Instructor Led Albert Banduraa Training
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From Contacts Plus
How to Manage Anger and Violence in the Workplace
... of violence.
Understand the cycle of anger.
Understand Albert Banduraa ™s behavior wheel and how it applies to anger.
Develop a seven-step process for managing your anger and othersa ™ anger.
Have better communication and problem solving skills, which will reduce frustration and anger.
Develop some other ways of managing anger, including coping thoughts and relaxation
more...
