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Air Training Seminars and Classes
From Serebra Learning Corporation
Customer Service Agent Skills Simulation
 ...g a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist in the company's central call center. This simulation is based on the SkillSoft series "Customer Service more...Business Travel Safety Domestic Travel
In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. The target audience for this program is more...Business Travel Safety International Travel
In ''Business Travel Safety: International Travel,'' you will learn how to make travel preparations and international travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Finally, you will learn how to avoid and handle physical and nonphysical crimes in more...Business Travel Safety Safety Measures for Travelers
In "Business Travel Safety: Safety Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when more...DOT Security for Shipment of Hazardous Materials
...s, with the rest divided among rail, pipeline, water, and air. These hazardous materials or "hazmats" are classified by the DOT according to the type of hazard they present and must be transported under the proper regulations set out by the DOT. This course examines the DOT's security requirements relative to the shipment and transportation of hazardous materials. In addition, it explains the more...IATA 1 Hazard Class Identification Classification
...urse will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general more...IATA 2 Marking and Labeling
...one-hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific more...IATA 3 Packaging
...introduce the packaging requirements of the International Air Transport Association's Hazardous Materials Regulations. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory more...IATA 4 Documentation
...urse will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including required documentation to transport dangerous goods (Shipper's Declaration for Dangerous Goods and Air Waybill). This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional more...IATA 5 Limitations and Shipment Review
...overns all modes of transportation in the U.S., including air transportation. The DOT has a set of regulations pertaining to the shipment of hazardous materials (dangerous goods) known as the Hazardous Materials Regulations (HMR). This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific more...Emergency Response
This one-hour course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply more...Office Safety
This course is designed to cover hazards that may be encountered when working in administrative areas. These areas of concern are ergonomic stress, hazard communication, bloodborne pathogens, and electrical safety. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify office noise abatement and air quality/ventilation strategies more...Environmental Regulations Overview
This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the purpose of the Toxic Substances Control Act (TSCA) specify the purpose of the Resource Conservation more...Industrial Safety - Respirator Use
This course begins with a general description of the types of respirators available and how to select and test them. It continues with a more detailed examination of the air-purifying and the atmosphere-supplying respirators. more...
From 123-CBT Computer Based Training
CompTIA Server 2005 Server Maintenance Security
 ...the key aspects of controlling temperature, humidity, and air pollutants.
Identify the key aspects of documenting security measures.
Identify key aspects of determining and isolating problems
Identify the key aspects of troubleshooting hardware and software.
Audience:
This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their more...Business Travel Safety Domestic Travel
...s. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the documents you should bring on your business trip. Identify the type of clothing you should pack for your business trip. Identify more...Business Travel Safety International Travel
...s. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Finally, you will learn how to avoid and handle physical and nonphysical crimes in foreign countries. Learn To Identify the elements of your trip you should research prior to departure. more...Business Travel Safety Safety Measures for Travelers
...to consider their safety when traveling and some specific air safety and travel guidelines for disabled travelers. Learn To Apply guidelines for women travelers in public places. Implement safety guidelines for women during transportation. Use specific safety and travel guidelines for disabled travelers. more...
From Training Link Education S.E.A
Certificate in Air Passenger Health, Safety and Lifestyle
 ...ntify the specific issues of health & safety which affect airline passengers
Understand the responsibilities of airline staff toward their passengers
Demonstrate an understanding of common problems and emergencies which arise in an air passenger environment
Describe how to respond appropriately to a range of medical emergencies
Describe measures which airline staff can take to promote more...Certificate in Preparation for Airport & Airline Employment
...er to demonstrate a good understanding of the role of the air travel employers and their staff
Compose an application form and C.V. which presents information in a manner required by employers
Understand interview techniques which help candidates to express a positive attitude and present their personal attributes effectively
Understand recruitment styles & activities, and how to create a more...Certificate in Airline & Airport Customer Care
...tives of the course are to:
Describe the part played by air transport in the travel and tourism industry
Identify the value of providing good customer care and standards expected
Demonstrate an understanding of good communication skills
Describe how to create a positive impression with passengers
Introduce passenger problem solving techniques
Display a product knowledge of the more...Certificate in Air Cabin Crew Operations
Aim:
The objectives of the course are to:
Describe the unique operating environment and requirements of staff engaged in cabin crew occupations
Practice the skills and characteristics required for cabin crew to be effective
Understand the verbal skills [and industry knowledge] required of cabin crew
Understanding of the written skills [and standards] required of cabin crew
Describe the more...
From Artisan Business Group
Introduction to China's Safety and Security Market
  ...itional base in the financial, insurance, custom, police, airport and IT sectors to the construction, transportation, and education fields. In 2003, the Chinese safety and security equipment market was $7 billion. Industry experts estimate that by 2020 China s safety and security market will reach $30 billion. From September 11, 2001 through 2004, the Chinese government has invested $130 more...
From Backup Training Corporation
Surveillance
This course is designed to give officers the information, skills, and techniques needed to observe suspected criminal activity without being detected.
Surveillance ( 8-hour course ) Instructed by Rex McMillan
Law enforcement officers have been faced with the task of surveillance for centuries. This course is designed to give officers the information, skills, and techniques needed to observe more...
From Education Systems
Air Fares
...air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel. Air fares are historically difficult to interpret and apply. This course presents the basics in a simple format with more...Air Reservations
...automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business destinations and highly used more...Automated Air Fares and Ticket
...Air Reservations You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre to display fares between city pairs and the Sabre pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS , a hands on Computer Reservation System (CRS) more...Automated Air Reservations
...air reservations using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will learn and practice the basic functions of Sabre as used by travel professionals planning and more...Automated Car Rental and Hotel Accommodations
...Air Reservations You will learn to research, select and book car rentals and hotel rooms using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will learn and practice the more...Destination Geography
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, more...Developing Specialty Vacation Packages
This timely course is designed to assist you, the travel professional, in preparing a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a product that will help them live out their dreams and restore their mind, body and spirit. Not to mention how much fun designing a vacation package can be, especially when you have a passion for the more...Fares and Tickets International
...Air Reservations and Air Fares International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the more...Get Paid To Travel
If you love to travel and enjoy working with individuals, tour directing and guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity more...Ground Transportation
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, more...Hospitality
Earn great commissions by booking your clients hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the more...Selling Vacation Packages and Tours
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients needs more...Small Group Tour Leadership
This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour more...The Cruise Market
Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any more...Travel Sales and Trends
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the more...ASTA Family Travel Specialist
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses from general concepts toward specific strategies and skills. Begin by exploring the characteristics and benefits of family travel, then focus on marketing by developing and segmenting the family travel market, and finally discover some essential skills and strategies for more...ASTA Mature Adult Travel Specialist
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the growing market of mature travelers. You will discover the various niches within the market, special interest travel and group possibilities. Learn to manage health and safety considerations, and offer the client added value that includes a variety of follow up more...ASTA Niche Travel Specialist
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the exciting niche market in the travel and tourism industry. You will discover a number of tangible ways to make this business work for you again, to make you more profitable and allow you to enjoy your career! more...ASTA North American Rail Travel Specialist
The purpose of this specialist course is to help you, the professional travel agent, develop a sales specialty in North American Rail Travel. Specializing in rail travel involves a complex array of motivation, skills, knowledge, persistence and creativity. While a single course is not likely to provide you with everything you need to earn your place among rail travel experts, this course will lay more...ASTA Travel Marketing Specialist
The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses through basic marketing steps toward specific strategies and skills. Begin by exploring the basics of marketing, then focus on the fundamentals of niche marketing and sales. Finally, lay the foundation for becoming a successful niche marketer with a marketing plan, the more...
From Technical Presentations
DOT HM126F: Safe Work Practices
  "Safe Work Practices" is one of three topics required by DOT regulations. Training is also required in "General Awareness and Shipping Papers" and job-specific areas. This course is for all workers involved in warehouse operations, shipping, transportation, receiving, packing or unpacking hazardous materials. It teaches your workers how to recognize and identify hazardous materials, to know where more...Drive Safely
This course is for all workers who drive a motor vehicle for personal or commercial use. Workers learn how to determine the fitness of themselves and their vehicle for safe driving. It teaches how to drive defensively, appreciate the protection of safety belts and air bags, and how to look out for pedestrians and others who share the road with them. Delivery formats include CD-ROM, LAN, WAN, more...
From Compliance Solutions
IATA Transportation of Dangerous Goods-Online
...e
involved in the packaging and shipment of Packed Cargo Air Consignments.
Upon
completion of this course, the student will be able to:
Identify the requirements
IATA Dangerous Goods Regulations (DGR) for air consignments.
Determine suitable
packaging type for dangerous goods packed cargo consignments.
Become familiar with State
and more...
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