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From 123-CBT Computer Based Training
Communicating w Difficult People Working with Difficult Employees

...prevent the difficult behavior from continuing. Unit 2: Addressing Difficult Employees (0.5 - 1 hour) Identify the four types of difficult personalities. Evaluate a difficult employee's personality. Identify three reasons why some managers avoid addressing difficult employees. Apply the proper
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Communicating w Difficult People Working with Difficult Employees
