Instructor Led Administrative Officer Training

Diploma of Customer Contact This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/ or the work of a team.  more...

Certificate IV in Business Administration Skills and knowledge relevant to business administration are reflected both in units in the common business fields and in the domain of specialist administration. The specialist units reflect the diversity of administrative work and variety of skills and knowledge required by administrative worker. Roles that suit these qualifications could include administrative officer, general office  more...

Diploma of Business Administration Skills and knowledge relevant to business administration are reflected both in units in the common business fields and in the domain of specialist administration. The specialist units reflect the diversity of administrative work and variety of skills and knowledge required by administrative worker. Roles that suit these qualifications could include administrative officer, general office  more...

Effective Email Writing 7 Dec 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...

Effective Email Writing 2 Oct 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...

Advanced Skills for Administrative Professionals 28 29 Aug 2012 ...th my colleagues back at work." - Ms Karin Soon Wen Zin, Administrative Officer, Jerudong Park Medical Centre "I now understand the importance of motivation, setting goals, strategic planning, globalisation and changes, and will use the concepts learnt to motivate myself to do better and apply the skills at work." - Ms Jayanthie Jayatissa, Corporate Support Officer, National Security  more...

Effective Email Writing 27 July 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...

Effective Email Writing 30 May 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...