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Act Training Seminars and Classes
From Online Training Directory
Creating Popular Web Content Master Class -Self Directed
   Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products. more...Appreciating Personality Differences
 ...act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita s each persona s unique style that creates a more complete workplace! Thata s why ita s important to identify both your own personality style and the differing styles of others. Understanding these style differences will enable you to adapt to others and more...Comprehensive ACT Math Test Preparation
Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated. more...
From Serebra Learning Corporation
Managing People : Resolving Team Conflicts
The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict more...Phone Skills : Taking and Leaving Phone Messages
In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully. more...Presentation Skills : Preparation
...ss, to get people on your side, and to persuade people to act! This course will help you to maximise your chances of success by preparing effectively. It will help you establish crystal clear objectives so that you can focus your energies on what you're trying to achieve and what your audience wants to hear. It will show you how to get inside your audience's mind so that you can stand up to more...Presentation Skills : Writing your Presentation
...ss, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in structuring and writing a presentation, from the vital opening words all the way through to the high impact close. And it will give practical hints and tips on brainstorming, outlining and structuring a more...Presentation Skills : Visual Aids
...ss, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in designing and creating visual aids that bring your presentation to life and make your message memorable. And it will give you practical hints and tips on using visual aids that support rather than sabotage more...Presentation Skills : Your Delivery
...ss, to get people on your side, and to persuade people to act! This course will help you overcome your nerves and grasp these opportunities to shine. It will give you tips and techniques on managing the way you look and the way you sound to best effect. And it will help you prepare effective notes that steer your presentation to success. Practising and reviewing your delivery will give you the more...Presentation Skills : Handling Questions
...ss, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling those tricky question sessions. It will help you to prepare effectively and to respond to each question with the respect and skill it deserves. Achieving success in more...Role Play Preparation Skills
...ss, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through the preparation phase of the presentation, focusing specifically on gathering information, choosing a heading, appropriate structure type and identifying the main more...Role Play Delivery
...ss, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through 5 key points in your presentation, including the opener, the close, the question and answer session. The course will help you work with the audience to get them on more...The Professional Teller: Observing Government Regulations
...e student an overview of the Expedited Funds Availability Act, or Regulation CC, and how it applies to daily situations. The program also covers funds availability schedules used by financial institutions and what circumstances allow the delaying of availability of funds. In addition, the program teaches the student about the Community Reinvestment Act, or Regulation BB, and the Truth in more...Federal Government Industry Overview Version 1
...actor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand government procurement processes. However, more...Telecommunications Industry Overview Version 1
Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of more...ITIL Service Level and Capacity Management
...act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services are divided into core more...Overcoming Internal Customer Service Problems
...iers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can occur, and following a set of useful techniques and guidelines, you can salvage internal customer more...Executing Monitoring Controlling and Closing a Project
... and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing project more...Program Lifecycle and Organization
...ams and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course will describe some of the key more...Making Telephone Calls Count
...deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer talks. You listen. But how well do you listen on the telephone? Are you missing key opportunities to address the more...Coping with Criticism and Feedback
...s the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you will learn how to make positive use of the more...Effective Use of Feedback for Teams Simulation
...ur ability to give and receive feedback will seriously impact the effectiveness and success of your team. Without a clear understanding of team dynamics and how to communicate feedback effectively to inspire and motivate, your efforts to manage your team could flounder. The Effective Use of Feedback for Teams Simulation will provide you with the opportunity to develop the skills necessary to more...Assertiveness from the Inside Out
...you want to learn about strategies that can help you interact assertively with others in the workplace? Are you placed in situations where assertive negotiations are needed? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you as you move into a more decisive, more effective professional style. You'll more...Energizing and Empowering Employees
Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to more...Employment Management HRCI PHR
...le for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of federal anti-discrimination legislation and workforce management. In this course, you'll learn about legislation more...Managing Employment HRCI PHR
...le for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of federal anti-discrimination legislation and workforce management. In this course, you'll learn about legislation more...Occupational Health and Safety HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' more...Scoping the Six Sigma Project
... known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this course, you'll learn what a Six Sigma team should focus on, and more importantly, what the team should avoid in order to make Six Sigma projects successful. more...Business Ethics Foreign Trade
This course covers the compliance areas of sanctions and trade embargoes, and bribery and kickbacks.You will learn the principles of US sanctions and trade embargoes and the history and importance of the Foreign Corrupt Practices Act (FCPA). You will also be able to identify conduct that violates the FCPA. All employees within an organization, whether new hires or as a refresher program for more...Foreign Corrupt Practices Act
...reign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the act. more...Intellectual Property Overview
Management is often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the more...Trade Secrets
...rmation that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law more...Record Retention
Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and documented record retention more...The Sarbanes-Oxley Act of 2002
..., 2002, President Bush signed into law the Sarbanes-Oxley Act of 2002. Sparked by a wave of dramatic corporate and accounting scandals, this federal securities legislation attempts to combat corporate fraud and to enhance the accuracy and reliability of corporate disclosures made pursuant to the securities laws. The act's provisions have helped to enhance audit committee responsibility and more...Drug-free Workplace
...r drug abuse won't be a problem at your organization? In fact, the National Institute on Drug Abuse estimates that about 70 percent of illicit drug users are employed, and that substance abusers tend to apply at companies that never administer drug tests. Substance abuse costs businesses millions of dollars each year in lost productivity and increased insurance costs. Creating a drug-free more...Sarbanes Oxley Whistleblower Protection
...Act was signed into law in an effort to prevent or reduce the incidence of corporate and securities fraud. Significantly, the Act (technically named "The Corporate and Criminal Fraud Accountability Act of 2002") provides protection to, and even encourages, employees who would report such fraud. Sarbanes-Oxley provides the most forceful protections to date for corporate whistleblowers. It more...Web Graphics Concepts
This WestNet e-Learning module introduces several Web design concepts. We will also look at the Americans with Disabilities Act (ADA) and how it affects Web design. more...Advanced Technology Concepts for Web Designers
To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists more...Harassment in the Workplace
... harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour more...HIPAA Privacy Rules
...IPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are now expected to provide notification to individuals before the routine use of health information. HIPAA offers more...HIPAA Electronic Health Data Transactions
...igned the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to create shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a single set of more...HIPAA Implementing Privacy Rules
...Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that don't change internal procedures to comply with more...HIPAA Securing Protected Health Information
...igned the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to make it easier for healthcare providers, insurance companies, and information clearinghouses to provide adequate care for patients. By using a single set of standards for exchanging electronic data, healthcare organizations can send and receive health information more quickly and more...Americans with Disabilities Act ADA
...actical application of the Americans with Disabilities Act. The ADA of 1990 makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to make sure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are more...Fair Labor Standards Act FLSA
...Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor working conditions in more...Family Medical Leave Act FMLA
...ial to understand the law of the Family and Medical Leave Act (FMLA) in order to protect yourself from losing your job or benefits. FMLA is only relevant to U.S. based employers and their U.S. based employees. In this course, you will learn the guidelines of FMLA and how they apply to you. This course will educate you on who is eligible and covered under FMLA, benefits and employer obligations, more...Antitrust--Overview
...actices that undermine competitiveness or are considered to be unfair. The term "antitrust" derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws prohibit business practices that more...Overview of the Telecommunications Industry
This WestNet e-Learning module will trace the development of the telecommunication industry from the early Bell monopoly to today's competitive marketplace. We will explore how regulatory rulings, the Telecommunication Act of 1996, and changing market demands have affected both telecommunication carriers and consumers. more...Workplace Hazardous Materials Information System
...Act and its regulations are administered by the Government of Canada Department of Health, commonly referred to as Health Canada. Supplier labelling and MSDS requirements are set out under the Hazardous Products Act and associated Controlled Products Regulations. This one-hour course covers information required through coordinated federal, provincial and territorial legislation. This course more...DOT Drug and Alcohol Awareness
...kplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in the workplace. The Department of Transportation (DOT) interprets these laws and provides more...Lockout Tagout for Authorized Persons
This course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout and tagout practices and the significance of lockout and tagout devices. Managers, supervisors, and employees more...Environmental Regulations Overview
This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the purpose of the Toxic Substances Control Act (TSCA) specify the purpose of the Resource Conservation more...Federal Government - Travel and Political Activities
This course provides an overview of the ethical conduct expected of federal employees with respect to their official travel and political activities. It describes travel allowances granted to employees and aspects of a federal travel management program. Additionally it lists rules of the Hatch Act which regulates the political activities of federal employees. more...Regulatory Compliance Series - Electronic Fund Transfer Act (Reg E)
...egulation E which implements the Electronic Fund Transfer Act (EFTA) is greater than ever. The EFTA prohibits the abuse of new technologies so widely used in banking today. The EFTA establishes rights responsibilities and liabilities to banks and consumers when funds are deposited transferred or dispensed electronically. This up-to-date comprehensive course trains compliance and audit more...HIPAA Portability
...s.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) prohibits discrimination by group health plans based upon the health status of an individual. It sets mandated standards for the portability and availability of health care including standards for nondiscrimination Medicare and Medicaid fraud and abuse and the electronic transmission of health care information. more...Business Code of Conduct - Sarbanes Oxley Act
This course provides an awareness of Sarbanes-Oxley and the importance of management's overall responsibilities. more...Human Resource Law: Americans with Disabilities Act
...Act provides in depth information about the Americans with Disabilities Act. This program instructs employers on the specifics of the law and the complications involved in determining which employees qualify for ADA protection. In addition this program provides defenses to discrimination claims an explanation of reasonable accommodation and undue hardship and ways for employers avoid or more...Human Resource Law: Family and Medical Leave Act
...Act you will learn the provisions of the Family and Medical Leave Act (FMLA) and how to administer FMLA leave. You will learn which events qualify an employee for FMLA leave and the actions employers should avoid taking when protecting an employee's rights to FMLA leave. In addition you will learn job restoration rules how the FMLA is enforced and how organizations can comply with the more...Human Resource Law: Fair Labour Standards Act
In Human Resource Law: Fair Labor Standards Act you will learn the provisions of the Fair Labor Standards Act (FLSA) including which employers must comply with the law and which employees could be exempt from FLSA provisions. You will also learn the employee rights protected by FLSA how the FLSA is enforced and how employers can prevent employee claims. more...Data Modeling: Create Basic Models
This is the first course in a two-part series which covers Data Modeling. You will begin by learning a top-down systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's more...Data Modeling: Develop Depth to Your Models
This is the second course in a two-part series which covers Data Modeling. You will begin by learning a top-down systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's more...Effective Presentations: Essentials of Persuasion
In Effective Presentations: Essentials of Persuasion you will learn guidelines for ethical persuasion the goals of persuasion and how to encourage your audience to act in support of your policy. In addition you will learn how to organize a persuasive presentation how to enhance your credibility and how to use reasoning and emotional appeals to persuade your audience. more...UNIX Part 2: Advanced Topics for Users
The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. more...
From 123-CBT Computer Based Training
UNIX--Part 2 Advanced Topics for Users
 ...ed users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the features of job control. Identify the guidelines for managing disk space usage. Identify the benefits of networking. Identify the features of Transmission Control more...TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2
...imitations of Routing Information Protocol.
Identify the activities that need to be performed to integrate static and dynamic routing.
Configure a Windows NT computer to act as a Windows NT router.
Display the route a packet takes to reach its destination using the TRACERT utility.
Identify the components of a routing table.
Display the entries in a routing table.
Remove the default more...Data Modeling - Create Basic Models
...part of Oracle's integrated curriculum. It is designed to act as an alternative prerequisite to a large number of ILT courses in related curricula areas, such as Server Developer/2000 and Designer/2000.
L earn To:
Consider the approaches to information modeling.
Understand the components of the Entity Relationship Model.
Understand the need for detailed definitions of more...Data Modeling - Develop Depth to Your Models
...part of Oracle's integrated curriculum. It is designed to act as an alternative prerequisite to a large number of ILT courses in related curricula areas, such as Server Developer/2000 and Designer/2000.
L earn To:
Model hierarchies and roles.
Model exclusive entities and relationships.
Model data which reflects changes over time.
Resolve fan traps and chasm traps.
Consider more...Business Code of Conduct Sarbanes Oxley Act
This course provides an awareness of Sarbanes-Oxley and the importance of management's overall responsibilities. Learn To: Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout more...International Business Essentials Succeeding as a Global Manager
...l enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and motivate across cultures. Additionally, students learn how managers can successfully conduct business in other cultures and more...International Business Essentials Conducting Business in Europe
...e program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations in each country. The program also covers how different cultural orientations may affect negotiations, appropriate and inappropriate gestures, and the kinds of information valued more...UNIX User Curriculum
...ed users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. This curriculum consists of 2 Skill Builder courses: Course 13630 UNIX Part 1: User Fundamentals Course 13631 UNIX Part 2: Advanced Topics for Users L earn To: See individual course descriptions for specific course objectives and scope. C ontent more...Organizational Skills Managing Information
... Appropriately categorize and act on information received via paper, e-mail, and voice mail. Use innovative reading and note-taking techniques to improve information comprehension. Use association, personalization, and mnemonics to enhance information retention and recall. Manage more...Grammar Skills Writing Effectively
...ion, including such things as subject-verb agreement, the active versus the passive voice, and phrases and clauses. Learn To To identify elements of a sentence. To identify the four types of sentences. To identify guidelines for correctly structuring a sentence. To identify five more...Effective Presentations Essentials of Persuasion
...oals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To Complete audience analysis. Use three types of persuasive more...Interviewing Skills Laws Governing the Interview Process
... Equal Employment Opportunity Guidelines
Identify characteristics that Title VII protects against discrimination.
List the general principles you must follow to comply with Equal Employment Opportunity laws.
Unit 2: Equal Employment Opportunity Groups
Identify conditions that are considered disabilities and protected by the Americans with Disabilities Act.
Identify the more...Human Resource Law Americans With Disabilities Act
...Act provides in depth information about the Americans with Disabilities Act. This program instructs employers on the specifics of the law, and the complications involved in determining which employees qualify for ADA protection. In addition, this program provides defenses to discrimination claims, an explanation of reasonable accommodation and undue hardship, and ways for employers avoid or more...Human Resource Law Family Medical Leave Act
...Act, you will learn the provisions of the Family and Medical Leave Act (FMLA), and how to administer FMLA leave. You will learn which events qualify an employee for FMLA leave and the actions employers should avoid taking when protecting an employee's rights to FMLA leave. In addition, you will learn job restoration rules, how the FMLA is enforced, and how organizations can comply with the more...Human Resource Law Fair Labor Standards Act
...Act, you will learn the provisions of the Fair Labor Standards Act (FLSA), including which employers must comply with the law and which employees could be exempt from FLSA provisions. You will also learn the employee rights protected by FLSA, how the FLSA is enforced, and how employers can prevent employee claims. Learn To Identify which employers are covered more...Team Participation Decision Making in Teams
.... Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become complacent about thinking independently. Act appropriately to influence biased team members. Rate team options against predetermined criteria. more...SAP R 3 CO Cost Center Acct Settings for Periodical Processing
...l managing or contributing to cost and profit controlling activities using the SAP R/3 CO system. User Support and Project Team members requiring a business user perspective of Cost Center Accounting practices within the CO system. The following course provides the education and training which will ensure most productive study of course: 13181 Working with SAP R/3. Deployment Options more...Frontline Leadership Preparing to Lead
...s who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To List the steps a learning organization takes to build a progressive environment. more...Frontline Leadership Knowledge in the Workplace
... In the simulation at the end of this unit, you act as the Marketing Manager for Icon's Consumer Products and Services Division in Chicago. You are in charge of an upcoming sales meeting that is being held to educate the Division's corporate sales teams on Icon's latest corporate software packages. The goal of the meeting is to give the sales teams enough information about the more...Human Resource Law Series
The Human Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course more...Business Code of Conduct Series
The Business Code of Conduct Series includes the following courses: Business Code of Conduct: Ethical Responsibility Business Code of Conduct: Bribery & Kickbacks Business Code of Conduct: Insider Trading Business Code of Conduct: Sarbanes Oxley Act Business Code of Conduct: Confidentiality & Company Assets Business Code of Conduct: Conflicts of Interest To review individual course more...
From Krishna Engineers & Consultants
Training on Energy Efficiency & Power Quality
...anagement and Energy audit as per the Energy Conservation Act 2001. This programme is designed to impart knowledge to the participants to evaluate energy conservation opportunities in major energy consuming systems and equipment in their industries/organization
The course is framed by taking into account the present day manpower requirements of the Industries. It has been specifically designed more...
From Baytek LLC
ACT!
Customized training to setup data mapping and synchronization between ACT and your Peachtree Accounting. Create, edit, complete calls, meetings and activities. Use the graphical navigation bar to view your data. Add and select fields used in drop-down lists. Create, edit, update and track sales opportunities with your clients. more...
From The Virtual Training Company
ACT by Sage 2006
...or, Bill Ferguson, has used and taught others to use, contact management software for more than 10 years. This tutorial provides detailed information needed to make the most out of ACT! by Sage 2006. Ferguson demonstrates how contact management software can efficiently and effectively increase user productivity. Learn to track contacts, follow leads, create reports, write letters and faxes, and more...Data Modeling
...act of exploring data-oriented structures. When building a database, data modeling implies the creation of a model for data within that database. Data models can be used for a variety of purposes, from high-level conceptual models to physical data models. VTC author, Gavin Powell, covers topics such as normalization and denormalization for relational data modeling, fact dimensional structures more...Symantec ACT 2000
... being able to find the right one? Then you need Symantec ACT! 2000, a contact management application. Bill Ferguson is your certified instructor in this Virtual Training Company tutorial. He will help you get more organized by showing you how to create contact records and a contact list, how to schedule your day, and how to use this information to create mail merges or transfer information more...
From Canadian Centre for Professional Development
Human Resouce Management Certificate
Modules covered: 360 Feedback: Implementation, 360 Feedback: Overview, Basics of Performance Appraisal, Career Development, Career Path Management, Career Planning: Networking, Coaching for Improved Performance, Creating 'Brand You', Interviewing Skills, Negotiating and Starting Right, ADR and Negotiations, ADR Commercial Arbitration, ADR Labor and Employment Arbitration, ADR Mediation, ADR more...
From Skillspride Online Training
Symantec ACT! 2.0 to 3.0 Conversion
This intensive course is designed to give existing ACT! Users familiar with the product in a Windows environment an introduction to Symantecs' new business contact manager for the Windows 95/98 environment ACT! Version 3.0. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, more...Symantec ACT! 2000 Administration
This course is designed to expand knowledge of ACT! 2000, Symantec's business contact manager for the Windows environment. The course will give readers a good understanding of administering and customizing ACT! databases and reports. more...Symantec ACT! 2000 Intermediate
This course is designed to show readers more advanced features of the contact manager application, Symantec ACT! 2000. Readers will learn to use advanced search criteria, work with groups, use the forecasting and graphing features, customize reports and integrate ACT! with the web, email and Microsoft Outlook. more...Symantec ACT! 2000 Introduction
This course is designed to give an introduction to ACT! 2000, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 3.0 Advanced
This intensive course is designed to expand knowledge of ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 3.0 Introduction
This intensive course is designed to give an introduction to ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...Symantec ACT! 4.0 Administration
This intensive course is designed to expand knowledge of ACT! 4.0, Symantec's business contact manager for the Windows environment. The course will give readers a good understanding of administering and customising ACT! databases and reports. more...Symantec ACT! 4.0 Introduction
This intensive course is designed to give an introduction to ACT! 4.0, Symantec's business contact manager for the Windows environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. more...
From F+W Publications, Inc.
Fundamentals of Fiction Writing from Writers Online Workshops
...nerations of fiction writers have used to bring their characters and stories to life. The goal of this workshop is to provide you with an understanding of these fundamental techniques and to encourage through the use of creativity exercises, hands-on writing assignments and constructive critical feedback the development of your individual style and creative expression.
You don't have to more...
From Technical Presentations
Workplace Violence: Preventing Workplace Violence
This course prepares the learner to recognize and act on the warning signs of violence, and know how to avoid or defuse potentially dangerous situations, minimizing the risk for physical confrontations on the job. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language more...
From Sessions Online School of Design
Advertising Design Course
 ... for freelancer designers who may need to work with copy: active words, alliteration, onomatopoeia, irony, brevity, and Q and A. Agency designers learn some tips on working efficiently with copywriters and the lesson wraps up with some concepts for text layout. In the exercise, you'll write the copy and lay out the typography for two outdoor ads for a resort.
LESSON 5 Perception and Brand more...
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