Instructor Led Ae Sales Skills Training

Sales Success Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on  more...

Developing a Successful Sales Team Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By  more...

L'Obel Certified SEO SEM Analyst Training in Bangalore L'Obel Certified SEO SEM Training in Bangalore, India La Obel Certified SEO SEM Training in Bangalore, India - http://www. lobelitp. com ------------------------------------------------------------------------------------------ L'Obela s SEO SEM Training course will help you acquire advanced skills for becoming a skilled SEO SEM Specialist. SEO SEM @ L'Obel :- is designed to make  more...

Professional Investigator Master Course NATIONAL INVESTIGATION TRAINING Demand is high for trained Investigators PI - PROFESSIONAL INVESTIGATOR MASTER COURSE Earn your Diploma and fast track to investigative jobs in upper management, or run your own investigation firm. 427 + hours of intense investigation training. We train you so you are ready to work as an investigator anywhere in the United States, or the world.  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Sales Lead Generation This one-day programme was written by our Chairman, Keith Wymer and will teach you techniques for generating sales leads that really work. You'll learn why door knocking and cold calling are dead, how to get the last few percentage reurns from direct mail and how to use the web for generating high quality leads.  more...

Beyond Customer Satisfaction To Customer Value Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Cross and Up-Selling Techniques Cross-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product. This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling,  more...

Customer Focused Selling Skills Customer-focused Selling is comprehensive and flexible sales development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process. Key  more...

Master Outbound Skills Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive  more...

Selling Smarter Cross Up Selling Techniques Selling Smarter, Cross & Up Selling Techniques Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Ita ™s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and  more...

Prospecting For Leads Prospecting For Leads Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some  more...

Overcoming Objections to Nail the Sale Overcoming Objections to Nail the Sale Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address  more...

Telemarketing Using the Telephone as a Selling Tool Telemarketing: Using the Telephone as a Selling Tool Target Audience: All Staff in call center environment. Program Duration: 2 days Program Overview: Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how  more...

Dynamite Sales Presentations Dynamite Sales Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and  more...

Building Relationships for Success in Sales Building Relationships for Success in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

High Impact Presentations Whether you are persuading colleagues, selling a client or energizing a team, the power of your presentation makes the difference between success and failure. The experience in this seminar is as close as you can get to having a personal, public speaking coach. You present at least seven times over the course of two days. Your presentations are recorded and evaluated. And you get expert  more...

Dale Carnegie Training Sales Advantage The Dale Carnegie Training Sales Advantage Program gives you a sales process that is second to none. However, if that were all the course did, it would only take you halfway to the sale. That's because how you talk to your prospect, how you present yourself and how you relate to the customer are as important as the facts about your product or service. Sales Advantage is the only course that  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

AT&T Certificate for Call Center Team Leaders Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...

Maximizing Selling Skills The objective of this course is to introduce the trainees to Sales techniques and how to maximize them to optimize the sales potentials and close deals.  more...

Successful Sales Performance and Account Management The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and  more...

Introduction to NLP NLP a getting the best out of yourself When it comes to human excellence, Neuro-Linguistic Programming (NLP) sets the foundation for persuasion and influence, quality life skills and practical business applications. Tapping into the language of the mind, NLP enables you to consistently achieve your specific and desired outcomes. An innovative technology, NLP organises information and  more...

Inbound Telephone Selling Skills Turning enquiries into sales Anytime a customer approaches us we have a golden opportunity to strengthen relationships and create additional business. Learn how to capitalise on inbound calls and turn order-taking into order-making. This programme is for you if You are required to take inbound calls from existing or new customers You would like to know how to generate more interest and be  more...

Introduction to Selling Your sales team are the face of your business. Out in the field they are responsible for maintaining relationships and creating new business. Are you 100% sure they are the best that they can be? This programme is for you if You are an external sales person / account manager who is new to selling or has not had any formal sales training You need to refresh / learn the skills to make your own  more...

Outbound Telephone Selling Skills Creating new business over the phone The telephone is one of the most powerful tools we have in business. Learn how telephone sales can maximise opportunities and generate revenue for your business. This programme is for you if You are required to make outbound sales calls to generate sales or appointments You would like more structure and confidence in your calls You would benefit from  more...

Advanced NLP Influence ADVANCED NLP INFLUENCE (3- Day Intensive) An advanced influence seminar for NLP practitioners, which is designed to provide the practical skills, attitudes and tactics for Influence, suitable for use in any area of life. Course Focus: * Attitudes, skills and tactics for unstoppable influence. * Patterns of persuasion modelled from the best in the business. * Advanced hypnotic  more...

DISC Certification Training Extended DISC - TWO Day Certification Training Early Bird Registration from $2800 (+gst where applicable) available now. Standard Registration from $3000 (+gst where applicable) Registration investment includes over $2000 in resources and retail products for on-sale or use in your organisation including o 5 Personal Analysis Reports o 1 Team Analysis Report See the list of  more...

Getting Boomers, Gen Xers, and Gen Yers to Work Together There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...

Peachtree Introduction 800/ 475-1047 Available in Missour, Michigan, Illinois Introduction Training Class Course Outline New Company Setup Setup Review & Advanced Setup Options and Procedures General Ledger Accounts Receivable Default Information Customer Defaults Account Ids & Department Masking Statement & Invoice Defaults Review Account Types Review Sales  more...

Oracle 10g 11g Advanced SQL This course will give experienced Oracle technologists the advanced SQL skills necessary to design and code complex queries against Oracle databases. You will learn to use many advanced SQL coding techniques such as coding analytic functions for data warehouse and decision support queries, using partition outer join to "densify" data, the Oracle10g MODEL clause ("spreadsheet-like capability  more...

Customer Service and Communication Skills for Call Centers Advanced free-style scripting and verbal patterns for telephone professionals Imagine if everyone in your call center communicated with more clarity, tact, and finesse even under pressure. Could your call center be more successful if the representatives were more strategic, tactical communicators? Do your customer service agents struggle to find the right words when the pressure is on?  more...

Step out of the Shadows and Speak Too often people remain silent, unable to find their voice because they fear ridicule, or they are simply shy, or they fear rejection, or they lack the training necessary for confidence. This course is designed to give those silent people the words they need--to speak up and be heard. This course includes: -Tactical Communication and Customer Service Tools -Scripts and Skills for Right AND  more...

WebSphere Commerce V7 Hands-on Training for Administrators IBM WebSphere Commerce V7. 0 Hands-on Training for Administrators is designed to add to the skills developed in the prerequisite course Introduction to WebSphere Commerce Administration. This course provides additional lectures along with the opportunity to practice newly acquired WebSphere Commerce administration skills through participation in lab exercises that reinforce the lectures. In  more...

WebSphere Commerce V7 Hands-on Training for Developers In this 5-day instructor-led course, students build on the skills developed in course SW868, Introduction to IBM WebSphere Commerce V6 Store Development, and learn how to customize the key features of IBM WebSphere Commerce V6 with Feature Packs 2 and 3. 0. 1. In-depth lectures cover the skills and knowledge students need to customize an IBM WebSphere Commerce site. Lecture topics include  more...

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

Communication Skills Training Overview - Communication Skills Delivered in Opposite Lega ™s humourous and playful style, participants will: * Engage with their natural communication skills and resources * Begin to find and nurture those communication skills in themselves * Improve their listening skills * Learn how to build rapport through body language *  more...

Cisco Unified Voice Portal Implementation CVPI Course Description The Cisco Unified Voice Portal Implementation (CVPI) course is a 5 day, instructor-led course that covers the tasks necessary for the Operation, Administration, Management and Provisioning of Unified CVP as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Duration 5 days, Instructor-led classroom training Prerequisites To  more...

CCVP Bootcamp Training The CCVP Bootcamp course is a 15-day, lab-intensive course designed for delivery by HBFITES. This task-oriented course teaches the knowledge and skill needed to achieve the CCVP certification. CCVP Bootcamp combines the following courses: Cisco Voice Over IP (CVOICE), Cisco Voice Gateways and Gatekeepers (GWGK), Cisco IP Telephony (CIPT 1), Cisco IP Telephony Part 2 (CIPT2), Implementing Cisco  more...

CVOICE - Cisco Voice Over IP Training CVOICE Course Description Course Content CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

Consultancy Skills for Training and Development Professionals Designed for you if: You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be  more...

2- Days Coaching Power Tools (CPT) Workshop This clinic-styled highly experiential 2-Day workshop is for NEW AGE leaders who can powerfully inspire people to perform at the highest level, through coaching tools that have been driving peoplea ™s success for centuries! This is a world class program; it adheres to the requirements of the International Coach Federation (ICF), the worlda ™s highest and most established coaching body.  more...

2 Day Mental Strength Coaching for Sales Success What is it? - Not the usual sales training. This is a Sales Coaching Clinic where you work closely with a Sales Coach to toughen your mind, and sharpen your sales skills that will emerge you as winners in this tough world of selling. It cleverly combines group and personal coaching sessions for sustainable sales transformation. Why You Shouldn't Miss This? - You learn to count on  more...

Public Speaking Effective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you. Speaking in public or in front of a group is a widely acknowledged fear many people have, and the  more...

Not Today Thank You! Essential Sales Skills Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately. You rarely persuade people to buy something because people persuade themselves What will I gain from the course? The professional sales  more...

Advanced Selling Skills Course Objectives: The aim of this course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business  more...

Developing Confident Negotiation Skills Course Objectives: The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop  more...

Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...

Managing the Salesforce Course Objectives: Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role. This course is intended for Sales Managers who have gained some experience within their role, but have received  more...

Outbound Telephone Sales Course Objectives: The aim of this course is to enable delegates to have the confidence to make successful cold calls, use appropriate questioning techniques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results  more...

NLP Practitioner Training Learn the secrets of the masters of communication, teaching, and motivation. Discover how to run you brain in order to achieve success in ways and places that you might never have thought possible before. Learn the latest blend of art, language, communication skills and neuroscience -- available anywhere. When you learn Neuro-Linguistic Programming, you'll be learning how to make major changes in  more...

Irresistible Voice Develop your vocal skills to command instant respect, increase response potential, speak smoothly & create natural rapport. For public speakers, coaches, counselors, sales executives... Learn to capture & lead the attention of your audience, and then drive them to a more responsive state. Whether you have previous speaking and voice training or not, this program will instill better voice  more...

Speaking Ingeniously Speaking Ingeniously - Trainers Training for Public Speaking & Presenting People don't make great decisions in bad states. They only make great decisions in great states. As speakers, as persuaders-from-the-stage, we often aim to cause people to make positive decisions. We want to share a message, and hope people adopt it, learn from it, and take action accordingly. Our  more...

Belief Craft Discover how to quickly and effortlessly change people's beliefs in conversation. These Ground-Breaking Techniques Will Make You Absolutely Unstoppable in Sales, Cause You to be More Powerful and Compelling in Negotiation, and Help You to Covertly Influence People to Make Better Decisions. Improve your Results With Effortless Verbal Skills Doug O'Brien is a long-time Trainer of NLP  more...

Supervisory skills .Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Interpersonal skills Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Personality Development Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Effective Leadership Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Soft Skills Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Stress,Time and Fear management . Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Soft skills Training activities Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Faculty Development Program Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Communication Workshop Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Time Management Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Motivation Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Team Building Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

People skills Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Financel Professionals Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Soft skills for Techies Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Corporate Etiquette Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Team Leaders Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Effective Meeting Skills Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Soft skills A unique workshop on soft skills for professionals by Asktenali. com Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of  more...

Behavioural skills for Factory Workers Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Customer Care Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Behavioural Skills Training Asktenali. com - HRD Trainers presents a unique workshop on behavioural skills. Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development  more...

Corporate Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.  more...

Managing Change at Workplace Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Conflict Resolution and Problem Solving Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Creativity and Innovation in Business Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Managing Difficult People Creativity and Innovation in Business. Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com  more...

Positive Attitude Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Ethics in Business Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Business Communication Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Office Management Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Work and Life Balance Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Emotional Intelligence and Stability Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Training on Soft skills for HR Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training on Soft skills for Operations Executives and Managers Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training on Soft skills for IT Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training program on Customer Service Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training on Customer Satisfaction Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training on Improving Sales skills Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...

Soft skills Training for IT Networking Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills Training for professionals of the Automotive Industry Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills training for the Construction Industry Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills Training for ICT Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills training for Project Managers Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training On Soft skills for Base Line staff Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills Training for Front Line Assistants Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Soft skills training for the professionals of the Service Sector Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training On Soft skills for Supervisors Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training program on Soft skills for Admin Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Training program on Soft skills for Team Leaders Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training  more...

Advanced Selling Skills Objectives: This workshop focuses on the changes and challenges taking place in today s dynamic markets and how to face those changes and challenges in an objective and scientific approach. This program can be also delivered in Arabic. Outline: 1- History of sales 2- What is selling? 3- Personal Selling 4- Time management for salespeople 5- Why People Buy? 6- The psychology of  more...

Effective Sales Presentations Participants learn a five-step process for structuring sales presentations to a group. Please contact us for more information.  more...

Selling Skills Identify strengths and weaknesses in face-to-face selling skills Understand and utilize a model for collaborative selling Change the perception of sales from persuasion or manipulation to partnering with customers  more...

Specialist Practitioner in Neuro Hypnotic Repatterning NHR takes you beyond communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting,  more...

Professional Presentations Professional Presentations Know Your Audience, Prepare Effectively, Deliver with IMPACT It's not just the senior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more). The purpose of this course is to  more...

Successful Presentations This 2 day course is ideal for anyone delivering presentations both internally or externally. Written and delivered by a trainer with a licentiate diploma in effective speaking from Trinity College London and having won the national finals of the ASC for evaluation of public speaking this course really is one on its own. The delegates will experience a wide range of exercises including;  more...

Building Better Relationships for Sales Negotiation Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...

mindXCEL PresentationsPublic Speaking Content: This is an intensive and highly interactive 2-day training workshop to help ensure delegates get the most from all presentation opportunities. It is a training ideal for people who need to present or speak in public and who now want to achieve more through their presentations. Throughout the workshop delegates will gain a wide range of practical experience through numerous  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

mindXCEL Set Direction Take Action Goals/ directions/ outcomes are the beginning of change, they are the ones that get you out of the dumps and they are the ones that will XCEL you to wherever you want to go. Goals/ directions/ outcomes are vital in life to achieve the things we want to achieve. Knowing what you want and need is the key to any success in any area! After all, the brain needs direction, so we want to make sure  more...

mindXCEL Sales How do you get a customer to decide to "buy" from you or even just listen to you? You need an edge - a reason that makes you more attractive to the customer than your competition. Some people sell themselves more effectively than others. They seem to know naturally how to influence and persuade. Yet, even those who have a natural talent for selling and persuasion are using, although perhaps  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Abu Dhabi DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a ™s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna ™t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Egypt DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a ™s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna ™t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists  more...

Implementation workshop- for Business development Attendees An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

PV Solar Sales Training Residential solar sales training, materials, estimate calculations and presentation tools. If you're going to sell solar, we give you all the technical training and sales tools you need. This residential solar sales training course is well-documented for your reference. It gives you what you need to know quickly and easily. After this solar sales course you will have the skills and tools to  more...

NLP Master Practitioner Training licensed by Richard Bandler NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had noticed  more...

Sales For Real Estate Professionals Learn the skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not  more...

BE CONNECTED To Effective Networking A GUIDED NETWORKING EXPERIENCE You know you need to network. You have to build relationships to find your next opportunity, or to build your business, or to land new prospects and clients. But youa ™re just not doing it, or at least youa ™re not doing it as much or as well as you need to be. Maybe you dona ™t know how, or maybe the thought of doing it makes you uncomfortable.  more...

Inside Selling Skills Module 27 In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how  more...

Communications and Soft Skills September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use. For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc. For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool.  more...

Maximize Revenues - Minimize Headaches - Sales Training Seminar Maximize Revenues - Minimize Headaches Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her. Attention business owners, managers, supervisors, sales professionals: Consider the following: Would you like to sell more stuff, more easily, more often? Is competition today more fierce & cutthroat than in the past?  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto Prospecting Workshop in Toronto. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we  more...

Word and Excel 2002 (XP) Essentials March 31, 2007 Time: 10:00 am - 03:00 pm Days Held: Sat Hours: 20 Weeks: 4 In this course, participants learn the basics of entering text, the File, Save As command, opening and editing in a document, scrolling in a document, searching in a document, AutoCorrect, selecting text, moving and copying text, basic character and paragraph formatting. Particular attention is paid to three  more...

Understanding Internet and Search Engine Marketing Description: Provides in-depth basic and intermediate how to knowledge and sales skills and techniques for using online advertising to its full potential. Geared specifically to have significant impact on your bottom line. After this class you will know exactly what is right and wrong about your online message and marketing efforts. You will also know exactly were to spend your money for maximum  more...

Telemarketing - Using A Telephone as a Sales Tool The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.  more...

Word and Excel 2003 XP Essentials In Microsoft Word learn the basics of entering text, the File, Save As command, opening and editing a document, scrolling in a document, searching in a document, AutoCorrect, selecting text, moving and copying text, basic character and paragraph formatting. Particular attention is paid to three essential skills - using tabs, tables and mail merging. In Microsoft Excel, start with the basics,  more...

Powerful Sales Presentations Theory This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also  more...

Negotiation Skills The focus of this workshop is creating win, win, win sales scenarios in which your client, your company and you all walk away from the negotiation table feeling satisfied with the final outcome. Learn how to make negotiation easy, enjoyable and fun by attending this presentation! Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off  more...

Building Relationships With Success This workshop focuses on selling using a strategic relationship-building approach. No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no  more...

Quickbooks 2008 Training - Introductory Level 1 Day Our introductory Quickbooks training course will teach you the fundamental skills needed to get the most out of your bookkeeping system. Course agenda * Tour QuickBooks 2008 using the Home Page and one-click navigation centres * Get organized (accrual accounting, terms, checklists) * Set up Customers and Vendors * Manage Customers (invoicing, credits, payments,  more...

Elite Customer Service Module 26 # In this full day session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through  more...

Telemarketing Using A Telephone as a Sales Tool We never stop learning how to improve our selling skills. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically  more...

Telephone Skills and Appointment Scheduling # Learn how to make fewer phone calls and generate greater results. # In this workshop we will teach you principles and patterns used by top sales professionals to achieve greater telephone results with less effort. # We will explain helpful etiquettes and show you how to make calls with a specific purpose in mind in order maximize results. # Discover how scripts are used to lay a foundation  more...

Interviewing Communication Skills - High Impact Client Interviews Theory - Elite This workshop focuses on proven sales strategies that should be utilized in a customer interaction prior to the recommendation or presentation phase of the selling process.  more...

Sales EDGE- Nexient The two-day Sales E. D.G. E. program has been designed to provide sales professionals with the foundational skills they must possess to meet and beat their sales targets. No matter what product or service your organization provides to your customers, you are facing increased competition. On price. On quality. On availability. On relationships with customers. New sales professionals need the  more...

Intensive Ten Day Sales Training Boot Camp In this intensive ten day program participants will learn about the foundational skills, qualities, behaviours and traits that will increase their ability to generate sales revenue and service their clients in a professional and profitable manner.  more...

Speak Like A Leader - Public Speaking Presentation Skills This program teaches participants how to Speak Like a Leader & less like a technical expert, a trainer, or a sales representative. Designed for leaders (CEOs, presidents, senior executives, business owners, self-employed entrepreneurs) & for managers...  more...

Lean Six Sigma Lean Six Sigma Black Belt For registration info, please visit: http://www. technologyed. com/ courses/ c102/ index. php Course Description Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma  more...