Online Advantage eLearning - Training Resources

Visual Basic.NET This Visual Basic .NET course teaches you the standards and basics for the Microsoft .NET framework. Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...hat are pre and post-operative. Finally we will cover the advantage and importance of using a clearinghouse and the function they play in claims submission. We will look at the various costs associated with using a clearinghouse and which one works best for your specialty. We will also examine submitting claims directly to an insurance company without using a clearinghouse.Enroll in this course  more...

Turn Your Life Experience Into College Credit ...ce and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new opportunities Have confidence in your abilities & skills Are interested in returning to school Are interested in  more...

Using the Power of the iPod in Education: An Overview ...fering to their students. They will learn the pedagogical advantages that can be offered as well as the theoretical underpinnings of these important benefits. Using the Power of the iPod in Education: An Overview Schools are evolving in educational goals and are using increasingly powerful tools to improve the education that they are providing to their students. At almost every level,  more...

The Art of Professional Telephone Communication ...advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want to know how to ?read? your customer  more...

Starting A Business?: How To Develop An Effective Business Plan ...or doesn`t leverage your organizations global comparative advantage. And, if you think you understand your business after completing this self-paced tutorial you`ll gain new and invaluable insights into it`s success factors and strategic `drivers.`. All companies should have a business plan. A well researched, analyzed and written Business Plan can be used by your company to: 1) secure  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception Everyone sells. Learn how to maximize your influence. Everyone sells something whether products, services or ideas. This program provides anyone in a position of influence, including individual entrepreneurs and small business owners, a wealth of ideas, strategies, models and techniques that help the customer to make a quality buying decision. Here you will have 5 sessions which cover these  more...

Safe Computing For Educators ... helping you learn some simple and effective ways to take advantage of the educational experiences the Internet has to offer without the hassles of unwanted advertising and intruders. Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as  more...

Microsoft Excel For Purchasing Professionals ...advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses  more...

Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Welcome to Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show  more...

Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...ll send you the course syllabus so that you can take full advantage of the online resources. The results of the placement test will indicate the best level for you to start working on the interactive online lessons. These self-paced lessons are divided into three levels initial, intermediate and advanced. Each evel is made up of four modules containing six lessons each. From the progress report  more...

Build Your Own BIZ(tm) - Teamwork ...hat perform well and help your company gain a competitive advantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs to succeed  more...

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...

Palm OS 4 0 Tips And Tricks This course offers tips to help students take full advantage of the many features the Palm Organizer offers them, and they will gain a better understanding of how they can use the Palm to organize their schedules.  more...

Palm Tips And Tricks This course offers tips to help students take full advantage of the many features the Palm organizer offers them.  more...

Pocket PC Tips And Tricks This course teaches students the basic features and functions of the Pocket PC and also provides tips to help students take full advantage of the many features the Pocket PC offers them.  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Course Overview To demonstrate how to build GUI applications using the Swing API Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Java Programming with Java SE 6 0 Java Applets Course Overview To demonstrate how to build applets and place them on web pages Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Photoshop CS3 Animation and Automation Adobe Photoshop CS3 allows users to perform basic digital composition and animation. Photoshop Extended users can take advantage of advanced motion graphics features such as the ability to paint frames or adjust color in video layers, and create timeline-based animations. This course explores Photoshop's motion graphics functionality, and also explains Photoshop CS3's targeted Web features.  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Inbound Call Center Technology Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how  more...

Cross-selling in a Customer Service Call ...advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient solutions.  more...

ITIL V3 - Service Strategy Fundamentals ...ions face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created through service assets, and how these service assets can perform better  more...

ITIL V3 - Service Strategy Processes In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy.  more...

Optimizing E-mail at Work In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in  more...

Punctuating with Skill ...t you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll also be given the most current information on some of those pesky rules that seem to be constantly changing. In today's world of fast-paced electronic communication, it's more important than ever to get your meaning  more...

Maintaining and Supporting Applications on Windows Vista ...advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only  more...

Configuring Outlook 2007 for Exchange Server 2007 Using Exchange Server 2007 with Outlook 2007 as your e-mail client provides an easy and convenient way to collaborate with colleagues, as well as a high level of messaging security. Outlook 2007 is designed to take advantage of all the features that are available with Exchange Server 2007. This course provides an overview of the Outlook interface as well as a discussion of the key features. The  more...

Managing Upward Relationships ... management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for  more...

Knowledge as Strategy Performance Improvement In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum The courses in this curriculum cover the concepts of relational databases and the SQL and PL/SQL programming languages. Students learn how to create and maintain database objects and to store, retrieve, and manipulate data. In addition, students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. This curriculum  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide  more...

C Programming - Part 3 ...references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To: Identify the features of types of polymorphism. Implement operator and functions overloading within guidelines. Identify virtual functions and abstract classes using pure virtual functions. Declare a function template. Overload a function template.  more...

C Programming - Part 2 ...nage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects. Convert data types. Identify the issues related to inheritance. Identify the effect of access specifiers on inheritance. Implement inheritance. Identify friend relationships, containment relationships, and associative  more...

Introduction to E-Commerce This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to  more...

NetWare and Windows NT Integration - Part 2 ... features of a complete trust domain model. Identify the advantage of the NDS name space structure over the NTDS name space structure. Identify the advantages of NDS schema extensibility over NTDS schema extensibility. Identify the advantages of NDS distributed architecture over NTDS distributed architecture. Identify the advantages of NDS network security over NTDS network security.  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To identify ways organizations benefit from e-learning. To identify reasons for having a clear e-learning strategy. To identify the need to link the e-learning strategy to business  more...

Competitive Intelligence Researching Online ...ing the Internet to collect information. Unit 2: Taking Advantage of Online Technology (0.5 - 1 hour) Identify the two types of commercial online services. Identify the three types of online tools for tracking information automatically. Simulation Overview: In this simulation, you will meet Kent  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...L and Parsing Duration: 2 - 3 Hour(s) Identify the advantages of using array processing. Enable array processing in SQL*Plus. Identify the advantages of using server-side code. Identify whether a given code uses an explicit or an implicit cursor. Identify the advantage of using explicit cursors. Identify the advantages of using explicit cursors. Identify the language that will  more...

Programming XML Using XML .... Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2 hours) Identify considerations  more...

Office 2000 - Web Integration ...ers the skills and knowledge necessary to be able to take advantage of the enhanced web integration capabilities of Microsoft Office 2000. At the end of this course students will be able to create, publish, edit, share, and collaborate on web documents using Microsoft Office 2000 applications. L earn To: Create Web Documents in Office 2000. Publish and Edit Documents.  more...

SQL and PL SQL Basic SELECT ...Some prior knowledge of programming languages would be an advantage. This course will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program certification tracks: Oracle7.3 Certified Database Administrator, Oracle8 Certified Database Administrator, and Oracle Certified Application Developer, Release 2. T otal Learning Time  more...

SQL and PL SQL Data Retrieval Techniques ...Some prior knowledge of programming languages would be an advantage. In addition, participants should have taken the first part of this series, Oracle SQL: Basic SELECT Statements (61110). This course will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program certification tracks: Oracle7.3 Certified Database Administrator,  more...

SQL and PL SQL DML and DDL ...Some prior knowledge of programming languages would be an advantage. In addition, participants should have taken the first two courses in this series, Oracle SQL: Basic SELECT Statements (course 61110) and Oracle SQL: Data Retrieval Techniques (61111). This course will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program  more...

Diversity Managing Diversity in the Workplace ... people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and organizational growth to  more...

International Business Essentials Succeeding as a Global Manager ...s a Human Resources department can facilitate competitive advantage. Identify characteristics of a global manager. Identify methods for selecting candidates for international managers. Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the  more...

Programming XML Using XML .... Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2 hours) Identify considerations  more...

Programming XM XML Parsing ...xperience in using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WebSphere Studio Overview (1.5 - 2 hours) Identify features of  more...

Office XP - Planning Collaborative Solutions Curriculum The Microsoft Office XP - Planning Collaborative Solutions Curriculum presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user  more...

Office XP Collaborative Solutions Part 1 ...ficient in Microsoft Office (any version). It would be an advantage to have used Microsoft SharePoint Portal Server, Microsoft Exchange 2000 Server, Microsoft SQL Server 2000, or Microsoft BizTalk. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning  more...

Office XP Collaborative Solutions Part 2 ...ficient in Microsoft Office (any version). It would be an advantage to have used Microsoft SharePoint Portal Server, Microsoft Exchange 2000 Server, Microsoft SQL Server 2000, or Microsoft BizTalk. In addition, learners should have taken the first part of this series 74101. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

Paint Shop Pro 8 Curriculum The objective of this curriculum is to give the learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. This curriculum also covers the use of layers, masks and selections in image editing and introduces various image editing techniques.  more...

Illustrator 10 Part 2 ...ange of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Working with Graphical Objects (2 - 3 hours) Identify features and functions of the Pen tool. Identify considerations for working with a brush.  more...

Paint Shop Pro 8 Part 2 Working With Images ...ange of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Working with Images (2 - 3 hours) Match layer types with their functions. Create a layer on the Layer palette. Identify  more...

Paint Shop Pro 8 Part 1 Getting Started ...ange of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Getting Started with Paint Shop Pro 8 (2 - 3 hours) Match options for creating new images with their descriptions. Identify ways of importing  more...

Macromedia Flash MX Part 1 Flash MX Fundamentals ...-users, end-users. Some knowledge of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Elements of Flash (2 - 3 hours) Identify features and functions of Macromedia Flash MX. Identify features of Macromedia Flash MX interface  more...

Macromedia Flash MX Curriculum Macromedia Flash MX is a tool for developing visual interactive content and applications. Animations, rich user interfaces, online advertising, e-learning courses, and enterprise application front ends can be created. This curriculum also takes the learner through the basics of graphic creation and acquisition for animations, and covers the fundamental steps in the creation and publication of an  more...

Macromedia Flash MX Part 2 Animation Basics ...-users, end-users. Some knowledge of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Graphics and Libraries (1 - 1.5 hours) Identify methods for drawing lines and shapes in Macromedia Flash MX. Identify methods for applying  more...

Illustrator 10 Curriculum This curriculum gives the learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface, image considerations, and how to save and print Illustrator files. The learner is introduced to working with basic shapes, selecting images, and color. This curriculum also covers the use of drawing tools, transform tools, and layers in image  more...

Illustrator 10 Part 1 ...ange of tools. Some understanding of graphics would be an advantage. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Illustrator Fundamentals (2 - 3 hours) Identify features of a path. Identify the commands on the Select menu. Identify  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ... offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions of an organizational culture. Recognize characteristics of a positive organizational culture. Use the cultural network to your advantage.  more...

E-mail Etiquette Using E-mail to Communicate Successfully ... communicating via e-mail. The program covers how to take advantage of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient  more...

Leadership Development Leading the Way ... Use the context of each situation to your advantage. Audience This course is for managers and supervisors in leadership positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English, Japanese, German Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Value Chain Management Managing a Value Chain ...f elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products, services and information, and raw materials to the final point of consumption. It covers methods of winning cost advantage and achieving the value proposition, ways of maximizing collaboration within the value chain, competitive management of  more...

Total Quality Management Implementation and Tools ...r. It has been decided that to maintain their competitive advantage, Icon need to adopt a TQM system. As part of the team set up to implement the system, you have been asked to attend a meeting on whether or not the company is ready for this implementation. Also present at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional Vice-President of Sales, and Nathan  more...

Programming XML XML Parsing ...xperience in using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WebSphere Studio Overview (1.5 - 2 hours) Identify features of  more...

Programming XML Curriculum This curriculum introduces students to WebSphere Studio Application Developer and provides a general over overview of XML parsing. It also provides a general overview of how to generate XML documents from Java objects and introduces Java programming with XSL Transformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML  more...

Programming XML Curriculum This curriculum introduces students to WebSphere Studio Application Developer and provides a general over overview of XML parsing. It also provides a general overview of how to generate XML documents from Java objects and introduces Java programming with XSL Transformations (XSLT). This curriculum consists of two Skill Builder courses: Programming XML: XML Parsing Programming XML: Using XML  more...

Mentoring Series The Mentoring Series includes the following courses: Mentoring: Implementing a Formal Mentoring Program Mentoring: Developing Your Mentoring Skills Mentoring: Using a Mentor to Your Advantage To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Achieving Success Without Authority Focusing on Results ...harvest their influence and use it appropriately to their advantage. Learn To Identify guidelines to create a positive mental attitude. Identify steps to achieve a desired outcome when dealing with people. Identify reasons for aligning goals with values. Differentiate between high  more...

Mentoring Using a Mentor to Your Advantage ...Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing self-empowerment. Learn To  more...

Supply Chain Management Series The Supply Chain Management Series includes the following courses: Supply Chain Management: Principles and Concepts Supply Chain Management: Building a Sustained Competitive Advantage Supply Chain Management: Using Models To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Supply Chain Management Building a Sustained Competitive Advantage ...ithin the organization when moving to Level 3. Identify advantages of a fully functioning collaborative network. Identify guidelines for building a successful collaborative network. Match the process categories of the SCOR model with their descriptions. Identify metrics for best practices in supply chain performance. Identify guidelines for establishing best practices in supply chain  more...