Online Additional eLearning Training

Learn Authorware In 45 Days This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

Complete course in Professional Medical Transcription using MIME method of instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. See course outline for additional course material fees.  more...

Microsoft Excel 2002 Level 2 This course introduces students to an additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles.  more...

Linux Administration Part 2: Hardware and Programming The fourth course in the Linux Essentials series examines some of the specific hardware and multimedia solutions that an administrator might implement. The learner will learn how to add and manage printers, serial devices and additional disk storage for a Linux system. The course also examines how to set up sound, graphics, and video when configuring Linux clients. Finally, this course covers some  more...

INDIVIDUAL Training for PhotoShop 6.0 In this course, learners will be introduced to Photoshop, work with selections, use layers and masks. Additional topics covered include color, painting, and drawing, type, filters, and retouching, and lastly publishing your work.  more...

Defining Users and Protecting Datasets In this course we will tell you how create, delete and change Logonids. We will also review Dataset Rules and show you some additional controls that you can use to protect datasets.  more...

Protecting Resources and Control Records In this course we will review Resource Rules and show you some additional controls that you can use to protect resources. We will also tell you how to maintain ACF2 Control Records and SAF Resource Types.  more...

Microsoft Exchange Server 5.5 Design and Implementation - Part 1 This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.  more...

Advanced Features of Adobe Photoshop 6 0 The Advanced Features of Adobe Photoshop 6.0 WBT is the second course in the Photoshop 6.0 curriculum. This course enables the users to edit images, apply various color modes, and make different tonal and color adjustments in the images. Additionally, it teaches the users to use different filters to produce artistic and special effects on an image and eliminate image flaws. This course is designed  more...

Visual Basic 6 0 Database Access Part I This course provides an introduction to Visual Basic's capabilities relating to database access and manipulation in an online environment. It explains how databases are organized, how information is retrieved and manipulated in databases, and what technologies are available to ensure cross-platform and uniform access to database information. This course describes the fundamentals of viewing  more...

Cross-selling in a Customer Service Call ...of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a vital source of additional sales revenue for companies. To cross-sell effectively, you need to prepare for the cross-selling call. This course covers identifying various types of customer inquiries and controlling the call for an  more...

Identifying Your Customer s Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...

The Mentoring Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance. Managers,  more...

Communication Skills for Successful Management ...t helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal communication, listening, assertive communication, and writing and learn how to apply these strategies appropriately. Thus prepared, you will enter your  more...

Leadership and the Knowledge Worker What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual  more...

Managing Working Capital Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,  more...

Customer Satisfaction Through Resource Management The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...

Transitioning from ISO 9000 1994 to ISO 9001 2000 ...alization, and Measurement, Analysis, and Improvement. An additional emphasis on customer requirements and documented evidence of continual improvement has also been added to the 2000 edition. This course compares the two ISO editions and highlights the changes. Finally, using the Deming PDCA cycle, this course provides guidance for making the transition to the ISO 2000 certification standard.  more...

Advanced Technology Concepts for Web Designers To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...

Supervisor and Manager Sexual Harassment Awareness ...tant part of reducing liability. Company managers have an additional responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. Each company should have a policy on the issue of sexual harassment, outlining clear guidelines to deal with this issue. Every manager is accountable for knowing the laws, guidelines, policies, and  more...

Harassment in the Workplace ...sability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various forms of harassment and what can be done to create a harassment-free  more...

Using Advanced Dreamweaver MX Tools To describe the functions and features of the advanced Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily  more...

Introduction to UNIX This course presents the basics of using a UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components  more...

Win2000 Professional Enhanced Support for Hardware Devices This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)  more...

Exchange Server 2003 Configuration for Management To outline how to configure Exchange Server 2003 for server, performance, and message management Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT  more...

ISA Server 2004 Management and Clientele To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT  more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT  more...

VPN and Exchange with ISA Server 2004 To show how to configure ISA Server 2004 to enable VPNs and to integrate ISA Server 2004 with Microsoft Exchange Server IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing  more...

Firewall Configuration on ISA Server 2004 To give an overview of firewall configuration in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to  more...

Caching Configuration on an ISA Server 2004 To provide an overview of caching configuration in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to  more...

Monitoring and Reporting in ISA Server 2004 To provide an overview of the monitoring options available in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a  more...

OS 390 C Programming This course provides an introduction to programming in the C Language under OS/390. First the course provides an understanding of the elements of the C language. The course introduces many important concepts concerning C object-oriented programming (OOP). It describes the concept of a class with member variables and methods. The course continues with additional important OOP concepts which relate  more...

OS 390 MQ Series ...tion. The benefits of messaging and queuing are explored. Additional problematic applications scenarios are discussed, and MQSeries is shown to be an effective solution to each. Various types of MQSeries objects are discussed including queues and queue managers, namelists, process definitions, channels and storage classes, message groups, priorities, and persistence. The Message Queue Interface  more...

Basic COBOL This course provides a thorough foundation in COBOL programming. It begins by describing COBOL, the format and source statements, the name and purpose of each division in the program, defining variables in WORKING-STORAGE, creating paragraphs and executable statements in the PROCEDURE DIVISION. PERFORM, GO and IF statements are covered. A first COBOL program is developed from start to finish.The  more...

Intermediate COBOL This course continues from the Basic COBOL course and extends the student's knowledge of COBOL programming in both volume and depth. The course begins by thoroughly describing the seven major sections within the DATA DIVISION and the purpose of each. The student learns many of the more subtle ways to define and store data. All the major clauses available in a data description item are discussed  more...

JES2 Job Controls ... with remote job entry (RJE), network job entry (NJE) and additional facilities. It discusses use of the MVS JCL statements and parameters that control JES2 processes, in particular how to bypass some of the JES2 processing stages, hold a job in the JES2 processing queues, and control the selection of a job for execution. The course also covers the JES2 control statements for establishing job  more...

Troubleshooting a TCP IP Network This WestNet e-Learning module covers a general approach for troubleshooting a Transmission Control Protocol/Internet Protocol (TCP/IP) network. We will also discuss the specific tools used to troubleshoot a network, including Address Resolution Protocol (ARP), Ipconfig, Nbtstat, Netstat, packet Internet groper (Ping), and Tracert.  more...

The Basics of Novell NetWare This WestNet e-Learning module outlines server and client environments, compares NetWare 5.1 services to previous versions of NetWare, looks at NDS and its management tools, and presents an overview of NetWare protocol stacks.  more...

Building and Securing VoIP Networks To identify how to implement numbering plans and scalable dial plans for VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates  more...

DOT 1 Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet the requirements for general  more...

DOT 2 Packaging and Labeling ...uirements for general awareness/familiarization training. Additional function-specific training will be provided by your employer. list packaging requirements and practices to ensure safe transport identify appropriate labeling requirements for the safe transportation of hazardous materials identify the proper marking requirements for hazardous materials to include both bulk and non-bulk  more...

DOT 3 Shipping Papers ...uirements for general awareness/familiarization training. Additional function-specific training will be provided by your employer. list the four components of the basic description of hazardous material describe general information included on a shipping paper identify methods to distinguish HAZMAT from non-HAZMAT on a shipping paper interpret information found on the Precedence Table All  more...

DOT 4 Loading and Storage This one-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous materials affect everyone's  more...

IATA 1 Hazard Class Identification Classification ...ness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define terms associated with air transportation of dangerous goods classify hazards according to International Air Transport Association's nine hazard classes recall and interpret  more...

IATA 2 Marking and Labeling ...ness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize package specification markings and package use markings identify hazard labels and handling labels apply marking and labeling requirements when shipping dangerous goods All  more...

IATA 3 Packaging ...ness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize the general packing requirements and the conditions normal to air transport identify the proper packaging for the material to be shipped recognize UN specification packaging All  more...

IATA 4 Documentation ...ness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the necessary components on the Shipper's Declaration for Dangerous Goods describe the elements required on an Air Waybill for a shipment of Dangerous Goods All personnel involved  more...

IATA 5 Limitations and Shipment Review ...ness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the requirements placed on a shipper by the Department of Transportation when shipping by air identify the requirements placed on the shipper by other national authorities identify  more...

Emergency Response This one-hour course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply  more...

SAP R 3 Application Industry Solutions and Case Study This course provides all the employees of your company, who want to learn more about SAP software, or who are planning to work with it, an overview of the structure and system architecture of the R/3 System. It also takes a more in-depth look at SAP itself. This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual  more...

Analyzing Data in Excel 2007 ...termining the data the formula requires. You can also use additional what-if analysis components, data tables and scenarios, to view how value changes in formulas affect the formula results and to forecast worksheet outcome models respectively. This course covers advanced data analysis features, such as PivotTable and PivotChart reports, Goal Seek, Solver, scenarios, data tables, and OLAP. End  more...

Protecting and Sharing Excel 2007 Workbooks ...ervices and Microsoft Windows SharePoint Services adds an additional level of collaboration and security features. This courses covers range, worksheet, and workbook protection, as well as tracking changes and merging workbooks in Excel 2007. Sharing workbooks, using Excel Services for collaboration, and publishing workbooks to SharePoint are also covered. End users seeking proficiency in the  more...

Microsoft Office 2000 - Beginning Project To explain and demonstrate the major features of Microsoft Project 2000 used by most users Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft Office Specialist certification; anyone wishing to gain a basic understanding of Project 2000; end users seeking competence in Project 2000  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...

McAfee Privacy Service v7 0 2005 This course will enable a computer user to use McAfee? Privacy Service? to prevent online identity theft, stop accidental transmission of private data, filter offensive online content, Web sites, and newsgroups including pop-ups, ads, and Web-bugs, set parental controls, and log sites surfed by children. This course is intended for PC owners with a good understanding of PCs and a need to protect  more...

Microsoft Outlook 98 Advanced ...he Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an  more...

Managing the Network Environment This module describes how to manage a network with a number of different components. Lesson 1 discusses the Cisco proprietary protocol used to identify neighboring devices. Cisco Discovery Protocol (CDP) is topology and protocol independent and is an effective way to document network infrastructures. Lesson 2 highlights Telnet which is used to provide remote console connections to a network  more...

Microsoft Windows XP Installation and Administration Part 1: Installation and Configuration This is the first course in a five part series that discusses how to effectively plan an installation perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard and how to configure additional answer file settings. Finally it covers how to install and  more...

Microsoft Windows 98 for End-Users Intermediate Microsoft Windows 98 is an operating system a computer program that controls the basic operation of your computer and the programs you run on it. Programs also known as applications are task-oriented software you use to accomplish specific tasks such as word processing managing files on your computer and performing calculations. The five units in this Intermediate course build on your knowledge  more...

Microsoft NT 4 Workstation for End-Users Intermediate Microsoft Windows NT is an operating system, a computer program that controls the basic operation of your computer and the programs you run on it. Programs, also known as applications, are task-oriented software you use to accomplish specific tasks, such as word processing, managing files on your computer, and performing calculations. The four units in this Intermediate course build on your  more...

Oracle9i Database Administration: Recover Databases This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery manager components,  more...

Oracle9i Database Administration: Set Up Oracle Net Services This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server.  more...

Microsoft Windows 2000 Implementing Security Part 2: Additional Security This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered.  more...

Microsoft Windows XP Installation and Administration Part 1: Installation and Configuration This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and  more...

Introduction to ASP.NET Part 1: Introduction and Web Controls This is the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events.  more...

Introduction to ASP.NET Part 1: Introduction and Web Controls This is the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET coverage of the ASP.NET platform and features core elements of ASP.NET - Web Forms ASP.NET script code and page events. Additional  more...

Microsoft Windows 2000 Implementing Security Part 2: Additional Security This course teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered.  more...

Oracle Developer: Including Reuseable Oracle Components This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources to work with Oracle8 objects and to integrate charts reports and timers in form modules. In addition the course covers the procedures to reuse components objects and code and to modify the relations between  more...

Oracle8i Network Administration: Net8 Additional Configuration and Troubleshooting This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants  more...

Oracle9i Database Administration: Recover Databases This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving recovery of offline and online databases recovery with missing data files and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery cancel-based recovery recovery manager components  more...

Oracle9i Database Administration: Set Up Oracle Net Services This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server.  more...

Oracle8 Network Administration: Net8 Additional Configuration and Troubleshooting This is the second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers.  more...

Lotus Notes 6 - New Features of IBM Lotus Notes This course assumes some background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface new features of Bookmarks and Messaging as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find  more...

Linux Technology Overview Part 2: Features for Users This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux using the shell system using the X Window system and finding  more...

Lotus Notes R4.5 - Calendaring, Scheduling & Internet Access This Skill Builder course will provide an understanding of the additional capabilities of Lotus Notes 4.5 for navigating the Web; using the calendar assigning tasks and scheduling meetings.  more...