Online Affect eLearning

Confronting Difficult Employee Behavior Confronting Difficult Employee Behavior As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and  more...

Troubleshooting and Closing the Project ...ooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the  more...

Decontamination HAZWOPER Decontamination (HAZWOPER) This training provides information concerning decontamination, which is the process of removing contaminants that have collected on workers and equipment. Decontamination protects you from hazardous substances that may contaminate and eventually penetrate protective clothing, respiratory equipment, tools, vehicles, and other equipment used on-site. It also prevents  more...

Cold Stress Cold Stress This course will discuss the effects of cold on your body, outline the risk factors for cold-related ailments, and describe the associated treatments for each. This training will also describe several preventive measure techniques and safe work practices that you can use to protect yourself from cold-related stresses. The content in this course is designed to comply with the  more...

Using Emotional Intelligence on the Job ...urse, you'll learn the value of emotions and how they can affect your workplace for better or for worse. You'll gain an understanding of how emotional forces can influence performance and decision making, learn how you can leverage emotions in a way that maximizes performance, and discover how you can shape your own and others' emotions in positive and mutually satisfying ways. The course will  more...

Culture and its Effect on Communication Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...

Business Grammar Common Usage Errors Business Grammar: Common Usage Errors When do you use who's or whose? And when should you choose less rather than fewer? Understanding the subtle variations in meanings of such words ones that are often misused or confused is important if you want to write clearly and professionally. This course describes how to use commonly confused words correctly, including word pairs that sound alike and  more...

Managing Project Human Resources ...address and resolve personnel issues that could adversely affect the project. This course covers the Develop Project Team and Manage Project Team processes, the third and fourth processes within the Project Human Resources Management knowledge area. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition  more...

Project Management Overview ...ges of its life cycle? Do the natural phases of a project affect the way it is managed? And what types of project management processes should be applied to the specific phases? These are all fundamental questions project managers ask. This course answers these questions and more. It is designed to give project managers and project team members a solid understanding about the nature of projects,  more...

Risk Response Monitor and Control ...is filled with uncertainties, and these uncertainties can affect our decisions and outcomes. Whenever decisions are made without prior knowledge or experience there is always a chance of risk. When dealing with projects, it is the project manager's job to assess and control risks, avert or minimize its adverse effects, and to capitalize on potential opportunities over the life of a project. In  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...he key point is that there is a multitude of factors that affect how your project should be managed. As a result, there is no such thing as 'one size fits all' project management. The good news is that PRINCE2 can be tailored to suit any project environment you might work in. PRINCE2 is a flexible framework that can be tailored to any type or size of project. PRINCE2 is recognized as an  more...

IATA 1 Hazard Class Identification Classification ...n, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define  more...

DOT 4 Loading and Storage ...n, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. Learner objectives are to: interpret the segregation table, recognize general guidelines for preparing shipping papers, list general  more...

DOT 3 Shipping Papers ...n, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Additional function-specific training will be provided by your employer. Learner objectives are to: list the four components of the basic description of hazardous material, describe general information  more...

Asbestos ... where asbestos is commonly found, how it can potentially affect you, and what you need to do to protect yourself and others from exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to list the two agencies that have been principally responsible for generating regulations for asbestos  more...

Service Strategy Processes Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in  more...

Service Design Processes Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for  more...

Green Business Planning Sustainability Strategies Green Business: Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human,  more...

DOT Drug and Alcohol Awareness ...ctive work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in the workplace. The Department of Transportation (DOT) interprets these laws and provides employers who are responsible for transportation  more...

Heat and Cold Exposure Management HAZWOPER ...or heat-related illness, identify individual factors that affect the body's ability to withstand hot temperatures, specify steps to avoid or reduce heat-related illness, specify conditions and injuries that can result from exposure to cold temperatures, specify first aid measures for frostbite and hypothermia, identify individual factors that affect the body's ability to withstand cold  more...

Maintaining Your Life Balance Maintaining Your Life Balance You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life  more...

Analyzing Your Use of Time Analyzing Your Use of Time Do you have too much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to  more...

Avoiding Time Stealers ...s. Moreover, you may find that some of your own behaviors affect how well you manage time. For example, you may be a procrastinator, or you may find it difficult to say no to requests to take on more work. Such behaviors can reduce your efficiency, as well as create unnecessary stress for you. This course focuses on strategies for dealing with common time stealers procrastinating and taking on  more...

Communication Skills and Project Management ...s need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also effectively plan, estimate, and monitor the progress of the project and know what tools to apply. This course explores how communication takes place, and presents techniques and strategies for enhancing  more...

Six Sigma Leadership and Change Management ...he most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise leadership, knowledge about leadership roles and perspectives helps Black Belts perform their own roles  more...

The Acct Equation and Financial Statements ...ery economic activity, or transaction, in an organization affects two or more of these elements. It is therefore important to understand how these elements, and the underlying transactions, appear in financial statements that provide a summary of a business's performance over a period of time. This course aims at familiarizing learners with the basic accounting equation and financial  more...

Moving Business Services Into the Cloud ... This course further explores how cloud service offerings affect service-oriented architecture and traditional IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course presents cloud-enabled business models, an  more...

Financial Statements for Non-fiinancial Professionals ...nals better understand how their own functional areas can affect the company's bottom line. These financial reports are also used by professionals in all areas for evaluating proposals, suppliers, competitors, markets, and the general condition of the industry they operate in. This course aims to familiarize you with these three financial statements and how they reflect an organization's  more...

Principles of Acct Finance for Non-financial Professionals Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

Marketing Essentials Product and Price Marketing Essentials: Product and Price How do you know what kind of products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the  more...

Accounting for Companies Stock Transactions Dividends Accounting for Companies' Stock Transactions & Dividends A publicly or privately held company, also known as a corporation, is an entity separate and distinct from its stockholders. When an investor puts money in a company in return for part ownership, the company issues stocks to the investor. Stock is the evidence of the ownership interest of the stockholder. Sometimes a company also  more...

The Cash Flow Statement The Cash Flow Statement As the popular saying goes revenue is vanity, margin is sanity, and cash is king. While it is very important for an organization to keep earning revenue and maintaining a good profit margin, a positive cash flow is equally important for its survival. Cash flowing in to the organization must meet or exceed the cash flowing out to enable the organization to pay its  more...

The Balance Sheet The Balance Sheet The Balance Sheet is arguably the most important of all financial statements. It is a financial snapshot of a company's health at a specific point in time as measured in terms of assets, liabilities, and owners' or shareholders' equity. It allows you to see what a company owns as well as what it owes to other parties. People who might be interested in the Balance Sheet  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ...res implemented at each point in the network and how they affect network connectivity. Another important aspect of troubleshooting in a secured network is that the actions that an engineer is allowed to perform might be limited by the security policy. As part of the change control procedures, each change needs to be evaluated for compliance with the security policy. Even temporary changes made  more...

Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues ...ransparent to end hosts. Performance issues can adversely affect a business as employees may not be able to service their customers correctly. But does the network cause the problem or does the client, a server, or the application cause the problem? It is important to establish realistic network performance expectations and to be able to determine if switches are not performing as expected. It  more...

First Steps for Turning Around a Performance Problem ... performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the discussion focused on the real issues and required expectations. When you know how to implement corrective measures both at the situational level and the employee level, you can turn performance  more...

The Income Statement The Income Statement Financial statements show the financial performance of an organization. They are comprised of the Income Statement, the Cash Flow Statement, and the Balance Sheet, and are used both internally and externally by a variety of users. The Income Statement can also be referred to as profit and loss statement or statement of operations, and is one of the most important  more...

Management Maintenance of Windows 7 Client Systems ...e system issues and to help identify what has happened to affect performance or function. Included is a discussion of the Event Forwarding capability first introduced in Windows Vista, as well as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory resources are suspected to be causing problems, you may also want to leverage the Memory Diagnostic Tool or Windows  more...

Fundamentals of Organizational Behavior for the Individual Fundamentals of Organizational Behavior for the Individual Globalization, diversity, outsourcing, virtual teams, downsizing, and changing forms of work are just some of the challenges facing companies today. Managers must be prepared to deal with the organizational issues that such challenges give rise to. Whether you're in Human Resources, a manager of a large department, or the leader of  more...

Organizational Structure Employee Behavior ...y and the nature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that enables a company to achieve its mission, goals, and objectives. In this course, you'll learn how to instill positive employee behavior  more...

Government Contracting Essentials ... various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this course. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz. Please note, however, that the course  more...

CompTIA Network 2009 Network Security CompTIA Network 2009: Network Security CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 The need for network security has grown immensely in recent years and as a consequence, security technologies have grown as well. Security technologies can take the form of protocols, applications, and hardware devices, and many, if not all, of these things can be found in today s enterprise  more...

IFRS Transitioning to IFRS ...companies will have to assess how the new procedures will affect key employees' daily duties and provide the appropriate training for them. They'll have to ensure that their accounting and data management systems can provide the information necessary to be IFRS compliant. And they must determine the costs involved in switching to the new standards. IFRS 1 was created to set out procedures for  more...

The Fundamentals of Globalization The Global Context The Fundamentals of Globalization: The Global Context Globalization has been defined in many ways, but a common theme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the  more...

Analyzing Data in Excel 2007 Analyzing Data in Excel 2007 Microsoft Excel 2007 provides powerful data analysis tools that enable you to explore large amounts of data and to make educated business decisions based on that data. With PivotTable reports you can interactively summarize data, making it easier to analyze and present the results. PivotChart reports provide a graphical view of PivotTable report data. Using Goal  more...

BIS Export Controls and Antiboycott Provisions ...itary or other harmful uses. The EAR are far reaching and affect any business transactions that involve the export from the US, or re-export from another country, of items which are subject to the EAR. Another provision in the EAR includes compliance with antiboycott laws, which were enacted to prevent US firms from participating in foreign boycotts that are not sanctioned by US policy. This  more...

Oracle Database 11g R2 Application Performance Enhancements ... redefinition, which allows tables to be modified without affecting the availability of the table to users and does not affect any of its dependencies. This allows for easier application changes and improved query and DML performance. Application performance in Oracle Database 11g Release 2 is also improved by the use of adaptive cursor sharing, which allows for intelligent cursor sharing and  more...

IT Project Management Essentials Managing Risks in an IT Project ...ect doesn't go over budget, miss deadlines, or negatively affect an organization's reputation. IT project managers can plan effectively for handling the possibility of negative outcomes by following a risk management process. Such a process can help them monitor and control risks throughout a project's life cycle. This course describes the steps in a risk management process for IT projects -  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a clearinghouse and the function they play in claims  more...

Living Online - IC3 Training Solution ...fication exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data, hardware, and software safe. Specific skills will also be covered. These include browsing the Web, searching the Web for specific information, bookmarking favorite  more...

IC3 Training Solution Bundle Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and  more...

The Art of Professional Telephone Communication Turn your telephone calls into a selling advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want  more...

Introduction to ISO 9001:2000 ...means, how it fits into your organization and how it will affect your job. The Standard is clearly and simply explained. The course is packed with practical ideas that you will be able to put right to work in your organization. Interactive exercises familiarize you with the standard. You may work at your own pace to understand how ISO 9001:2000 will affect your company. This course takes  more...

Career Assessment Profile ...st. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra  more...

Presentation Skills for Librarians ...on of information, as well as presentation of themselves, affect the audience ™s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience?s receptiveness. Although venues for  more...

RCRA Hazardous Waste Management for Generators ... and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare  more...

Hearing Conservation/Noise Control ...ocess, they make a little noise. Over time that noise can affect the hearing of those mere mortals that work nearby. Our new safety course, Hearing Conservation / Noise Control, leads you through the causes of hearing loss as you gain the personal and noise reduction skills to deal with those persistent load noises. You`ll Marvel?, that even without super powers, the workers in your  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led ...tial, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take  more...

Fair & Unfair Competition Rules ...affect virtually all of a company's business decisions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees. Unfair Competition The rules regarding what is fair and unfair competition affect  more...

Project Management Concepts and Strategies ...ases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be accessed up to 1 year. Welcome to Project Management Series This series provides a detailed examination of project management concepts and strategies. It  more...

Safe Computing For Educators .... Enroll in this course to: Identify various threats that affect the computing environment such as viruses, spyware, and phishing. Evaluate security software products, tools, and processes so you can stop viruses in their tracks. Setup and configure software scans and updates for selected software to be sure your system is always providing the best protection. Explain ways to protect your  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...tial, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take  more...

Word 2007 Level 2 ...ts. Students will also learn about sections and how they affect layout decisions such as margins, breaks, and columns. They will also look at how to insert and modify clip art, graphics, shapes, tables, charts, and SmartArt diagrams, as well as how to save documents as Web pages. Finally, a number of revision tools will be introduced, teaching how to insert and modify comments, track changes,  more...

Learn Grammar the Easy Way (Part 2) ...rect? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I went to the fair. Misusing homonyms, pronouns, and words like effect and affect cause many sentence errors. Many  more...

Pricing and Profitability for Product Managers A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,  more...

The Fundamentals of Supply Chain Management ...on or an evolution, how you manage your supply chain will affect your level of success. This course will teach you the basics of supply chain management (SCM). You will learn about the evolution of SCM, collaboration within the supply chain, and the effects the system has on an organization. You will be able to define organizational strategies, understand how to synchronize the supply chain,  more...

Supply Chain Transportation and Facility Design Fundamental to virtually all supply chains are questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a  more...

Export Controls ...itary or other harmful uses. The EAR are far reaching and affect any business transactions that involve the export from the US or re-export from another country, of items which are subject to the EAR. This course is designed to increase awareness of the authority of the EAR and the responsibilities of organizations and individuals to comply with them. This course was developed with subject  more...

Inbound Call Center Management Leadership ...affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware that enhancing your leadership skills can move  more...

Essentials of Business Law The Legal Environment ... Demonstrate an understanding of how torts affect business. Determine company liability. Demonstrate an understanding of liability issues. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options  more...

Managing Business Risk Developing a Risk Management Plan ... Identify company-specific factors that can affect the risk management environment. Identify methods that can be used to assess potential risks. Simulation Overview: In the simulation at the end of this unit, you will meet with your friend Dean Kramer, Chief Analyst and Training Director for Superior Safety  more...

NetWare 5 Advanced Administration - Part 2 ... a directory cache parameter. Identify key issues which affect system performance with regard to hardware utilization. Identify packets and buffers and how they are used to transmit data. Perform the steps to set and view packet parameters. Match key parameters listed in the Network Board Statistics screen with their functions. Perform the steps to activate and modify packet burst  more...

Building Cisco Remote Access Networks Part 4 ...ifferent traffic streams. Identify the issues that can affect QoS. Identify features of Cisco security. Identify features of Cisco Secure Access Control Server (ACS). Identify features of authentication, authorization, and accounting (AAA). Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...rmance. L earn To: Identify the factors that affect network traffic. Identify the factors that affect parsing. Identify the guidelines for the reuse of parsed code. Identify the factors in SQL code design that affect response time. Identify the methods to improve network performance. Identify the differences in optimization approaches. Influence the  more...

SQL Server 7 0 System Administration - Part 4 ...es for monitoring SQL Server. Identify the factors that affect SQL Server performance. Match the factors that can cause bottlenecks to the effects they have on the server. Match aspects of SQL Server performance with tools for monitoring. View the event log. Monitor SQL Server. View current server activity. Create a trace to monitor and respond to server events. Collect  more...

NDS Design and Implementation Part 1 ...s to using location-based design. Identify criteria that affect lower layer tree design. Unit 3: NDS Partitions and Replicas Duration: 2 Hour(s) Identify the characteristics of a partition. Identify the types of replicas. Indicate factors that affect partitions and replicas. Identify guidelines to determining partition boundaries. Identify benefits of a replica placement  more...

NetWare Service and Support Upgrade - Part 4 ...roubleshooting steps to determine the workstation that is affected by NDPS printing problems. Identify the sequence of troubleshooting steps to determine the platform when NDPS printing problems affect only one workstation. Identify the sequence of the troubleshooting steps to isolate the NDPS printing problems that affect a Windows workstation. Identify the sequence of steps to  more...

Oracle8i Database Admin Manage Data Storage ... Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using Oracle SQL*Plus Worksheet. Identify the characteristics of the high water mark. Validate a table structure by  more...

Diversity Managing Diversity in the Workplace ... leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA  more...

International Business Essentials Conducting Business in Europe ...ogram also covers how different cultural orientations may affect negotiations, appropriate and inappropriate gestures, and the kinds of information valued in meetings and presentations. Learn To: Identify historical, political, and religious characteristics of Germany. Follow guidelines for ensuring an effective meeting or presentation in Germany. Identify ways that France's  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...odification. Identify the design considerations that are affected by Group Policy. Unit 2: Naming Strategy Duration: 2 - 3 Hour(s) Identify the business needs that influence the selection of Active Directory names. Identify the key considerations involved in designing a DNS naming strategy. Identify the key considerations involved in determining the scope of Active Directory.  more...

Exchange 2000 Server--Part 1 Installing ... Identify the capabilities in Exchange 2000 Server that affect deployment roles. Identify Exchange 2000 Server administration roles. Identify the features of Exchange 2000 Server clients. C ontent Emphasis Skills-Based A udience They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics, Multiple  more...

Exchange 2000 Server--Part 2 Configuring ... Microsoft Outlook Web Access. Identify the issues that affect the secure use of Outlook Web Access security. Identify the methods to gain access to a mailbox from a single-server environment. C ontent Emphasis Skills-Based A udience The target audiences for this course are System Administrators and Network Designers. Prerequisite for this course is to teach students how to  more...

Self Development Developing Rapport Through Communication ... Identify aspects of your attitude that affect how you communicate with others. Use your attitude to build rapport. Encourage others to communicate with you. Build rapport by listening. Build rapport by giving compliments. Recognize the guidelines you should  more...

Self Development Improving Your Memory ...tion. In addition, the program examines how lifestyle can affect the performance of the student's memory. Learn To Recognize properties that affect how well you remember information. Identify affects stress can have on your memory. Recognize how to associate and personalize information to enhance your  more...

Oracle9i Performance Tuning Architecture Strategy ...b role. o Identify common tuning problems that directly affect database performance. o Identify appropriate tuning goals. o Identify key information recorded by the alert log. o Identify the parameters that control the location and format of the alert log file. o Identify the different methods available for generating user process trace files. o Identify the functions of the DBA  more...

SAP R 3 v4 6 Financial Accountant ...ew of the key components of R/3 Financial Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the initial steps following the creation of the master data, and will be shown how to carry out G/L account postings, and how to analyze accounts at the item and balance level. Learn  more...

Cross Cultural Business Comm Understanding Cultural Differences ...re shock. Identify examples of how gender differences affect communication. Choose the correct definition of convergence. Identify the appropriate amount of personal space in cultures that value space. Categorize a given topic as being acceptable or unacceptable to discuss in an e-mail. Audience Managers, supervisors, employees, or anyone who communicates internationally  more...

Business Accounting Accounting for Liabilities ...gations • Identify factors that affect a bond's price • Differentiate between premium and discount bonds • Simulation Overview: • In this simulation, you will meet with Maggie Roberts, one of Icon's Corporate Controllers in the Financial Services Division. As a Corporate Controller, Maggie is  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...ANs). To identify issues that affect selection of a Wireless Wide Area Network (WWAN) solution. To identify the elements required to build a successful Wireless Wide Area Network (WWAN) solution. To identify considerations for maintaining a secure wireless network. To identify types of  more...

Financial Statements Analyzing Cash Flows ...ancial ratios. The program details how accounting methods affect financial statements, who looks at your financial statements and for what reasons, and how financing instruments affect financial statements. It also covers the methods used for and activities reported in the statement of cash flows and types and characteristics of stock. In addition, it outlines the purposes and types of  more...

Interpersonal Communication Effective Communication ... Recognize what types of physical interference affect communication. Identify verbal and nonverbal interference. Choose the appropriate language. Understand how emotions affect communication. Distinguish between positive and negative organizational climates. Simulation  more...

Interpersonal Communication Telephone Skills ... Recognize how your telephone skills affect your company's image. Provide efficient customer service through good telephone skills. Incorporate positive personal attributes into telephone interactions. Employ strategies to control a conversation. Simulation Overview:  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...ed manager, there are some aspects of his personality the affect his interactions with his subordinates. To successfully negotiate your raise, you must identify and deal with the aspects of his personality that make communicating with him difficult. Unit 2: Communicating with Colleagues and Subordinates (0.5 - 1 hour) Choose the guidelines for communicating with  more...

Organizational Communication Managing Communication ...derstand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To  more...

Excellence in Service Working With Upset Customers ...tomers. In addition, you will learn how your own emotions affect your interactions with customers and how to reduce your stress. Learn To: Identify how to manage customer service stress by learning how to control your emotions and reduce your stress level. Identify how to use positive non-verbal and verbal communication when offering customer service and how to avoid common negative  more...

Excellence in Service Building a Customer Service Team ...u will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization a a s needs. Learn To: Identify how to find quality employees and interview them while following employment laws. Identify how to train  more...

Call Center Mgt Managing an Inbound Call Center ...und call centers, managerial roles, and technologies that affect call centers. The program also gives the student guidelines for establishing a call center, as well as things to remember when establishing the call center. Learning the material in this program, the student will be able to establish a call center, identify the call center managers' typical responsibilities, and determine the  more...

Workplace Aggression Recognizing Aggressive Behavior ... List the ways that workplace aggression can affect an organization. Recognize aggressive behavior that could turn violent. Simulation Overview: In this simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss workplace aggression. Maxwell will provide you with information  more...

Recruiting Retention Keeping Your Good Employees ...ers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention. Sequence the steps for the  more...

Human Resource Law Equal Employment Opportunity Law ... defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC) complaint procedure. This program also  more...

Leadership Development Leading the Way ... Understand how your attitude and values affect your leadership abilities. Simulation Overview: In this simulation, you are meeting with the heads of the Operations, Marketing, and Production Departments to discuss the company's mission statement and vision. Unit 3: Communicating with Followers (0.5 - 1 hour)  more...

Leading the Way Learning to Lead ...elate to your followers, and how different situations can affect leadership. You will learn the traits and abilities that make individuals effective leaders, as well as leadership pitfalls to avoid. In addition, you will learn interpersonal skills that can help you motivate and empower your followers. You will also learn different types of power strategies, how to set attainable goals, and  more...

Six Sigma Deploying Six Sigma ... Identify input and output relationships that affect problem causes. Identify the problem by using a control chart. Identify the value of removing process variation in terms of the Sigma quality level. Generate a new control chart based on a test run after machine calibration. Monitor process  more...

Goal Setting Reaching Individual Goals ...ou will learn about personal behaviors that relate to and affect goal setting. You will also learn the characteristics of effective goals, the individual goal-setting process, and guidelines for maximizing your achievement potential. Learn To Identify the benefits of setting goals. Identify the types of needs goals should fulfill.  more...

Employee Performance Resolving Conflict ...flict. Determine how personalities affect a conflict situation. Meet each party's needs effectively. Select a course of action. Simulation Overview: In this simulation, two of your employees are responsible for establishing a new Consumer Support System. The telephone service was  more...

Essentials of Management Creating a Positive Workplace ...lace, how an employee's positive or negative attitude can affect the workplace, and how to promote a positive workplace. Unit 2: Encouraging Positive Behavior (0.5 - 1 hour) List the five needs of every individual as stated in Maslow's Hierarchy of Needs. Differentiate among the three higher-level needs of every employee.  more...

Change Management Adapting to Change .... Understand the factors that affect their own and others' response to change. Apply constructive strategies to manage the uncertainties posed by a transition. Audience Employees who want to learn how to effectively handle organizational changes. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...

Correcting Performance Problems Identifying Performance Problems ... the different types of performance problems and how they affect an organization. You will also learn how to determine the severity of a performance problem, how to identify causes of performance problems, and how to approach employees who have performance problems. In addition, you will learn guidelines to follow when you meet with employees who have performance problems. Learn To  more...

Project Management Project Scheduling Budgeting ... Identify the organizational financial issues that can affect project costs. Identify the actions that can help you make the most of available funds. Audience Managers, supervisors, and team leaders who have to manage projects and want to learn the basic principles needed to schedule and budget a project. Deployment Options e-Learning Accreditation  more...

Project Management Project Management Framework ...o management. Identify three socioeconomic issues that affect the project environment. Identify some functions of a project management office. Unit 3: Phases and the Project Life Cycle Identify the role of Project Management Process Groups in relation to the project life cycle. Identify five project areas typically defined by the project life cycle. Identify how the  more...

Project Management Project Risk Management ... to effectively manage the threats and opportunities that affect projects. Learn To: Understand the fundamentals of Risk Management including its constituent processes and the types of risk project managers may encounter. Understand the components of risk planning and identification. Understand how to analyze project risk. Understand how to respond to, monitor, and  more...

Principles of Marketing Pricing Strategy ...ishing a pricing strategy, the legal constraints that can affect pricing decisions, and the steps of the pricing process. Learn To Identify the objectives your pricing strategy might achieve. Apply the correct terminology when developing a pricing strategy. Choose options to establish different prices for  more...

Oracle8 Database Administration - Manage Data ... Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using Oracle SQL Worksheet. Identify the characteristics of the high water mark. Validate a table structure by  more...

Site Server 3 0 Commerce Solutions - Part 2 ...tificate. Identify tools for monitoring performance that affect scalability, load balancing and capacity planning. Identify functions of the components of InetMonitor that can be used to test performance. Identify common errors associated with Site Server, Commerce Edition. Identify methods of planning for recovery from a disaster. Unit 2: Pipelines Duration: 2 - 3 Hour(s) Select  more...

Lotus Domino R5 Development Part 8 Application Architecture ...security to the Domino server. Identify the factors that affect application performance. Identify the database design considerations for optimum application performance. Identify the form design considerations for optimum application performance. Identify the view design considerations for optimum application performance. Identify the shared resources considerations to achieve optimum  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ...ificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout plan. Identify the user considerations that affect a rollout plan. Match the servers with the function they perform. Identify the advantages of server segregation. Identify the factors that affect server workload. Identify the factors that affect  more...

Windows NT Server 4 0 Analysis and Optimization ...fy the features of virtual memory. Match the components affecting disk subsystem with their impact on the Windows NT server performance. Identify the factors that affect the network performance. Match the tools for server analysis and optimization with their functions. Identify the options provided by Performance Monitor. Match the Performance Monitor objects with their descriptions.  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...ation. Identify the current business conditions that may affect the design of the Active Directory structure. Identify the growth and reorganization factors that affect the Active Directory design plan. Identify the impact of Active Directory on the existing and planned technical environment. Identify the considerations involved in designing a naming strategy. Identify the considerations  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...vice Integration 1 hour o Identify the guidelines that affect the integration of DHCP service with other network services. o Select an appropriate DHCP service integration strategy that meets specified business requirements. o Analyze DHCP service integration strategies that are used to meet various business requirements. o Identify the guidelines affecting the integration of various  more...

Java for Procedural Programmers Beyond Basic Java ...nce. To identify factors that affect an object's clients when changes are made within that object. To identify features of packages. To identify guidelines for managing package namespaces. To identify the syntax for creating a package in Java. To identify  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 ...r a specified scenario. Identify the considerations that affect the selection of an operating system upgrade path. Develop an operating system upgrade path for a specified scenario. Unit 2: Domain Upgrade: Implementing Duration: 2 - 3 Hour(s) Sequence the steps to upgrade a Windows NT server to a Windows 2000 server. Configure a PDC by using Active Directory Installation Wizard.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 ...r a specified scenario. Identify the considerations that affect the selection of an operating system upgrade path. Develop an operating system upgrade path for a specified scenario. Unit 2: Domain Upgrade: Implementing Duration: 2 - 3 Hour(s) Sequence the steps to upgrade a Windows NT server to a Windows 2000 server. Configure a PDC by using Active Directory Installation Wizard.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...ld follow to confirm that the migration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems.  more...

Java for Procedural Programmers Beyond Basic Java ...nce. To identify factors that affect an object's clients when changes are made within that object. To identify features of packages. To identify guidelines for managing package namespaces. To identify the syntax for creating a package in Java. To identify  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...ld follow to confirm that the migration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems.  more...

Operations Management Fundamentals of Operations Management ...n, the program offers examples of how changing operations affects a company a a s operation processes. Learn To Choose types of operations. Identify definitions of the components of operations management. Select the six most important forces that affect processes. Identify the  more...

CIW Server Administrator Part 1 Configuring ...ptions with their features. • Identify factors that affect throughput. • Match members of the Microsoft Windows family with their features. • Identify characteristics of Unix. • Identify features of Novell NetWare. • Identify considerations for choosing an operating system. • Identify considerations for installing an operating system. • Identify  more...

E-Business Part 2 Building the Infrastructure ...jor players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the development of the Internet. a Identify Internet applications. a Identify Internet products and services that can be used in business a Identify the considerations for planning Web architectures in an e-Business. a Identify  more...

E-Business Part 4 Securing Your Infrastructure ...nges to e-Business. a Identify human factors that affect e-Business security. a Identify the features of authorization in e-Business. a Identify e-Business authentication methods. a Identify password policies. a Identify the functions of data encryption in e-Business. a Identify basic encryption techniques. a Identify modern encryption  more...

IMS Essentials Part 2 IMS Transaction Manager ...MPP). To identify factors that affect message scheduling. To identify performance-enhancing message processing region (MPR) options. To identify functions of Multiple Systems Coupling (MSC). To identify features and functions of Data Communications Control (DCCTL)  more...

E-Business Part 8 Supply Chain Mgt E-Procurement ...ply chain management. a Identify the factors that affect the integration of the supply chain. a Identify the features of interenterprise integration. a Identify the features of e-procurement. a Identify the types of procurement. a Identify the benefits of e-procurement. a Identify the features of a business-to-business (B2B) exchange. a  more...

Managerial Leadership Motivating Employees ...stablish what his priorities are and how those priorities affect the Wee PC line's performance. To do this, you need to evaluate his performance, provide him with appropriate feedback, and assist him in aligning his priorities to fit Icon's needs. Unit 3: Employing Motivational Strategies (0.5 - 2 hours) Identify guidelines to use to motivate employees.  more...

Executive Level Leadership Becoming an Executive Leader ... of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of developing a personal leadership plan and how such a plan benefits an organization, its  more...

Executive Level Leadership Leadership Communication ...he marketplace, governmental, and internal variables that affect daily operations. Learn To Identify the five communication networks. Identify the pitfalls to using communication networks. Identify five strategies to gain information. Apply criteria to test the quality of given  more...

Organizational Behavior Organizational Dynamics for Individuals ... Identify the five areas of personality that affect employee performance. Determine an employee's level of job satisfaction. Identify motivational theories that affect OB. Audience Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization. Deployment  more...

Organizational Behavior The Organizational System ...#149; Identify the elements of structure that affect organizational behavior. • Help a group overcome a barrier caused by organizational structure. • Identify elements of the job characteristics model that affect employee satisfaction. • Determine the most appropriate method of job redesign  more...

Managing Generations in the Workplace Understanding the Generations ... Identify how personal value systems affect organizations. Distinguish between facts and myths about the Builder generation. Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language  more...

MS Project Server 2003 Introduction Part 1 ...tier options in an EPM Solution. Identify factors that affect configuration planning for a Microsoft Office Project Server 2003 deployment. Match each IT profile with its deployment skill set. Identify networking concepts that are used with Microsoft Office Project Server 2003.,br> Identify considerations for deploying Microsoft Office Project Server 2003 to a distributed workforce.  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Implementing Managing MS Exchange Server 2003 Installing ...hange Server 2003. Identify server configurations that affect deployment of Microsoft Exchange Server. Identify hardware requirements for deploying Microsoft Exchange Server 2003. Identify steps to install services required by Microsoft Exchange Server 2003. Identify features of utilities used for preparing forests and domains. Identify functions of installation switches used by  more...

Oracle Application Server 10g Administration II Part 4 This course covers how to monitor the OracleAS components and processes. It also covers tuning the various components of the OracleAS, as well as backup and recovery of OracleAS. Finally, it provides guidance on reconfiguring the OracleAS middle-tier components. Learn To: Identify features of Oracle Diagnostic Logging (ODL). Identify options for configuring component logging.  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

Executive Level Leadership - Leadership and Communication Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations.  more...

Organizational Communication - Managing Communication Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Emotions Mindsets and Coaching What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...

Green Infrastructure Guidelines Certification Program ...nt material applications. - Understand mechanisms to affect right-of-way construction by private utilities, technology to minimize pavement damage and degradation, and the upgrades to utility installation and maintenance. - Understand integrated stormwater management planning, water pollution prevention, construction runoff prevention, surface pre-treatments for filtering runoff,  more...

Green Infrastructure - Site Assessment - Best Practices course Quiz ...nd construction. Topics Discussed: - Mechanisms to affect right-of-way construction by private utilities - Technology to minimize pavement damage and degradation - Upgrades to utility installation and maintenance Upon successful completion of this training course, students can print an HP&P Safety Certificate of Green Infrastructure - Site Assessment - Best Practices  more...

Green Infrastructure - Utilities - Best Practices course + Quiz The Green Infrastructure - Utilities Best Practices is one of an eight course series on Green Infrastructure that provides a template for design and implementation of Green Building concepts as they apply to cities and municipalities. This online, self-paced training course gives you the information and action items for assessing sites and identifying opportunities to implement Best Management  more...

Green Building Indoor Environment ...temperature, air speed, and humidity are all factors that affect thermal comfort. Dissatisfaction with thermal conditions is the most common source of complaints in office buildings. The Green Building: Indoor Environment course is a one hour, online, self-paced training program. Upon successfully completing the training course, students are able to print an HP&P Safety Certificate for  more...

Basic Peripheral IV Therapy in Adults ...siderations in Fluid Regulation a External Factors that Affect the Rate of Flow a Calculation of IV flow rates Chapter 7: Infection Control and Safety Specific to I. V. Therapy a Infection Control a Site Preparation a Administration Set Changes a Dressing Changes Chapter 8: Site Selection and Device Placement a Criteria for Site and Device Selection a 3  more...

Category Management eLearning ...umes of purchases available to suppliers. These decisions affect how the supply base is defined and managed, and how suppliers are selected and monitored. Finally, category management provides a formal process for preparing for industry changes such as shifts in technology, supply base consolidation, and supply chain disruptions. After this course you will be able to: 1. Define the  more...