Instructor Led Active Listening Skills Training

Workplace Interpersonal Communication Strategies Workplace Interpersonal Communication Strategies. That certainly is a mouthful, but what exactly does it mean? Simply stated, this seminar is about helping you develop an array of communication skills to enable you to not only function more productively in your workplace, but to also strengthen those key working relationships with your colleagues, supervisors, and managers. Module 1 focuses on  more...

Workplace Communication Boot Camp During this seminar, attendees will strengthen their active listening skills and exercise giving and receiving constructive feedback. Through interactive activities, participants will discover how to voice disagreement without getting bent out of shape and learn how to work out conflict constructively. The session will conclude with a discussion of how to rid the workplace of the excess weight of  more...

Sales Skills This one day course aims to help develop the individuala ™s sales skills in confidently and successfully selling the services offered by their respective businessa ™s to their face to face and/ or telephone based customers. Target Group This course is aimed at sales personnel who are either new to the sales role, or wish to improve and build upon their current skills. Objectives  more...

California Peer Support Training Week ...of the essential components; time will be spent enhancing active listening skills; we will address the need to work closely with a mental health professional who understands the personality traits of an emergency responder and the trauma they deal with each day; how to best respond to issues of substance abuse, grief, marriage and family conflicts, alcoholism/ addictions, and suicide. Target  more...

Basic Peer Support Training This is a 16 hour, 2 day class Topics that will be presented are: Introduction to Peer Support Setting up your program Listening Skills Confidentiality Critical Incident Stress Management Role of the Mental Health Professional Grief, Bereavement, & Loss Depression Marriage & Family Issues Addictions Suicide Taking care of you Individuals can expect to take away from  more...

Casual Conversational English Training Casual Conversational English 50 Hours | General English Language Training Why attend this training course? NewSkilz designed this general English course specifically for China. therefore its more relevant and useful for your staff if they want to improve their English fluency. NewSkilz materials Who Should Attend? Company staff who need to to improve their English fluency in  more...

English Language Training ...ciation - Good Grammar Tricks - Faster Response Time - Active Listening Skills What will you learn? - Using full sentences and giving details - Asking follow up questions and showing interest - Speaking loudly and in a varied tone of voice - Discussion abilities and expressing opinions - Debating issues and varying degrees of agreement - Listening skills development - Techniques  more...

Building Your Business Networking Skills 20 Nov 2012 130 to 5pm ...tify ways to start and maintain conversations - practice active listening skills - determine how to control the close - payment related to termination Methodology Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions. Who Should Attend Managers, executives, and anyone who wants to expand his/ her  more...

Building Your Business Networking Skills 23 Aug 2012 130-5pm ...tify ways to start and maintain conversations - practice active listening skills - determine how to control the close - payment related to termination Methodology Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions. Who Should Attend Managers, executives, and anyone who wants to expand his/ her  more...

Effective Presentations ...to convince your audience. In this course, you will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. You will also organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. You will also prepare strategies for business  more...

Managing Conflict in the Workplace ...esponses that can head off conflict before it starts a Active listening skills that help you hear whata ™s really being said a and avoid misunderstandings 1pm a 5pm Taking Care of No. 1 When the Stress of Conflict Takes its Toll a Recognizing the long-term health hazards of stress, anger, and unresolved conflict a Identifying and dealing with toxic stressors that lead to  more...

Cross Cultural Communication Skills ...ing simple, concise and direct language a Enhance your active listening skills to anticipate and avoid common misunderstandings a Foster cross-cultural understanding in your workplace a Eliminate the roadblocks that undermine your ability to communicate effectively Who Should Attend Those looking to strengthen their cross cultural communication and collaboration skills and work  more...

Workplace Diversity ...f, in the workplace, and in the social community a Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength a Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications a Identify ways to encourage diversity in the  more...

Managing Conflict Aggression Violence ...ncludes Welcoming Diversity, Risk Assessment, De-fusion & Active Listening Skills, Basic Self Protection Skills, Post Incident security/ Support, De-Brief & Incident Reporting Modules) The course will contain a module looking at the way in wwhich rapport can be more readily built up by using skills derived from neuro linguistic programming. The course will look at the structure of language  more...

Certified Behavioral Competency Interviewer Program ...ble atmosphere Ask open questions and probe answers Use active listening skills Pause, clarify, summarize Record applicant responses Interviewer Errors to Watch Out for Leniency/stringency Error of central tendency Halo/horns effect Talking too much Rating Interviews Rating errors and how to avoid them Valuing and scoring candidate responses Testing Performance based  more...

Making Your Ideas Theirs Advanced Communication Strategies Do your messages hit their mark? When communicating with others, do you get the results you want? Whether presenting to an audience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active  more...

On Top of Stress The workshop begins with an identification of the stress experienced by the participants. Participants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it). Various relaxation and energizing exercises are included throughout. [NOTE: Such topics as  more...

Handling Challenging Conversations Handling Challenging Conversations - Working Through Conflict Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go  more...