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ABC+D Principles of Healing on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...rinciples of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem,  more...
Phlebotomy Technician Career Training on-line e-learning cbt (computer based) ...enipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing.  more...
Moving from Trainer to Performance Consultant on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...s you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just  more...
Introduction to Writing Speeches and Presentations on-line e-learning cbt (computer based) This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...
From 123-CBT Computer Based Training
Presenting Your Case on-line e-learning cbt (computer based) Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It  more...
Available Presentation Resources on-line e-learning cbt (computer based) ...e of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be able to use PowerPoint and other  more...
SAP R 3 v4 x SD Order Processing on-line e-learning cbt (computer based)cd rom ... Pricing. Credit Limit Check. Tools. Entry Aids. Standard Information. Document Flow. Incompletion Check. C ontent Emphasis Skills-Based A udience All personnel managing or contributing to Order Processing activities in using the SAP R/3 Sales and Distribution system. Also, user Support and Project Team members requiring a business user perspective of the  more...
Effective Presentations Planning a Presentation on-line e-learning cbt (computer based)cd rom ... presentation clearly and successfully incorporate visual aids into your presentation. Learn To Identify the six common types of presentations. List three items a presenter should examine to determine presentation objectives. List two constraints that make objectives realistic.  more...
Effective Presentations The Presentation Process on-line e-learning cbt (computer based)cd rom ... Apply three guidelines for using visual aids during your presentation. Apply four steps to properly answer a question during your presentation. Audience Managers and employees who want to gain the knowledge and skills to give effective presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...
SAP R 3 CO Cost Center Acct Periodical Allocation Reports on-line e-learning cbt (computer based)cd rom ... Initial Screen. - Entering Reposting Data. - Using Entry Aids. - Displaying and Reversing Reposting Documents. o Activity Allocation: - Entering Activity Allocations. - Displaying and Reversing Activity Allocations. - Indirect and Non-Allocable Activities. o Statistical Key Figures: - Entering Statistical Key Figures. - Displaying and Reversing Documents. o Period-Based Allocations: -  more...
From 6P International, LLC
Infection Prevention on-line e-learning cbt (computer based) Every year thousands of people suffer from severe diseases and die because of various infections. Workplaces are considered as one of the places of infectious transfusion. It is vital to understand infections, how they spread, and how workers can protect themselves from various lethal infections. This course gives you a basic knowledge of infections, how they spread, and what protective measures  more...
Preventing AIDS and Hepatitus B in the Workplace on-line e-learning cbt (computer based) The Preventing AIDS and Hepatitus B in the Workplace course attempts to provide basic information about both HIV/ AIDS and hepatitis B, how they are contracted and the consequences of contraction. Furthermore, it attempts to bring forward suggestion on how to minimize and prevent exposure to these viruses in the workplace.  more...
From Serebra Learning Corporation
Making Team Decisions Organize Team Consensus on-line e-learning cbt (computer based) This course describes the Consensus Card technique that relies on visual aids to quickly identify the best options for resolving complicated decisions. Professionals who want to collaborate more effectively within a group.  more...
Communicating Clearly Write to be Understood on-line e-learning cbt (computer based) Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication  more...
Communicating Clearly Speak to be Heard on-line e-learning cbt (computer based) Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum  more...
Presenting Your Ideas Plan for High Impact on-line e-learning cbt (computer based) Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication  more...
Presenting Your Ideas Captivate Your Audience on-line e-learning cbt (computer based) ...of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing presentations. The PrimeCommunication curriculum offers a useful toolkit of practical communication techniques and job aids for today's busy professional. Professionals who  more...
Presentation Resources Available to You on-line e-learning cbt (computer based) ...e of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be able to use PowerPoint and other  more...
Delivering Successful Presentations Simulation on-line e-learning cbt (computer based) After years of research and development, the Top-Shelf Cola Company is finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the  more...
Presenting Your Case on-line e-learning cbt (computer based) Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It  more...
Presentation Skills : Visual Aids on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in designing and creating visual aids that  more...
Role Play Preparation Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through  more...
Customer Care: The Value of Customer Care on-line e-learning cbt (computer based) Customer Care: The Value of Customer Care is the first of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of customer care to your company and identify how you can help your company to excel. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's busy  more...
Customer Care: You Make the Difference on-line e-learning cbt (computer based) Customer Care: You Make the Difference is the second of eleven courses in this curriculum. After the completion of this course you will be able to identify guidelines for improving customer satisfaction apply human touch guidelines to improve customer care and identify the benefits to you of giving good customer care. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer  more...
Customer Care: Who is the Customer? on-line e-learning cbt (computer based) Customer Care: Who is the Customer? is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the four steps in the customer relationship management process identify internal customers and identify the benefits of value chain management. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job  more...
Excelling at Customer Care: Customers Define Success on-line e-learning cbt (computer based) Excelling at Customer Care: Customers Define Success is the forth of eleven courses in this curriculum. After the completion of this course you will be able to identify the major trends in customer service today identify the combination of criteria required for customer satisfaction identify the emotional criteria that influence customer behavior and identify the emotional starting points that  more...
Excelling at Customer Care: Recognize Critical Moments on-line e-learning cbt (computer based) Excelling at Customer Care: Recognize Critical Moments is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to list the guidelines for dealing with moments of truth and analyze the moments of truth in a real-life situation. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's  more...
Excelling at Customer Care: Increase Sales via Service on-line e-learning cbt (computer based) Excelling at Customer Care: Increase Sales via Service is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of being sales oriented identify the difference between features and benefits and identify questioning techniques that increase sales and customer satisfaction. The PrimeCustomer Care curriculum offers a useful  more...
Communicating with Customers: Service Face to Face on-line e-learning cbt (computer based) Communicating with Customers: Service Face to Face is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the six categories of face-to-face communication identify the critical success factors in face-to-face communication and identify the benefits of active listening to customer care. The PrimeCustomer Care curriculum offers a useful  more...
Communicating with Customers: Service via the Telephone on-line e-learning cbt (computer based) Communicating with Customers: Service via the Telephone is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of telephone communication and identify the critical success factors in effective telephone communication. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care  more...
Communicating with Customers: Service via the Internet on-line e-learning cbt (computer based) Communicating with Customers: Service via the Internet is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of the Internet for customer care and identify the guidelines for successful use of e-mail. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for  more...
Rising to the Customer Challenge: Turn Complaints into Delight on-line e-learning cbt (computer based) Rising to the Customer Challenge: Turn Complaints into Delight is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of customer complaints and identify the steps in the service recovery process. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's  more...
Rising to the Customer Challenge: Engage Difficult Customers on-line e-learning cbt (computer based) Rising to the Customer Challenge: Engage Difficult Customers is the eleventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the five guidelines for handling the unreasonable customer identify the four guidelines for handling the angry customer and identify the four guidelines for handling the unhelpful colleague. The PrimeCustomer Care  more...
Effective Presentations: Planning a Presentation on-line e-learning cbt (computer based) In Effective Presentation: Planning a Presentation you will learn how to determine realistic presentation objectives how to analyze your audience and how to use supporting materials effectively. In addition you will learn how to organize your presentation clearly and successfully incorporate visual aids into your presentation.  more...
From The Training Bank
TTB Management Development System on-line e-learning cbt (computer based) ...sments, and dozens learning activities, exercises and job aids. We cover a wide range of topics which are need-to-know for anyone who manages or supervises others. Learning categories include: - Managing Others (10 courses) - Human Resource Practices (10 courses) - Business Planning and Improvement (8 courses) - Time Management and Productivity (2 courses) - Work Environment/Team Development  more...
TTB Employee Development System on-line e-learning cbt (computer based) ...essment, dozens of learning activities, exercises and job aids. The content covered in this package is a must have for anyone who wants to improve their overall job performance. Learning categories include: - Working With My Manager (4 courses) - My Productivity and Development (3 courses) - The Ultimate Team Player (4 courses) - Customer Service Excellence (4 courses) -  more...
From Automated Learning Corporation
Lean: 5S Workplace Organization - On-Line Training on-line e-learning cbt (computer based) Web-training with certification test for personnel involved in Lean 5S. The origin, structure and benefits of 5S The sorting process "Red-tag" method for unnecessary material ?Processes to improve access to materials and equipment Role of cleaning in quality and throughput Use of procedures, practices, policies, job aids for 5S Roles of management and contributors in monitoring and improving the  more...
From Multi-media Access
Bloodborne Pathogens for Non-Healthcare Workers on-line e-learning cbt (computer based)coursewareinteractive This course teaches employees to be more aware of how HIV and Hepatitis B Viruses can be transmitted through blood or body fluids contaminated with blood products. Helping an accident victim or providing CPR in an emergency could result in the transmission of bloodborne pathogens This program can help everyone reduce the risk of exposure to bloodborne pathogens. Delivery formats include CD-ROM,  more...
Bloodborne Pathogens: Emergency Responders on-line e-learning cbt (computer based)coursewareinteractive This course is designed for paramedics, EMTs, fire, police, correctional officers, first aid/CPR, and other emergency personnel who might be exposed to blood and other potentially infectious material (PIM). This course meets training requirements for Categories I and II employees who anticipate becoming occupationally exposed to blood and blood-contaminated products. Delivery formats include  more...
Bloodborne Pathogens: An Ounce of Prevention on-line e-learning cbt (computer based)coursewareinteractive This course is for all workers. It presents a simple approach to avoiding personal exposure and potential infection. It teaches your workers what bloodborne pathogens are, the elements of your Exposure Control Plan, how to use universal precautions, how to use personal protective equipment, and how to properly cleanup after an accident in which blood is present. Delivery formats include CD-ROM,  more...
Bloodborne Pathogens on-line e-learning cbt (computer based)coursewareinteractive Bloodborne Pathogens, an OSHA 1910.1030 compliance program, provides awareness training for industrial workers, emergency response teams, and anyone who is likely to encounter a situation in which a co-worker is injured. The course teaches workers to recognize HIV and HBV as hazards and how they can be spread. Workers will learn how to use Universal Precautions and to deal with a potential  more...
From Vino 101
Vino 101: An Introduction to Wine on-line e-learning cbt (computer based) ...s new foodservice professionals the basics about wine and aids in recommending, selling and serving wine. It also can be used as a refresher course for seasoned professionals. The Vino 101 wine training course is available for $299 USD for an entire staff at one location (unlimited training for 1 year). - The Consumer Edition is for individuals seeking to develop a fundamental  more...
From MaxIT Corporation
Word 2003 Introductory to Intermediate Skills on-line e-learning cbt (computer based)study at homecoursewareself directedcd romcomputer lab This self-paced training courseware will develop introductory to intermediate skills in effectively using Microsoft Word 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a  more...
Word 2003 Advanced Skills on-line e-learning cbt (computer based)study at homecoursewareself directedcd rom This self-paced training courseware will develop advanced user skills in effectively using Microsoft Word 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,  more...
Excel 2003 Introductory to Intermediate Skills on-line e-learning cbt (computer based)coursewareself directedcd romcomputer lab This self-paced training courseware will develop introductory to intermediate skills in effectively using Microsoft Excel 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a  more...
Excel 2003 Advanced Skills on-line e-learning cbt (computer based)coursewareself directedcd romcomputer lab This self-paced training courseware will develop advanced user skills in effectively using Microsoft Excel 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index,  more...
Access 2003 Skills on-line e-learning cbt (computer based)coursewareself directedcd rom This self-paced training courseware will develop skills in effectively using Microsoft Access 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index, optional audio  more...
Outlook 2003 Skills on-line e-learning cbt (computer based)coursewareself directedcd romcomputer lab This self-paced training courseware will develop skills in effectively using Microsoft Outlook 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a searchable index, optional  more...
Powerpoint 2003 Skills on-line e-learning cbt (computer based)coursewareself directedcd romcomputer lab This self-paced training courseware will develop introductory to advanced skills in effectively using Microsoft Powerpoint 2003. The training methodology in this courseware is "learn by doing" where the user performs common tasks and develops skills in a rich, interactive simulation of the application. This training also includes a true performance based skill assessment, printable job aids, a  more...
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