Instructor Led Agents Training Classes
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Nursing Unlimited Incorporated
Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course
... cell cycle specificity to effectiveness of various chemo agents.
2. Identify procedures for safe chemo administration according to national standards.
3. Formulate a plan of care to manage adverse effects / toxicity symptoms.
Note: For a complete list of objectives including the new pediatric and biotherapy components, please call our office.
Who Should Attend:
Participants must be
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders
... a professional capabilities of your Contact Center and agents.
Here s a five days solution that will instantly improve your Team Leader performance.
The overall approach is to address core competencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen
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... a professional capabilities of your Contact Center and agents.
Here s a five days solution that will instantly improve your Team Leader performance.
The overall approach is to address core competencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen
more...
AT&T Diploma for Agents
Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path
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Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path
more...
AT&T College of Call Center Excellence For Agents
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve
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The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve
more...
From RapidBI Ltd
Business Improvement Review - Accreditation Programme
...agents to use with their clients.
Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability?
The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional specialists to provide an integrated
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...agents to use with their clients.
Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability?
The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional specialists to provide an integrated
more...
From Technology Ed
Wastewater Treatment
...eview of industrial biocides- oxidizing and non oxidizing agents, surface cleaning treatments, measurement, feeding, and system requirements, in addition to environmental and safety concerns, that are applicable to your system.
Course Outcome
After completing Wastewater Treatment Technologies, students will be equipped with a basic understanding of the following:
How to identify the various
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...eview of industrial biocides- oxidizing and non oxidizing agents, surface cleaning treatments, measurement, feeding, and system requirements, in addition to environmental and safety concerns, that are applicable to your system.
Course Outcome
After completing Wastewater Treatment Technologies, students will be equipped with a basic understanding of the following:
How to identify the various
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From Honig IdeaGuides
Customer Service Excellence
This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out."
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful
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This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out."
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful
more...
From Kaizen Consulting Group
Lean Expert Programme
...agents or Team members of the Project team to be equipped with practical skills including concepts, tools and techniques of a Lean implementation programme within the organisation. The Lean Expert Programme can be customised to each organisation's industry, level of knowledge and training requirements.
For further details or enquiries, please visit Kaizen Consulting Group website
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...agents or Team members of the Project team to be equipped with practical skills including concepts, tools and techniques of a Lean implementation programme within the organisation. The Lean Expert Programme can be customised to each organisation's industry, level of knowledge and training requirements.
For further details or enquiries, please visit Kaizen Consulting Group website
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From Compliance LLC
Markets in Financial Instruments Directive (MiFID) Training and Presentations
...
*
Client order handling rules
*
Tied agents
*
Transactions executed with eligible counterparties
*
Obligation to uphold integrity of markets, report transactions and maintain records
*
Monitoring of compliance
*
Obligation to make public firm quotes
*
Pre-trade transparency requirements
*
Post-trade disclosure and
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From NACE EDUCATION
Linux
... Sendmail
* Mail User, Mail Transport and Mail User Agents
* Sendmail configuration files
* Sendmail configuration with the m4 Macro language
* M4 Macro file
* Debugging Sendmail
Network File System (NFS)
* NFS operation: daemons, portmapper etc.
* Configuring an NFS server
* NFS share options: /etc/ exports
* UID re-mapping
* NFS client
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... Sendmail
* Mail User, Mail Transport and Mail User Agents
* Sendmail configuration files
* Sendmail configuration with the m4 Macro language
* M4 Macro file
* Debugging Sendmail
Network File System (NFS)
* NFS operation: daemons, portmapper etc.
* Configuring an NFS server
* NFS share options: /etc/ exports
* UID re-mapping
* NFS client
more...
From RB Health and Safety Solutions Ltd
Level 4 Award in Health & Safety in the Workplace
Level 4 Award in Health & Safety in the Workplace
Duration: 4 days
Maximum Candidates: 12
Price: 1600.00
Assessment: Two Assignments and a Written Exam.
Accredited by: CIEH
Certification Fees/Books: Charged at current CIEH Rates
Enables managers, supervisors and senior safety personnel to manage a higher level of health and safety within their workplace
Who Should Attend?
Production
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Level 4 Award in Health & Safety in the Workplace
Duration: 4 days
Maximum Candidates: 12
Price: 1600.00
Assessment: Two Assignments and a Written Exam.
Accredited by: CIEH
Certification Fees/Books: Charged at current CIEH Rates
Enables managers, supervisors and senior safety personnel to manage a higher level of health and safety within their workplace
Who Should Attend?
Production
more...
From IIHT ltd
AUTHORISED VERITAS NET BACKUP TRAINING
..., and EMM servers and
clients.
Identify NBU options and agents.
Install and verify NBU.
Add robots and drives.
Configure storage units, storage unit groups,
volumes, and volume pools.
Manage volumes.
Configure policy attributes and schedules.
Identify the available policy types.
Define which files, directories, and clients to back up.
Monitor and troubleshoot backup jobs.
more...
..., and EMM servers and
clients.
Identify NBU options and agents.
Install and verify NBU.
Add robots and drives.
Configure storage units, storage unit groups,
volumes, and volume pools.
Manage volumes.
Configure policy attributes and schedules.
Identify the available policy types.
Define which files, directories, and clients to back up.
Monitor and troubleshoot backup jobs.
more...
Authorised Veritas Trainings
...stering Applications
Application Service Overview
VCS Agents for Managing Applications
The Application Agent
Clustering Databases
Database Service Example
VCS Database Agents
Database Preparation
The Enterprise Agent for Oracle
Database Failover Behavior
Additional Oracle Agent Functions
Clustering NFS
NFS Service Overview
Preparing NFS for High Availability
Testing the
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...stering Applications
Application Service Overview
VCS Agents for Managing Applications
The Application Agent
Clustering Databases
Database Service Example
VCS Database Agents
Database Preparation
The Enterprise Agent for Oracle
Database Failover Behavior
Additional Oracle Agent Functions
Clustering NFS
NFS Service Overview
Preparing NFS for High Availability
Testing the
more...
From Berteig Consulting Inc.
Adult Learning for Agile Work Process Facilitators
... will help coaches better understand their role as change agents in this transformative process. In order to understand how to foster collaborative work and learning, a coach must have a basic understanding of adult learning principles such as fostering participation, self-directed learning, critical self reflection, transformative learning and an understanding of the role learning styles play
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... will help coaches better understand their role as change agents in this transformative process. In order to understand how to foster collaborative work and learning, a coach must have a basic understanding of adult learning principles such as fostering participation, self-directed learning, critical self reflection, transformative learning and an understanding of the role learning styles play
more...
From Chuck Castagnolo
Loan Officer Underwriting Training
...Agents, Realtors and Loan Processors who are new to real estate mortgage lending or who want to maximize, improve and sharpen their existing lending skills.
This seminar will tell you: *How underwriters think and what they look for in a file *What you need to do to have them approve your file as submitted *Learn to recognize and then neutralize underwriting red flags *How to correctly
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...Agents, Realtors and Loan Processors who are new to real estate mortgage lending or who want to maximize, improve and sharpen their existing lending skills.
This seminar will tell you: *How underwriters think and what they look for in a file *What you need to do to have them approve your file as submitted *Learn to recognize and then neutralize underwriting red flags *How to correctly
more...
From Boston University Corporate Education Center
Citrix MetaFrame Secure Access Manager 2.2: Administration
If your organization turns to you to deliver secure, personalized access to applications and information...from anywhere, this course was designed for you. Learn how to install, secure, administer and configure Citrix MetaFrame Secure Access Manager to provide access to applications, internal and external data, documents, web content and services in a workplace that is tailored to each user s
more...
If your organization turns to you to deliver secure, personalized access to applications and information...from anywhere, this course was designed for you. Learn how to install, secure, administer and configure Citrix MetaFrame Secure Access Manager to provide access to applications, internal and external data, documents, web content and services in a workplace that is tailored to each user s
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Administering a Microsoft SQL Server 2000 Database
...tion to SQL Server Replication SQL Server Replication Agents SQL Server Replication Types Physical Replication Models
The following lab is covered in this module:
Implementing Replication
At the end of this module, you will be able to:
Describe the various methods to distribute data in SQL Server 2000. Explain the publisher-subscriber metaphor, including
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...tion to SQL Server Replication SQL Server Replication Agents SQL Server Replication Types Physical Replication Models
The following lab is covered in this module:
Implementing Replication
At the end of this module, you will be able to:
Describe the various methods to distribute data in SQL Server 2000. Explain the publisher-subscriber metaphor, including
more...
From Proven Training Solutions
Leading Employees Through Change
Give change agents the business skills to implement change more quickly and effectively. Understand the 4 Stages of Change and identify anticpated resistance points. Develop proactive management actions to increase acceptance and coach employees through a smoother change transition. Strengthen the importance of executive and management role models as change agents.
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Give change agents the business skills to implement change more quickly and effectively. Understand the 4 Stages of Change and identify anticpated resistance points. Develop proactive management actions to increase acceptance and coach employees through a smoother change transition. Strengthen the importance of executive and management role models as change agents.
more...
From Alliance Training and Consulting, Inc.
The 1099 Course
This is a course for accounts payable, controllers, purchasing agents, managers and supervisors with authority to purchase on behalf of the company.
Learn how to keep your company in compliance with tax regulations and how to avoid costly mistakes. Learn to be audit ready. Gain a clear understanding of 1099's.
more...
This is a course for accounts payable, controllers, purchasing agents, managers and supervisors with authority to purchase on behalf of the company.
Learn how to keep your company in compliance with tax regulations and how to avoid costly mistakes. Learn to be audit ready. Gain a clear understanding of 1099's.
more...
From LaMarsh & Associates, Inc.
LaMarsh ChangeMaster Certification
...agents, HR, IT and OD professionals responsible for implementation, this Program is an intense, interactive 3-day session for those who need to provide coaching and support to apply the Managed Change Model and its tools and instruments within their organizations. Using the your change project, the session hones your ability to create and execute change management plans and tactics. Lead by
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...agents, HR, IT and OD professionals responsible for implementation, this Program is an intense, interactive 3-day session for those who need to provide coaching and support to apply the Managed Change Model and its tools and instruments within their organizations. Using the your change project, the session hones your ability to create and execute change management plans and tactics. Lead by
more...
LaMarsh Managed Change Application Workshop
Translating change management theory and concepts into practical action steps - right, the first time - requires discipline and practice. This workshop, the perfect follow-up to our e-lesson or Managed Change Workshop, provides plenty of both. You'll use your own project to improve your ability to coach sponsors, other change agents and targets of change on their roles in effective change
more...
Translating change management theory and concepts into practical action steps - right, the first time - requires discipline and practice. This workshop, the perfect follow-up to our e-lesson or Managed Change Workshop, provides plenty of both. You'll use your own project to improve your ability to coach sponsors, other change agents and targets of change on their roles in effective change
more...
From in_cr_ove
Managing Organisational Change
Needing change does not make it happen. You need to mobilize the support of your people behind your change.
Empowerment creates change. The core of change management is the art of mobilizing the intellectual resources of all employees in the service of the organisation
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Needing change does not make it happen. You need to mobilize the support of your people behind your change.
Empowerment creates change. The core of change management is the art of mobilizing the intellectual resources of all employees in the service of the organisation
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
