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From 123-CBT Computer Based Training
Being an Effective Team Member
Being an Effective Team Member
A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish
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Being an Effective Team Member
Being an Effective Team Member
A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish
more...
Green Business Planning Sustainability Strategies
...gths, weaknesses, opportunities, and risks in relation to adopting green business sustainability practices. It also explores how mandated and voluntary green standards and regulations provide organizations with a framework for developing green business sustainability strategies and help them to communicate their commitment to sustainability. It examines how to plan for sustainability, stressing
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...gths, weaknesses, opportunities, and risks in relation to adopting green business sustainability practices. It also explores how mandated and voluntary green standards and regulations provide organizations with a framework for developing green business sustainability strategies and help them to communicate their commitment to sustainability. It examines how to plan for sustainability, stressing
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Introduction to Green Business Sustainability
...panies willing to accept the challenge of going green and adopting green business practices stand to reap environmental, social, and economic rewards. Many companies currently facing the challenge have survived, and even thrived, to tell about it. This course introduces the concept of sustainability, including sustainability goals and types of sustainability. It outlines the factors that are
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...panies willing to accept the challenge of going green and adopting green business practices stand to reap environmental, social, and economic rewards. Many companies currently facing the challenge have survived, and even thrived, to tell about it. This course introduces the concept of sustainability, including sustainability goals and types of sustainability. It outlines the factors that are
more...
The Capital Markets Industry Overview Version 1
...ir operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the capital markets Industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the capital
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...ir operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the capital markets Industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the capital
more...
The Chemicals Industry Overview Version 1
The Chemicals Industry Overview: Version 1
The chemicals industry is comprised of thousands of companies throughout the world that use basic raw materials to produce chemicals that have commercial value to consumers and other industries. These chemicals are used to produce plastics, synthetic fibers, lightweight automobile parts, fertilizers, cosmetics, household materials, computers, and
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The Chemicals Industry Overview: Version 1
The chemicals industry is comprised of thousands of companies throughout the world that use basic raw materials to produce chemicals that have commercial value to consumers and other industries. These chemicals are used to produce plastics, synthetic fibers, lightweight automobile parts, fertilizers, cosmetics, household materials, computers, and
more...
The Banking Industry Overview Version 3
The Banking Industry Overview: Version 3
The banking industry is a vital component to individual, business, national, and global financial well-being. This industry builds and maintains financial relationships with customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to
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The Banking Industry Overview: Version 3
The banking industry is a vital component to individual, business, national, and global financial well-being. This industry builds and maintains financial relationships with customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to
more...
The Retail Industry Overview Version 3
The Retail Industry Overview: Version 3
The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various
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The Retail Industry Overview: Version 3
The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various
more...
The Telecommunications Industry Overview Version 3
The Telecommunications Industry Overview: Version 3
The Telecommunications Industry is to the modern world what the central nervous system is to the human body. Made of a complex set of sectors and subsectors and a variety of stakeholders, this industry builds, maintains, and operates networks to supply an essential service to customers globally. The industry players produce communication
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The Telecommunications Industry Overview: Version 3
The Telecommunications Industry is to the modern world what the central nervous system is to the human body. Made of a complex set of sectors and subsectors and a variety of stakeholders, this industry builds, maintains, and operates networks to supply an essential service to customers globally. The industry players produce communication
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The Insurance Industry Overview Version 3
The Insurance Industry Overview: Version 3
Comprised of a variety of stakeholders, the Insurance industry provides products and services that are designed to protect businesses and individuals from risks. The industry players deliver risk coverage, while attempting to manage their own risks in an environment that is subject to regulatory requirements, competitive forces, margin pressures,
more...
The Insurance Industry Overview: Version 3
Comprised of a variety of stakeholders, the Insurance industry provides products and services that are designed to protect businesses and individuals from risks. The industry players deliver risk coverage, while attempting to manage their own risks in an environment that is subject to regulatory requirements, competitive forces, margin pressures,
more...
The Federal Government Industry Overview Version 3
The Federal Government Industry Overview: Version 3
The federal government industry is the world's largest service provider with primary responsibility to provide essential services to its citizens funded through its collection of taxes. A federal government is usually comprised of a host of governmental departments and various stakeholders, which can include, but are not limited to,
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The Federal Government Industry Overview: Version 3
The federal government industry is the world's largest service provider with primary responsibility to provide essential services to its citizens funded through its collection of taxes. A federal government is usually comprised of a host of governmental departments and various stakeholders, which can include, but are not limited to,
more...
The Information Technology Industry Overview Version 3
The Information Technology Industry Overview: Version 3
The information technology industry plays a unique role in helping companies conduct their businesses in the modern era. Industry participants must be highly competitive to provide the latest technological advances. It provides value to customers by embracing new trends, such as cloud computing, virtualization, and mobile application
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The Information Technology Industry Overview: Version 3
The information technology industry plays a unique role in helping companies conduct their businesses in the modern era. Industry participants must be highly competitive to provide the latest technological advances. It provides value to customers by embracing new trends, such as cloud computing, virtualization, and mobile application
more...
The Oil and Gas Industry Overview Version 3
The Oil and Gas Industry Overview: Version 3
The oil and gas industry is a key player in supplying the world's energy, transportation, petrochemical, and fertilizer needs. Comprised of both national and independent oil and gas companies, the oil and gas industry supplies the products needed to heat homes, provide transportation by running engines in motorized vehicles, increase food
more...
The Oil and Gas Industry Overview: Version 3
The oil and gas industry is a key player in supplying the world's energy, transportation, petrochemical, and fertilizer needs. Comprised of both national and independent oil and gas companies, the oil and gas industry supplies the products needed to heat homes, provide transportation by running engines in motorized vehicles, increase food
more...
The Pharmaceutical Industry Overview Version 3
The Pharmaceutical Industry Overview: Version 3
The pharmaceutical industry provides an extensive range of medications to consumers throughout the world. Comprised of a variety of stakeholders, this industry is dependent on discovering and developing medicines, manufacturing these products commercially and marketing them to health officials or consumers. Industry players adopt unique
more...
The Pharmaceutical Industry Overview: Version 3
The pharmaceutical industry provides an extensive range of medications to consumers throughout the world. Comprised of a variety of stakeholders, this industry is dependent on discovering and developing medicines, manufacturing these products commercially and marketing them to health officials or consumers. Industry players adopt unique
more...
From Online Training Directory
Selling the Way Your Customer Buys
Learn how to read your clients,adapt your presentation and build a solid business relationship.
Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to
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Selling the Way Your Customer Buys
Learn how to read your clients,adapt your presentation and build a solid business relationship.
Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to
more...
From 123-CBT Computer Based Training
HIPAA Securing Protected Health Information
Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to make it easier for healthcare providers, insurance companies, and information clearinghouses to provide adequate care for patients. By using a single set of standards for exchanging electronic data, healthcare organizations can send and receive health information more
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HIPAA Securing Protected Health Information
Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to make it easier for healthcare providers, insurance companies, and information clearinghouses to provide adequate care for patients. By using a single set of standards for exchanging electronic data, healthcare organizations can send and receive health information more
more...
HIPAA Evaluating the Impact of the Privacy Rule
Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the
more...
Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the
more...
Managing Organization Conflict
...ay of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy.
The first is categorized by a "quick and dirty" style of containment and reduction.
The second is characterized by approaches that are concerned with resolving the roots of the conflict by finding structural remedies to prevent the conflict from occurring in the
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...ay of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy.
The first is categorized by a "quick and dirty" style of containment and reduction.
The second is characterized by approaches that are concerned with resolving the roots of the conflict by finding structural remedies to prevent the conflict from occurring in the
more...
Mastering Negotiation
...you will discover ways to develop mastery in negotiation. Adopting the values, attitudes, and beliefs of master negotiators is a significant step in the process. You will also become familiar with methods of positively influencing others and assuming a power stance. Effective habits of master negotiators are presented along with a tool kit of sure-fire negotiating tips. You may be surprised to
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...you will discover ways to develop mastery in negotiation. Adopting the values, attitudes, and beliefs of master negotiators is a significant step in the process. You will also become familiar with methods of positively influencing others and assuming a power stance. Effective habits of master negotiators are presented along with a tool kit of sure-fire negotiating tips. You may be surprised to
more...
Value Chain Management Elements of the Value Chain
...Scott Fletcher, Logistics Manager, to discuss reasons for adopting a value chain model, the differences between the value chain and the supply chain, and the key aspects of value chain management. Scott will also ask you questions about the organizational activities that create value. Unit 2: Value Chain Elements: Ensuring Value (0.5 - 1 hour) Identify elements of the
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...Scott Fletcher, Logistics Manager, to discuss reasons for adopting a value chain model, the differences between the value chain and the supply chain, and the key aspects of value chain management. Scott will also ask you questions about the organizational activities that create value. Unit 2: Value Chain Elements: Ensuring Value (0.5 - 1 hour) Identify elements of the
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Administrative Assistant Skills Excelling as an Admin Assistant
... plan. Identify the guidelines for adopting a positive attitude. Demonstrate an understanding of how to develop a positive attitude. Simulation Overview: In this simulation, you are the new Administrative Assistant in the Accounting Department of Icon's San Francisco Division. Anita Cobb, your supervisor
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... plan. Identify the guidelines for adopting a positive attitude. Demonstrate an understanding of how to develop a positive attitude. Simulation Overview: In this simulation, you are the new Administrative Assistant in the Accounting Department of Icon's San Francisco Division. Anita Cobb, your supervisor
more...
Advanced Business Comm Business Writing for Results
In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.
more...
In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.
more...
From Serebra Learning Corporation
Overview of Business Process Management
...ss process management. This course examines the basics of adopting a Six Sigma approach firmly bound to customer needs and bottom-line results. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six
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...ss process management. This course examines the basics of adopting a Six Sigma approach firmly bound to customer needs and bottom-line results. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six
more...
Essentials of Internal Consulting
You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This
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You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This
more...
Dealing with Conflict in the Workplace Simulation
What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting
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What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting
more...
Managing Conflict in the Workplace Simulation
Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in
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Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in
more...
Getting Results without Authority Simulation
You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design
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You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design
more...
Leadership in Management Simulation
Specializing in the film and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the department. But with the new title comes new
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Specializing in the film and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the department. But with the new title comes new
more...
Managing in a Global Business Environment
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
more...
Strategic IT Planning Simulation
For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT
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For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT
more...
Lean Tools
At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In
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At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In
more...
The Who What Why of ISO 9000 2000
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by
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This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by
more...
HIPAA Evaluating the Impact of the Privacy Rule
Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the
more...
Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the
more...
Health and Safety
...Adopting safe and healthy practices at work makes good business sense. An unsafe, unhealthy work environment is dangerous, unpleasant and unproductive. It is important that employees should be aware that is their duty to: Take reasonable care for the health and safety of themselves and the people who may be affected by what they do and don't do. Comply with health and safety regulations
more...
...Adopting safe and healthy practices at work makes good business sense. An unsafe, unhealthy work environment is dangerous, unpleasant and unproductive. It is important that employees should be aware that is their duty to: Take reasonable care for the health and safety of themselves and the people who may be affected by what they do and don't do. Comply with health and safety regulations
more...
Industrial Safety - Eye and Face Protection
Each year eye injuries account for a large percentage of all workplace injuries. Employees can avoid most of these injuries by wearing proper eye and face protectors and adopting suitable safety measures. This course covers different types of eye and face injuries in various industries and explores the causes and effects of such injuries. The course then details the protective equipment employees
more...
Each year eye injuries account for a large percentage of all workplace injuries. Employees can avoid most of these injuries by wearing proper eye and face protectors and adopting suitable safety measures. This course covers different types of eye and face injuries in various industries and explores the causes and effects of such injuries. The course then details the protective equipment employees
more...
From Global Innovative Campus
Leading and Managing Change
...adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome
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From Business and Training Solutions Ltd.
Graduate Diploma in Sales Coaching
...siness.
Benefits of this programme
The benefits of adopting coaching as a business practice are that people perform better; relationships are enhanced; work is less stressful; the focus is on performance and not on promotion or job grade; and responsibility is placed where it should be a with the person performing the business role. Sales Coaching can and does produce champions at
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...siness.
Benefits of this programme
The benefits of adopting coaching as a business practice are that people perform better; relationships are enhanced; work is less stressful; the focus is on performance and not on promotion or job grade; and responsibility is placed where it should be a with the person performing the business role. Sales Coaching can and does produce champions at
more...
From PDHengineer. com-Decatur Professional Development, LLC
Distress Pavement Identification
...ith significant investment in pavements will benefit from adopting a standard distress language. It also serves as a valuable training tool for highway agencies. The course follows the manual, focusing on three particular types of pavements: (1) asphalt concrete-surface, (2) jointed portland cement concrete, and (3) continuously reinforced portland cement concrete. Various distress conditions
more...
...ith significant investment in pavements will benefit from adopting a standard distress language. It also serves as a valuable training tool for highway agencies. The course follows the manual, focusing on three particular types of pavements: (1) asphalt concrete-surface, (2) jointed portland cement concrete, and (3) continuously reinforced portland cement concrete. Various distress conditions
more...
HVAC Tips for Green Buildings
...ential in commercial buildings is more than 35 percent by adopting proper design and energy-efficient upgrades.
Green HVAC design means improving a facility?s indoor air quality (IAQ) and energy consumption as much as possible. Like many other appliances, the cost of your indoor comfort system includes not only its initial price, but also the ongoing costs of operation and maintenance. This
more...
...ential in commercial buildings is more than 35 percent by adopting proper design and energy-efficient upgrades.
Green HVAC design means improving a facility?s indoor air quality (IAQ) and energy consumption as much as possible. Like many other appliances, the cost of your indoor comfort system includes not only its initial price, but also the ongoing costs of operation and maintenance. This
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
