use delegation to achieve greater results that will benefit everyone in your organization. Learn To Identify a delegator's responsibilities. Identify who is best suited to be a delegate.  more...

Women in Leadership Leadership Roles Styles ...or discovering barriers in your organization. In order to achieve her current level of success, Robin has had to overcome many barriers to leadership, and because of this, she is very active in trying to address similar barriers within Icon. Today she will be testing your understanding of barriers to leadership with a series of questions and scenarios for you to evaluate. Unit 3:  more...

Women in Leadership Developing a Leadership Path ... 2 to 4 hours Objectives Unit 1: Relationships vs. Achievement (0.5 - 1 hour) Sequence the steps for balancing your personal life and professional life. Identify the steps for balancing a personal life and a professional life. Identify the type of relationships that will help you achieve goals.  more...

Value Chain Management Managing a Value Chain ...ip. Identify elements of a plan to achieve collaboration. Simulation Overview: In this simulation, you will meet with Kevin McDonald, Operations Manager from Icon International, to discuss issues relating to collaboration. Kevin will ask you a number of questions on the advantages and goals of collaboration and the stages  more...

Facilitation The Facilitation Process ...ost effective way to guide a meeting, and the best way to achieve sustainable results. Specifically, they will learn how to assess a team's situation and needs, how to apply structural tools to make a meeting successful, and how to ensure that every team member participates. Learn To Apply strategies to help teams move from divergent to convergent thinking.  more...

Total Quality Management Principles ...her diminish your position in the market. Your goal is to achieve customer satisfaction by measuring and responding to customer needs, and utilizing the quality checkpoints for customer satisfaction. Unit 2: Performance Excellence (0.5 - 1 hour) Identify the three steps to process management in quality systems. Identify ways in which replication  more...

Managing Generations in the Workplace Generations Working Together ...ations. Identify behaviors to achieve a win-win solution in the workplace. Identify characteristics of effective intergenerational teams. Identify appropriate leadership styles for intergenerational teams. Identify ways that the Builder generation enriches teams in the workplace.  more...

Project Management Project Integration Management ...ivities combine with managing and executing activities to achieve project objectives. Explain the need for and activities involved in integrating change control and closing a project. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members,  more...

Advanced Project Mgmt Building Productive Stakeholder Relationships ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Stakeholders, Expectations, and Risk (1 hour) Identify the three  more...

Advanced Project Mgmt Project Estimating Techniques ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Time-Box, Life-Cycle, and Delphi Estimates (1 hour) Identify the  more...

Advanced Project Mgmt Managing Accelerated Projects ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Planning the Schedule (1 hour) Identify what a project management  more...

Advanced Project Mgmt Setting Up a Project Office ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Outlining a Project Office (0.5 - 1 hour) Match the terms project, program  more...

Advanced Project Mgmt Portfolio Management ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Portfolio Management (0.5 - 1 hour) Identify the definition  more...

Advanced Project Mgmt Project Management Maturity ... projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Maturity Levels One and Two (0.5 - 1 hour) Identify how project management  more...

Managing IT Projects Project Planning Execution ... Identify quality standards for the project and how to achieve them. Identify requirements for project integration management. Audience Six months previous experience in an IT project-intensive environment or six months experience managing IT projects. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...

Principles of Marketing Distribution Strategy ...nel partners, the goals your distribution strategy should achieve, and the process to manage your distribution system effectively. Learn To Identify the levels of distribution intensity. Sequence the steps for selecting appropriate distribution channel partners. Identify the components of a physical  more...

Principles of Marketing Pricing Strategy ... Identify the objectives your pricing strategy might achieve. Apply the correct terminology when developing a pricing strategy. Choose options to establish different prices for different buyers. Identify pricing strategies. Sequence the steps of the pricing process.  more...

Cross-Functional Teams Cross-Functional Team Development ...rview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as evaluating and recognizing team successes. Learn To  more...

Site Server 3 0 Commerce Solutions Curriculum ...rver 3.0, Commerce Edition. This curriculum will help you achieve your MCSD and MCP+Site Building certification goals. L earn To: What is Electronic Commerce? Install Commerce. Maintain a Commerce Site. Create and Administering a Commerce Server with the Server Administration Pages. Customize a Site Through the Order Process Pipeline. Work with Pipeline Components.  more...

Achieving Success Without Authority Personal Accountability ...is course teaches you about self-reliance and how you can achieve it through personal accountability. In addition, you will learn how to have effective working relationship, the skills you need for coaching, and the steps to self-management. This course also covers personal accountability and guidelines for breaking down performance barriers. Learn To Identify  more...

Achieving Success Without Authority Focusing on Results ...al attitude. Identify steps to achieve a desired outcome when dealing with people. Identify reasons for aligning goals with values. Differentiate between high and low self-esteem. Identify a strategy to beat procrastination. Identify key characteristics of  more...

Managing Generations in the Workplace Understanding the Generations ...generation. Identify guidelines to achieve the best performance from a Builder in your organization. Differentiate between the Boomer generation and the Builder generation. Identify guidelines to achieve the best performance from a Boomer in your organization. Identify effects of historical events on  more...

ISO 9001 2000 Implementing Standards ...plained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Learn To Identify requirements of Clause 4.2: Documentation Requirements. Identify requirements of Clause 5.1: Management Commitment and Clause 5.2 Customer Focus.  more...

Moving from Technical Professional to Mgr Series Managing Personnel ... Identify three leadership behavior patterns adopted to achieve goals. Identify characteristics of effective leaders. Identify methods for determining team training needs. Identify strategies for conflict resolution. Identify strategies for overcoming communication barriers. Audience: This series is designed for technical professionals who are considering managerial positions  more...

Supply Chain Management Building a Sustained Competitive Advantage ... Identify guidelines for devising a digital strategy to achieve market advantage. Unit 3: Business Process Management Identify the business case for Business Process Management (BPM). Identify features of Business Process Management (BPM). Identify features of a business process-enabled organization. Identify the steps to develop a business process-enabled organization.  more...