Instructor Led Aggression Training in United Kingdom

Essential Stress Management How can we not be stressed when all wea ™ve been hearing around us in the last year is credit crunch, recession, job security, redundancies, etc? Even if it doesna ™t affect us directly in many cases it affects our families, friends, neighbours or colleagues. Everyone react differently to stress. Some may experience panic attacks, insomnia, headaches, aggression while others may get  more...

Conflict Resolution ... crime in society, it is not surprising that violence and aggression finds its way into the workplace. Regardless of whether the aggression emanates from the challenging behaviour of vulnerable service users, angry clients, members of the public or our own employees, organisations have a duty of care to provide relevant and effective training to reduce workplace violence. This one day  more...

Managing Conflict ...aggression in the workplace, conflict management is vital. This course focuses on equipping the delegate with the skills to cope effectively when conflicts occurs, and be able to reduce the likelihood of it arising in the first place. Using a variety of training methods, this course is designed to be highly informative, interactive and relevant to the every-day working situation.  more...

Conflict Management Our Conflict Management courses are bespoke to the needs of the client. Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days  more...

Challenging Behaviour and Physical Interventions a Legal Perspectives a Policies, procedures and documentation a Causes of challenging behaviours including violence and aggression a Acceptability of procedures a The low arousal approach o SPACED a Passive avoidance strategies a Breakaway techniques a Behaviour management strategies o Developing Individual Reactive Strategies  more...

Lone Worker Personal Safety Assertiveness Confidence Training With a maximum of 15 attendees the course is a very practical day looking at risk assessment, duty of care and responsibilities to individual and organisation for lone workers potentially at risk from aggression or violence at work. The day is an informal and enjoyable mixture of plenary, group working and realistic role play  more...

AVOIDANCE AND ASSERTIVENESS SKILLS When you use the power of body language you can appear confident and assertive even though you are quaking in your boots. This workshop gives you the confidence to say no and to deal with other people's aggressive physical or verbal behaviour.  more...

Managing Conflict Aggression Violence ...rsonal arousal which occur during the onset of agitation, aggression and/ or violence. The teaching & exploration of appropriate response options to each stage of the model. (Includes Welcoming Diversity, Risk Assessment, De-fusion & Active Listening Skills, Basic Self Protection Skills, Post Incident security/ Support, De-Brief & Incident Reporting Modules) The course will contain a  more...

The Law and Using Reasonable Force, Briefing for Managers This briefing and workshop is designed to help your managers to understand the answers to common questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People: As a manager, what are the Health and Safety implications with regards to personal safety in the workplace? What laws govern the use of force by staff in our occupation? What are  more...

Confrontation Management Essentials ...r to avoid them. - Communication Strategies for De-fusing aggression. - Reading and Using body language. - Fear Management and Decision-making under pressure. Physical Skills addressed on the course include: - Identifying the natural strengths of the body - Using Natural movement and communication together - Universal Flinch Theory (tm) - Startle/Flinch Response and Conversion - Replication  more...

Training in the Management of Violence and Aggression EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs. We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing  more...

Safe Lone Working Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers. If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know  more...

V Tect - Dealing with Verbal Aggression The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.  more...