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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Malaysian Industrial Relations and Employment Law Course
...vices Tribunals
Part 10: Trade Disputes and Industrial Actions
Content, Concepts and Issues
Trade Disputes
Preserving Industrial Harmony
Industrial Actions by Employees
Picketing
Strikes
Strike Procedures
Strike in the Essential Services
When Strike is no permitted?
Right to Strike
Incident of Strike
a No Strike Clausesa
Support for Strike Actions
Industrial Actions by
more...
Malaysian Industrial Relations and Employment Law Course
...vices Tribunals
Part 10: Trade Disputes and Industrial Actions
Content, Concepts and Issues
Trade Disputes
Preserving Industrial Harmony
Industrial Actions by Employees
Picketing
Strikes
Strike Procedures
Strike in the Essential Services
When Strike is no permitted?
Right to Strike
Incident of Strike
a No Strike Clausesa
Support for Strike Actions
Industrial Actions by
more...
Project Management in Action Managing World Bank Projects
...Action:
Managing World Bank Projects
Leading to Diploma a Postgraduate a in World Bank Project Management
Objectives Contents, Concepts and Issues
Module 1 - Team Dynamics: Introducing Team leadership
Module Duration: 1 Day
Module 1 Objectives Contents, Concepts and Issues
By the conclusion of the specified learning and development activities, delegates will be able to:
more...
Human ResourceTraining and Development Management
...ethods of Training Needs Analysis
a Focus Groups
a Action Learning
a Learning By Doing;
a Experiential Learning;
a Reflecting On Practice;
a Being Open;
a Sharing Ideas;
a Collaborating
Training Needs Analysis:
Determining Training Needs a Part 2 a Methods of Training Needs Analysis continued.
a Action Learning -
a Synergy;
a Learning To Learn;
more...
Managing Individuals and Groups in an Organisation
...nk
- Avoiding the risky shift syndrome
- Employing transactional analysis
- Employing effective diversity management and discouraging resonation
2.) Conflict Management In Organisation
OBJECTIVES:
- Demonstrate an understanding of the importance of understanding the perceptions of their role set;
- Be able to identify the role segment5s of their role set
- Distinguish between
more...
...nk
- Avoiding the risky shift syndrome
- Employing transactional analysis
- Employing effective diversity management and discouraging resonation
2.) Conflict Management In Organisation
OBJECTIVES:
- Demonstrate an understanding of the importance of understanding the perceptions of their role set;
- Be able to identify the role segment5s of their role set
- Distinguish between
more...
Training Needs Analysis Determining Training Needs
...g Needs Analysis
a) Focus Groups
b) Action Learning
i) Learning By Doing;
ii) Experiential Learning;
iii) Reflecting On Practice;
iv) Being Open;
v) Sharing Ideas;
vi) Collaborating;
vii) Synergy;
viii) Learning To Learn;
ix) Life-Long Learning; And
x) Learning In The Workplace.
more...
...g Needs Analysis
a) Focus Groups
b) Action Learning
i) Learning By Doing;
ii) Experiential Learning;
iii) Reflecting On Practice;
iv) Being Open;
v) Sharing Ideas;
vi) Collaborating;
vii) Synergy;
viii) Learning To Learn;
ix) Life-Long Learning; And
x) Learning In The Workplace.
more...
Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return
...g Needs Analysis
a) Focus Groups
b) Action Learning
i) Learning By Doing;
ii) Experiential Learning;
iii) Reflecting On Practice;
iv) Being Open;
v) Sharing Ideas;
vi) Collaborating;
vii) Synergy;
viii) Learning To Learn;
ix) Life-Long Learning; And
x) Learning In
more...
...g Needs Analysis
a) Focus Groups
b) Action Learning
i) Learning By Doing;
ii) Experiential Learning;
iii) Reflecting On Practice;
iv) Being Open;
v) Sharing Ideas;
vi) Collaborating;
vii) Synergy;
viii) Learning To Learn;
ix) Life-Long Learning; And
x) Learning In
more...
SAP and Joint Venture Accounting
...ganisation.
Able to evaluate alternative courses of action and identify the most effective choices with regard to the future improvement of their organisation.
Able to liaise more effectively with other departments on financial matters.
Advance you career by improving your understanding of industry financial management.
COURSE CO-ORDINATOR:
Prof. Dr. R. B. Crawford
more...
Modern Quality Systems and ISO 9000
...rganisational objectives
- Relate objectives to specific actions, whenever necessary
- Pinpoint expected results
- Specify when goals are expected to be achieved
- Distinguish between strategic, tactical and operational quality objectives
- Establish a a quality-throughput accounting balancea ™
- Demonstrate how a continuous improvement strategy might be designed and implemented
-
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...rganisational objectives
- Relate objectives to specific actions, whenever necessary
- Pinpoint expected results
- Specify when goals are expected to be achieved
- Distinguish between strategic, tactical and operational quality objectives
- Establish a a quality-throughput accounting balancea ™
- Demonstrate how a continuous improvement strategy might be designed and implemented
-
more...
ISO 9000 Quality Systems
...understanding of how to enhance client and customer satisfaction
- Exhibit an understanding of the processes involved in continuous quality improvements
- Explain at least five of the eight ISO quality principles
- Name the constituents of ISO 9000: 2000 series
- Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to different industry sectors
- Explain the
more...
...understanding of how to enhance client and customer satisfaction
- Exhibit an understanding of the processes involved in continuous quality improvements
- Explain at least five of the eight ISO quality principles
- Name the constituents of ISO 9000: 2000 series
- Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to different industry sectors
- Explain the
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Communication Information Gathering Analysis and Report Writing
...ons;
- Taking note of result of motions;
- Noting Action Points;
- Noting assigners and assignees of action;
- Noting timescales and deadlines;
- Recording amendments to minutes; Seeking clarification
- Mind-mapping as a minute-taking technique.
B. 6.
- The notice of meetings;
- The agenda items
- Following the agenda;
- Dealing with conflicting members;
-
more...
...ons;
- Taking note of result of motions;
- Noting Action Points;
- Noting assigners and assignees of action;
- Noting timescales and deadlines;
- Recording amendments to minutes; Seeking clarification
- Mind-mapping as a minute-taking technique.
B. 6.
- The notice of meetings;
- The agenda items
- Following the agenda;
- Dealing with conflicting members;
-
more...
Advanced Budgeting For Business Enhancement
Objectives:
At the conclusion of the specified learning and development activities, delegates will be able to:
- Demonstrate an understanding of a costa ™ as a feature of organizations
- Display a heightened understanding of a costa ™ as a control mechanism
- Exhibit a high level of understanding of cost information generation
- Illustrate how cost information can be
more...
Objectives:
At the conclusion of the specified learning and development activities, delegates will be able to:
- Demonstrate an understanding of a costa ™ as a feature of organizations
- Display a heightened understanding of a costa ™ as a control mechanism
- Exhibit a high level of understanding of cost information generation
- Illustrate how cost information can be
more...
Advanced Financial Accounting
...al against planned performance and to identify corrective actions
Evaluate investments in capital and long-term projects using PB, ARR, NPV and IRR appraisal methods
Identify the features of the alternative sources of business financing
Appreciate the important role of strategic accounting in business performance improvement.
Training methodology
The seminar provides the
more...
Anti-Dumping and Anti-Subsidy Claims Measures and Stance
...g Conclusions:
- The Tendency Of All Countries To Take Action To Protect The Interest Of Their National Economies.
- The Necessitation of The Use Of Subsidies And/ Or External Competition That Might Result In Dumping
- Why The Same Countries that Are Against Dumping Are Themselves Engaged In Dumping.
- Credence In The UKa ™s Stance On Subsidy And Dumping a As Positive Factors Of
more...
...g Conclusions:
- The Tendency Of All Countries To Take Action To Protect The Interest Of Their National Economies.
- The Necessitation of The Use Of Subsidies And/ Or External Competition That Might Result In Dumping
- Why The Same Countries that Are Against Dumping Are Themselves Engaged In Dumping.
- Credence In The UKa ™s Stance On Subsidy And Dumping a As Positive Factors Of
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MSc Human Resource Training and Development Management
...ethods of Training Needs Analysis
- Focus Groups
- Action Learning
- Learning By Doing;
- Experiential Learning;
- Reflecting On Practice;
- Being Open;
- Sharing Ideas;
- Collaborating
A. 2. 14 Training Needs Analysis: Determining Training Needs - Part 2
- Methods of Training Needs Analysis continued.
- Action Learning -
- Synergy;
-
more...
...ethods of Training Needs Analysis
- Focus Groups
- Action Learning
- Learning By Doing;
- Experiential Learning;
- Reflecting On Practice;
- Being Open;
- Sharing Ideas;
- Collaborating
A. 2. 14 Training Needs Analysis: Determining Training Needs - Part 2
- Methods of Training Needs Analysis continued.
- Action Learning -
- Synergy;
-
more...
Organisational Development OD in Action Improving Organisational Effectiveness
OBJECTIVES:
By the conclusion of the specified learning and development activities, delegates will be able to:
- Demonstrate an understanding of organisational development as a process;
- Exhibit a heightened awareness of the constituents of organisational development;
- Demonstrate an understanding of organisational climate and how it can be gauged;
- Strike a balance between
more...
OBJECTIVES:
By the conclusion of the specified learning and development activities, delegates will be able to:
- Demonstrate an understanding of organisational development as a process;
- Exhibit a heightened awareness of the constituents of organisational development;
- Demonstrate an understanding of organisational climate and how it can be gauged;
- Strike a balance between
more...
From Wise Owl Business Solutions Ltd
Advanced PowerPoint 2010
If you already know how to create basic presentations, maybe it is time to learn more about what PowerPoint can do. This fun one-day course shows you how to create action buttons in presentations, create custom shows, create slide masters and much more. You must already know how to create presentations in PowerPoint to attend this course.
more...
Advanced PowerPoint 2010
If you already know how to create basic presentations, maybe it is time to learn more about what PowerPoint can do. This fun one-day course shows you how to create action buttons in presentations, create custom shows, create slide masters and much more. You must already know how to create presentations in PowerPoint to attend this course.
more...
From Pitman Training Centre London
Telephone Skills Training
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
Telesales Training
...tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your
more...
Telesales For Success
...tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your
more...
...tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your
more...
From Bronze Dragon International Training
Time Doorways - 4 week online course
..., so that the observera ™s consciousness, energy and action does not in any way affect the other frame.
The system is taught this way to maintain integrity of the time flow. A major benefit for the Observer, however, is that they do not attract any unwanted attention from other consciousnesses, which can happen with other methods. This method is therefore safe and does not require
more...
..., so that the observera ™s consciousness, energy and action does not in any way affect the other frame.
The system is taught this way to maintain integrity of the time flow. A major benefit for the Observer, however, is that they do not attract any unwanted attention from other consciousnesses, which can happen with other methods. This method is therefore safe and does not require
more...
From Mullan Training
Advanced MS Access
...macros
- interrogating data using custom dialogue boxes
- action queries
- use of Expression Builder
- a range of advanced functions
PREREQUISITES
A working knowledge of Access or our Introduction to MS Access course will allow sufficient knowledge to attend our Advanced MS Access course.
BENEFITS
At the end of this course you will have a complete understanding of the higher functions of
more...
...macros
- interrogating data using custom dialogue boxes
- action queries
- use of Expression Builder
- a range of advanced functions
PREREQUISITES
A working knowledge of Access or our Introduction to MS Access course will allow sufficient knowledge to attend our Advanced MS Access course.
BENEFITS
At the end of this course you will have a complete understanding of the higher functions of
more...
Adobe Acrobat
...ols
Use of tools within Adobe (Link, Movie, Sound, Page Action, etc)
Use bookmarks as navigation tools
Use bookmarks to present magnified views or take readers instantly to related topics.
Create Form Fields
Create a new form from a Word document and create one from scratch within Acrobat
Create form fields in the form of drop-down lists, check boxes, radio buttons
Change field
more...
...ols
Use of tools within Adobe (Link, Movie, Sound, Page Action, etc)
Use bookmarks as navigation tools
Use bookmarks to present magnified views or take readers instantly to related topics.
Create Form Fields
Create a new form from a Word document and create one from scratch within Acrobat
Create form fields in the form of drop-down lists, check boxes, radio buttons
Change field
more...
From H2 Training & Consultancy Ltd
Interviewing Skills
Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
more...
Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
more...
Assertive Communication for Women
In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates
more...
In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates
more...
Remote People Management
... at a time... I have come away with a number of important action points that I will be putting into practice right away."
"It was very helpful to discuss approaches used by other delegates, and to realise that remote working needn't be my biggest nightmare anymore."
"A very practical and useful session I will be going back to work with lots of ideas on how I can do things differently to make
more...
... at a time... I have come away with a number of important action points that I will be putting into practice right away."
"It was very helpful to discuss approaches used by other delegates, and to realise that remote working needn't be my biggest nightmare anymore."
"A very practical and useful session I will be going back to work with lots of ideas on how I can do things differently to make
more...
From RapidBI Ltd
Organisational Development Diagnostics for internal consultants
Do you need to develop strategic capability in the use of diagnostic tools?
Fed up with SWOT PEST & others that just do not deliver?
This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes.
Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique
more...
Do you need to develop strategic capability in the use of diagnostic tools?
Fed up with SWOT PEST & others that just do not deliver?
This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes.
Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique
more...
From WWP Training Ltd
Dealing With Discipline and Grievance Procedures
... aware of the current legislation concerning disciplinary action in organisations. In addition, it is important to know when to deal with difficulties a informallya and when they have reached a stage that requires intervention that is more formal.
This programme is for you if
you want not only a practical overview of legislation and best practice in dealing with grievance and discipline
more...
Inspiring and Motivating
Discover what drives you a and others a to business and personal success
We all have common drivers: the need for food and shelter are powerful motivators, as is our need to be understood, affirmed, validated, and appreciated. At work, we are motivated when we can see a clear business reason for pursuing a particular course of action. Todaya ™s increasingly competitive world means that a
more...
Minute Taking
...le for recording minutes of meetings and noting important action points as part of your role. You will be brought up to date with the latest thinking on meeting records and all the practical skills of minute-taking. A key message is that minute-taking can only be effective as part of the wider process of meeting administration. Minutes should be brief, but how should they look? Examples in a
more...
From Resourceful Change
Motivation
...action is the key to success.
When was the last time you missed out on something truly wonderful because you were too busy 'thinking it through' ?
I'll bet that afterwards, you were amazed at how simple the decision could have been and how real the rewards are.
And yet you hesitated.
Others decided to 'go for it' and are currently enjoying those rewards because they knew when to
more...
From XChange Training UK
PDF Production & Preflighting with Acrobat 8 & Enfocus PitStop Pro - Introduction Two Day Training Course
PDF has made major inroads into the publishing and printing industries in recent years and a good knowledge of how to produce and preflight PDF documents is essential to anybody working on the technical side of document publishing and printing. XChange Training are now offering a course that provides you with precisely that by focussing on two key PDF production and preflighting tools: Adobe
more...
PDF has made major inroads into the publishing and printing industries in recent years and a good knowledge of how to produce and preflight PDF documents is essential to anybody working on the technical side of document publishing and printing. XChange Training are now offering a course that provides you with precisely that by focussing on two key PDF production and preflighting tools: Adobe
more...
From Spectrum Training Services
Business and Strategy Development
This workshop will introduce you to best practice techniques in strategic thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals.
Introduction
Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic
more...
This workshop will introduce you to best practice techniques in strategic thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals.
Introduction
Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic
more...
Coordinating Corporate Development
... partner. It will ensure that participants leave with new action plans for implementing substantial ideas for improving the effectiveness of the training function
Learning Objectives:
This programme is for you if you wish to:
Promote the training function as a driver for the business
Institute change and improvement in the training function
Ensure that training has a positive impact
more...
... partner. It will ensure that participants leave with new action plans for implementing substantial ideas for improving the effectiveness of the training function
Learning Objectives:
This programme is for you if you wish to:
Promote the training function as a driver for the business
Institute change and improvement in the training function
Ensure that training has a positive impact
more...
Appraising for Peak Performance
...
Being specific Use the STAR approach Situation, Task, Action and Result
Avoiding resistance to negative feedback and using negative feedback in situations in which it's most likely to be accepted.
Directing negative feedback towards events and behaviour that the employee can control
Ensure your feedback develops talent. Providing balanced developmental feedback don't ignore the
more...
...
Being specific Use the STAR approach Situation, Task, Action and Result
Avoiding resistance to negative feedback and using negative feedback in situations in which it's most likely to be accepted.
Directing negative feedback towards events and behaviour that the employee can control
Ensure your feedback develops talent. Providing balanced developmental feedback don't ignore the
more...
Discover the leader in you
...een empowerment and control.
Understand the interaction between the five factors that create high performance: Morale, Motivation, Information, Competency, and Empowerment.
Develop powerful communication skills from their own authentic identities to help build consensus and cooperation;
Develop linear and incremental approaches to planning change and demonstrate the
more...
...een empowerment and control.
Understand the interaction between the five factors that create high performance: Morale, Motivation, Information, Competency, and Empowerment.
Develop powerful communication skills from their own authentic identities to help build consensus and cooperation;
Develop linear and incremental approaches to planning change and demonstrate the
more...
Human Resource and Personnel Management
If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback
more...
If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback
more...
From Cosensa Learning & Development Ltd
Negotiation Skills for senior leaders and managers
... way people communicate
Win-Win; an introduction to transactional analysis
Using different styles of language to build rapport
Exercises and role play of current situations
Use creative thinking to plan
Understanding why conflict is inevitable but can be positive
Day Two
Patterns of behaviour
Highlight the importance of body language
Conflict strategies -Develop the skills
more...
Business and Report Writing Skills
Targeted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key.
This course is designed to enable participants to:
Increase their confidence in producing written material
Adopt
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Coaching for Leaders Managers
...s at work.
Contents:
Day One
Introduction to transactional analysis
Effective leadership and team building
Using the GROW model in coaching
How behaviour and personality influence the way people communicate
Using different styles of language to build rapport
Exercises and role play of current situations
Turn positive action into positive habits & turn setbacks to your advantage
more...
Facilitating with confidence
Course Objectives:
Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative
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Finding creative solutions to problems
Course Objectives:
Most problems at work are complicated. a One right answera ™ problems are rare and the most common are a wicked problemsa ™ and a vicious problemsa ™ where cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the
more...
Inspirational Leadership Skills
...ties of an inspirational leader
Inspirational leaders in action - examples of individuals; their speeches and why they work so well
Studying leadership styles and how you can use them creatively
The roles and responsibilities of a leader
Using delegation as a leadership tool
Presenting ideas and vision to a group
Describe the different team roles
Explain the four stages of teambuilding
more...
Stress Management
Course Objectives:
The aim of this course is to enable delegates to examine the causes of stress and ita ™s impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively.
Contents:
By the end of this course, each delegate will be able to:
Assess their own stress levels and identify the common causes in the workplace
more...
Training for PAs
Course Objectives:
This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role.
Contents:
There are a variety of modules that are included within this programme, including;
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ISO 90012008 - Internal Quality Auditor Training
...udit and how to take appropriate corrective and follow up action.
Contents:
A series of workshops, presentations and role-plays on topics including:
The contribution internal quality audits can make to the effectiveness of your management system
Roles and responsibilities of an Internal Quality Systems Auditor
Planning your audits by developing effective checklists
Verify that current
more...
NEBOSH National General Certificate
...d protective measures to be taken.
Advise on appropriate action to minimise the risk of fire in the workplace and assist in the development of procedures to deal with fires.
Identify the agents and work situations likely to be detrimental to health and describe how health hazards at work may be controlled.
Assist in the preparation and regular review of health and Safety policy.
Use
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Introduction to Project Management Principles
...t to meet. Delegates will also learn how to take remedial action to bring a project back on course. These skills are perfectly sufficient for running small and medium-sized projects, and will allow you to balance the triple constraints of time, cost and scope/ quality which are present in all projects.
Contents:
By the end of this course delegates will understand and be able to adequately
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Absence Management
Course Objectives:
This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteeism. As a result of attending this workshop, delegates will gain a practical understanding of:
How to measure poor attendance
Calculating the costs of poor attendance
Introducing and implementing 'Return to work' interviews
Developing
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Dealing with bullying and harassment in the workplace
Course Objectives:
The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and
more...
Managing the Discipline Grievance Process
... & Grievance process to try and avoid the final course of action - the Industrial Tribunal.
Contents:
Legislation overview
the discipline and grievance procedure
the role of ACAS
employee rights
industrial tribunals
rules and procedures
misconduct/ incapability
fair, constructive and unfair dismissal
questioning techniques
communication skills
planning the interview
The
more...
Managing unacceptable employee behaviour
... misconduct
Describe when to take corrective or punitive action
Describe the proper procedures for dealing with employees who are off sick
Demonstrate how to change behaviour using a counselling style of communication
Prepare for and conduct a performance review meeting
Demonstrate the coaching cycle
Describe what actions amount to gross misconduct
Draft a proper disciplinary procedure
more...
From NobleProg - IT training courses
ActionScript 30 Programming
This course deals with developing graphical parts of a web application using ActionScript. The participants will learn how to use the powerful features of the new ActionScript 3. 0, programming with object oriented, managing the interactivity part of the application and using the API to display graphics.
more...
This course deals with developing graphical parts of a web application using ActionScript. The participants will learn how to use the powerful features of the new ActionScript 3. 0, programming with object oriented, managing the interactivity part of the application and using the API to display graphics.
more...
From TFS Training Consultants Limited
Interviewing Skills
This one day course is suitable for anyone involved in the interviewing process and will equip delegates with the necessary skills needed to conduct an effective interview and select the appropriate candidate.
During the one day event there will be several interactive exercises designed to;
Identify the key questions that should be asked at interviews
Look at the importance of preparation
more...
From Illumine Training
Accelerated Learning for Trainers
Accelerated Learning for Trainers
Dramatically increase the effectiveness of your training delivery
Benefits
This engaging, action-packed programme has helped hundreds of trainers to transform their organisationsa ™ culture of technical training delivery. They are now more imaginative and confident, and their courses have demonstrably more impact and effect.
www. illumine. co. uk/
more...
Accelerated Learning for Trainers
Dramatically increase the effectiveness of your training delivery
Benefits
This engaging, action-packed programme has helped hundreds of trainers to transform their organisationsa ™ culture of technical training delivery. They are now more imaginative and confident, and their courses have demonstrably more impact and effect.
www. illumine. co. uk/
more...
RapidConsensus - facilitating major meetings and decisions
This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective.
For more information go to www. illumine. co.
more...
This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective.
For more information go to www. illumine. co.
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From TFS Training Consultants Limited
Time Management
This fun yet focussed one day course is suitable for anybody looking to get the most from their day.
Full of useful tips which can be used in both their work and personal life, delegates will have:
a Looked at effective techniques to help prioritise tasks.
a Appreciated the amount of control you can take over your day.
a Considered paper management strategies within time
more...
This fun yet focussed one day course is suitable for anybody looking to get the most from their day.
Full of useful tips which can be used in both their work and personal life, delegates will have:
a Looked at effective techniques to help prioritise tasks.
a Appreciated the amount of control you can take over your day.
a Considered paper management strategies within time
more...
From Watt Works Consulting Ltd
Raise Your Game
This course will show you how to create real momentum to achieve the changes you want to make in your personal or professional life. Youa ™ll learn how to manage conflict within yourself and with others, how to manage stress, maintain your focus and cope with multiple tasks and demands. If you want to begin tap into your true potential and accelerate your progress towards your desired future,
more...
This course will show you how to create real momentum to achieve the changes you want to make in your personal or professional life. Youa ™ll learn how to manage conflict within yourself and with others, how to manage stress, maintain your focus and cope with multiple tasks and demands. If you want to begin tap into your true potential and accelerate your progress towards your desired future,
more...
Creativity Skills Training
This course will provide you with a powerful methodology and toolkit for enhancing individual and group creativity, enabling you to confidently lead yourself and others through ideas generation, development, evaluation and selection. You'll also have a broader understanding of innovation and how it works, and be able to ensure that you have the best possible chance of success by creating an action
more...
This course will provide you with a powerful methodology and toolkit for enhancing individual and group creativity, enabling you to confidently lead yourself and others through ideas generation, development, evaluation and selection. You'll also have a broader understanding of innovation and how it works, and be able to ensure that you have the best possible chance of success by creating an action
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From Making the Link
Leading a Winning Team
Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level.
MTL work with clients to deliver exceptional business results, using a combination of
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Implementation workshop- for Business development Attendees
An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the
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An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the
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From Skills Matter
Peter Lubbers HTML5 Fast Track - IN NYC
...S3, and HTML5 JavaScript
APIs. Over the course of two action-packed days, HTML5 Fast Track covers all of the new features in HTML5 without hurting
your head. For each feature there is a corresponding hands-on lab so you will get real-life experience. Peter Lubbers'
HTML5 Fast Track course aims to be highly practical, too, outlining current browser support, trends in the market,
more...
Dierk Koenig Practical Groovy for Developers
...Action' and Groovy & Grails committer -- brings his two-day Practical Groovy for Developers workshop exclusively to Skills Matter.
Dierk presents a two-day Practical Groovy for Developers workshop that aims to make you a skilled groovy user and also learn more about its areas of applicability. Through a range of classroom sessions and practical exercises you will learn about language basics
more...
JavaServer Faces in Action with Ajax - 4 days - UK
In this 4-day JavaServer Faces (JSF) course, you will learn how to create Java EE web applications with JSF components, utilising JSF's component-oriented development techniques, whilst taking advantage of 3rd party components, IDEs and Open Source projects available. We will start with a thorough overview of key concepts and principles on which the JavaServer architecture is based and will then
more...
In this 4-day JavaServer Faces (JSF) course, you will learn how to create Java EE web applications with JSF components, utilising JSF's component-oriented development techniques, whilst taking advantage of 3rd party components, IDEs and Open Source projects available. We will start with a thorough overview of key concepts and principles on which the JavaServer architecture is based and will then
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From ULearn College
Introduction to Leadership
ULearn College are providing an Introduction to Leadership course, which will run over 2 days, it is accredited with Edexcel and provides a Level 3 BTEC qualification.
The aim of the course is to give learners knowledge and understanding of the skills needed to carry out a leadership role, together with the skills to plan the development of personal leadership skills.
The course is
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From Corporate Coach Group
Time Management Training
Do you ever have days when you are busy but not productive?
Do you ever seem to be overwhelmed by the sheer volume of work to be done?
Do you ever feel more negative than positive?
Then, you need our training in time management and personal effectiveness that will make you more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between
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Do you ever have days when you are busy but not productive?
Do you ever seem to be overwhelmed by the sheer volume of work to be done?
Do you ever feel more negative than positive?
Then, you need our training in time management and personal effectiveness that will make you more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between
more...
From Benjamin Bonetti Ltd
Law of attraction - The Truth
...release of a The Secreta ™, which is the Law of Attraction, this topic has seemingly been the primary one of discussion throughout our Universe!
The Law of Attraction states. . . a That which is like itself is drawna ™. In other words, like attracts like. Your thoughts, your words, your feelings, your actions all put forth a specific energy vibration and thus attract to you that
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From Thoughtitude
NLP An Introduction Day - March 19th 2011 Gatwick Airport, West Sussex
...gned a day where they will explain and demonstrate NLP in action, so you can learn how much the skills and techniques of NLP will benefit you on a personal and professional level.
Come along for an exciting day of discovery and prepare to be surprised and amazed
Where: The Holiday Inn, Gatwick Airport, West Sussex. RH6 0NA
Price: 97
Refreshments included on arrival, in the
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...gned a day where they will explain and demonstrate NLP in action, so you can learn how much the skills and techniques of NLP will benefit you on a personal and professional level.
Come along for an exciting day of discovery and prepare to be surprised and amazed
Where: The Holiday Inn, Gatwick Airport, West Sussex. RH6 0NA
Price: 97
Refreshments included on arrival, in the
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From Highlander PLC
Complete SEO
Complete SEO is a one day practical, hands-on course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who want to understand what SEO is and how to plan & implement an SEO campaign for their own website using internal resources or by engaging an agency.
Upon successful completion of this course, students will be able to build and implement an
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Complete SEO is a one day practical, hands-on course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who want to understand what SEO is and how to plan & implement an SEO campaign for their own website using internal resources or by engaging an agency.
Upon successful completion of this course, students will be able to build and implement an
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Organic Search Analytics Bootcamp
Organic Search and Analytics Bootcamp - is a three day practical, hands-on course aimed at online marketers, web executives, webmasters, agency account managers and campaign managers who want to understand what SEO is and how to plan & implement an SEO campaign, interpret Google Analytics reports and act on the information they provide, and improve their site traffic through careful use of
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From Thoughtitude
NLP Introduction Day 25th September 2009 Langstone Technology Park Havant Hampshire
...gned a day where they will explain and demonstrate NLP in action, so you can learn how much the skills and techniques of NLP will benefit you on a personal and professional level.
Come along for an exciting day of discovery and prepare to be surprised and amazed
Where: Langstone Place Technology Park, Langstone Road, Havant. Hampshire PO9 1SA
When: Friday 25th September 2009
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From Harlequin Solutions.
Flash CS3: Advanced Application Development
... CS3: Advanced Design provides Flash designers with prior ActionScript experience the knowledge and hands-on practice they need to build more flexible and dynamic design-based Flash content. This course focuses on teaching students more advanced ActionScript topics that will remove a reliance on Timeline-based visual tools. Students will learn to generate dynamic design and navigation elements
more...
... CS3: Advanced Design provides Flash designers with prior ActionScript experience the knowledge and hands-on practice they need to build more flexible and dynamic design-based Flash content. This course focuses on teaching students more advanced ActionScript topics that will remove a reliance on Timeline-based visual tools. Students will learn to generate dynamic design and navigation elements
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Flash CS3: ActionScript
...ActionScript provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through conditions, loops,
more...
...ActionScript provides experienced Flash designers with the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games with Flash. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through conditions, loops,
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From MGM Training Limited
Twelve hour Paediatric First Aid Course
...nd the First Aid box
a Incident Planning
a Casualty Action Plans
a Primary Survey
a Recovery Position
a Infant and Child Rescue Breaths and CPR
a Infant and Child Choking
a Asthma and Diabetes
a Seizures
a Allergic Reactions and Anaphylactic Shock
a Head Injuries
a Bleeding and Shock
a Burns
a Sprains, Strains and fractures
a Poisoning, bites and stings
more...
From The Office Training Company
Managing Time & Priorities
...ion and aids the development of a Professional Excellence Action Plan suited to your individual requirements.
On the day, you will receive a comprehensive training pack full of exclusive content and practical materials. Post-event support includes access to the online resource library, as well as the option to take advantage of our professional development coaching program.
We will provide
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...ion and aids the development of a Professional Excellence Action Plan suited to your individual requirements.
On the day, you will receive a comprehensive training pack full of exclusive content and practical materials. Post-event support includes access to the online resource library, as well as the option to take advantage of our professional development coaching program.
We will provide
more...
Presenting With Impact
...- Influence key decision makers?
- Inspire people to take action?
- Answer audience questions confidently?
- Have presence and charisma?
What would your life be like if you did?
If you are serious about achieving excellence in your professional life, you will know that presenting information and ideas effectively is essential. Great presenters have professional impact: they inspire action,
more...
...- Influence key decision makers?
- Inspire people to take action?
- Answer audience questions confidently?
- Have presence and charisma?
What would your life be like if you did?
If you are serious about achieving excellence in your professional life, you will know that presenting information and ideas effectively is essential. Great presenters have professional impact: they inspire action,
more...
From Investment Education PLC
Corporate Actions
...vides a detailed understanding of International Corporate Actions, what they are, where they originate and why they occur. Critical factors and the alternative choices for the investor as well as relevant calculations and the time scales involved are included. The course covers a wide variety of Corporate Actions with relevant examples and differences in practice taken from many different
more...
...vides a detailed understanding of International Corporate Actions, what they are, where they originate and why they occur. Critical factors and the alternative choices for the investor as well as relevant calculations and the time scales involved are included. The course covers a wide variety of Corporate Actions with relevant examples and differences in practice taken from many different
more...
From Modulus
Introduction to Unix Training
...sing the Front Panel
Modifying the Front Panel
Creating Action Icons
3. The Filesystem
Definition of Filesystem
Filesystem Terms
Using Pathnames
Listing Files
Making Directories
Removing Directories
4. File Management
Copying Files
Moving Files
Removing Files
Looking at the Contents of Files
Useful Commands
5. File Manipulation
Word Count
Man Pages
grep
egrep
more...
...sing the Front Panel
Modifying the Front Panel
Creating Action Icons
3. The Filesystem
Definition of Filesystem
Filesystem Terms
Using Pathnames
Listing Files
Making Directories
Removing Directories
4. File Management
Copying Files
Moving Files
Removing Files
Looking at the Contents of Files
Useful Commands
5. File Manipulation
Word Count
Man Pages
grep
egrep
more...
Executive Overview of Agile Training
This is our intensive executive overview course that introduces the main concepts behind Agile, Lean and Scrum to an executive team. The goal of this course is to look at organizational impact Agile may have on various aspects such as roles, leadership style, existing processes and organization culture.
We will explore the tactical and strategic aspects of applying Agile and Lean to your
more...
This is our intensive executive overview course that introduces the main concepts behind Agile, Lean and Scrum to an executive team. The goal of this course is to look at organizational impact Agile may have on various aspects such as roles, leadership style, existing processes and organization culture.
We will explore the tactical and strategic aspects of applying Agile and Lean to your
more...
From Safer Food Scores
Level 2 Award in HACCP for Catering
...ical limits and target levels Monitoring Corrective actions Verification HACCP documentation
How is it assessed?
There is a one hour 30 question multiple-choice test at the end of the day and you need 20 out of 30 to pass. Following the course you will be sent a Level 2 Award in HACCP for Catering.
What will I get out of it?
The aim of the one day HABC Level 2 Award in
more...
...ical limits and target levels Monitoring Corrective actions Verification HACCP documentation
How is it assessed?
There is a one hour 30 question multiple-choice test at the end of the day and you need 20 out of 30 to pass. Following the course you will be sent a Level 2 Award in HACCP for Catering.
What will I get out of it?
The aim of the one day HABC Level 2 Award in
more...
From Act Training
Access Level 3
Advanced level one day hands-on instructor led course on Microsoft Access. Topics include: Parameter and Action Queries, Query Joins and Crosstab Queries, Using Advanced Form Techniques, Creating Basic Macros to Automate Forms, Using Macros to Provide User Interaction and Automate Tasks, Using Advanced Report Techniques, Web Capabilities and Data Integration.
The prerequisite for this course is
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Advanced level one day hands-on instructor led course on Microsoft Access. Topics include: Parameter and Action Queries, Query Joins and Crosstab Queries, Using Advanced Form Techniques, Creating Basic Macros to Automate Forms, Using Macros to Provide User Interaction and Automate Tasks, Using Advanced Report Techniques, Web Capabilities and Data Integration.
The prerequisite for this course is
more...
From Soho Editors
Smoke Advanced Compositing (Smoke 201)
This two-day hands-on course focuses on advance compositing and visual effects. You will learn keying; color correction and tracking techniques that will help you achieve complex composites with professional results. As well you will create 3D scenes that take full advantage of Smokea ™s powerful 3D compositing environment and 3D tools.
Included:
Individual Smoke workstation
Course
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Smoke on a Mac (Smoke 101)
...Timeline. As well, the course provides an introduction to Action: Smokea ™s powerful 3D compositing environment. The goal of this course is to enable editors and compositors to quickly learn the essential skills needed to use Smoke in the post-production industry as well as understand the concepts that will allow them to expand their skills while using Smoke in their daily work.
more...
...Timeline. As well, the course provides an introduction to Action: Smokea ™s powerful 3D compositing environment. The goal of this course is to enable editors and compositors to quickly learn the essential skills needed to use Smoke in the post-production industry as well as understand the concepts that will allow them to expand their skills while using Smoke in their daily work.
more...
From CP Training Consortium
The Front-line Managers and Supervisors Development Programme
How Front-line Managers can be encouraged to make use of the empowerment they are given and truly make a difference with your customers. Turning knowledge into meaningful Action.
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Emotional Intelligence in the Workplace
This programme provides an introduction in the meaning and potential of Emotional Intelligence. It leads its participants through a consideration of the impact of emotions in the workplace and their own emotional experiences. This understanding then provides the foundation of the developed learning of how Emotional Intelligence can be applied to benefit the corporate environment.
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From FOSVA Training
Microsoft Access 2003 Level 2
...Action Queries
a Types of Query
a The Crosstab Query
a The Make Table Query
a The Append Query
a The Delete Query
a The Update Query
Reports
a The Report Wizard
a Creating a Report With Calculated Totals
a Using the Chart Wizard
a Altering the Chart
a Using the Label Wizard
a Modifying and Redesigning the Report.
a Publishing Access Data on the Web
a Creating
more...
Microsoft Access 2007 Level 2
...Action Queries
a Types of Query
a The Crosstab Query
a The Make Table Query
a The Append Query
a The Delete Query
a The Update Query
Reports
a The Report Wizard
a Creating a Report with Calculated Totals
a Using the Chart Wizard
a Altering the Chart
a Using the Label Wizard
a Modifying and Redesigning the Report.
a Publishing Access Data on the Web
Customising
more...
From Soho Editors
Shake 4- A Comprehensive Study
...cess of integrating computer-generated elements with live action photography using motion tracking and color matching tools, as well as utilizing keying techniques to place blue and green screen shots against background plates. Most importantly, learn to create multi-layer composites using Shake's Node tree organizational structure.
Who Should Attend
This Shake class is designed for those
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Nuke 6 A Comprehensive Introduction
...cess of integrating computer-generated elements with live action photography using motion tracking and colour matching tools, as well as utilising keying techniques to place blue and green shots against background plates. Most importantly, learn to create multi-source composites using Nuke's unique - multi channel based - node tree organisational structure.
Who Should Attend?
The class is
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From Aspect Training
Sales Management Skills
The performance of a sales force is reflected by the quality of sales management. Aspect Traininga s Sales management training course is designed to tackle the key challenges of managing the sales force. Any manager who leads currently leads a sales team or is due to have responsibility for managing sales people will benefit from attending this course.
Those attending Aspect Traininga s Sales
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Essential Sales Skills
Aspect Traininga s Essential Sales Skills training course takes into consideration the delegates' knowledge and current experience and builds on this. The style of the course is through participative discussion, syndicate and individual exercises.
The course starts by examining the role that a successful sales person plays followed by identifying the qualities that achieve high sales
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VBScript Introduction Intermediate
Aspect Training's VBScript Introduction/ Intermediate Training course covers the use of VBScript with Vista, Windows Server 2003, Internet Explorer, Client Side Scripting and ASP. The course also covers the many new developments to the latest version of VBScript. This course will share practical examples, hands on tutorials, and quick answers aimed at helping you take your scripting skills to the
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Core Management Skills
...e with a solid practical skills base, and also a specific action plan in relation to their own team.
Successful organisations contain managers who are enthusiastic, motivated, can influence and are able to get the best out of others, whilst continually delivering key business targets. Too often new managers find it increasingly difficult to discover the latest practical tools and techniques
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From Epiphany Training Limited
How 20 minutes a day can boost your business
...ams are out there to do this, and
* Create a plan of action that is simple and will not take over your life.
We will be spending time on:
* Twitter,
* Facebook for business,
* Blogging, and
* Articles.
If you bring your WIFI Laptop with you, you can practice while we go through each topic or you can sit back and watch the demonstration.
Cheat Sheets will be
more...
...ams are out there to do this, and
* Create a plan of action that is simple and will not take over your life.
We will be spending time on:
* Twitter,
* Facebook for business,
* Blogging, and
* Articles.
If you bring your WIFI Laptop with you, you can practice while we go through each topic or you can sit back and watch the demonstration.
Cheat Sheets will be
more...
From Get Set 4 Success
NLP Practitioner
HOW WE CAN HELP YOU PROSPER NOW!
All certifications are approved by the American Board of Neuro-Linguistic Programming (ABNLP)
If you are interested in any of the following:
Understanding how to really communiacte with yourself and others
Getting rid of unwanted baggage built over the years
Regaining total control of your life
Understanding how the mind works so that you can elegantly
more...
HOW WE CAN HELP YOU PROSPER NOW!
All certifications are approved by the American Board of Neuro-Linguistic Programming (ABNLP)
If you are interested in any of the following:
Understanding how to really communiacte with yourself and others
Getting rid of unwanted baggage built over the years
Regaining total control of your life
Understanding how the mind works so that you can elegantly
more...
From Simon Smith Coaching
Sales from a Buyers Perspective
This sales training is an interactive and experiential workshop that uncovers the buyera s perspective of the sales process.
Complete with workbook, delegates will leave the training inspired and ready for action to increase sales and confidently communicate with buyers with a full understanding of how they are thinking.
Designed around your specific needs "Selling from a Buyers
more...
This sales training is an interactive and experiential workshop that uncovers the buyera s perspective of the sales process.
Complete with workbook, delegates will leave the training inspired and ready for action to increase sales and confidently communicate with buyers with a full understanding of how they are thinking.
Designed around your specific needs "Selling from a Buyers
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From Frost & Sullivan
Channel Management - Get the Most out of Your Sales Distributors
... manner.
The course is organized to optimize interaction between delegates through a series of group exercises designed to maximize a shared learning experience and facilitate on-the-job implementation.
This program builds a coherent no-nonsense framework that emphasizes increasing channel productivity by optimizing partner commitment from the recruitment and selection process
more...
... manner.
The course is organized to optimize interaction between delegates through a series of group exercises designed to maximize a shared learning experience and facilitate on-the-job implementation.
This program builds a coherent no-nonsense framework that emphasizes increasing channel productivity by optimizing partner commitment from the recruitment and selection process
more...
From Spearhead Training Group Ltd
National Account Management Training
This programme is designed for National Account Managers and Key Account Managers. The course is also suitable for Regional Account Managers and National Account Executives being groomed for NAM status. Delegates will leave understanding the role and responsibilities of the National Account Manager. The course will provide a clear structure for business analysis and business planning and will help
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This programme is designed for National Account Managers and Key Account Managers. The course is also suitable for Regional Account Managers and National Account Executives being groomed for NAM status. Delegates will leave understanding the role and responsibilities of the National Account Manager. The course will provide a clear structure for business analysis and business planning and will help
more...
Category Management Training
This course is designed for National Account Managers, Business Account Managers, Sales Managers, Marketeers, Retail Buyers and Merchandisers wishing to gain a thorough understanding of Category Management. It will also benefit cross-functional team members (e. g. logistics, finance, production, I. T.) wanting to understand the terminology and processes used by commercial colleagues and highlight
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This course is designed for National Account Managers, Business Account Managers, Sales Managers, Marketeers, Retail Buyers and Merchandisers wishing to gain a thorough understanding of Category Management. It will also benefit cross-functional team members (e. g. logistics, finance, production, I. T.) wanting to understand the terminology and processes used by commercial colleagues and highlight
more...
Essential Sales Skills
This course is for the salesperson who has some sales experience and who may have no previous sales training, or who would like a refresher course to ensure they are using best practice. It is also the ideal follow-on course to our Introduction to Selling programme.
The course presents the skills and techniques required by a successful salesperson in todaya ™s competitive business
more...
This course is for the salesperson who has some sales experience and who may have no previous sales training, or who would like a refresher course to ensure they are using best practice. It is also the ideal follow-on course to our Introduction to Selling programme.
The course presents the skills and techniques required by a successful salesperson in todaya ™s competitive business
more...
Management Skills
... series of discussions, exercises and case
studies, this action packed two days presents a review of modern management techniques to hone your skills.
This two-day course uses discussions, exercises and case studies to provide delegates with a review of modern management techniques and practice in the key skill areas. Subject areas covered include decision making, planning, leadership,
more...
... series of discussions, exercises and case
studies, this action packed two days presents a review of modern management techniques to hone your skills.
This two-day course uses discussions, exercises and case studies to provide delegates with a review of modern management techniques and practice in the key skill areas. Subject areas covered include decision making, planning, leadership,
more...
Introduction To Selling
This course will build a good foundation for those new to selling or for those who have not received sales training. It is for anyone who requires the knowledge and skills to work as a competent, professional salesperson. How to sell without resorting to high pressure techniques is the essence of professional selling as taught on this course. The principles of effective selling are clearly
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From The Training Experts Ltd
Managing Effective Meetings
Meetings can be enormously resourceful events or they can be a drain on time, energy and motivation. This one day course enables delegates to learn the skills, techniques and strategies to plan, lead and participate effectively in meetings of all kinds: from impromptu, on the spot discussions between colleagues, to formal presentations and meetings with external suppliers or clients.
Target
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CIEH Health Safety in the Workplace
...ted one day course enables Supervisors to learn how their actions contribute to Health & Safety in the workplace, and understand individual responsibilities. Delegates will also appreciate the main causes of accidents and understand how to be more effective in managing safety problems.
Target Group
This course is designed for anyone who has responsibility for health and safety in the
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From QED Training
Equality and Diversity Portfolio of Courses
...the development of your equality and diversity policies/ action plans
The next steps in developing equality and diversity across your organisation in terms of employment, volunteers, service delivery and with stakeholders
Where to access further information and advice from a range of internal and external sources
2. Course Two- Implementing Equality and Diversity a
more...
...the development of your equality and diversity policies/ action plans
The next steps in developing equality and diversity across your organisation in terms of employment, volunteers, service delivery and with stakeholders
Where to access further information and advice from a range of internal and external sources
2. Course Two- Implementing Equality and Diversity a
more...
From Knowledge to Action
Free Seminar - Learn how to Trade on the Stock Market
...der Secrets Seminar: Click Here
http://www. knowledgetoaction. co. uk/ workshop-v1. php5? gid=trainingclasses
Remember: There's no charge or obligation of any kind.
Plus, when you attend you will receive this ground-breaking 60-page report - "Millionaire Trading Secrets" which contains the distilled experience of some of the world's leading traders, and has been compiled by the
more...
...der Secrets Seminar: Click Here
http://www. knowledgetoaction. co. uk/ workshop-v1. php5? gid=trainingclasses
Remember: There's no charge or obligation of any kind.
Plus, when you attend you will receive this ground-breaking 60-page report - "Millionaire Trading Secrets" which contains the distilled experience of some of the world's leading traders, and has been compiled by the
more...
From The Bridge Media Training Limited
Adobe Flash Advanced
...fficient and effective download capability.
This Flash ActionScript course aims to promote understanding of the possibilities of using actionscripting in Flash, enabling you to incorporate scripting ideas into Flash Movies and develop a broad understanding of the interactive possibilities that actionscripting can provide, liaise more effectively with specialist programmers and use the
more...
From Team Training Services
Maybo Communications Conflict Manag
Violence in the workplace is on the increase, particularly when your employees deal with the general public. All employers are responsible for the safety of their employees whilst at work. This includes taking action to prevent violence and offering support should this happen.
There can be serious consequences if this is not addressed.
more...
From Ambar Hamid Training
Wealth Workout Malaysia and Singapore 2007
...ant we have ever taught agree they should have put into action years ago had they known about it
Probably the most important financial decision you are likely to make
Invest in those and you ll be poor, but invest in these and you ll be rich
How to learn the skills to make your money grow
How to stop making the people around you rich and start making YOURSELF rich
How to build a
more...
...ant we have ever taught agree they should have put into action years ago had they known about it
Probably the most important financial decision you are likely to make
Invest in those and you ll be poor, but invest in these and you ll be rich
How to learn the skills to make your money grow
How to stop making the people around you rich and start making YOURSELF rich
How to build a
more...
Yes I Can Do It Seminar in Kuala Lumpur
Hi, my name is Ambar Hamid. I have been involved for numerous years in the amazing discoveries within the area of human achievements and excellence. I will show you how to achieve your goals and make success happen by tapping into the hidden resource sleeping within you...Let's make it happen.... Date : 17 18 June 2006 Venue : JW Marriott Hotel, Kuala Lumpur
Yes .I Can Do It!!
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Hi, my name is Ambar Hamid. I have been involved for numerous years in the amazing discoveries within the area of human achievements and excellence. I will show you how to achieve your goals and make success happen by tapping into the hidden resource sleeping within you...Let's make it happen.... Date : 17 18 June 2006 Venue : JW Marriott Hotel, Kuala Lumpur
Yes .I Can Do It!!
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From Quadrant 1 International
An Introduction to NLP in Action - An Introduction to NLP in the Workplace
This 1-day introductory program has been designed for people who want to discover how NLP can have a real impact at work. Learn what NLP is, how it works and how it is used. It offers an excellent opportunity to experience our unique and highly practical approach to teaching NLP, as well as developing skills that will give you a personal and business advantage.
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From Global Spirit Ltd
Strategic warehouse management
A 5 day instructor led course which equips delegates with the necessary skills to fully optimize the warehousing function from operational, financial, safety and security perspectives. The course can be tailored to specific client sectors and includes delegate action planning to create a fully implemetable take away warehouse strategy post the course.
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From Act Now Training Ltd
Conducting a Privacy Impact Assessment
A workshop which will teach delegates how to conduct a Privacy Impact Assessment in their organisation. Proactive action to assess privacy risks and demonstrate compliance with the law. A Privacy Impact Assessment (PIA) provides assurance that the effect on privacy and confidentiality of a project, policy or decision has been acknowledged, measured and addressed.
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From NLP Centre of Excellence ltd
NLP Foundation diploma
...ow people are different and what motivates people to take action
Tools for generating creativity - powerful methods to help you plan more effectively, hone your ideas and use a completely different way of thinking to achieve success
Five key challenges to use with clients' limiting statements
The three words to be aware of that weaken your message
Three ways to use language to reframe
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From 2e2
Microsoft Access Fundamentals
Objectives: By the end of this course you will be able to create 1:1 and 1:many relational databases. You will be able to construct tables, implement forms, design and use simple and complex queries, and produce reports based on your data.
Prerequisites: This course requires that you have a good working knowledge of Microsoft Windows and should also be able to use a mouse and keyboard.
Target
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Objectives: By the end of this course you will be able to create 1:1 and 1:many relational databases. You will be able to construct tables, implement forms, design and use simple and complex queries, and produce reports based on your data.
Prerequisites: This course requires that you have a good working knowledge of Microsoft Windows and should also be able to use a mouse and keyboard.
Target
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From The In-House Training Company
Brilliant customer service
... (eg, more on telephone skills, less on face-to-face interactions a or vice versa) and the examples used can be very specific to your organisation. All course participants leave the day with a personal action plan for raising their level of customer service, which we help them implement by emailing them ten follow-up coaching newsletters over the following three months. This is one training
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From Aster Training
Single Minute Exchange of Dies (SMED)
...cy.
One of the best visual examples of this technique in action can be seen in F1 motor racing via the pit stop routine which takes only a few seconds. In that time, new tyres are fitted, fuel refilled and the drivers' visor cleaned. Imagine what you could achieve if you could utilise the same methodology in your workplace.
This course utilises actual video footage of a PRE SMED and a POST
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...cy.
One of the best visual examples of this technique in action can be seen in F1 motor racing via the pit stop routine which takes only a few seconds. In that time, new tyres are fitted, fuel refilled and the drivers' visor cleaned. Imagine what you could achieve if you could utilise the same methodology in your workplace.
This course utilises actual video footage of a PRE SMED and a POST
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From Chase Cooper Ltd
Operational Risk Management Intermediate
...es with confidence. It concludes with a valuable 'plan of action' session that seeks to enable participants to progress with their implementation strategies;
-Capturing risk and control assessment data and using it
-Establishing indicators of key risks and the relevance of the control indicators to the key risks
-Using loss event data to gain a qualitative benefit
-Designing risk reports
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...es with confidence. It concludes with a valuable 'plan of action' session that seeks to enable participants to progress with their implementation strategies;
-Capturing risk and control assessment data and using it
-Establishing indicators of key risks and the relevance of the control indicators to the key risks
-Using loss event data to gain a qualitative benefit
-Designing risk reports
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From General Physics (UK) Ltd
Root Cause and Decision Analysis
...ar decision objectives; evaluate a wide range of possible actions; assess risks; develop action plans; and troubleshoot plans adding preventative and contingent actions as needed. By learning how to separate out independent and priority issues and applying the most appropriate analytical process, participants will be better able to respond in complex situations, save time, increase their
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...ar decision objectives; evaluate a wide range of possible actions; assess risks; develop action plans; and troubleshoot plans adding preventative and contingent actions as needed. By learning how to separate out independent and priority issues and applying the most appropriate analytical process, participants will be better able to respond in complex situations, save time, increase their
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From Chameleon - Global ITIL Experts
ITIL Practitioner Release & Control
...te work and assignments that will assist in developing an action plan for the future.
Course structure
The course is practically based, combining short lectures with individual and group exercises and assignments. The course provides a very good introduction to IT Service Management and many organisations have chosen to send some or all of their IT staff on these courses in preparation for an
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...te work and assignments that will assist in developing an action plan for the future.
Course structure
The course is practically based, combining short lectures with individual and group exercises and assignments. The course provides a very good introduction to IT Service Management and many organisations have chosen to send some or all of their IT staff on these courses in preparation for an
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From Browncow Opportunities
Stress Management
...rcises to identify their own stress and develop a plan of action for managing it.
On top of this learners will also gain high quality goal setting skills that will enable them to use pressure in a positive way.
We believe that training should be useful and everyone who attends a course leaves with something they can put into practice immediately.
The course is suitable for:
Managers who
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...rcises to identify their own stress and develop a plan of action for managing it.
On top of this learners will also gain high quality goal setting skills that will enable them to use pressure in a positive way.
We believe that training should be useful and everyone who attends a course leaves with something they can put into practice immediately.
The course is suitable for:
Managers who
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