Affect Us

Effective Communication/Interpersonal Skills You will learn about the causes of communication breakdowns and how to bridge them. This course also explores how one person s behavior can affect a whole roomful of people, and how to choose your words with care for maximum effect, both in person and on the phone. The e-workbook is full of quizzes and role-playing exercises to improve your communications skills.  more...

Leading the Charge: Maximizing Gains and Minimizing Grief of Change and Transition Overview In an era when the only constant is change, organizations are continually being challenged to juggle volatile markets and more demanding stakeholders with shell-shocked employees bracing for the next onslaught. Never before have organizations in all sectors faced such a turbulent environment. A successful outcome depends on the ability of managers at all levels to lead, motivate, and  more...

Embracing the Future: Successfully Navigating Change and Transition Overview Change or die is an evolutionary imperative for organizations today. Employees can act as facilitators, barriers, or saboteurs, depending on how they view a change. Companies can t afford to ignore the power the change targets have on the overall success of the organizational transition process. A successful outcome depends on the ability of employees to accept and rally around the  more...

Groundbreaking Sales II: The Power of Understanding Core Needs Overview Zig Ziglar had it right you really can have everything you want if you are first willing to help others get what they want. Did you know that addressing the core needs and values of potential clients has a direct impact on sales success? It s one thing for a client to face a choice among a group of similar competitors and quite another if one of the options is presented with an  more...

Moving at the Speed of Change Constant change is one of the most challenging aspects of our contemporary working environment. In order for change to be productive it is essential that it is planned, communicated, and led with a full awareness of its impact on each element of the organization, particularly how it will affect each individual of the team. If your organization or division is about to grapple with change, assist  more...

Understanding & Facilitating Effective Groups Keep your group functioning smoothly and efficiently. If you have the responsibility of leading groups as a formal leader or process consultant, this workshop was designed with you in mind. Learn to recognize the phases of group development, select appropriate models for observing group dynamics, and practice proven facilitation skills. Participants will learn: - What to look for in groups:  more...