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From 123-CBT Computer Based Training
Treating Your Direct Reports Fairly

...orts Fairly
Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This course focuses on
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Treating Your Direct Reports Fairly
Mentoring Strategies for the 21st Century

Mentoring Strategies for the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and
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Professional Selling in the Knowledge Economy

...supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st century, we have reached a point where the abundant access to information has leveled the playing field of business, making knowledge
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From Online Training Directory
Chinese Seasonal Approach to Health



...about the special concerns for men and women 40+ years of age. In this section you will learn which herbs and supplements work best for different hormonal/glandular deficiencies.
This course will help you to understand the basic principles of Seasonal Health Maintenance and how to choose which herbs you should use. I will also offer you links to items on the web that will add to your knowledge
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Chinese Seasonal Approach to Health
Market Leadership in an E-Commerce Age


This course will provide a detailed study of the principles of e-commerce. The students will be able to apply their understanding to organizational and life situations.
Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives.
The course is expected to raise that awareness through self-assessments and begin to look at the
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Dealing with Difficult Customers



...age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare! Taking this course will wake you from the nightmare and show you how to calm angry customers and resolve their complaints while keeping your cool. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't
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Developing A Child s Critical Thinking Skills



Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques
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Bartending the Easy Way-Online
...t life. The lessons taught are extremely beneficial to managers, waitresses and novice bartenders, also.
Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are covered and students will be well-prepared to work as a bartender, in addition to being a valued employee.
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Bartending to the Max-Online
...nation of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to better bartending positions or
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Build a Powerful Branding Strategy--Instructor-Led
...age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable period of time.
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Build a Powerful Branding Strategy--Self-Directed
...age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable period of time.
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Customer Astonishment: The Commitment to World-Class Customer Care
...vement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven is the goal. It is essential to
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Essential Spanish
...ssing someone; for example two younger people of the same age, or between friends. This is why we have two couples: Tony and Kate are friendly and informal: Se?or L?pez and Se?orita Fern?ndez are more formal - but still friendly of course! After each scene there is a short test to check how you are doing, and at the end of the course a longer exam that will review all of the topics covered by
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EEOC & ADA: What Supervisors Need to Know
...le VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to deal with discrimination in the workplace. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime
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From 123-CBT Computer Based Training
Leading Silent Generation and Baby Boom Workers
The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and
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Leading Silent Generation and Baby Boom Workers
The Telecommunications Industry Overview Version 2
... crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation,
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Strategies for Transitioning into Management
...ing a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an
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Harassment in the Workplace
...istics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various
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Customer Relationship Mgt Fundamentals of CRM

...agement: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the CRM process, as well
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CIW Security Professional Operating System Security

...agement and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify features of security levels.
Identify features of Microsoft Windows 2000 security components.
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Partnering with Your Boss
...aur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and valued member of the management team. For administrative support professionals
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Relationship Management - Preparing the Client Relationship
...agement - Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you
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From HAZMAT Plans & Programs, Inc
Green Infrastructure Guidelines Certification Program

...struction and maintenance. The course emphasizes Best Management Practices (BMPs) for integrating Green Building concepts into the entire Infrastructure process.
This online, self-paced training program gives special consideration to urban variables, such as scale, age, and proximity. Consideration is also given to the type of infrastructure work addressed in order to illustrate practices
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Green Infrastructure Guidelines Certification Program
From Medical Survival Consultants
Age Specific Competency Training InfantToddler Years
A sick infant or toddler can create high levels of stress for parents and caregivers. Understanding the unique physical characteristics, psychosocial needs, and safety and wellness issues of infants and toddlers will help you to provide appropriate care for your young patients and their families. In this lesson you will learn the key physical changes, psychosocial development, safety/ wellness
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Age Specific Competency Training School Age Years
...3;s abilities, cognitive, and emotional skills at various ages differ, all children go through similar stages and patterns of growth and development. By understanding these patterns of growth and development, healthcare workers can better provide appropriate and quality care to children and adolescents. In this lesson you will learn key physical changes, psychosocial development, safety/
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Age Specific Competency Training Adult Years



...age groups within the adult population will have different physical needs, priorities, life goals, and approaches to life and the future. These differences can have an impact on their needs and desires when it comes to healthcare. In this lesson you will learn key physical changes, psychosocial development, safety/ wellness issues, and potential interventions related to early adulthood, middle
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From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS
... a Certified, Professional Counsellor.
Anyone over the age of 16 years and from any walk of life is eligible to enroll. The online program offers the advantage of a flexible schedule and duration a the student can do it from any location, at any time and finish the course in a 6 month-1 year timeframe. The program simultaneously nurtures personal growth and development by making one
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From Minutes-Matter LLC
Online Child Abuse Neglect Recognition and Reporting 3 Hour Course
...most apt to involve children from infancy to six years of age.
Most abusive and neglectful parents suffer from mental illness.
Bruises on the forehead , elbows are likely accidental in preschoolers.
Abused children usually will discuss the abuse in an effort to stop it.
Early reporting is encouraged to remove the child from the home.
You must have evidence of abuse or neglect before you
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From Serebra Learning Corporation
Relationship Management Preparing the Client Relationship
...agement - Preparing the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must
more...
The Telecommunications Industry Overview Version 2
... crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation,
more...
Telecommunications Industry Overview Version 1
... crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies pose significant threats to carriers relying upon aging infrastructures and out-dated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation,
more...
Strategies for Transitioning into Management
...ing a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an
more...
Mentoring Strategies in the 21st Century
Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on
more...
Leading Silent Generation and Baby Boom Workers
The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and
more...
Coaching Personalities and Teams Simulation
...ager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the candy's older and
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Knowledge as Strategy Performance Improvement
...Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating organizational structures that support
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The Power of the Learning Organization
...Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support them, and how to
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Partnering with Your Boss
...aur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and valued member of the management team. For administrative support professionals
more...
Harassment in the Workplace
...istics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various
more...
Communication Skills: Effective Writing


MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing
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Communication Skills: Report Writing


MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package,
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Internet Basics
...sents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each other from a
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Client Server Concepts
...age of network-based computing. From a small organization with about twenty terminals, to the World Wide Web, network-based computing dominates. When network-based computing was first introduced, computer networks were created using traditional networking technologies. However, with the advancement in networking technology, a new concept of distributed computing called client/server technology
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From Nova Training and Development
Disinfections of Water Mains and Storage Facilities
...e first being water main disinfection. As infrastructures age and begin to fail, older cast iron water mains are upgraded to newer material (generally plastic). Gone are the days when all you did was install a new water main and hang your hat on the first set of clean bacteria results before turning on the valve. This course takes the process step by step to an entirely new level. Discussion of
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From Inspire Education Pty Ltd
Certificate III in Aged Care (CHC30208)

...Aged Care
Just imagine having a job that rewards you day in, day out... Certificate III in Aged Care training is perfect for those wishing to become a Community Support Worker, Field Officer, Nursing Assistant, Care Worker, or Disability Service Officer in the support of our aged community.
If you want to become an integral part of some of societya s most precious individuala
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From JED New Media inc.
Dealing with Dementia II







Synopsis
Are you responsible for providing care to persons with dementia? Have you ever wanted to prevent defensive and catastrophic reactions before they occur? Developing proactive strategies for minimizing outbursts is essential to the improvement of quality of care in caregiving. The tips and hints on effective communication and prevention strategies provided here can help you to do so.
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Dealing with Dementia I







Synopsis
Are you responsible for providing care to persons with dementia? Have you ever had to deal with difficult behaviors and situations when caregiving? Understanding and identifying the symptoms of dementia and developing a specific behavioral management model are essential to the improvement of quality of care in caregiving.
This is the 1st of a two part series. this is a 60-minute
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From Chrome Zebra
Supervisor Harassment & Discrimination Prevention

...r forms of discrimination and harassment including: race, age, disability, religion, and national origin.
This in-depth training complies with California's AB1825 and Connecticut's Sexual Harassment CHROA training requirements.
This comprehensive course is a designed for Supervisors and addresses sexual harassment and other forms of harassment and discrimination as outlined in The Civil
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From Child Care Lounge
Managing Mixed Age Groups in a Child Care Setting Online Class



This training is designed for family childcare providers. Participants will learn to manage mixed age groups in a family child care setting.
Clock Hours: 5
Cost: $20
Registration: http://www. childcarelounge. com/ training/ managing-mixed-age-groups. php
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Using Books and Stories with Young Children Online Course



This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to use books and literature with young children. Participants will also be actively involved in applying skills in choosing books and reading to young children.
Clock Hours: 3
Cost: $12
Registration: http://www. childcarelounge. com/ training/
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Positive Discipline Online Class



Description- This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to identify common misbehaviors and how to prevent them; they will learn the goals and guidelines of positive discipline and design a list of preschool classroom rules. Participants will also be actively involved in applying positive discipline
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From Editorial Training
Essential Copywriting


...to persuade, to motivate, to sell. Even in our multimedia age, so often it's what we read that moves us the most.
Essential Copywriting is an online course that's designed to teach you the key techniques needed to write great marketing copy, including:
* how to structure your sentences for the greatest impact
* words that work - words to avoid
* the crucial elements you need
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From The College of Teachers
Teaching Assistant online course
...a s learning even more effective. Regardless of the age group you work with, the range of ability of the children, the subjects covered or even which country you work in, this course has something for you.
Having worked with teaching assistants in over 50 countries around the world, we know that the messages contained in this course will apply to your situation. If the support you
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From College for Career Practitioners
College for Career Practitioners


... have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e. Government funded employment programs; and
Life-Work Coaching of Third Age Clients.
Professional Development Training in Career Counselling and Client Management
The College for Career Practitioners is a 14 module postgraduate level learning program for
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From Eloquence
Language activities for 7-9 yrs
This workshop is tailor-made for this particular age group. It enhances their language skills and gives a boost to their confidence. It is is one and a half month workshop. Activities included are:-
1. Yoga
2. Conversation
3. Story-telling
4. Vocabulary and pronunciation
5. Read-aloud with expressions
6. Picture reading and comprehension
7. Recitation with actions
8. Genral knowledge
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From PDHengineer. com-Decatur Professional Development, LLC
Creating and Retaining a Diverse and Productive Workforce
...ly. This course will teach you how to work with senior management in your organization as an internal consultant to focus on performance measurements and issues that will help create and retain a diverse and productive workforce. The objectives of this course are to help you identify the essential elements that must be present and to develop practical strategic and tactical plans to help it
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Leading the Multi-Generational Workforce
... of our ? working styles? and that has nothing to do with age. This course will help the student identify the reasons why the generations and individual working styles are different, give you insight into seeing the workplace from a new perspective, and provide guidelines on what a leader can do to help members of each become as productive as possible within the multigenerational mix of
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History of Coastal Engineering
...Roman times Review of Coastal Engineering in the Modern Age Review of Coastal Engineering in the 20th century United States Detailed review of a wood crib breakwater design from the 1800's Review of Coastal Engineering in the Military State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing
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Emerging Technologies for Conveyance Systems
...wer overflows may be the result of improper installation, age and chemical deterioration, or insufficient operation and maintenance, which can manifest as structural, mechanical or electrical failures, collapsed or broken pipes, and insufficient capacity. Many elements critical to sanitary and combined sewers also apply to storm sewers. The outcome of programs for overflow control and
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From Gotham Writers Workshop
Business Writing Workshop "Best of Web" - Forbes
... want, get your work done faster, and even improve your image. In this comprehensive course, you will learn the essentials of better business writing, including:
How to get your points across in clear, concise, and compelling language
Tips and techniques you can apply in any kind of communication - email, memos, letters, and reports
Strategies for employing style, structure, format, and
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Children's Book Writing Workshop - "Best of the Web" Forbes
The quiet magic of Goodnight Moon grows into the zaniness of Dr. Seuss and widens into the dazzlement of Harry Potter then matures into the straight talk of Judy Blume and the gritty reality of The Outsiders. Such is the amazing journey children take through books. These stories are a treasured part of childhood and they linger for a lifetime. Writing for children is fun but not child s play.
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