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From Online Training Directory
Writing Standards-Based Assessments
Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to
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Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to
more...
Understanding Child Development
This course covers the stages of development from birth to twelve years.
This course will cover the theories of child development with special focus on cognitive, social and emotional aspects of development. The student will be introduced to the major theorists such as Erikson, Freud, Piaget. The aim of the course is to help anyone working with or interacting with children- parents, educators,
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This course covers the stages of development from birth to twelve years.
This course will cover the theories of child development with special focus on cognitive, social and emotional aspects of development. The student will be introduced to the major theorists such as Erikson, Freud, Piaget. The aim of the course is to help anyone working with or interacting with children- parents, educators,
more...
From 123-CBT Computer Based Training
Building Brand Equity
Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand
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Building Brand Equity
Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand
more...
The Fundamentals of Exceptional Customer Service
...customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to mention profits. Learn how to develop service standards and track their effectiveness. Gain new insights and strategies from the corporate masters of customer service. Explore the value of building
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...customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to mention profits. Learn how to develop service standards and track their effectiveness. Gain new insights and strategies from the corporate masters of customer service. Explore the value of building
more...
CIW E-Commerce Designer Part 4 Site Implementation
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation packages. Identify
more...
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation packages. Identify
more...
CIW E-Commerce Designer Part 3 Site Usability
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in Web site design.
more...
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in Web site design.
more...
CIW E-Commerce Designer Part 1 Foundations
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive e-commerce. Identify the
more...
...aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive e-commerce. Identify the
more...
Listening Skills Listening Challenges
...aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the learner can
more...
...aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the learner can
more...
From Learn Skills
Retail Training - Merchandise products
A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or
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A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or
more...
From Pitman Training Centre Notting Hill
Communication At Work
If you're unsure about your English in an office environment, this is the course for you! Only 175. 00!
In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language
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From Serebra Learning Corporation
Building Brand Equity
Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand.
more...
Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand.
more...
Fair Labor Standards Act FLSA
...38 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor working conditions in many industries. The FLSA regulates wages, maximum hours of work and overtime, as well as child labor. This one-hour course enables participants to understand the main provisions of the act, helping both employees and employers understand their rights and
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...38 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor working conditions in many industries. The FLSA regulates wages, maximum hours of work and overtime, as well as child labor. This one-hour course enables participants to understand the main provisions of the act, helping both employees and employers understand their rights and
more...
Training and Facilitation: Mentoring Skills
MAXIM TRAINING Mentoring is becoming increasingly popular in the workplace. What was once chiefly an informal process applied arbitrarily, has now been formalised by many organisations as a vital part of their staff development programmes. The overall aim of the course is to explain how to ensure mentoring is effectively implemented in an organisation.
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MAXIM TRAINING Mentoring is becoming increasingly popular in the workplace. What was once chiefly an informal process applied arbitrarily, has now been formalised by many organisations as a vital part of their staff development programmes. The overall aim of the course is to explain how to ensure mentoring is effectively implemented in an organisation.
more...
Training and Facilitation: Setting Objectives
MAXIM TRAINING Objectives form a crucial part of every manager's job. They guide everything important we do at work. If we are trying to achieve the wrong objectives, we can't possibly perform well. Yet setting good, clear objectives is difficult to do. The course's overall aim is to show you how to set effective objectives. These could be objectives for yourself, other individuals, your team or
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MAXIM TRAINING Objectives form a crucial part of every manager's job. They guide everything important we do at work. If we are trying to achieve the wrong objectives, we can't possibly perform well. Yet setting good, clear objectives is difficult to do. The course's overall aim is to show you how to set effective objectives. These could be objectives for yourself, other individuals, your team or
more...
Training and Facilitation: Negotiation Skills
MAXIM TRAINING The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organisation.
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MAXIM TRAINING The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organisation.
more...
Leadership and Team Development: Managing Meetings
MAXIM TRAINING Every single manager gets involved in meetings. For many, they take up a significant part of every working week. Many meetings are costly failures, achieving little more than frustration and de-motivation for those attending. Yet, successful meetings can achieve a tremendous amount and be one of the major driving forces in successful organisations. This course provides you with a
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MAXIM TRAINING Every single manager gets involved in meetings. For many, they take up a significant part of every working week. Many meetings are costly failures, achieving little more than frustration and de-motivation for those attending. Yet, successful meetings can achieve a tremendous amount and be one of the major driving forces in successful organisations. This course provides you with a
more...
Leadership and Team Development: Performance Troubleshooting
MAXIM TRAINING Performance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can
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MAXIM TRAINING Performance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can
more...
The Appraisal Interview
If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure
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If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure
more...
Windmaster Case Study 3: Company Analysis
...ourse introduces you to company analysis and explains its aim of assessing how well a business is performing and where it could improve. You can examine 3 generic strategies for competition, Cost Leadership, Differentiation and Focus. You can explore different tools for company analysis, including company overview, value chain analysis, comparative analysis and financial analysis. Finally you
more...
...ourse introduces you to company analysis and explains its aim of assessing how well a business is performing and where it could improve. You can examine 3 generic strategies for competition, Cost Leadership, Differentiation and Focus. You can explore different tools for company analysis, including company overview, value chain analysis, comparative analysis and financial analysis. Finally you
more...
Listening Skills: Listening Challenges
...aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret use and improve body language as a form of communication. Finally it identifies common listening styles so the learner can
more...
...aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret use and improve body language as a form of communication. Finally it identifies common listening styles so the learner can
more...
CIW E-Commerce Designer Part 1: Foundations
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations B2B Frameworks and Law and the Internet.
more...
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations B2B Frameworks and Law and the Internet.
more...
CIW E-Commerce Designer Part 3: Site Usability
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability Consumer Service Methods and Site Management.
more...
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability Consumer Service Methods and Site Management.
more...
CIW E-Commerce Designer Part 4: Site Implementation
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development.
more...
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development.
more...
From ABC Coaching and Counselling Services
The Primary Certificate in REBT CBT
Primary Certificate in Rational Emotive and Cognitive Behavioural Counselling, by distance learning. This is the foundation level training for individuals who want to add a Cognitive Behavioural Therapy element to their existing counselling and therapy work.
The course will take you through the following areas of study:
a An overview of human disturbance, using anxiety as the emotion
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Primary Certificate in Rational Emotive and Cognitive Behavioural Counselling, by distance learning. This is the foundation level training for individuals who want to add a Cognitive Behavioural Therapy element to their existing counselling and therapy work.
The course will take you through the following areas of study:
a An overview of human disturbance, using anxiety as the emotion
more...
From Training Link Education S.E.A
DIPLOMA IN CREDIT CONTROL DEBT MANAGEMENT
...Aim: The objectives of the course are to: a Describe methods of controlling credit a Investigate methods of credit checking a Examine the use of the courts and debt management agencies in recovering debt a Describe how to collect debt by letter and telephone
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of
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...Aim: The objectives of the course are to: a Describe methods of controlling credit a Investigate methods of credit checking a Examine the use of the courts and debt management agencies in recovering debt a Describe how to collect debt by letter and telephone
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of
more...
DIPLOMA IN INTERIOR DESIGN
...Aim: The objectives of the course are to: a describe the history of interior design, classic design styles and the work of leading designers a investigate the seven design elements which contribute to a design a explore the room elements which influence a design effect a undertake an interior design project a develop a business plan for establishing a design business a identify the
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...Aim: The objectives of the course are to: a describe the history of interior design, classic design styles and the work of leading designers a investigate the seven design elements which contribute to a design a explore the room elements which influence a design effect a undertake an interior design project a develop a business plan for establishing a design business a identify the
more...
DIPLOMA IN HUMAN RESOURCES
...Aim: The aims of this course are to enable students to: a Develop a broad understanding of the principles of HR administration & management a Learn techniques and good practice for Human Resource administration a Select a modular approach to study which provides opportunities to specialise a Prepare for CIPD studying qualifications a Extend their existing HR knowledge and experience a
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...Aim: The aims of this course are to enable students to: a Develop a broad understanding of the principles of HR administration & management a Learn techniques and good practice for Human Resource administration a Select a modular approach to study which provides opportunities to specialise a Prepare for CIPD studying qualifications a Extend their existing HR knowledge and experience a
more...
DIPLOMA IN CHILD CARE LEARNING AND DEVELOPMENT
...Aim: The aims of this course are to allow students to develop: a an understanding of the role of learning and development in child care settings, and the legislative context within which child carers operate a an understanding of the personal and interpersonal skills required of a child carer at this level. a an understanding of early education frameworks
Target Audience: This
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...Aim: The aims of this course are to allow students to develop: a an understanding of the role of learning and development in child care settings, and the legislative context within which child carers operate a an understanding of the personal and interpersonal skills required of a child carer at this level. a an understanding of early education frameworks
Target Audience: This
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CERTIFICATE IN EVERYDAY ENGLISH
...Aim: The objectives of the course are to: a Gain a knowledge of the structure and principles of the English language a Develop an ability to compose written English correctly a Practice and develop spoken English written skills a Improve your ability to communicate in English
Target Audience: This programme is designed for people who wish to gain a better understanding of the
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...Aim: The objectives of the course are to: a Gain a knowledge of the structure and principles of the English language a Develop an ability to compose written English correctly a Practice and develop spoken English written skills a Improve your ability to communicate in English
Target Audience: This programme is designed for people who wish to gain a better understanding of the
more...
CERTIFICATE FOR TEACHING ASSISTANT
...Aim: The aims of the course are to provide comprehensive knowledge and skills appropriate the conduct of a classroom support role, and to participation in a wide range of classroom support activities.
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice teaching / classroom assistant roles and gain an accredited award relevant
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...Aim: The aims of the course are to provide comprehensive knowledge and skills appropriate the conduct of a classroom support role, and to participation in a wide range of classroom support activities.
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice teaching / classroom assistant roles and gain an accredited award relevant
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ADVANCED DIPLOMA IN PSYCHOLOGY
...Aim: The aims of the course are to enhance studentsa knowledge of psychology theory and to develop a broad understanding of theories applied to practical aspects of social and cognitive psychology, child development and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain
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...Aim: The aims of the course are to enhance studentsa knowledge of psychology theory and to develop a broad understanding of theories applied to practical aspects of social and cognitive psychology, child development and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain
more...
Certificate in Business Practices Business Start-up
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
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...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices Sales Marketing
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices Human Resources
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices Human Relations
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices Finance
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices Development
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Business Practices (Management)
...Aim:
Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
...Aim:
Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
more...
Certificate in Web Design
...Aim:
At the end of the course students will be able to create a fully functioning web site using HTML incorporating graphics and text, publish their site and register sites with search engines. No prior specialist knowledge is required although a basic understanding of computers and software applications would be helpful.
Target Audience:
This programme is designed for people who wish to
more...
...Aim:
At the end of the course students will be able to create a fully functioning web site using HTML incorporating graphics and text, publish their site and register sites with search engines. No prior specialist knowledge is required although a basic understanding of computers and software applications would be helpful.
Target Audience:
This programme is designed for people who wish to
more...
Certificate in Introduction to Computers
...Aim:
The objectives of the course are to:
How to buy computers and what to look for
How to look after your computer and carry out basic operations
How to use Windows commands
How to produce documents in MS Word
How to use email to communicate with other people
How to use the internet, search for information and download from the NET
How to use chat rooms
more...
...Aim:
The objectives of the course are to:
How to buy computers and what to look for
How to look after your computer and carry out basic operations
How to use Windows commands
How to produce documents in MS Word
How to use email to communicate with other people
How to use the internet, search for information and download from the NET
How to use chat rooms
more...
Certificate in Microsoft Word
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Word and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Word and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
Certificate in Microsoft Excel
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Excel and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Excel and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
Certificate in Microsoft PowerPoint
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft PowerPoint and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft PowerPoint and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
Certificate in Microsoft Access
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Access and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
...Aim:
This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Access and develops the skills to use software to the full.
Target Audience:
This programme is designed for people who wish to gain an understanding of how use a variety of common
more...
Diploma in Freelance Journalism
...Aim:
The objective of this course is to provide students with the knowledge and skills to produce professional standard journalistic articles and to know how to market them.
During the course students will examine and practice the four main questions of journalism:
WHAT to write,
HOW to write it,
WHICH techniques to use and,
WHERE to submit your work
. And specifically
more...
...Aim:
The objective of this course is to provide students with the knowledge and skills to produce professional standard journalistic articles and to know how to market them.
During the course students will examine and practice the four main questions of journalism:
WHAT to write,
HOW to write it,
WHICH techniques to use and,
WHERE to submit your work
. And specifically
more...
Diploma in Fiction Writing
...Aim:
The aim of this self-study course is to provide a comprehensive guide to the skills and techniques of writing fiction successfully, and will enable students to study a variety of styles. The course also examines practical aspects of getting published plus the essential elements of both short stories and novels.
Target Audience:
This programme is designed for anyone considering
more...
...Aim:
The aim of this self-study course is to provide a comprehensive guide to the skills and techniques of writing fiction successfully, and will enable students to study a variety of styles. The course also examines practical aspects of getting published plus the essential elements of both short stories and novels.
Target Audience:
This programme is designed for anyone considering
more...
Combined Diploma in Journalism & Fiction Writing
...Aim:
One Course combining both the Diploma in Freelance Journalism & Diploma in Fiction Writing at a discounted course fee.
Content:
Please see the information above.
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies
more...
...Aim:
One Course combining both the Diploma in Freelance Journalism & Diploma in Fiction Writing at a discounted course fee.
Content:
Please see the information above.
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies
more...
Certificate in Airline & Airport Passenger Service Agent Skills
...Aim:
The objectives of the course are to:
Describe the unique operating environment and requirements of staff engaged in passenger service occupations
Identify the skills and characteristics required for passenger service agents to be effective
Display an understanding of the verbal skills [and industry knowledge] required of passenger service agents
Understand the written
more...
...Aim:
The objectives of the course are to:
Describe the unique operating environment and requirements of staff engaged in passenger service occupations
Identify the skills and characteristics required for passenger service agents to be effective
Display an understanding of the verbal skills [and industry knowledge] required of passenger service agents
Understand the written
more...
Certificate in Air Cabin Crew Operations
...Aim:
The objectives of the course are to:
Describe the unique operating environment and requirements of staff engaged in cabin crew occupations
Practice the skills and characteristics required for cabin crew to be effective
Understand the verbal skills [and industry knowledge] required of cabin crew
Understanding of the written skills [and standards] required of cabin crew
more...
...Aim:
The objectives of the course are to:
Describe the unique operating environment and requirements of staff engaged in cabin crew occupations
Practice the skills and characteristics required for cabin crew to be effective
Understand the verbal skills [and industry knowledge] required of cabin crew
Understanding of the written skills [and standards] required of cabin crew
more...
Certificate in Airline & Airport Customer Care
...Aim:
The objectives of the course are to:
Describe the part played by air transport in the travel and tourism industry
Identify the value of providing good customer care and standards expected
Demonstrate an understanding of good communication skills
Describe how to create a positive impression with passengers
Introduce passenger problem solving techniques
more...
...Aim:
The objectives of the course are to:
Describe the part played by air transport in the travel and tourism industry
Identify the value of providing good customer care and standards expected
Demonstrate an understanding of good communication skills
Describe how to create a positive impression with passengers
Introduce passenger problem solving techniques
more...
Certificate in Preparation for Airport & Airline Employment
...Aim:
The objectives of the course are to:
Identify information which candidates should research in order to demonstrate a good understanding of the role of the air travel employers and their staff
Compose an application form and C. V. which presents information in a manner required by employers
Understand interview techniques which help candidates to express a positive attitude
more...
...Aim:
The objectives of the course are to:
Identify information which candidates should research in order to demonstrate a good understanding of the role of the air travel employers and their staff
Compose an application form and C. V. which presents information in a manner required by employers
Understand interview techniques which help candidates to express a positive attitude
more...
Certificate in Air Passenger Health, Safety and Lifestyle
...Aim:
At the end of the course students will be able to:
Identify the specific issues of health & safety which affect airline passengers
Understand the responsibilities of airline staff toward their passengers
Demonstrate an understanding of common problems and emergencies which arise in an air passenger environment
Describe how to respond appropriately to a range of
more...
...Aim:
At the end of the course students will be able to:
Identify the specific issues of health & safety which affect airline passengers
Understand the responsibilities of airline staff toward their passengers
Demonstrate an understanding of common problems and emergencies which arise in an air passenger environment
Describe how to respond appropriately to a range of
more...
Certificate in Healthy Eating & Food Hygiene
...Aim:
The objectives of the course are to: Develop knowledge and skills in a range of diet, lifestyle and food preparation subjects This programme is designed for people working in a wide range of sectors and occupations
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Healthy Eating and Food Hygiene. No prior knowledge
more...
...Aim:
The objectives of the course are to: Develop knowledge and skills in a range of diet, lifestyle and food preparation subjects This programme is designed for people working in a wide range of sectors and occupations
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Healthy Eating and Food Hygiene. No prior knowledge
more...
Certificate in Effective Customer Care
...Aim:
The objectives of the course are to: Develop customer care skills, forpeople working in a wide range of sectors and occupations.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Customer Care. No prior knowledge is required.
Format: The course is designed for study by distance learning at work or at home.
more...
...Aim:
The objectives of the course are to: Develop customer care skills, forpeople working in a wide range of sectors and occupations.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Customer Care. No prior knowledge is required.
Format: The course is designed for study by distance learning at work or at home.
more...
Certificate in Safety Compliance
Aim:
The objectives of the course are to: Gain an understanding of health and safety legislation and how to adopt good practice, for people working in any industry sector.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of safety compliance. No prior knowledge is required.
more...
Aim:
The objectives of the course are to: Gain an understanding of health and safety legislation and how to adopt good practice, for people working in any industry sector.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of safety compliance. No prior knowledge is required.
more...
Certificate in Supervisory Development
Aim:
The objectives of the course are to: Provide a development opportunity which teaches the broad concepts of supervision for people taking on, or planning to take on, a supervisory role in their work environment.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Supervisory development. No prior knowledge is required.
more...
Aim:
The objectives of the course are to: Provide a development opportunity which teaches the broad concepts of supervision for people taking on, or planning to take on, a supervisory role in their work environment.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Supervisory development. No prior knowledge is required.
more...
Certificate in Retail Operations
Aim:
The objectives of the course are to: Provide a broad introduction to the sector and the range of skills required for people working in or planning to work in a retail environment.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Retailing. No prior knowledge is required.
more...
Aim:
The objectives of the course are to: Provide a broad introduction to the sector and the range of skills required for people working in or planning to work in a retail environment.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Retailing. No prior knowledge is required.
more...
Certificate in Drug Awareness
...Aim:
The objectives of the course are to: Gain a better understanding of drugs in society and their use and misuse. The course is particularly suitable for people who may encounter drug relatedproblems and wish to learn how to respond.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Drugs awareness. No prior knowledge
more...
...Aim:
The objectives of the course are to: Gain a better understanding of drugs in society and their use and misuse. The course is particularly suitable for people who may encounter drug relatedproblems and wish to learn how to respond.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Drugs awareness. No prior knowledge
more...
Certificate in Introduction to Counselling
...Aim:
The objectives of the course are to:
describe the role of a counsellor and what counsellors do
List common types of counselling
Understand the skills and attributes required to conduct counselling
Practice and improve their listening skills
Demonstrate an understanding of the principles of negotiation
Describe the key aspects of successful mediation
Understand the
more...
...Aim:
The objectives of the course are to:
describe the role of a counsellor and what counsellors do
List common types of counselling
Understand the skills and attributes required to conduct counselling
Practice and improve their listening skills
Demonstrate an understanding of the principles of negotiation
Describe the key aspects of successful mediation
Understand the
more...
Certificate in Valuing Diversity in the Workplace
...Aim:
The objectives of the course are to:Examine the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace.
more...
...Aim:
The objectives of the course are to:Examine the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace.
more...
Certificate in Managing Stress
...Aim:
The objectives of the course are to:
Understand the nature of stress
Explore people s responses to stress
Develop an understanding of common stress symptoms
Explore how people cope with stress
Demonstrate stress management techniques
Understand the role of relaxation
Describe the benefits of nutrition and diet
Understand the impact of self-esteem on stress
more...
...Aim:
The objectives of the course are to:
Understand the nature of stress
Explore people s responses to stress
Develop an understanding of common stress symptoms
Explore how people cope with stress
Demonstrate stress management techniques
Understand the role of relaxation
Describe the benefits of nutrition and diet
Understand the impact of self-esteem on stress
more...
Certificate in Conflict Management
...Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe
more...
...Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe
more...
Diploma in Child Day Care
Aim:
During the course students will study a range of topics which develop an understanding of the needs of children, organising activities and the regulatory and administrative functions of day care.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Child Day Care. No prior knowledge is required.
more...
Aim:
During the course students will study a range of topics which develop an understanding of the needs of children, organising activities and the regulatory and administrative functions of day care.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Child Day Care. No prior knowledge is required.
more...
Diploma in Human Physiology and Health
...Aim:
The objectives of the course are to:
increase your understanding of the physical structure of the human body
enable you to maintain your health better through an improved knowledge of the way your body functions
help you understand the physical and chemical ways in which humans resemble other organisms
apply sound scientific principles to the ways in which you obtain and use
more...
...Aim:
The objectives of the course are to:
increase your understanding of the physical structure of the human body
enable you to maintain your health better through an improved knowledge of the way your body functions
help you understand the physical and chemical ways in which humans resemble other organisms
apply sound scientific principles to the ways in which you obtain and use
more...
Diploma in Workplace Psychology
...Aim:
The course is designed to provide you with an overview and Introduction to understanding Psychology in the workplace. It covers a wide range of workplace people and management issues, exploring each and enabling students to examine practical applications of psychology in the workplace.This is an ideal course for anyone wishing to improve their skills in understanding and managing staff
more...
...Aim:
The course is designed to provide you with an overview and Introduction to understanding Psychology in the workplace. It covers a wide range of workplace people and management issues, exploring each and enabling students to examine practical applications of psychology in the workplace.This is an ideal course for anyone wishing to improve their skills in understanding and managing staff
more...
Diploma in Child Psychology
...Aim:
The objectives of the course are to:
- Develop an awareness of psychological approaches to the understanding of child development
- Develop a recognition of the application of developmental psychology to certain aspects of child care and education
- Create an awareness of different methodological approaches to psychological investigation
- Develop a range of skills in using
more...
...Aim:
The objectives of the course are to:
- Develop an awareness of psychological approaches to the understanding of child development
- Develop a recognition of the application of developmental psychology to certain aspects of child care and education
- Create an awareness of different methodological approaches to psychological investigation
- Develop a range of skills in using
more...
Diploma in Psychology
...Aim:
The objectives of the course are to:
develop an understanding of the nature of psychology
examine the way in which human actions can be explained on a number of different levels
distinguish between emotional experience, expression and psychological responses
examine the nature of sensation and perception
understand the process of memory
distinguish between the
more...
...Aim:
The objectives of the course are to:
develop an understanding of the nature of psychology
examine the way in which human actions can be explained on a number of different levels
distinguish between emotional experience, expression and psychological responses
examine the nature of sensation and perception
understand the process of memory
distinguish between the
more...
Certificate in Accommodation (Laundry) Services
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Kitchen (Hygiene) Skills
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Kitchen (Stores) Skills
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Accommodation (Housekeeping) Services
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in General Cleaning of Guest Accommodation
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Accommodation (Bedroom) Services
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Guest Services Computer Skills
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Preparation for a Career in the Guest Services Industry
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Basic Skills for the Guest Services Industry
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Training Induction Skills for Guest Services Industries
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Senior Sales Executive
...Aim:
The aim of this programme is to develop the sales and supervisory skills of people working in a sales environment who are responsible for [or planning to become responsible for] sales account management and supervision of sales staff.
Target Audience:
This programme is designed for people with experience in a sales environment and with responsibility for account management &
more...
...Aim:
The aim of this programme is to develop the sales and supervisory skills of people working in a sales environment who are responsible for [or planning to become responsible for] sales account management and supervision of sales staff.
Target Audience:
This programme is designed for people with experience in a sales environment and with responsibility for account management &
more...
Certificate in Sales Executive
Aim:
The aim of the course is to provide experienced sales staff with a development opportunity to increase and enhance their sales skills.
Target Audience:
This programme is designed for people with experience in a sales environment wishing to enhance their skills, perhaps in preparation for a more senior role.
more...
Aim:
The aim of the course is to provide experienced sales staff with a development opportunity to increase and enhance their sales skills.
Target Audience:
This programme is designed for people with experience in a sales environment wishing to enhance their skills, perhaps in preparation for a more senior role.
more...
Certificate in Sales Advisor
Aim:
The aim of the course is to provide newly appointed sales staff [or people seeking to enter a sales environment] with a range of skills to enhance their job performance.
Target Audience:
This programme is designed for people entering, or recently entered a direct selling environment either telephone or face to face.
more...
Aim:
The aim of the course is to provide newly appointed sales staff [or people seeking to enter a sales environment] with a range of skills to enhance their job performance.
Target Audience:
This programme is designed for people entering, or recently entered a direct selling environment either telephone or face to face.
more...
Certificate in Business Skills
...Aim:
The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities.
Target Audience:
This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary
more...
...Aim:
The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities.
Target Audience:
This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary
more...
Certificate in Business Management
Aim:
To provide participants with the knowledge and skills to manage effectively.
Target Audience:
People wishing to understand the principles of managing themselves, resources, people and the legal framework which exists.
more...
Aim:
To provide participants with the knowledge and skills to manage effectively.
Target Audience:
People wishing to understand the principles of managing themselves, resources, people and the legal framework which exists.
more...
Certificate in Business Finance
Aim:
To provide participants with a broad understanding of management business finances.
Target Audience:
People responsible in part or in full for the establishment and monitoring of business finance records and systems.
more...
Aim:
To provide participants with a broad understanding of management business finances.
Target Audience:
People responsible in part or in full for the establishment and monitoring of business finance records and systems.
more...
Certificate in Customer Relations
Aim:
To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests.
Target Audience:
People who provide customer contact through meetings & telephone calls and who receive visitors and guests.
more...
Aim:
To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests.
Target Audience:
People who provide customer contact through meetings & telephone calls and who receive visitors and guests.
more...
Certificate in Executive Office Skills
Aim:
To provide participants with the skills to manage office activities.
Target Audience:
This programme designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment.
more...
Aim:
To provide participants with the skills to manage office activities.
Target Audience:
This programme designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment.
more...
Certificate in Business Technology
Aim:
To provide an understanding of the use and benefits of computer in the running and management of a business.
Target Audience:
People who wish to improve their understanding of the benefits of using IT in business.
more...
Aim:
To provide an understanding of the use and benefits of computer in the running and management of a business.
Target Audience:
People who wish to improve their understanding of the benefits of using IT in business.
more...
Certificate in Business Planning
Aim:
To provide a framework for planning, evaluating and implementing a business start-up.
Target Audience:
Anyone considering starting a new business who would like to compose a business plan.
more...
Aim:
To provide a framework for planning, evaluating and implementing a business start-up.
Target Audience:
Anyone considering starting a new business who would like to compose a business plan.
more...
Certificate in Business Marketing
Aim:
To provide an in depth knowledge of marketing, advertising and promoting a business.
Target Audience:
People who want to be able to market their business more profitably.
more...
Aim:
To provide an in depth knowledge of marketing, advertising and promoting a business.
Target Audience:
People who want to be able to market their business more profitably.
more...
Certificate in Personnel Skills
Aim:
To provide a general understanding of the principles personnel administration.
Target Audience:
This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.
more...
Aim:
To provide a general understanding of the principles personnel administration.
Target Audience:
This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.
more...
IAB Diploma In Small Business Financial Management
...Aim:
To develop the candidate's knowledge and understanding of the basic records and financial controls required to run a successful small business.
Target Audience:
This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations. The programme is most suitable for people wishing to enhance their business
more...
...Aim:
To develop the candidate's knowledge and understanding of the basic records and financial controls required to run a successful small business.
Target Audience:
This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations. The programme is most suitable for people wishing to enhance their business
more...
Catering (Cook/Chill) Services
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in PC Maintenance
...Aim:
The PcMasterClass PC Technology distance-learning course is an innovative step-by-step course, which teaches you everything you need to know about PC hardware, the Windows operating system and communication and networks. The course contains detailed instructions, backed by IT Distance s Learning renowned technical support service, to enable you to diagnose and correct faults in PC
more...
...Aim:
The PcMasterClass PC Technology distance-learning course is an innovative step-by-step course, which teaches you everything you need to know about PC hardware, the Windows operating system and communication and networks. The course contains detailed instructions, backed by IT Distance s Learning renowned technical support service, to enable you to diagnose and correct faults in PC
more...
Accommodation (Self-Catering) Services
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
...Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
more...
Certificate in Airline & Airport Conflict Management
...Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts
more...
...Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts
more...
Certificate in Residential Home Management
Aim:
To provide a broad understanding of the theory and practice of managing a residential or care home to high standards.
Target Audience:
This programme is designed for people responsible for managing residential and care homes and for shift supervisors. Students are people wishing to set and maintain high standards of care and employ good practice in the management of resources.
more...
Aim:
To provide a broad understanding of the theory and practice of managing a residential or care home to high standards.
Target Audience:
This programme is designed for people responsible for managing residential and care homes and for shift supervisors. Students are people wishing to set and maintain high standards of care and employ good practice in the management of resources.
more...
Certificate in Effective Communicating
Aim:
To enable students to choose and use methods of business communications appropriately.
Target Audience:
This programme is designed for people who wish to improve their skills in selecting appropriate communication methods, and in delivering their message effectively.
more...
Aim:
To enable students to choose and use methods of business communications appropriately.
Target Audience:
This programme is designed for people who wish to improve their skills in selecting appropriate communication methods, and in delivering their message effectively.
more...
Certificate in Delivering Good Service
Aim: To promote good practice in the provision of service to internal and external customers, and to develop skills in adopting ongoing quality improvements to provide better service levels
Target Audience:
All people who provide a service to customers [internal and external] and who wish to maintain and improve the service which they provide.
more...
Aim: To promote good practice in the provision of service to internal and external customers, and to develop skills in adopting ongoing quality improvements to provide better service levels
Target Audience:
All people who provide a service to customers [internal and external] and who wish to maintain and improve the service which they provide.
more...
Certificate in Customer Service Excellence
...Aim:
The aim of the course is to provide an understanding of methods which can be used to provide excellent service quality in any service organisation or environment.
Target Audience:
This programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set improve and maintain service
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...Aim:
The aim of the course is to provide an understanding of methods which can be used to provide excellent service quality in any service organisation or environment.
Target Audience:
This programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set improve and maintain service
more...
From The Virtual Training Company
Web Publishing and Publicizing
...aim of Virtual Training Company's Web Publishing and Publicizing tutorial is to give a thorough understanding of the concepts, tools and processes involved in creating, publishing and publicizing a web site. This tutorial includes DNS hosting with a movie each for US, UK, Australia, and New Zealand audiences. It also includes techniques for getting your site found by search engines. Author Mark
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...aim of Virtual Training Company's Web Publishing and Publicizing tutorial is to give a thorough understanding of the concepts, tools and processes involved in creating, publishing and publicizing a web site. This tutorial includes DNS hosting with a movie each for US, UK, Australia, and New Zealand audiences. It also includes techniques for getting your site found by search engines. Author Mark
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From Skillspride Online Training
Train the IT Trainer
Business strategies and IT systems which underpin them are severely limited if users are unable to fulfill their promise by utilizing effectively the computer systems. It is at this point that professional IT training comes into its own. Traditional training techniques form a good basic knowledge for the IT trainer but do not cover the unique environment in which this type of training takes place.
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Business strategies and IT systems which underpin them are severely limited if users are unable to fulfill their promise by utilizing effectively the computer systems. It is at this point that professional IT training comes into its own. Traditional training techniques form a good basic knowledge for the IT trainer but do not cover the unique environment in which this type of training takes place.
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UNIX Bourne and Korn Shell Programming
...as key to intending UNIX users and developers. The course aim is to give participants a good understanding of the UNIX operating system sufficient to meet the needs of application developers. Providing hands-on experience, on completion of the course the reader will be able to; understand the concepts underlying UNIX; use a variety of commands, tools and utilities; program the command
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...as key to intending UNIX users and developers. The course aim is to give participants a good understanding of the UNIX operating system sufficient to meet the needs of application developers. Providing hands-on experience, on completion of the course the reader will be able to; understand the concepts underlying UNIX; use a variety of commands, tools and utilities; program the command
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Microsoft PowerPoint 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft PowerPoint version 2000.
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The aim of this course is to examine the main new features, views and wizards in Microsoft PowerPoint version 2000.
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Microsoft PowerPoint 97 Expert User Part 2
This course is intended to give readers additional skills and knowledge on using the many features and functions of PowerPoint 97 software. The aim is to make readers more effective and efficient when producing and delivering presentations with PowerPoint 97. This course covers some of the more advanced features of PowerPoint 97 and provides a series of hands-on exercises and examples.
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This course is intended to give readers additional skills and knowledge on using the many features and functions of PowerPoint 97 software. The aim is to make readers more effective and efficient when producing and delivering presentations with PowerPoint 97. This course covers some of the more advanced features of PowerPoint 97 and provides a series of hands-on exercises and examples.
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Microsoft Outlook 2000 New Features
The aim of this course is to examine the main new features and wizards in Microsoft Outlook version 2000.
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The aim of this course is to examine the main new features and wizards in Microsoft Outlook version 2000.
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Microsoft FrontPage 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft FrontPage version 2000.
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The aim of this course is to examine the main new features, views and wizards in Microsoft FrontPage version 2000.
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Microsoft Windows 2000 - Using and Running Windows 2000 Professional
The aim of this course is to show the reader how to use and run Windows 2000 successfully. Readers will learn to operate the Desktop, organize files and folders, work with programs and hardware, learn about printing and also will be introduced to networking and security.
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The aim of this course is to show the reader how to use and run Windows 2000 successfully. Readers will learn to operate the Desktop, organize files and folders, work with programs and hardware, learn about printing and also will be introduced to networking and security.
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Microsoft Windows 2000 Server - Network Administration
This course is designed to introduce the reader to the Network Administration features within Microsoft Windows 2000 Server. This course includes several practical exercises or Labs that aim to allow the reader to practice what they are learning within the course.
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This course is designed to introduce the reader to the Network Administration features within Microsoft Windows 2000 Server. This course includes several practical exercises or Labs that aim to allow the reader to practice what they are learning within the course.
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Microsoft Excel 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft Excel version 2000.
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The aim of this course is to examine the main new features, views and wizards in Microsoft Excel version 2000.
more...
Microsoft Access 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft Access version 2000.
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The aim of this course is to examine the main new features, views and wizards in Microsoft Access version 2000.
more...
Microsoft Access 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft Access version 2000.
more...
The aim of this course is to examine the main new features, views and wizards in Microsoft Access version 2000.
more...
Microsoft PowerPoint 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft PowerPoint version 2000.
more...
The aim of this course is to examine the main new features, views and wizards in Microsoft PowerPoint version 2000.
more...
Microsoft Outlook 2000 New Features
The aim of this course is to examine the main new features and wizards in Microsoft Outlook version 2000.
more...
The aim of this course is to examine the main new features and wizards in Microsoft Outlook version 2000.
more...
Microsoft Word 2000 New Features
The aim of this course is to examine the main new features and wizards in Microsoft Word version 2000.
more...
The aim of this course is to examine the main new features and wizards in Microsoft Word version 2000.
more...
Microsoft Word 2000 New Features
The aim of this course is to examine the main new features and wizards in Microsoft Word version 2000.
more...
The aim of this course is to examine the main new features and wizards in Microsoft Word version 2000.
more...
Microsoft Excel 2000 New Features
The aim of this course is to examine the main new features, views and wizards in Microsoft Excel version 2000.
more...
The aim of this course is to examine the main new features, views and wizards in Microsoft Excel version 2000.
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
