Assertive Communication for Women In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates more...
Anger Management Classes ...s management techniques to stay calm and reduce anger and aggression towards self and others
* Develop the capacity to influence others by your own behavior
* Enhance skills in empathy and emotional awareness to make more positive connections with others
* Decreases employee absenteeism, increases teamwork and productivity, reduces liability for corporations
* Gain skills in more...
Anger Management Professional Certification Training There is a growing need for anger management in our society and many professionals are adding anger management programs to their practices, agencies, and department programs. As the demand for anger management increases, many practitioners are finding it to be a very lucrative practice niche.
In response to this need, Century Anger Management was created as the professional training arm of the more...
Developing effective people skills A Transformational Workshop on Developing People skills by S.Swaminathan
Objectives: This highly interactive workshop develops People Skills,Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated more...
BTEC Award for Security Guards Security Guarding qualification for security officers, event stewards, key holders, dog handlers. This course leads to one of the qualifications approved by the Security Industry Authority (SIA) as evidence of training for a Security Officer applying for a Licence to Operate.
The course content includes: duties and responsibilities of a security officer; customer care skills; communication more...
Anger Management ...Management
Anger is a negative emotion that can lead to aggression, hostility, irritability, crankiness, complaining and arguments. Needless to say anger management is critical to success in business.
On this onsite course participants will take part in a series of intriguing exercises to assist in identifying the source of anger, its effects and solutions to overcome anger.
What you more...
Training in the Management of Violence and Aggression EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs.
We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing more...
Safe Lone Working Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers.
If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know more...
Conflict Management Our Conflict Management courses are bespoke to the needs of the client.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days and more...
V Tect - Dealing with Verbal Aggression The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people. more...