Instructor Led Activities Training Classes

Cisco Unified Communications IP Tel Part 2 v60 ...y features, and voice security. This course includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls  more...

Cisco Unified Communications IP Tel Part 1 v60 ...nified Communications solution. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP),  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...y features, and voice security. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP),  more...

ADMINISTRATING CISCO CALLMANAGER ...d gateway ports are important functions in the day-to-day activities of a Cisco CallManager administrator. When you use Cisco CallManager Administration, each database transaction requires an individual manual operation. Manually adding and configuring large numbers of these entities can be time-consuming and tedious. The Cisco Bulk Administration Tool (BAT) automates the process and achieves  more...

Software Testing ...he following: Testing Maturity Model Levels Fundamental activities associated with test planning, execution, and analysis Basic skills to identify components of a testable requirements Design and implementation of effective defect identification and resolution techniques Familiarization with templates required to support an end to end software testing initiative Skills Learned  more...

Supply Chain Management ...ce of raw materials to end customers. Management of these activities logistics, communication, inventory management, warehousing, transportation, and facility location - have been performed since the start of commercial activity. Elements of supply chain management have been studied and practiced for some time in marketing, logistics, and operations management. We will attempt to integrate  more...

Business Analysis Essentials This course provides a well-defined approach for the business analyst to follow, supplemented by proven techniques. This approach helps the analyst to understand the context in which the business operates in order to model and analyse its activities. Exploring the creative possibilities, including the stakeholders perspectives, helps to identify a range of solutions to the business s problems.  more...

Foundations: Supervisory Excellence This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices. This workshop provides hands-on tools which make transition of the learning to the job easy and  more...

Macromedia Flash MX ...lassroom-delivery learning model with structured hands-on activities. Benefits: After completing this course, students will know how to create custom Flash animations for use on the Web. Students will create frame-by-frame, shape-tweened, and motion-tweened animation using both custom and imported graphics as well as text. Target student: This course is intended for students with little or no  more...

MS FrontPage ...lassroom-delivery learning model with structured hands-on activities. Benefits: FrontPage, a flexible, WYSIWYG software application, can and does do most of the technical, behind-the-scenes, web-creation stuff for you, allowing you to concentrate on managing your web and shaping its content; however, FrontPage also provides easy access to and integration with higher-end web technologies sure  more...

Linux + ...assroom-delivery learning model with structured, hands-on activities. Hardware/Software Requirements You will need: A 233 MHz Pentium (or faster) for the class server and for each student. Each system should have at least 32 MB of RAM (64 MB recommended) and at least a 2.5 GB hard drive. A CD-ROM drive, network adapter, mouse, keyboard, and color monitor for each system. A second  more...

Security + ...lassroom-delivery learning model with structured hands-on activities. Hardware Requirements To run this course make sure all equipment is on the Microsoft Hardware Compatibility List (HCL) for Microsoft Windows 2000 Server and Microsoft Windows XP Professional. The Microsoft Windows HCL can be found at: http://www.microsoft.com/hcl. Internet access is recommended due to the numerous URLs  more...

MS Project ...lassroom-delivery learning model with structured hands-on activities. Benefits: To keep track on progress of various project completions, resource performances and budget. What s Next: IT Project + Course content: Starting a Project Intro and Overview The Project Workspace Project Views Generating Reports Create a New Project Set Non-Working Days Project Properties  more...

MS Access Basic - Advanced ...lassroom-delivery learning model with structured hands-on activities. Benefits: Developing a simple database What s Next: MS Access Intermediate Course content: X What Is a Database? X Designing Your Database X Working in Access X Creating a New Database X Creating a Table with the Table Wizard X Creating a Table from Scratch X Editing Tables X Entering Data into a Table  more...

MS Outlook Basic - Advanced ...lassroom-delivery learning model with structured hands-on activities. Benefits: Telecommunication is fast, effective and more productive What s Next: GroupWise, or Internet Course content: Introduction Inbox Creating and Addressing E-Mail Adding a Custom Signature Setting Message Handling Options Using E-Mail as a Voting Tool Receiving Mail Replying to Mail Flagging E-Mail Options  more...

MS PowerPoint Intermediate - Advanced Course Specification: Course Length: 1 day/2 evenings Course Level: Intermediate - Advanced Software: MS PowerPoint xp/2003/2007 Professional Unit 116930 V NQF Level 3 V 5 Credits Course Description: To build stronger presentations with more animation effects and movie inserts Target Students: Sales persons, Secretaries, Personal Assistants etc. Prerequisites: Windows xp/2003/2007/ MS  more...

MS PowerPoint Basic - Intermediate ...lassroom-delivery learning model with structured hands-on activities. Benefits: Being able to create an entire presentation for products, services or company profiles. What s Next: MS PowerPoint Intermediate - Advanced Course content: X Working in PowerPoint X Creating a New Presentation X Working with Slides in Different Views X Printing Presentations, Notes, and Handouts X Changing  more...

MS Excel Advanced ...lassroom-delivery learning model with structured hands-on activities. Benefits: Managing Workbooks, Spreadsheets and cells more efficiently by customizing according to the users need. What s Next: VB on Excel xp/2003/2007 Course content: X Custom Formatting: - Number Sections, Number Codes, Date Codes, Speedkeys X Using Conditional Formats X Creating Range Names X Range Names in  more...

MS Excel Intermediate ...lassroom-delivery learning model with structured hands-on activities. Benefits: Performing Stronger Calculations What s Next: MS Excel xp/2003/2007 Advanced. Course content: X Spreadsheet Functions and Shading X Auto formats / Copying Formats X Text Formatting X Creating, Applying and Modifying New Styles X Opening, Linking, Zooming and Navigating Large Work Sheets X Advanced  more...

MS Excel ...lassroom-delivery learning model with structured hands-on activities. Benefits: Performing Calculations and Charts What s Next: MS Excel xp/2003/2007 Intermediate. Course content: X Working in Excel xp/2003/2007 X Creating a New Workbook X Entering Data into the Worksheet X Getting around in Excel X Changing How You View Your Worksheet X Editing Worksheets X Changing How Numbers and  more...

MS Word Advanced Course Specification: Course Length: 1 day/2 evenings Course Level: Advanced Software: MS Word xp/2003/2007 Professional Course Description: MS Word Advanced course will enable students to perform on Word more professionally. Delegates will be able to perform most of the functions Word have. Target Students: Students with knowledge on MS Word xp/2003/2007. Prerequisites: Windows  more...

MS Word level 2 Course Description: To build stronger presentations with more animation effects and movie inserts Target Students: Sales persons, Secretaries, Personal Assistants etc. Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities. Benefits:  more...

MS Word Basic ...lassroom-delivery learning model with structured hands-on activities. Benefits: Level 1 of MS Word xp/2003/2007, will enable students to be able to use the necessary Word functions. What s Next: MS Word xp/2003/2007 Intermediate or MS Excel xp/2003/2007 Basic. Course content: X Working in Word X Creating a New Document X Editing Documents X Adding Document Text with Auto Text X Using  more...

Project Management ...lassroom-delivery learning model with structured hands-on activities. Performance-Based Objectives Upon successful completion of this course, students will be able to: initiate a project. define project scope. develop schedule and cost performance baselines for a project. plan project quality, staffing, and communications. analyze project risks. define project procurement  more...

Train the Trainer Program ...rmats for "dry" material. --Facilitate partner and group activities applicable to learning objectives. --Transfer information from short-term to long-term memory. --Plan and design a seamless, multi-sensory training that will have lasting impact. --Apply Accelerated Learning strategies for results-boosting, super-charged training. and much more Contact us at info wetrain.biz for  more...

Sage ACT! ...tacts - Attaching Documents To The Contact - Scheduling Activities With Contacts Working With Activities - Viewing And Filtering Activities In The Contact View - Viewing And Filtering Activities In The Task List View - Viewing And Filtering Activities In The Calendars - Clearing Activities In All Three Views Introduction To Sales & Opportunities - Creating A New Sales And  more...

Marketing and Sales A small marketing budget doesna t mean you cana t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES  more...

General Ledger The foundation for any accounting systems, this General Ledger module provides a robust feature set designed to meet the most demanding budgets and processing needs, supplying you with an accurate account of fiscal activities. Topics Include: * Creating account codes and alphanumeric codes * Transaction entry * Subledger batch editing * Batch processing and  more...

Project 2003 - Level 1 This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans. Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to  more...

ITIL V3 Foundation Certification includes EXAM This course is for all IT professionals and those in the non-IT organizations who work closely with IT services who require a basic understanding on quality of IT service delivery, as well as obtain the Foundation certification in IT Service Management based on the new ITIL Version 3. The course was developed in line with the ITIL V3 Framework. Its purpose is to provide participants in the  more...

Managing Your Blackberry The Blackberry is one of the most advanced handheld devices in the industry with respect to providing "Always On" functions such as Email that, when used effectively, will support day-to-day activities. This course will benefit new and experienced users. We will cover many tips, tricks and short cuts that everyone will be able to take advantage of such as being able to delete multiple messages at  more...

High Finance Without The High Financial Information For Non-Financial Professionals Location: Toronto Date: 2008-06-20 List Price: $400 Offered Price: $320.00 Seats Available: 2 This workshop explores the basics of financial statements, incorporating examples from your organization. Participants who complete this workshop will: * Gain an overview of accounting principles to read financial reports. * Identify the components of balance sheets and income statements, while  more...

End to End Business Analysis Workshop 3 Full Days ...ploy the tool over the project life cycle to assist in BA activities. Take this course to increase your effectiveness in employing Business Analysis techniques in the workplace * By following a project through from end-to-end, you ll reinforce knowledge gained throughout the program, learning exactly when to use each BA technique for maximum benefit. By working on all techniques over the  more...

Planning for Succession Location: Toronto Date: 2008-05-14 List Price: $250 Offered Price: $200.00 Seats Available: 2 In this dynamic three-hour workshop, participants will learn about the various factors used to assess the value of their practice, review available choices for succession planning, and study strategies for building value into their professional services firm. Topics include: * What will the market look  more...

ITIL Service Manager Fast Track Certification (6 Days) Location: Ottawa Date: 2008-05-12 List Price: $9495 Offered Price: $7596.00 Seats Available: 2 This hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The program  more...

ITIL Practitioner Release and Control Certification - 5 Days ...uses on implementing and managing the release and control activities, processes and functions that are required to stabilize an IT infrastructure through effective change, configuration and release management processes. This course is 5 days in length plus self-study and examination. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

ITSM Metrics (KPIs and TCO) Expert - 5 Days ...nage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery processes. The course covers the typical activities required to implement a  more...

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 ...etrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function. For more information please call  more...

Productivity Transformed Location: Ottawa Date: 2008-02-13 List Price: $575 Offered Price: $402.00 Seats Available: 2 For individuals, Productivity Transformed is an award winning 1-day workshop with 2 follow-up coaching sessions. In companies and organizations, Productivity Transformed is a complete productivity solution that combines face-to-face training with ongoing coaching. In Canada, Leadershipinc has tailored  more...

The Cold-Call Fast Start Bootcamp Location: Town of Richmond Hill Date: 2008-02-01 List Price: $7500 Offered Price: $4500.00 Seats Available: 2 Know where your sales are coming from every month Forecast sales based on your knowledge of the lead generation pipeline Systematically create surges in sales based on increasing your lead pipeline Identify where leads are getting stuck and devise strategies to un-stick your leads  more...

Microsoft Excel: VBA Development March 23rd 9:00 am to 4:00 pm DELIVERY: Instructor led, group paced, classroom delivery learning model with structured hands on activities and assignments. MATERIALS: Participants receive reference materials related to course topics. Follow up support by email or phone, on topics covered, is available to participants for 90 days. PREREQUISITE: Microsoft Excel: Advanced FURTHER LEARNING:  more...

Macromedia Flash / Actionscript -- Introduction & Intermediate ... bitmaps, and converting bitmaps to vector shapes. Course activities also cover adding and formatting text, using layers to arrange shapes, and modifying the layers. Finally, students use Onion Skin to create a frame-by-frame animation, play the animation, and work with templates. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure  more...

Adobe Photoshop Introduction (Beginning) Class ...lassroom-delivery learning model with structured hands-on activities. Welcome to Sonic Training!. (http://www.sonictraining.com 877-760-0078) Macromedia (Dreamweaver, Flash, Fireworks), Adobe (Photoshop, InDesign, Illustrator), Database (SQL, Access, Filemaker Pro, Goldmine), Programming (HTML, CSS, XML, Access VBA, Excel VBA), MS Office (Excel, Access, PowerPoint, Word, Outlook, Project)  more...

Filemaker Pro & ACT! & Goldmine Training ...contact records by creating groups. Schedule and manage activities by using the Activities tab. Schedule and manage activities by using the calendar windows and the Task List window. Create, edit, and format a document by using the ACT! word processor. ================== GOLDMINE Course Description What's in GoldMine 5.0: Basic: The ILT Series Goldmine 5: Basic is designed for  more...

Lean Master Programme This is a 20 day certification upgrading programme for selected Lean Experts. The advanced programme will guide participants how to use Lean tools with strategies, management and leadership skills to execute Lean activities that align with the organisation's strategic fit. The Lean Master Programme can be customised to each organisation's industry, level of knowledge and training  more...

Distillation Units Optimisation The cornerstone in generating quality gasoline/ fuel is largely dependent on the performance of distillation units. It is however, a challenging task to optimise the performance of distillation units, in particularly the distillation overhead columns as these units are frequently subjected to corrosion due to contaminants in crude oil, salt deposit, poor PH control and inferior distillation column  more...

Offshore Drilling Completion ...iques that can successfully optimise their oil extraction activities. While oil and gas operators have embarked on their deepwater exploration, there are concerns on environmental impact due to rigs construction, on top of issues on land clearance with the local communities. In view of this, vertical drilling method is no longer optimal, and operators are venturing into high-angle drilling  more...

How skillful leaders develop winning competitive strategy and respond to change? ...yable 2-day workshop is full of challenging exercises and activities. Seminar Outline =============== 1. The new leadership - Some leadership and entrepreneurship are never thought but caught. 2. Knowledge management. 3. Leadership trends. 4. Leading with effectiveness. 5. Management vs. Leadership. 6. Mission possible. Corporate culture and corporate philosophy. 7. Collaborate to innovate.  more...

Target Thinking: Inside & Outside the Box ...nar different? Most creative thinking programs provide activities to help participants "loosen up" - ostensibly to free their minds and allow the creative juices to flow. However, these activities are always conducted in a controlled training environment - without threat of consequence. As a result, many participants quickly discover, once they are back in their normal (real-world) work  more...

Target Study Skills: College Prep for Adults It's not easy to return to a formal school setting after many years, especially if you weren't particularly fond of long classes, homework and exams the last time you went to school. Because of this, and your concern about juggling school and work responsibilities, we created this seminar to show you flexible (and practical) techniques and strategies to help you become a more efficient and  more...

Dreamweaver CS3 Introduction This course teaches you the fundamentals of using Dreamweaver CS3 to create Web pages and Web sites. It introduces you to basic Web and HTML concepts and how to use Dreamweaver s tools to design a Web page. You will learn how to create, save and import text into Web pages and sites; how to format text and paragraphs, create Tables, and add text and images to tables. Course activities also include  more...

Flash CS3 Introduction This course teaches students the fundamentals of using Flash CS3 to design animations for the Web. You will be introduced to creating and editing shapes, applying colors and line styles, combining shapes, importing bitmaps, and converting bitmaps to vector shapes. Course activities also cover adding and formatting text, using layers to arrange shapes, and modifying the layers. Finally, you will  more...

Flash CS3 Advanced In this advanced course, you will learn how to work with Symbols, Shapes, and Instances to create more complex animations. You'll add interactivity to movies by using the ActionScript and the Actions panel, and store and perform calculations by creating Fields. Course activities also cover adding sound to Layers and Buttons, editing sound objects, and importing and managing Video. Finally, you  more...