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Adapting Training Seminars and Classes
From Serebra Learning Corporation
Managing Conflict Stress and Time
 ...em to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance more...Program Lifecycle and Organization
...ned to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course will describe some of the key program management life-cycle considerations, including the key distinctions between program and project life cycles. Also covered in this course are the program management life-cycle phases: preprogram and program setup, establish program more...Change Management: Adapting to Change
Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process enabling them to understand their own-and others'-needs and responses at each phase. more...
From 123-CBT Computer Based Training
Strategic Sales Building the Executive Relationship
 ...al Learning Time: 2 hours Objectives: Unit 1: Adapting to Behavioral Styles (0.5 hours) Identify the four behavioral styles you will encounter in executive sales. Identify how to approach a leader. Identify how to approach a socializer. Identify how to approach a peace keeper. Identify how to approach an analyzer. Unit 2: Their Need, Your Solution (0.5 hours) more...Change Management Adapting to Change
...Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand the factors that more...Change Mangement Series
The Change Management Series includes the following courses: Change Management: Managing Change Change Management: Adapting to Change To review individual course descriptions, please return to the previous page and select the desired title(s). more...Frontline Leadership Preparing to Lead
...nment. Follow the process for adapting your employees to the learning organizational style. Identify the roles of leadership. Select traits of a leader in the LEADERSHIP acronym. Communicate effectively with the employee. Model LEADERSHIP traits. more...Frontline Leadership Positively Influencing Workplace Culture
...Jessica for working with this new part of the company and adapting to the possible changes in the workplace that may result. Unit 2: Influencing the Workplace Culture (0.5 - 1 hour) Identify the styles and affects of frontline leadership on employees. Select guidelines that promote a positive atmosphere. Follow guidelines more...
From Telework Collaborative
Managing Teleworkers An Online Course for Employers
     ...nia , working with an array of
state agencies in adapting and monitoring telework programs unique to
individual cultures of each organization. Between
1992-1995 he managed the planning and development of 12
multi-employer neighborhood telecenters , a
research project conducted at the University of California , Davis . From 1984-1992 he more...Understanding Telework An Online Course for Employees
...of California, working with an array of state agencies in adapting and monitoring telework programs unique to individual cultures of each organization. Between 1992-1995 he managed the planning and development of 12 multi-employer neighborhood telecenters, a research project conducted at the University of California, Davis. From 1984-1992 he directed the planning and execution of the State of more...
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