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Introduction to ISO 9000 Series Overview Standards documents are an increasingly essential part of industrial operations and customer safety and satisfaction. For those involved in the supply of goods and services, in assuring the quality and safety of activities and operations, and in providing direction for future planning it is important that they be aware of standards provisions, use these provisions in their activities,  more...

ISO 9000 and 10000 Quality Documents - 1994 to 2000 Development and Application Overview This course is intended to give a review of how the ISO 900N:1987 Quality Standards progressed to the ISO 900N:1994 versions and then were transformed into ISO 9001:2000. Also the course describes how the complementary (guidance) documents were developed and coalesced into more compact versions. The course goes on to discuss the development of a quality system and to summarize  more...

Introduction to Control Networks in an Industrial Setting Overview Communication networks have historically been considered too unreliable to be used in critical applications within the industrial arena. But, advances in technology over the last decade have changed all of that. The new generation of networks are robust enough to handle critical industrial communication needs that would have been considered unthinkable just a few short years ago. This  more...