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From 123-CBT Computer Based Training
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based)cd rom ...employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the  more...
Trade Secrets on-line e-learning cbt (computer based)cd rom ...rmation that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law  more...
Hazard Communication HAZWOPER on-line e-learning cbt (computer based)cd rom ...tandard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify employer responsibilities and employee responsibilities under the Hazard Communication Standard, describe methods used to detect hazardous materials in  more...
Negotiation Essentials Communicating on-line e-learning cbt (computer based)cd rom Negotiation Essentials: Communicating If you want to achieve a successful outcome in a negotiation, you need to communicate well. And this means not only being clear in how you deliver your message but also ensuring the other party feels understood. You need to actively and skillfully create a connection with the person you're negotiating with. Otherwise, you won't ever reach an agreement.  more...
Monitoring Using Reports in System Center Essentials 2010 on-line e-learning cbt (computer based)cd rom ... System Center Essentials 2010 allows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials allows notifications to be setup to send alerts when an issue arises. The  more...
Succeeding in the American Workplace on-line e-learning cbt (computer based)cd rom Succeeding in the American Workplace Efficiency, achievement, and action are important workplace values in the United States. And being successful in an American workplace can depend on how well you adopt practices that reflect these values. For example, do you actively look for ways to make things better in your organization? Do you know how to conduct meetings efficiently? Are you able to  more...
Conquering Conflict through Communication on-line e-learning cbt (computer based) How many times have you said nothing because it was "good for the team" or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It's what you don't say, how you listen to others, and how you listen to what you say. At the end of this course, you'll have the skills you need to listen  more...
Identifying What the Customer Wants on-line e-learning cbt (computer based) Do you know what your customer wants? Traditionally, companies have assumed customer needs and expectations. Today, the more successful companies actively solicit customer input. The result? They create products the customer wants and needs. To compete successfully in today's market, you'll need to do the same.This course presents ways you can solicit your customer's voice, methods to prioritize  more...
The Mechanics of Communicating Effectively on-line e-learning cbt (computer based) ...e an accomplished listener you must be prepared to become actively involved in the process, demonstrating your willingness to truly understand what the other person is saying. In this course you will be given strategies to assist you to improve your listening skills and in doing so to make solid connections with those you communicate with. Finally, this course will introduce you to the  more...
Self Development Positively Influencing Others on-line e-learning cbt (computer based)cd rom ...nt can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, the program details the process for empowering others. Learn To Identify steps to improve and encourage active listening skills. Identify the  more...
Career Development Professional Networking on-line e-learning cbt (computer based)cd rom ...g aspiration to live and work in England, and you are now actively trying to take your career in that direction. You are meeting with your immediate supervisor, Robin Carlson, who has served in many different capacities at Icon. You are hoping that with her experience, she can give you direction and hints about how to network effectively. If you handle this meeting appropriately, she will  more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills on-line e-learning cbt (computer based)cd rom ... Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and expectations do not match. Identify the difference between a translator and an interpreter. Follow the rules for communicating through  more...
Team Participation Team Communication on-line e-learning cbt (computer based)cd rom ...nverbal communication. Listen actively and respond appropriately to team members' comments and questions. Effectively handle team members' responses to their ideas. Audience Managers and employees who want to improve their team communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...
Project Teams Participating on a Project Team on-line e-learning cbt (computer based)cd rom ... project team meeting. Listen actively during a project team meeting. Recognize the guidelines for being an active listener. Audience Project team members, team members, and team leaders who are interested in learning more about how project teams are created and how they function. Deployment Options e-Learning Accreditation  more...
From Pedagogy Inc- I.V. Therapy Education
Communications In Nursing on-line e-learning cbt (computer based)study at homeself directed ... not caring ii. Being busy with other things instead of actively listening iii. Authoritative or closed body language, physical obstacles 4. Ways to prevent communication errors a. Standardized methods of communication i. SBAR communication 1. Not only getting the words across, including all necessary parts of the message ii. Read back of critical orders 1. Computer  more...
Infection Prevention and Control in Long-Term Care on-line e-learning cbt (computer based)study at homeself directed ...tting where residents are encouraged to be ambulatory and actively participate in group activities can be challenging. This course provides an overview of the risks of infection in the LTCF and reviews specific infections that may occur and prevention measures. In addition, the components of a successful Infection Control Program are presented, including surveillance and outbreak control. Links  more...
From Serebra Learning Corporation
Call Center Customer Service on-line e-learning cbt (computer based) Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.  more...
Cross-cultural Communications Simulation on-line e-learning cbt (computer based) You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto,  more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based) ...employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the  more...
Advanced Administrative Support Simulation on-line e-learning cbt (computer based) ... out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism. Also, you will need to deal with this criticism like a professional. After the meeting, maintaining a positive attitude and avoiding the influence of negative people are among the challenges you'll face. If you take Maxine's advice and successfully improve your skills, you'll then  more...
Trade Secrets on-line e-learning cbt (computer based) ...rmation that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law  more...
Hazard Communication HAZWOPER on-line e-learning cbt (computer based) ...tandard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify employer responsibilities and employee responsibilities under the Hazard Communication Standard describe methods used to detect hazardous materials in the workplace identify  more...
Fundamentals of Microsoft Office Project 2007 on-line e-learning cbt (computer based) The Fundamentals of Microsoft Office Project 2007 course introduces key concepts related to working with projects and tasks in Project 2007. The course also covers basic tasks related to assigning resources and creating project calendars. This course is designed for project managers, managers, supervisors, team leaders, or consultants who are actively involved in the project management activities  more...
Working with Microsoft Office Project 2007 on-line e-learning cbt (computer based) The Working with Microsoft Office Project 2007 course covers how to manage tasks, resources, and calendars. This course covers the steps for setting tasks constraints and deadlines. In addition, this course covers the steps for outlining, linking, and splitting tasks. This course also covers the steps for allocating resources, monitoring resource allocations, leveling resources, and assigning  more...
Organisational Communication : Improving Safety on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, your responsibility is defined by law. This course will  more...
Caring For Your Customers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn how to establish effective customer relationships If YOU deal with customers either face-to-face or on the phone, you're the point of contact between customers and the organisation! It's your approach to customers that ensures, or denies, their satisfaction and determines whether they come back. The quality of service you provide to your internal customers, like your colleagues or people in  more...
Project Team Management Participating in a Project Team on-line e-learning cbt (computer based) Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...
Project Management: Communications on-line e-learning cbt (computer based) ...ion to use in information distribution, as well as how to actively encourage informal team communication. Other information in this program includes: how to differentiate between a progress report and a status report, how to conduct successful performance reviews, how to classify performance reports, and how to evaluate a project s performance by using earned value analysis. Finally, this  more...
Self Development: Positively Influencing Others on-line e-learning cbt (computer based) Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively understanding Satir modes and sensory systems building rapport and  more...
From Lovecchio Consulting
Team Work on-line e-learning cbt (computer based) To ensure that every single person working the company actively participates in a working group. To increase the exchange of knowledge, increasing the skill and competences To lead a team in order to get expected result. To optimize time, resources and working methods. To speed up the decision-making. To identify the strengths and improving the team.  more...
From JED New Media inc.
Welcoming and Integrating a New Employee on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Discover how a well-planned welcoming and integration package for new employees can be valuable for your organization. Learn of various elements that make up an integration plan, and how to organize them. Review tips on how to empower a new employee to actively integrate into your workplace. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
From Testing Solutions Group
ISTQB Advanced Technical Test Analyst inc Revision Exams Online ...anced Technical Test Analyst course is suitable for those actively involved in the analysis, specification, design and execution aspects of software testing and in particular the technical aspects of software testing in relation to structure-based techniques, static & dynamic analysis, testing of software characteristics plus test tools & automation. The course, which is fully compliant with  more...
From Child Care Lounge
Using Books and Stories with Young Children Online Course on-line e-learning cbt (computer based)study at homeself directedworkshop / seminar This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to use books and literature with young children. Participants will also be actively involved in applying skills in choosing books and reading to young children. Clock Hours: 3 Cost: $12 Registration: http://www. childcarelounge. com/ training/  more...
Positive Discipline Online Class on-line e-learning cbt (computer based)study at homeself directedworkshop / seminar Description- This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to identify common misbehaviors and how to prevent them; they will learn the goals and guidelines of positive discipline and design a list of preschool classroom rules. Participants will also be actively involved in applying positive discipline  more...
From NCC Home Learning
Teaching Assistant Diploma on-line e-learning cbt (computer based)study at homecourseware ... support of your particular role, however, if you are not actively working with children at present, you will find that wherever possible the questions are structured to provide you with alternative means of answering them. You may find it profitable to approach the head of one of your local schools, to explain what you are doing and to see whether there are any opportunities for you to gain  more...
From Reach Further Ltd
12 Days of Twitter - Twitter training on Twitter ... use Twitter to improve your bottom line, but you will be actively growing your network and building your business throughout. It's half an hour ON your business, not out of it. You can do the half-hour at any time of day to suit you, but you should try to complete each day's activities on the day they are scheduled. If you've never used Twitter before, don't worry, we'll send you  more...
From Coaching Ourselves
Thinking Entrepreneurially to grow your Business Author: Jeanne Liedkta Often middle-managers are given a mandate to grow their organizations. Some managers attack this challenge with self-confidence while others break into a cold sweat. After interviewing more than 50 successful growth leaders operating in established companies, we have discovered entrepreneurial techniques that you can use to help influence the success of your organization.  more...
From Self-Healing Expressions
The First Year of Grief Help for the Journey by Marty Tousley bereavement counselor group study and discussioncoursewareself directede-book If you are mourning the loss of a loved one, please accept our heartfelt condolences during this sad and difficult time. And accept this invitation to enroll in this grief-healing course designed to help you move through grief actively over the coming weeks, months and yes, perhaps even years.  more...
From Multi-media Access
Confined Space Awareness on-line e-learning cbt (computer based)coursewareinteractive ...ar permit-required confined spaces. Fourteen interactions actively involve the learner in the training. Lesson interactions provide the learner opportunities to apply what he or she has learned. The computer assesses the learner's level of understanding of all learning objectives. All questions in this course are fully narrated. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The  more...
From Pimt Technologies
net training java training ... to provide training on Live project whereas they are not actively into the field of Software Development. PIMT TECHNOLOGIES involve in core development, Pimt has several precious clients. PIMT Technologies will provide you an opportunity to work with the team of Software Developers, under the guidance of project managers. The training includes both class room training and once you learn the  more...
From Hrd200 Consulting Group, Llc
Communication Strategies By the end of this workshop, participants should be able to: a Understand what communication is a Identify ways that communication can happen a Identify barriers to communication and how to overcome them a Develop their non-verbal and paraverbal communication skills a Use the STAR method to speak on the spot a Listen actively and effectively a Ask good questions a Use  more...
From PDHengineer. com-Decatur Professional Development, LLC
Smart Grid on-line e-learning cbt (computer based) ...ll have an new economic paradigm where consumers are more actively involved in real-time decision concerning their power consumption. To receive PDH credit, the student must pass a multiple-choice quiz consisting of thirty (30) questions. Specific Knowledge or Skill Obtained This course teaches the following specific knowledge and skills: The grid will be self-healing The  more...
From Telework Collaborative
Understanding Telework An Online Course for Employees on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainerOnline Instructors Facility: Washington State University Course Title: Understanding Telework An Online Course for Employees Course Number: Non-Credit/Certificate Course - Open-Enrollment On-line Registration http://www.capps.wsu.edu/telework/registration.asp Course Description: We welcome you to this online course, designed to help you master the essentials of telework. Telework is a wonderful tool, partly  more...
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