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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
Programme for - Project Management in Action:
Managing World Bank Projects
Leading to Diploma a Postgraduate a in World Bank Project Management
Objectives Contents, Concepts and Issues
Module 1 - Team Dynamics: Introducing Team leadership
Module Duration: 1 Day
Module 1 Objectives Contents, Concepts and Issues
By the conclusion of the specified learning and development activities,
more...
Project Management in Action Managing World Bank Projects
Programme for - Project Management in Action:
Managing World Bank Projects
Leading to Diploma a Postgraduate a in World Bank Project Management
Objectives Contents, Concepts and Issues
Module 1 - Team Dynamics: Introducing Team leadership
Module Duration: 1 Day
Module 1 Objectives Contents, Concepts and Issues
By the conclusion of the specified learning and development activities,
more...
Oil and Gas Operation for Oil and Gas Non-Technical Staff


General Contents, Concepts and Issues
1. Oil and Gas Conceptual and Contextual Exploration
- 3-D Seismic
- 4-D Seismic
- Abstract of title
- Acidizing a well
- AFE (Authorization For Expenditure)
- Annular space
- Annulus of a well
- Anticline
- API gravity
- Associate gas
- Barrel Standard
- Basement rock
- BCF (billion cubic feet)
- Behind pipe
- Biomass
- Bleeding core
-
more...
SAP and Joint Venture Accounting
Training methodology
The seminar provides the conceptual framework and theoretical background to some key areas of financial management and decision making, which are put into a real world context by providing a practical a toolkita of financial techniques. It includes many worked examples and case studies of real companies relating to each of the topics covered. Delegates are therefore
more...
Advanced Financial Accounting
Seminar Objectives:
Understand strategic planning and decision-making framework
Provide a strategic view of the business environment
Understand and explain the nature and role of financial statements and their interpretation
Understand accounting and finance terminology and use the necessary accounting and financial jargon to communicate effectively with the financial professionals
more...
Human ResourceManagement a Practitioners Approach


The Objectives of the course:
MODULE 1.: Human Resource and Personnel Management
- Demonstrate understanding of distinction between personal management and human resource management.
- Indicate the significant aspects in development of human resource management and personal management.
- Demonstrate an appreciation of important of welfare in the development of personal management and human
more...
From Dragon Teambuilding Int. Ltd.
The Sommelier for a Day Challenge



a SOMMELIER FOR A DAYa
a Sniff, swirl and slurp your way to better team performance!a
We offer highly motivational yet entertaining wine-themed team-building events in exclusive locations in China and Asia. We provide experienced event managers and hosting team who can create a highly memorable, entertaining and motivational experience for the participants.
Your staff will be refreshed
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The Sommelier for a Day Challenge
From Lorman Education Services
Discovery Skills for Legal Professionals
Benefits strong Do you have the latest and most effective strategies for navigating the discovery process? /strong
Join us for this must-attend seminar and get valuable information to help you develop and enhance your litigation skills in order to better assist attorneys. You will get helpful hints and key tools of the trade to help you become more efficient and effective as a key member of the
more...
Discovery Skills for Legal Professionals
Benefits strong Do you have the latest and most effective strategies for navigating the discovery process? /strong
Join us for this must-attend seminar and get valuable information to help you develop and enhance your litigation skills in order to better assist attorneys. You will get helpful hints and key tools of the trade to help you become more efficient and effective as a key member of the
more...
Easements, Covenants and Similar Rights
You've found yourself face-to-face with an easement - now what?
You can get what you need from your real estate despite the intimidating complexity of easements, covenants and rights of way. Whether you're looking to comply with them, fight them or draft them, our local experts will give you the know-how you need to succeed - without getting caught in exhausting and expensive legal battles.
Come
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Internet Researching for Paralegals
Ensure nothing gets overlooked - get effective Internet research tips for paralegals.
Find out how to be the one your attorney or firm relies on. In our fast-paced legal world, we're often asked to find information about someone or something - usually at a moment's notice. Attend this seminar and get the practical tips you need to be an effective Internet researcher.
Get a firm grasp of how to
more...
From Bureau Veritas Training
AS9100 Revision C - Transition Internal Auditor training


This two-day course provides a comprehensive, detailed review of Aerospace Quality Standard AS9100: 2009 and AS9101D. It is beneficial to company management, quality staff, consultants, trainers and internal auditors seeking a detailed understanding of the new AS standard specific requirements.
Topics include;
* Detailed review of Aerospace Quality Standard AS9100: 2009 and AS9101D, including
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From MicroTrain
PMP Certification Training

Cet PMP Certified with MicroTrain I Guarantee it!
As a fellow PMP, instructor and CEO of MicroTrain I Stan Van Nice guarantee you will pass your PMP certification exam or I will pay for your retake of the test. Ask a Microtrain representative how you can qualify for the PMP exam pass guarantee.
When you're looking to increase your marketability and attractiveness in the job market, it's
more...
MCSE Certification Training
Get MCSE/ MCSA certified, We Guarantee it!
Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "As an MCSE myself and owner of MicroTrain, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representation how to qualify for MCSE exam pass guarantee.
If your business is ready to leverage the skills of your IT staff and boost your
more...
CompTIA A Certification Training
Get CompTIA A+ certified.
Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "We believe in our recipe for gettting you A+ certified, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representative how to qualify for A+ exam pass guarantee.
For superior CompTIA A+ certification training in the heart of Chicago,
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From Alan Mars
Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1
CONFIDENCE TIPS, VOCAL COACHING & PRESENTATION SKILLS
DATE; Sunday 21st June
TIMES; 12. 00 until 5. 00pm
COST: 55
VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA
Reliable confidence is based on the repeated practice of surprisingly simple procedures.
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
more...
From Mullan Training
Introduction To Sage Line 50



...package in a commercial environment.
WHO SHOULD ATTEND?
All staff who need to learn how to use the Sage Line 50 accounting package.
Note : Participants should be competent in operating a PC.
COURSE OUTLINE
Key Decisions Prior to Set Up
Basic Configuration
Account Coding Structures/Nominal
Layout of Accounts
Profit/Loss & Balance Sheet Design
Financial Year Settings
more...
From Contacts Plus
Critical Elements of Customer Service
...ritical Elements of Customer Service
Target Audience: All staff in customer service environment.
Program Duration: 4 days
Program Overview:
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that youa re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have
more...
Customer Loyalty and Retention
...
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have. This two days workshop is your
more...
Complain Handling and Resolution
...All staff in customer service environment.
Program Duration: 2 days
Program Overview:
Todaya s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal complaint-handling policy & how can it be used to analyze
more...
Selling Smarter Cross Up Selling Techniques
...rter, Cross & Up Selling Techniques
Target Audience: All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
Ita s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened
more...
Prospecting For Leads
...All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some prospecting every day through warming up cold
more...
Overcoming Objections to Nail the Sale
...rcoming Objections to Nail the Sale
Target Audience: All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address
more...
Telemarketing Using the Telephone as a Selling Tool
...ing the Telephone as a Selling Tool
Target Audience: All Staff in call center environment.
Program Duration: 2 days
Program Overview:
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how the telephone
more...
Dynamite Sales Presentations
...
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your
more...
Building Relationships for Success in Sales
...
Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building
more...
Communication Strategies
...All Staff in work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help
more...
Get organized for peak performanceTime Management
... Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, organize your work flow, learn how use your planner effectively, and delegate some of your
more...
Negotiating For Results
...
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any
more...
The Minute-Takers Workshop
...All Staff in work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or
more...
Conflict Resolution Getting along in the Workplace
Conflict Resolution a Getting along in the Workplacea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that
more...
Safety in the Workplace
... Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment
Program Duration: 2 days
Program Overview:
This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making skills, and to explore performance management issues.
more...
Facilitation Skills
Facilitation Skills
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time.
There has been a growing realization that we have to pay attention to the process elements of
more...
Business Etiquette
...All Staff in work environment.
Program Duration: 2 days
Program Overview:
In todaya s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if
more...
Control Anger Before It Controls You Anger Management
...Controls Youa Anger Managementa
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells
more...
Business Writing That Works
...All Staff in work environment.
Program Duration: 2 days
Program Overview:
For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the
same time clear, concise, complete, and correct.
We can think about writing either as a process or as a product, the
more...
Skills for Administrative Assistant
...Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
more...
Problem Solving Decision Making
...
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two days workshop
more...
Building Your Self Esteem and Assertiveness Skills
...elf Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously
more...
Dealing with Difficult People
...All staff in work environment.
Program Duration: 2 days
Program Overview:
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify
more...
From Mitchell Phoenix
Foundations of Management Excellence



Building a Strong Foundation
A course to establish strong management
a Foundations of Managementa lays the foundation for effective management and defines the principles of leadership and management excellence. It is a course for professionals seeking to build their career in management.
This highly interactive and practical course will assist managers to learn and apply effective
more...
From H2 Training & Consultancy Ltd
Training for Trainers


The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective.
This course will enable delegates to prepare and deliver effective objective
more...
Emotional Intelligence at Work


Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to
more...
From SETTEC
Customer Service Excellence

A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.
more...
From WWP Training Ltd
Essential Employment Law
A Must for all Managers
Legal constraints on employers are continuing to increase and are becoming even more complex to administer and apply. It is therefore essential that employers, managers and HR departments are up-to-date with legislation and understand how to apply it at work.
This programme is for you if
you are involved in the employment and management of staff. It is particularly
more...
From Fintuition
Credit Derivatives and Hedge Funds



This course is aimed at prime brokerage staff, hedge funds and fund of funds, institutional investors and others wishing to gain a thorough understanding of credit derivatives as they are used by hedge funds. The course will test knowledge on a continuous basis by use of realistic scenarios for all.
more...
From POTIFOB Ltd
PRINCE2 Foundation






PRINCE2: 2009 Foundation Training Course Goals
Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course.
Participants & Benefits
This course is suitable for project managers,
more...
From Everrise Training & Consultancy
English Language Communication Course For Company Staff



This course will enable you to effectively speak and write professional and clear business correspondence in english. Speak confidently and effectively, master good communication skills. This will enable you to perform better at work, to use english effectively at the workplace as well as socially and to do your job with more confidence. You will learn how to write clear emails and letters, as
more...
From Opposite Leg Creative Company Ltd
Team Building - The Shared Meaning
Being engaged in meaningful work as part of a united team is highly motivating and leads to the achievement of shared goals.
Opposite Lega s a The Shared Meaninga Team Building day uses the model of the ensemble theatre company to unify any department or staff team. Dona t worry this day does not involve singing, dancing or pretending to be a tree; the aim of a theatre
more...
Presentation Skills
Presentation Skills a Performance
This is a stand- alone course; you needna t provide us with any presentation examples or background material, so it works perfectly as part of a general staff training programme.
All the hard work is done. The presentation is written and prepared. It is persuasive and convincing. You take the stage. Your voice begins to wobble. You feel yourself
more...
From HBF Networks
Cisco Unified Communications IP Tel Part 1 v60
CIPT1_60 Course Description
Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution.
This course
more...
CIPT Accelerated CIPT parts 1 and 2 v60
IPT ACC_60 Course Description
Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified
more...
From Knowledge Train
Introduction to Project Management

This one day Introduction to Project Management training course will help you to plan and manage projects effectively.
The course will teach students how to manage projects successfully and confidently and is applicable for any project. The course enables students to:
* identify project objectives
* define work
* write a project plan
* monitor progress and take corrective actions
*
more...
From Spectrum Training Services
Coordinating Corporate Development
Introduction:
This workshop is designed for those who work as training coordinators, trainers, or developers of training programmes.
In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis
more...
From The Training Clinic
Train the Trainer Workshops and Certificate Programs




The Training Clinic is Americas train-the-trainer leader and has been since 1977. We offer quality in-house professional development training programs for trainers, training managers and coordinators, training designers, supervisors, managers and secretarial support staff. We focus on the effective, inter-active design, delivery and management of training. We practice learning by doing, not just
more...
From Cosensa Learning & Development Ltd
Office Safety
Course Objectives:
The office is generally regarded as a safe environment but each year, many thousands of office workers are injured and fatalities are not unknown. Recent times have seen a dramatic increase in the incidence of a sick building syndromea , work related upper limb disorders, stress, staff security issues and so on, with all the associated human and financial costs.
more...
Performance Management
Course Objectives:
This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all
more...
From RAMCO Software Training
RAMCO Software Training







RAMCO Software Training is a leader in innovative solutions for corporate computer software training on business software programs such as Microsoft Windows, Office, Project, Adobe Photoshop, InDesign, Acrobat and Dreamweaver. Whether at your facility or in one of our conveniently located training centers in Seattle, Tacoma, or Renton, RAMCO Software Training delivers a comprehensive curriculum
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From American Trainco
Uninterruptable Power Supply UPS Systems
How often do you get a chance to work with the Uninterruptible Power Supply system in your facility? Do you know what steps to take in the event of an emergency so that your facility can be kept up and running? What is your procedure if something goes wrong? What about regular testing and preventive maintenance?
Too often UPS systems come online late or delayed because the first responders
more...
UPS Maintenance and Readiness
Do you know how your UPS system works? Do you even know if it works? And if it does, do you know what to do if the power goes out? What about when the power comes back on?
This information packed seminar is designed to help attendees answer these questions at their facilities.
Backup emergency systems are essential, but only valuable if you properly maintain and test them, know how they
more...
From John Sturtevanta s Business Writing Seminars
10 Clear Ideas for Writing Well
10 Clear Ideas
How to think clearly & write what you mean!
Information is plentiful in business. But how you communicate that information is critical. People at all levels and in every department in must continually turn information into knowledge to help their colleagues, managers, staff, and clients make the right decisions.
In this high-energy 60-minute presentation, you will learn
more...
From Asktenali.com
Training On Soft skills for Base Line staff
Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training
more...
From Create-Learning
Team Building Program Accountability and Team Cohesion


Problem:
Your team is suffering from a lack of team cohesion and accountability of actions (be they positive or negative).
While needing for a strong team sense of togetherness and remaining safe while involved in emergencies, the team has a challenging time admitting faults, holding others accountable and themselves accountable for actions that are damaging the team.
This lack of
more...
From Nursing Unlimited Incorporated
Stress Free - Advanced Cardiac Life Support (ACLS)
Course Overview ACLS
Welcome to the ACLS course taught in a manner that has been recognized by professionals as the best approach to learning. From Nursing Unlimited s library, an interactive curriculum combined with a multimedia presentation produces a dynamic and pleasing learning environment. With our state of the art equipment and diversified faculty, Nursing Unlimited s ACLS course is
more...
From Global Innovative Campus
Resolving Conflict in the Construction Project Environment
Description
The construction project environment is inherently adversarial. It is not uncommon for disputes and disagreements to escalate into serious conflict. This conflict can be phenomenally expensive, both financially and personally. Delays in resolution, the financial costs of using the legal system and the added expenses of document management all contribute to increasing the cost of
more...
Total Building Commissioning Process
Description
Total building commissioning, a tool originally developed for HVAC systems, is being extended to all building systems: the current concept of total building commissioning. Its use is one the rise. Many major companies and government agencies now require the commissioning process on new construction and renovation projects.
Owners of institutional, commercial, and industrial
more...
From Illumine Training
Value Adding Appraisals
Value Adding Appraisals
Making Appraisals Work For You
Is your team's experience of appraisals a box-ticking exercise and waste of time? Is your view, as the person hosting the appraisal, that you need to get it done as quickly as possible, file it and tell HR you're up to date?
Appraisals are a great opportunity to:
Give (and receive) constructive feedback
Reflect on what went well...
more...
From Management Development Associates (NA) Inc.
Industry business and management risk training





Industry, business and management risk training:
With a high-level view of the economy established and regulatory risk assessed, no lend can realistically be sanctioned until there has been a detailed sector analysis and the all-important assessment of management.
We are able to introduce, in a practical manner, effective tools for sector analysis and demonstrate how to apply them in the
more...
From Nursing Unlimited Incorporated
Phlebotomy
Course Overview
In this age of cross training, most members of the health professions utilize the skills needed to draw blood. This program develops phlebotomy skills in the RN, LPN, Respiratory Therapist, EMT, or PCA. It provides the skills to properly and safely perform venipuncture, as well as preparation of the specimen for laboratory analysis. Topics covered include anatomy and physiology,
more...
From Last Minute Training
TRA - IT Security Harmonized Threat and Risk Assessment Workshop (5 Days)
Location: Ottawa Date: 2008-05-05
List Price: $2395 Offered Price: $1916.00
Seats Available: 2
This applied course is designed for all TRA stakeholders, including TRA practitioners (those who conduct TRAs), risk management program managers (those who review and recommend risk mitigation strategies based on TRA results), staff supporting the TRA process (auditors, legal, human resources,
more...
Critical Elements of Customer Service
This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff
more...
Conflict Resolution Negotiating Win-Wins
Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain
more...
Dealing with Difficult People
The easiest way to deal with difficult people is to stay as far away from them as you can, suggests Robert Bramson, Ph. D., an Oakland, California, organizational psychologist and management consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita s a do-able option. But the vast majority of people cana
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From ITSM Academy
ITIL V3 Lifecycle Course - Service Transition ST
The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The
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From Quillcomm Ltd
ITIL v3 Foundation Training 28-30th March 2012 Tanzania
Learn about process improvements, benefits, and challenges of ITIL, and get your ITIL Foundation certification.
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well
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From Abar Solutions
Environmental Management System EMS
Concern for the environment and a growing awareness of the need to manage resources efficiently are driving many businesses to adopt an environmental management system, (EMS), as a mechanism to respond to the pressure and thereby minimise their impact on the environment. Through this focus on improving the efficiency of all their working practices, businesses are also likely to benefit from a
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From Texas Heart CPR Training
Heartsaver Pediatric CPR and First Aid


The Heartsaver Pediatric First Aid Course is intended for all individuals involved in child care who have a duty to respond to a cardiac emergency involving a child, including: education and child-care professionals, lifeguards and other recreation staff, security guards, airline personnel, police and firefighters. You will learn CPR and Choking Relief for children and infants and First Aid.
more...
From Abar Solutions
Advanced Supervisory Skills - Supervisor Development Program

This seminar is designed for all those who have the potential and capabilities of developing into Supervisora s, Team leaders and new managers. Whatever their job title, if they are in charge of others then they will be helped greatly by this seminar. In this seminar you will learn to:
Be effectively and professionally equipped for the major transition from the workforce to a team /
more...
From Aditi Consultancy Services
Over View of Geometric Dimensioning Tolerancing


In this one day over view of Geometric Dimensioning & Tolerancing training course focus will be on GD&T terminology, definitions, representation of GD&T tolerances in engineering drawings and their proper interpretation. Though practical examples, case studies, inspection methods and advanced concepts are not covered, this course gives very good introduction to the subject to all those who are
more...
From People Biz Inc.
Realtor Power Circle Group Coaching program starts Nov 3rd
Is this you?
Are you committed to growing a healthy business and would you benefit from the momentum of ongoing group support and coaching?
Who should register?
Realtors who are trending 18 or more transactions a year and have been in the industry full time for more than two years.
Intentions of program:
To offer an affordable, high value development program for Realtors
more...
Strategic Planning Teleclass starts Feb 3rd
Join this 4-week teleclass and...
- Define and create your vision statement
- Define and write your mission statement
- Create a future organizational chart to map your hiring strategy
- Look at your culture and define your company values
- Create action plans with your partner or team
Cost of the course is $89.
Current coaching clients are free!
All classes are at 3pm CST.
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Healthy Solutions Group Coaching Program starts Oct 20th
Healthy Solutions Group Coaching Program is a path to a powerful relationship with your body, food and exercise.
Coaching is an opportunity that few have experienced and yet so many acknowledge the wisdom of it!
Everything we want to accomplish first needs to happen internally. Do you sense the truth here, but prefer not look at it? This program is for people who are finally ready to look.
more...
From DW Associates Pte Ltd
How to make competition irrelevant?



How to make competition irrelevant?
Powerful leadership. Do differently. Break all rules
Seminar Introduction
====================
How Entrepreneurial Leaders lead in tough times? In the current turbulent economic times and uncertain business conditions, leaders need to know how to maximize the potential in their employees, while motivating them to improve business results. Every
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RE-inventing Leadership & Corporate Entrepreneurship



RE-inventing Leadership & Corporate Entrepreneurship
Leading in the age of rapid change.
How to get your team to focus for innovation at work for greater results
Seminar Introduction
In the 21st Century, you either learn or die. Learning is the only true life and competitive advantage. There is no better time than now
If YOU are a MANAGER, you have to re-evaluate the way you do
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How skillful leaders develop winning competitive strategy and respond to change?



How skillful leaders develop winning competitive strategy and respond to change?
Liberating talent and build winning team.
Creativity and innovation are born of tension, passion, and conflict.
Seminar Introduction
====================
Leaders need to view their staff as partners rather than subordinates, recognizing and liberating their talents. There has been emphasis on creativity
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From People Biz Inc.
Ask an Expert- Connie E Brubaker Free Conference Call 3 pm August 13th CST
Ask an Expert-Connie E. Brubaker
"The Secret to Outstanding Customer Service"
Join Alicia Marie as she interviews expert Connie E. Brubaker.
Connie Brubaker began her training and speaking business because she is passionate about the power of relationships to make a business successful. Connie is the owner of Integrity Training Solutions since 1999 where she helps business get and keep
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From MGM Training Limited
First Aid At Work
Who should attend
a A person who has been designated as a First Aider at work. All employers in the UK have a legal obligation to make First Aid provision for their employees
Course syllabus
a Accidents and illness
a Using a first aid kit
a Simple record keeping
a Treatment of an unconscious casualty
a Heart attacks
a Resuscitation
a Shock
a Choking
a Bleeding
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From FormaServe Systems Ltd
TCPIP Administration on the IBM i



This one day course has been designed for technical and operational staff that need to be competent on how TCP/ IP fits into the IBM System i world.
The course will cover all aspects of this popular communications protocol.
Numerous lab exercises will ensure students are exposed to the maximum benefits of this course.
The latest features of IBM i will be demonstrated during this course.
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Webservices on the IBM i



This one-day instructor-led course gives a succinct overview of the process of creating, publishing and using Web services on the IBM i server.
It proceeds to explain various topics such as SOA, XML, SOAP and WSDL.
Students will use this training to learn to develop the required Webservice components (both server and client side).
This course has been developed for real-world, commercial
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WebSphere Application Server Administration



If your daily tasks include supporting the IBM WebSphere Application Server, then this is the course for your.
On this course you will learn how to install and configure WebSphere on the i5/ iSeries.
Learn how to deploy and install business applications, perform regular administration tasks, determine problems and backup & recovery of WebSphere configurations, applications and data.
Also
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WebSphere Management Overview


This course will give an overview of all the IBM products under the every changing IBM WebSphere umbrella.
The latest features of IBM i will be demonstrated during this course.
We are dedicated to providing quality education for the IBM i. Our mission is to aid you and your staff to take advantage of new and existing technologies and become more productive in your everyday work. All our
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From Family Therapy Training Institute of Miami
Implementing Evidence Based Programs



For the success of implementing an evidence based program (EBP), the Family Therapy Training Institute of Miami works with the agencies' staff, with community partners, and with stakeholders to produce and develop a full systematic context that supports efficacy and success from referral to completion of each case. For this purpose, FTTIM consults and coaches the agencies in all matters related to
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From Investment Education PLC
Risks Controls in Securities Operations

OBJECTIVE
The current environment and recent history has shown the dangers of ineffective or defective Operational Risk Control. Consequences can be massive in terms of financial losses, reputation besides personal career prospects.
Regulators are now also paying much more attention to Risks and Controls in Operations in assessing a companya s safety, security, and hence Regulatory
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From UC San Diego Extension Digital Arts Center
Learn to Create Your Own Mobile App
The Digital Arts Center ( DAC ) is a branch of the University of California, San Diego, Extension. DAC offers professional training in various digital media art fields such as game design, graphic design, mobile apps development, video production and web design.
How can I learn more about the programs?
Attend a Free Information Session on Monday August 22, 2011 6-7PM
Join us and learn about
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Learn to Create Video Games
The Digital Arts Center ( DAC ) is a branch of the University of California, San Diego, Extension. DAC offers professional training in various digital media art fields such as game design, graphic design, mobile apps development, video production and web design.
How can I learn more about the programs?
Attend a Free Information Session on Monday August 22, 2011 6-7PM
Join us and learn about
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From The Outset Group
IIBA Business Analysis One Principles Tools and Skills of Business Analysis - 4-Week Evening Course NEW
IIBA Business Analysis One: Principles, Tools, and Skills of Business Analysis
4-Week Evening Course (NEW)
Tuesdays & Thursday Evenings 6: 00 PM - 9: 00PM
Starting on March 1st
2011 Special Nashville Pricing: $1, 960. 00
(32 IIBA Education Credits CDU )
A comprehensive overview of the profession of Business Analysis and the role of the Business Analyst. This seminar earns 32
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From PCC (Psychology of Culture Change) LLP
Executive Coaching and Mentoring



PCC provide support for Executives who require professional, mature experts in all matters related to change; Our seasoned team can support individuals at both a personal development and professional level.
In our experience we have found the most valuable service offered to senior managers and execs is an ear to listen and a compassionate yet educated, experienced and structured opinion for
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From Gemstech Institute
fire and safety training institute in india best college in india
FIRE AND SAFETY ENGINEERING INTERNATIONAL DIPLOMA
HEALTH SAFETY ENVIRONMET INTERNATIONAL DIPLOMA
OSHA 10 HOURS ( USA Dept. of Labor )
OSHA 30 HOURS ( USA Dept. of Labor )
ACCOUNTS TALLY, FOCUS, WINGS, PEACHTREE
A+ N+ MCITP CCNA CCNP CCIE
ADVANCE HARDWARE & NETWORKING
AUTOCAD, 2D/ 3D Max
HVAC, MEP DESIGNiING iDIPLOMA.
ADVANCE WEB DESIGNING iDIPLOMA.
GEMSTECH International Learning
more...
From Modulus
ITIL v3 Foundation for IT Service Management Training





This ITIL courseware training guide book will focus on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL v3. This courseware is designed for all levels of IT Service and Support staff. The 3-days of instructional training materials provides IT professionals with the knowledge to write the accredited industry certification exam for the
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From Investment Education PLC
Pension Investment Briefing

Background
The Pensions Act requires all Trustees of Pension Funds to have knowledge and understanding of a wide range of investment issues and practices. In addition knowledge of relevant Pensions law is needed.
This 2 day course is designed to present the main and secondary elements needed in a useful, entertaining and practical fashion. No specific prior knowledge is assumed.
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Accounting for Investment

Background
This course gives a complete overview of the accounting procedures in all the major investment areas: Equities, Fixed Interest, Futures and Options including aspects such as the main Corporate Actions.
Delegates
Investment accounting staff and their supervisors and managers with daily involvement in investment accounting who want a complete overview. Auditors, both internal and
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From Travel Academy of India
Corporate Travel Training Program





For Travel Agents, Airline Staff, BPOs and Corporate Travel Desk Staff. The program trains to do reservation, ticketing, documentation and all travel arranegements like hotel bookings, car rentals, travel insurance, etc. for corporate travelers. Also trains to work on Computerised Reservation systems (CRS). IATA qualified instructor with over five IATA certifications and over 15 years of Industry
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From MT Medical Training Academy
Assisting with the Administration of Medication



This course is prepared to train unlicensed med-waiver providers and their employees, CNAs and HHAs to supervise clients who are self-administering medications or to administer medications to clients.
The intent of this course is to provide guidelines to all unlicensed direct care staff serving individuals with developmental disabilities in adult day programs, foster homes, group homes,
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From Safer Food Scores
Level 1 Award in Fire Safety Awareness Training for the Catering Industry
Whoa s it for?
This half-day qualification is aimed at all staff, particularly new starters in any workplace or those who intend to move on to further fire-safety training. There are no pre-requisites for this qualification but it is advised that candidates have a minimum of Level 1 in literacy or numeracy or equivalent. Arrangements are in place for special needs.
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From Apollo Consulting Group Limited
Time-to-Market Agile Project Management
Course Overview
In our competitive global economy, time-to-market is the name of most industries, for any projects from IT, Telecom to any new product development organization. As we are in the information age with a dynamic market condition that change seems to be unavoidable. More and more worlda s Fortune 500 companies are turning to Agile for a more effective project management
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MSP - Managing Successful Programs Training


Course Description
Program Management is the process, tools and techniques for managing a collection of projects to achieve specific organization objectives in alignment with the vision. MSP ® (Managing Successful Programs) represents proven program management good practice in the successful delivery of transformational change through the application of program management.
MSP defines
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From CP Training Consortium
Contract Terms and Conditions - The Law
Learn about English law and how to negotiate T&Cs successfully.
English Law is often chosen by organisations operating internationally as the preferred Law for their contracts, and yet many people feel uncomfortable as they possess insufficient depth of knowledge to really understand what's going on. Contracting & Procurement staff, sales people and their legal advisors all need a good
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Stakeholders in the Supply Chain - Managing Expectations Contributions and Needs
Engaging and managing the key people in the right way.
Traditionally, organisations have recognised both internal stakeholders in their business, such as internal service users and providers, staff, colleagues, management, board members and shareholders, and external stakeholders such as customers suppliers and contractors. Less obvious in some cases are the wider community within which the
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Strategic Contract Management - up to Award
How to develop a Contract Strategy that defines the kind of contract appropriate to the circumstances and identifies the best contractor for the contract.
More and more of our business is being conducted by external resources under contracts that are managed for the company by line staff drawn from virtually all the functions. This creates opportunities for great benefits to be gained but is
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From PTR Training
Accountable Leadership
Once it was enough to get the job done and sign off on it. Moving into the global arena, thata s no longer good enough. At every level, todaya s managers and staff must take command of every task, process and protocol. This powerful one-day class will lay it all out in terms you can understand.
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From Dolphins Group-Dolphins Training & Consultants ltd
Public image Dressing and etiquette Skills Training in Kenya and Africa



a Your body language, your clothing and accessories have a tremendous impact on how you are judged by others.
a Are you presenting yourself with the professional polish that customers deserve and expect?
Different working environments demand different styles of attire, however, a 10-second glance is all it takes for social contacts and potential clients to size-up your sense of
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Public Speaking and Business Presentation Skill Training




Do not let your speaking, or the lack of speaking, do you in. Public Speaking and Presentation Skills can be learned and honed to perfection.
Indisputably, these skills can propel you forward professionally and socially.
Whether you're a complete beginner to public speaking and business presenting or looking to improve existing skills,
this training will bring out the best in you or your
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From Jodo Institute
IT Infrastructure Library v3 FoundationITIL V3




We are living in the world of Information Technology where almost every company using IT infrastructure and services. IT is facilitating tool that improves efficiency of organization. So there is always need for companies, to use and maintain robust IT environment. This course specifically focused on fundamental of Information infrastructure processes and its functions. The need for a strong IT
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From Hands-on-Workshops Healing Institute
SPA staff training DUBAI and ABU DHABI




We offer CMA approved courses for your professional staff (of all experience levels) with minimal disruption to your normal business operations. We also offer guidance on adding complementary therapies to your spa repertoire, customizing training based on your current spa services, and recommendations for equipment needed. Whether your goal is to expand your service offerings and client base,
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From Youth Change
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 7-8, 2009:
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours
more...
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
December 11-12, 2008:
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
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Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
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From Manufacturing Executive Institute
Constructing and Maintaining the Market Requirements Definition - The Critical Missing Link in Sales Forecasting
Forecasting requires data from the past (historical sales data), data from the present (direct communications with sales staff and customers) and data the future (the Market Requirements Definition, or MRD). The MRD is a document that expresses all that needs to be known about products, markets and customers; looking into the future. The MRD is the Chief Forecastera s view into what will
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From Terrateach
Apple Keynote 09 training For Presentations
This training in Apple Keynote 09 will teach you how to deliver presentations that will inform and delight your customers and audience. WIth visually stunning transitions, 3D charts, video, audio and a host of other features, Keynote is rapidly becoming the presentation software of choice for people who want to make the maximum impact. It's time to get on board!
In this one-day Apple Keynote 09
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From India Facilitation Network
Level A&B Certification from British Psychological Society in occupational Testing
Level A
This option is ideal for those who do not intend to use personality measures. This course covers tests of ability, aptitude and vocational interests and leads to the BPS Certificate of Competence in Occupational Testing Level A which is accepted by all reputable U.K. publishers as the basis for registration to use this category of tests.
Who is the course for?
The combined course is
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From ALS Training
Comprehensive Food Safety Courses for both Accredited and Non-accredited Qualifications
ALS Training are a fully accredited Training Centre and our tutors are also accredited by the
Chartered Institute of Environmental Health
When you purchase a Training course from us you are joining an organisation dedicated to Food Hygiene and Safety. You will be given the opportunity of One to One tutoring.
Do not confuse our courses with just resource provision
Food Hygiene
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From Dever Solutions Limited
Organisational Context
The Organisational Context
a A clear path to a genuine understanding of the business environment for technical and professional peoplea
Focussed, Practical and Highly Relevant Three Day Course
This course tackles the key business issues which todaya s professional has to confront, within an increasingly competitive commercial environment.
It will provide thorough instruction
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From TBC Training
Leadership and Management Training
3 day course
Leading with Confidence and Success
Have you recently promoted a Manager and want to help him/ her gain support and respect from employees? Perhaps you feel you need help with leadership techniques yourself?
Good leadership means getting your team on your side to work to a common goal. Having staff 'on your side' can mean the difference between success and failure in almost any
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From Aspect Training
Sales Management Skills
The performance of a sales force is reflected by the quality of sales management. Aspect Traininga s Sales management training course is designed to tackle the key challenges of managing the sales force. Any manager who leads currently leads a sales team or is due to have responsibility for managing sales people will benefit from attending this course.
Those attending Aspect Traininga s Sales
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Mentoring Skills for Managers
As more organisations opt for non-hierarchical structures, staff have become empowered - which means theya re more responsible and more accountable. The onus for enabling staff in this way rests with the manager. Their role is changing from task-oriented controller to leader, coach and mentor, bringing with it new responsibilities and skills.
Aspect Traininga s Mentoring Skills for Managers
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From ALE Associates Ltd
Hospitality sector training
Toastmaster Training Course.
All BIIAB courses:
Designated Supervisors course.
Health and Safety
Infection Control
SIA Door staff training
.
BIIAB NCPLH Level 2 National Certificate for Personal Licence Holders
Duration One day
a The market-leading personal licence holder qualification (NCPLH) and the industry's choice
a a 24 hour turnaround of results
a Handbook
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From the Henderson Group
How to Audit zOS with USS TCPIP FTP and the Internet

This class is a logical follow-on to "HG64: How to Audit MVS, RACF, ACF2, CICS, and DB2 Security". Mainframe Data Security Officers will benefit from this class, as well as IT auditors. Now that most mainframe installations have connected at least one mainframe to the Internet, auditors and security staff need to address the effect this has on mainframe security. IBM has made these Internet
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From Ace Learning Centre
POWER ENGINEERING ELECTRICAL CLASS 4 PREP CLASS JUN 29 , 2010
ACE LEARNING CENTRE-A LANDMARK IN ELECTRICAL EDUCATION
UNIT # 266 , 8128 128 STREET
PAYAL BUSINESS CENTRE
SURREY , BC V3W 1R1 CANADA
PHONE: 778-317-2346
info@ACELEARNINGCENTRE. org
www. ACELEARNINGCENTRE. org
ACE LEARNING CENTRE IS A PIONEER EDUCATIONAL INSTITUTE that specializes in helping Power Engineering students CLASS 4-1 to prepare for challenge exams
A Power Engineer or
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From Texas CPR Training
Heartsaver CPRAED Training



Who can attend? Lay rescuers can attend the Heartsaver AED course to:
Meet the training needs of medically authorized (where required) public access defibrillation programs in corporate settings.
For example, management and staff of worksite settings such as senior centers, residential care centers, security officers, flight attendants, shopping mall employeea s etc.
Meet the
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From DOT Compliance Help Inc
Train the Trainer Workshop
This three-part workshop provides you the tools you need to perform three mandatory compliance-related tasks:
Part A: New Driver Training:
The DOT requires you to provide training for all new drivers hired since Feb 2003. Topics include qualification / disqualification of CMV operators, Hours of Service, Driver wellness, and the whistleblower rule(s). Ita s not hard, it doesna t take
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Maintenance Management documentation and prioritizing your maintenance effort
Most people are mystified by this exacting process. You have a couple files for each truck but none for the trailers or you have one file for all your maintenance, or you dona t really have a maintenance file at all. Regardless what your current situation is, We will de-mystify this for you and get you on the way to a maintenance documentation process that is as painless as possible (Ita s
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From Human Resources Services
G K Lim's "It's A Deal -- Effective Business Negotiation Skills"
Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities.
Most
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From LJL Seminars (tm)
Presentation Skills consultation Services


Consultation Services -Are you looking for someone to provide all your presentation skills training? Lenny Laskowski is an international professional speaker and author of the book, "10 Days to More Confident Public Speaking" (Warner Books).
Lenny is also available as an on-going speech coach or trainer for your staff and can provide a package of workshops and/or seminars over the course of
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From Paramount Training College
Dementia Awareness
...NESS
Overview
This dementia training course is aimed at all staff working in the care environment who work with older people with dementia. A general understanding of the issues associated with Dementia will be established. Attendees of this dementia course will gain under-pinning knowledge of the below issues and therefore will be able to put this into practice where necessary.
Outline of
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From Little World Training
First Aid at Work
This 3 day course will enable those qualified to act as an First Aider in the workplace whatever the level of risk. All companies should have at least 2 employees trained to this level, especially those working in higher risk environments or larger companies. Employees classified as "lone workers" should also be trained to this level.
Our courses are fully HSE accredited and approved and are
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Emergency First Aid at Work

This 1 day course will enable those qualified to act as an Appointed Person in the workplace where the level of risk is low. Those working in higher risk environments or larger companies, should take the full First Aid at Work course (FAW)
Our courses are fully HSE accredited and approved and are valid for 3 years with an annual refresher course at no extra charge. All clients who successfully
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From Dita Consulting
Infection Control Awareness
...ontrol Awareness
Overview
This course is aimed at all staff working in the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this training course the candidate will be able to state the obligations and responsibilities that should be performed when dealing with infection control
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From Practicum Strategic Training Provider
Supervisory Skills Mastery Lead Empower Motivate
"A 2008 study conducted by the Economist Intelligent Unit, entitled Growing Global Executive Talent, showed that the top three leadership qualities that will be important over the next five years include: the ability to motivate staff (35%); the ability to work well across cultures (34%); and the ability to facilitate change (32%). The least important were technical expertise (11%) and "bringing
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From The Door Supervisor Training Organisation
SIA Door Supervisor Security Guard Course
To work as a SIA Door Supervisor or SIA Security Guard in the UK you will need to have an SIA licence issued by the Security Industry Authority (SIA).
One of the requirements of the SIA licence is that you hold a recognised qualification, and the Level 2 Award in Door Supervision meets the requirement for the SIA Licence.
We run SIA Door Supervisor Courses in Bournemouth, Reading, Brighton,
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From The Satisfaction Academy
Coaching Institute For Bank POBank ClerkMATRailway RRB Non-TechCDSStaff Selection Commission SSCCentral Police Force ACPolice Co
Coaching Institute For Bank PO, Bank Clerk, MAT, Railway RRB Non-Tech, CDS, Staff Selection Commission SSC, Central Police Force AC, Police Constables Of BSF/ ITBP/ CRPF, Lower Division Clerk, Ground Duty Officers Course GDOC, LIC, Indian Coast Guard AC, SI In CISF.
WANT TO CLEAR YOUR COMPETITIVE OR SERVICE OR JOB EXAM IN 1ST ATTEMPT?
THEN JOIN a THE SATISFACTION ACADEMYa , KOLKATAa
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From Spearhead Training Group Ltd
Executive Leadership Programme



Leadership is about making things happen, putting your stamp on the future. Research clearly indicates that leadership skills can be identified and developed through leadership training.
This course is one of our senior management development courses and is designed specifically to enhance executive level performance. Leadership is recognised as a core skill for senior managers and this three
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From Business Building Mentors
The 7 Steps to Business Freedom - Free Business Seminar




This Free Business Seminar is information packed. In 3 hours you'll learn some of the best business building information you have ever seen.
The Free Seminar goes through content on the 7 Steps to Business Freedom, which are:
1. Building Your Vision
2. Team Building & Recruitment
3. The Magic of Measuring
4. Planning to Achieve Your Goals
5. Systems for Profit Growth
6. Secrets of Sales &
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From The Training Experts Ltd
Cellar Management
This one day course is designed to increase delegatea s knowledge and competence in order to improve beer quality at point of sale across all categories of beer.
The Award in Beer & Cellar Quality provides valuable knowledge on how to optimise quality and safety through managing the storage and dispense of draught and cask beer products.
The standards which underpin the course have
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Managing the Discipline Grievance Process
The legalities in relation to the specifics of how to conduct discipline & grievance interviews are a minefield in themselves. This one day course looks at the importance of getting it right first time and helps delegates to combat one of the areas that a vast percentage of managers at all levels find difficult to manage.
Target Group
This course is aimed at managers and senior staff who have
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From Fathom Corporate Training
Internal Brand Training
All of us have had customer service experiences that didna t quite live up to our expectations of a brands promises. Service intensive businesses have theya re work cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external customer service that supports or deteriorates brand value at multiple touch points.
Even when an
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From SCSenglish
SCSenglish Corporate In-house English Courses Shanghai China





SCSenglish Corporate In-house English Courses
SCSenglish specializes in the teaching of English to employees of leading companies in Shanghai, primarily multi-nationals.
SCSenglish has been one of the leading Corporate English Trainers in Shanghai since 1995.
Our Approach
All of our trainers are graduate native English speakers with extensive experience teaching English as a foreign
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From ECO MAX Training & Learning Centre
Psychology of Selling Professional Selling Closing Techniques
Sales people are the most important in the business. Without sales, the transaction will not take place and there will no customer for any businesses. The stronger the sales team in the organization, the more successful the organization become. Therefore, training your sales team is the ultimate most important task all managers have to do when come to managing business. These courses will
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From Credit Management Services Limited
A Credit & Collection Workshop/ How to Collect MONEY!



DO YOU OR YOUR STAFF WANT OR NEED TO KNOW MORE ABOUT THE EFFECTIVE COLLECTION OF YOUR ACCOUNTS?
Strong Negotiation Skills Excellent Telephone Techniques
Pre and Post Call Action Effective Communication Skills
Understanding the reasons why accounts become overdue and the psychology of debtors.
These skills, and much more, will all be revealed during the following Seminar
more...
Understanding the Legal Processes in the Collection of YOUR Debts



DO YOU OR YOUR STAFF WANT OR NEED TO KNOW MORE ABOUT THE LEGAL PROCESS IN THE RECOVERY OF YOUR OVERDUE ACCOUNTS?
nWhat are the steps? How long is it going to take?
What is it going to cost? How can I maximise my rate of recovery?
How can I recover all of the costs + interest?
How can I get the best out of my collection agency / legal counsel?
The answers to all of these
more...
From NGMTraining
Automated External Defibrillation, Medical Gas (Oxygen Therapy)



All organisations are required to make a suitable and sufficient risk assessment of their First Aid provision. It as long been established that access to Automated External Defibrillation, and Oxygen Therapy at the time of a cardiac arrest can greatly improve the chances of survival for a casualty.
Many organisations, especially those with large numbers of staff and visitors have now concluded
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First Aid at Work, Appointed Person,




NGMTraining offers HSE approved First Aid at Work, and requalification courses, 24hrs a day 7 days a week at your location to best meet the needs of your logistical requirements.
If required we can arrange training at various venues throughout the North West.
All trainers hold formal teaching qualifications, will have attended course specifics to the delivery of the subject matter, and will have
more...
Health and Safety / Manual Handling





NGMTraining offers only externally awarded qualifications in relation to Health and Safety,and associated courses.
This is your guarantee that the course is fit for purpose, in that it as been independantly assessed for content and resources provided.
Our CIEH qualifications are the ideal value for money answer to your Health and Safety training needs. All courses can be run at your own
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From Pahladsingh Accountancy & Consultancy
Audit Report Writing 5-day course
Persuasive communication is an essential skill for auditors at all levels, and high-quality audit reports are a key communication tool. Communication by the auditor is one of the points of measurements by which the client values assess the overlap quality and effectiveness of the audit. Managers and associates who know how to help their staff members as well as themselves become better writers,
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International Master Course on Public Sector Accounting 22 Days - Miami
Introduction
This 22 days master course gives delegates an overview of the concepts of governmental accounting. For financial and non-financial professionals and officers working at the government or a not-for-profit entity, this course will give them a thorough understanding of the concepts of financial accounting, budgeting, control and auditing in a governmental or not-for-profit
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From Techxact Middle East
International Data Center Authority IDCA Training Certification
Burj Al Arab, Dubai on April 15th-19th, 2012 - DCIE (Expert Track)
Please note you can make bookings by notifying us about your requested number of seats for yourself, clients, affiliates and respective staff at the earliest.
For your reference and use we have provided more elaborated information on the offering courses as follows:
DCIS (Data Center Infrastructure Specialist) 15th &
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From Innovara, Inc
Marketing Plan In Action Open Seminar (Thailand)
Marketing Plan In ActionTM
A Systematic Result-Oriented Approach to Pharmaceutical Marketing Planning
Innovara Thailand will hold an open seminar on Marketing Plan In Action (MPIA) in Bangkok on Nov 22-24, 2011.
The aim of this 3-day MPIA program is to enable your marketing staff to develop a highly effective marketing plan for their healthcare/ pharmaceutical brand.
MPIA takes the
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From Parthenon Box
Training Coaching and Competency Development
Overview
What if we train them and they leave? What if you dona t and they stay?a
Those organisations that understand the benefits of offering comprehensive development programs for staff at all levels and in all job roles have a major competitive advantage in their market. Understanding the benefits is the first step but the most important step is knowing how to deliver effective
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From The Hospitality Training Company
Service Excellence
Customer service proficiency at its best.
Staff are taught how to provide exemplary service and a positive guest experience in all situations. We give your staff the tools they need to improve your business.
We teach your saff and management how to make every customer service experience exceed expectations. Training takes place on location, with staff on site.
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From Modern English Training Center
English Language Testing System
The International English Language Testing System (IELTS) preparation course is comprised of five modules totaling either 30 or 40 hours, depending on the level of study undertaken, and designed to prepare students for the IELTS exam.
All components of the course are directly related to the IELTS exam and cover the reading, writing, speaking and listening skills necessary to master the range of
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From Ice-Training
Cellarmanship and Bars Management
Ice Advanced Cellar Management Course
The Ice cellar course is designed to help Licensees and their staff ensure that their beer is consistently served in optimum condition. A good pint will increase sales and build demand for more.
Delegates will combine classroom learning with hands on practice in a working cellar.
The course is divided into seven modules, which combine to cover all
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From TrainingInMotion. org
Anchor the Boat Preventing Hospital Re-Admissions
Improve care, decrease costs, and maintain a seamless continuum of care. Learn how to prevent hospital re-admissions through solid systems and clinical management of multiple conditions in our Anchor the Boat workshop. Ideal for all nurse managers and nursing staff. Go to TrainingInMotion. org or call us for more information at 479-366-1074.
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From Shaker BarSchool
Thinking Drinking Course (from WSET)
This course is delivered by the WSET by Mark Ridgwell and his team, a thoroughly informative course on product knowledge and all there is to know about spirits and liqueurs
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From infySEC
Ethical Hacking workshop in TJIT Bangalore by infySEC



EHACK 2012 | 2 Days Ethical Hacking Workshop in T John Institute of Technology Bangalore by infySEC | LIVE DEMONSTRATIONS
What if ?
- Your Road Traffic and Air Traffic control systems are controlled by some cyber attackers online?
- The World War 3 is completely of cyber attacks than nuclear attacks ?
- Dams and reservoir control systems are cracked into by cyber terrorists ?
- Electronic
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From RRC Training
CITB ConstructionSkills Site Safety Plus - Site Management Safety Training Scheme SMSTS
CITB ConstructionSkills Site Safety Plus - Site Management Safety Training Scheme (SMSTS) is designed for those with management responsibilities within the construction industry who need to be confident that they understand the key health and safety issues that are relevant to their role.
The ConstructionSkills Site Management Safety Training Scheme (SMSTS) covers all relevant legislation and
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NEBOSH Management of Health and Wellbeing at Work



The NEBOSH National Certificate in the Management of Health and Wellbeing at Work gives managers, supervisors and HR personnel the skills and knowledge to tackle health and wellbeing at work.
This NEBOSH Health and Wellbeing Certificate will benefit companies in all sectors who are seeking to improve the efficiency, and morale of their workforce. Organisations may wish to use it as part of
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From Next Levels Consulting
Coaching for Managers
Duration: 2 days
Description and Learning Objectives:
With the increasing awareness of employees and business pressures, managers find themselves needing to wear many hats, and perform various roles. Being a manager now means being able to motivate, listen, understand, analyze, give and receive feedback and many other tasks. A manager, is inevitably, an HR manager for his direct reports at all
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Introduction to Psychometrics
Duration: 1 day
Description and Learning Objectives:
Recruitment is a highly costly process, not only in terms of time, and money but in terms of the impact an incorrect hiring decision has on both performance and morale.
Psychometrics has been introduced to the field of recruitment in an attempt to increase the efficacy of hiring decisions. A variety of psychometric tools is now available to
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Talent Performance Management
Duration: 3 days
Description and Learning Objectives
The purpose of this course is to introduce the importance of managing employees performance and its impact on the company performance and how that contribute in attracting and retaining good calibers. At the end of this course , you will be able to understand the following:
-The competency based performance evaluation
-The Performance
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New Supervisor Training - Making the Transition from Buddy to Boss
Duration: 2 days
Description and Learning Objectives
Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. Step Up to Supervisor: Making the Transition from Buddy to Boss is designed for those who have been promoted recently into a management role and for those who have been there for some time but
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From Global Carbon Exchange
GCX Certified Energy Efficiency Assessor Course
This 3 day course is designed for all those whose work involves maintenance, property, building and facilities management, and working with energy systems. The course is designed to help participants identify inefficiencies in the systems they work with by teaching them the process of how to conduct a detailed energy assessment.
This course is an important first step to those aiming to reduce
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From Next Levels Consulting
ITIL V3 Foundation


Duration: 3 days
Description and Learning Objectives
The purpose of this course is to help you gain knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further
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From QED Training
Equality and Diversity Portfolio of Courses




1. Training Course One - Equality Laws and Diversity Issues(including a look at cultural communication)
This one day training workshop is designed to raise awareness and understanding of Equality and Diversity amongst people working in the public, private, voluntary and not for profit sectors. It aims to highlight rights and responsibilities of everyone within a company or organisation from a
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From PROSEC Consultancy Limited
HSE Approved First Aid Courses
We offer several Health and Safety First Aid courses, including
First Aid at Work (3 Days)
First Aid at Work Requal (2 Days)
Emergency First Aid at Work (1 Day)
Emergency First Aid at Work for Security Staff (1 Day)
Basic Life Saver (1/ 2 day)
Paediatric First Aid (2 Days)
All of our courses are approved by the Health and Sefety Executive and provide the learner with a National
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From Paramount Training Services
CNA License Exam Prep Program at Paramount Training Services
Our 30 hour comprehensive exam prep program covers all the 21 hands-on skills on the same equipment that you will be testing on. All of our experienced instructors make learning exciting and fun!
You can choose the schedule that works best for you. We offer Day, Evening, and Weekend programs that can be completed in either 1 or 2 weeks.
We have an open-door policy. We invite you to stop
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From The Bridge Media Training Limited
Filming and Post production workflow on RED for the TV industry
This 4 day in-depth RED technology course covers all aspects of setting up and filming on a Red camera as well as an in depth look at the post production workflow and use of the Red file formats. The course also covers communication with production staff, deliverables, workflow planning and project and data organisation. The course will also compare working with the RED verses working with 35mm
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From Education Works Consulting Services LLC
Diversity & Cultural Competency

This workshop will explore individually constructed and societal imposed cultural lenses. Throughout a self-awareness exercise and group discussions, participants will develop an understanding of how our own bias and fears affect our perceptions and interactions with others.
Who should attend: Individuals of all ages and from a variety of fields who are concerned about diversity issues, want to
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From Team Training Services
First Aid Training in Glasgow
HSE First Aid at Work
It is the legal duty of employers to ensure if an employee is injured or is taken ill at their workplace, that employee must receive immediate attention. To do this, it is the employer's responsibility to ensure that the necessary first aid training and equipment is provided.
Team Contract's Training Services will ensure that training is designed and delivered to suit
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From Learningminds!
Break Through Your Communication Barriers
Upbringing, education, and talent aside-all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, theya ve mastered the art of "connecting" with people in ways that almost always yield positive results...
* They realize that diplomacy works far better than brute force.
* They know how to help people "get it"
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From High Technologies Solutions
Best Istitute For All Software Courses in NOida
HIGH TECHNOLOGIES SOLUTIONS continuously raise standards of professionalism within the IT training industry and to create standards of excellence against which candidates are measured. We offer training programs on a wide range of IT courses, such as Java, .Net, SQT, Mainframe, SAS, Embedded, SAP, Advance QTP, Data Warehousing with live project by Industrial Experts. All the courses are based on
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From Afa
MoP Foundation
Course Objective
This course is designed to give delegates a broad understanding of the a Management of Portfoliosa (MoP) philosophy and guidance.
Delegate Profile
The course is recommended for staff who are involved with ensuring that their organisationa s projects & programmes are properly co-ordinated in order to successfully deliver the required strategic objectives.
Trainer
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MSP Foundation
Course Objective
This course is designed to give delegates a broad understanding of the a Managing Successful Programmesa (MSP) philosophy. It is delivered using the latest MSP manual and syllabus, published in August 2011.
Delegate Profile
The course is recommended for managers who have recently been given a programme role, for programme support staff, for specialists contributing to a
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From Business Risk Managment Matrix Investigations
Business Risk Management Matrix Investigations
Risk Management for Small and Middle Size Organisations
Our mission at Business Risk Management Matrix Investigations is to support small and medium enterprises and non-profit organisations in their risk management processes and systems. Business Risk Management Matrix Investigations will undertake this by general consulting and training.
Risk Management involves all stakeholders be they
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From Act Now Training Ltd
ENVIRONMENTAL INFORMATION REGULATIONS An A to Z Guide
Everyone thinks that the Environmental Information Regulations 2004 (EIR) are FOIa s little brother. But consider this: they cover waste management and utility companies, parts of the voluntary sector and charitable trusts as well as all FOI public authorities. The EIRs grab environmental management, pollution, contaminated land, waste management, planning and development, and parking
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From MSConsultants
Understanding Fund Administration


This course is designed to widen the knowledge of staff in the investment administration function and enable them to be more effective and productive in their roles. This course may be used as a follow-up to our Introduction To Investment Management course but no prior knowledge is assumed and all terms will be fully explained. Examples of real-life client reports, fund valuations and fund fact
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From Roger Grice Associates
IOSH Working Safely
This is a 1 day course for staff from any sector with to provide a grounding in the essentials of Health and Safety at Work. It covers the role of the employer and employee explaining why everyone must have an understanding of how and why they must work safely. It introduces a completely new approach top health and safety training and offers all the basics in a high impact interactive 1 day
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From Trainyoucan CC
360 Degree Feedback
Training venue: Durban Training Centre a Trainyoucan
Accredited: Programme not SETA Accredited
Cost: R850. 00 including catering and courseware who attend training at our Durban branch.
R2250. 00 facilitator hire for external venue with maximum 15 delegates.
Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level
-Minimum experience of 14 days in
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Event Management
Training venue: Durban Training Centre a Trainyoucan
Accredited: Programme not SETA Accredited
Cost: R1600. 00 including catering and courseware who attend training at our Durban branch.
Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level
-Minimum experience of 14 days in workplace.
-No other experience required for entry level.
Target Group:
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From ISQT Process & Consulting Services Pvt. Ltd.
Test Estimation Measurement - 28th October 2010 Bangalore
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From IBB International
Effective Personal Skills for PAs Executive Secretaries and Office Managers


Handling pressure & workload
PA's and executive secretaries are familiar with handling mounting workloads. The role of the personal assistant being to take pressure off their managers to ensure smooth operation of the business, the core skills are those required to be the first point of contact for staff, clients and suppliers.
Who should attend?
Do you want to improve your assertiveness
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From Impellus
Time Management
Take control of the hours in the day and choose priorities, eliminate time drains and reduce time related stresses.
This course is highly valuable for all members of your staff. People who either work under pressure, talk about time stresses, or have increasing workloads will find it immensely useful.
This course allows delegates to regain control of their workload by managing themselves and
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From Conscious Sedation Consulting LLC
Procedural Sedation CME Course Teaneck NJ Sept 11 2010

Conscious Sedation Consulting is offering a comprehensive didactic continuing education course on the administration of conscious (moderate) sedation and analgesia.
This course is appropriate for all non-anesthesia health care providers who are involved in the administration of sedatives and analgesia. Course has been developed in accordance with core principles described in The Amercian
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Procedural Sedation Course
Conscious Sedation Consulting is offering a comprehensive didactic CME course on the administration of conscious (moderate) sedation and analgesia.
This course is appropriate for all non-anesthesia health care providers who are involved in the administration of sedatives and analgesia. Course has been developed in accordance with core principles described in The American Society of
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From Acorn Business Performance
Effective HR and Employee Motivation


This extended workshop will equip you with all of the skills and essential knowledge to be an effective HR solution for your business or department. Wea ll teach you not only how to recruit the right person but to monitor them by giving you the confidence to hold a great appraisal and also Coach and Performance Manage them too. Youa ll learn how to use coaching as a tool to improve
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From Segullah and Company Limited
Managing and Leading Change
It is critical that organisations change - to keep ahead of the competition, to meet customer needs, to take advantage of new technology and thinking etc. We are all subjected to change in one way or another.
Why then do so many organisations fall short of successfully implementing change? Why do they fail to recognise that even the smallest change will have an immediate and often long-term
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From Conscious Sedation Consulting LLC
Adult Oral Sedation Dentistry Permit Course Los Angeles CA June 11-13 2010


Dentist who wish to obtain an Adult Oral Conscious Sedation Permit as pursuant to 1647. 2 (c) of the California Dental Board Regulations. This course is 25 hours of CE and includes an age appropriate clinical demonstration.
This Adult Oral Conscious Sedation Course is approved by The Dental Board of California.
We are registerd providers of continuing education by The Dental Board of
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From Nucleus Executive Training
Corporate Training Hyderabad
Nucleus Executive Training specializes in management training and consulting and will help unleash the innate potential of your organization and employees to allow you to get ahead in your industry. We offer more than 100+ international certification courses and corporate trainings for project management, managerial training, management consulting etc. The wide array of courses we offer and broad
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From Sansa Technology
Java J2EE QA DWH ASPnet Training
Sansa Technology (http://www. sansacorp. com) is starting December Batches to meet strong demands, in the following fields:
White Box Testing, Tools with Java - 12/ 6/2008 - 6 Weeks
Web Development using J2EE - 12/ 6/2008 - 6 Weeks
QA Fundamentals - 12/ 7/2008 - 6 Weeks
Datawarehousing - 12/ 6/2008 - 4 Weeks
ASP. net - 12/ 6/2008 - 6 Weeks
All these courses
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training
This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can
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From The Marketing Education And Training Company
An Introduction To Practical Marketing
A programme designed for all those new to the marketing functiona nd staff who are customer facing and need an awareness og marketing principles. The prograamme covers the principles of theory and practice in marketing with practical examples and interactive excercises to aid understanding. Following this course delegates will be equipped to assess the marketing process in their organisation,
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From Fit For Work
Certified Manual Handling Course (Lifting Objects) - 4 hours from just 32 per person


In order to meet the Manual Handlng Regulations, if your staff are required to lift anything at all during their working time, then you must send them on this course.
Over four hours, your team will learn the structure of the back, the applicable laws and how they relate to them and how to assess, plan and execute a safe manual handling operation on inanimate objects.
Certification will awarded
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Certified Manual Handling Course (objects and people) - 1 Day from just 55 per person



In order to meet the Manual Handlng Regulations, if your staff are required to lift people and objects at all during their working time, then you must send them on this course.
Over eight hours, your team will learn the structure of the back, the applicable laws and how they relate to them and how to assess, plan and execute a safe manual handling operation on inanimate objects and on animate
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From ClarkMorgan Corporate Training
Business English
Business English communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies.
All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a
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From Creascience
Screening and Optimization Designs


Target Audience
This applied training session in statistics is aimed at all scientific staff collecting data and making decisions based on them.
Aims
It covers the design of efficient experiments requiring few runs for screening and optimization purposes.
Prerequisites
This three-day course deals with the construction of advanced designs for screening and optimization. It assumes
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Cluster Analysis and its Applications

Target Audience An applied training session in statistics intended for all the scientific staff collecting large datasets and wishing to graphically summarizing them and identifying groups.
Aims It covers, a powerful multivariate technique, that comprises a diverse collection of techniques that can be used to classify objects (e.g. individuals, species, etc). Cluster analysis is a tool of
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From Effective Outsource Networks
Grammar for Business Writing 29 Nov 2012
In business, correct English grammar is essential in communicating effectively, in both speech and writing. The Grammar for Business Writing course highlights the usage problems associated with contemporary grammar. Grammar refers to rules that allow us to organise our words and sentences into coherent, meaningful language. This course, therefore, explores the major areas of English grammar.
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Effective Report Writing 31 Oct 2012
In business, reports are indispensable communication tools. A well-structured report that has clear objectives will receive more attention and produce the intended result. Therefore, managers and executives need to acquire the skills needed in writing them.
This course covers all aspects of the subject in a practical and realistic fashion. It not only discusses language and style but also
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Coaching for Peak Performance 10 Oct 2012
Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work.
Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team.
This one day course will point out all the essentials in how
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Grammar for Business Writing 11 Sep 2012
In business, correct English grammar is essential in communicating effectively, in both speech and writing. The Grammar for Business Writing course highlights the usage problems associated with contemporary grammar. Grammar refers to rules that allow us to organise our words and sentences into coherent, meaningful language. This course, therefore, explores the major areas of English grammar.
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Coaching for Peak Performance 11 July 2012
Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work.
Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team.
This one day course will point out all the essentials in how
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Grammar for Business Writing 27 June 2012
In business, correct English grammar is essential in communicating effectively, in both speech and writing. The Grammar for Business Writing course highlights the usage problems associated with contemporary grammar. Grammar refers to rules that allow us to organise our words and sentences into coherent, meaningful language. This course, therefore, explores the major areas of English grammar.
more...
Effective Report Writing 20 June 2012
In business, reports are indispensable communication tools. A well-structured report that has clear objectives will receive more attention and produce the intended result. Therefore, managers and executives need to acquire the skills needed in writing them.
This course covers all aspects of the subject in a practical and realistic fashion. It not only discusses language and style but also
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From Contract Management Services
Contract Administration Master Class Training
Finally, here is the in-depth training you need to really master HUD regulations and procedures. The Contract Administration Master Class provides comprehensive Project-Based Section 8 training for owners, property management executives, TRACS processors and on-site staff.
Contract Administration Master Class training is highly effective at all levels. Trainers are knowledgeable and skilled
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From Advanced Engineering and Innovation Centre
Data Analysis tool pack
Purpose:
To familiarize with Microsoft Excel which is very important for all technical staff. With
various uses from data analysis to presentation of data.
Objective:
a At the end of this short course, participants will be able to achieve the following objectives:
a Master the tools for organizing, processing and presenting in Excel.
a Use data analysis tools for better decision making
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A practical approach to enhancing your data analysis
Purpose:
To familiarize with Microsoft Excel which is very important for all technical staff. With
various uses from data analysis to presentation of data.
Objective:
a At the end of this short course, participants will be able to achieve the following objectives:
a Master the tools for organizing, processing and presenting in Excel.
a Use data analysis tools for better decision making
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From Dr Rick Goodman
Negotiate to Win the Art of Successful Negotiation
Whether ita s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This hands-on two day seminar gives you a step-by- step guide to
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From Headway
Empowering youth - Career Skills training
As part of capacity building drive for youth, Headway is proud to announce its new series of soft skills training with the name of a Empowering Youtha specially designed for the development and growth of youth of this country. Ita s not enough to earn a degree to succeed in life as Jim Rohn very rightly said that a Formal education will make you a living; self-education will make you a
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From Sandbox Advisors
Developing High Performing Teams
Our courses for Developing High Performing Teams, are aimed at managers, team leaders, supervisors and anyone who leads a group of people.
The training courses can be taken standalone, or combined to form a longer program.
SMART Objectives
The objectives of this workshop are to develop supervisors, team leaders and managers skills in writing SMART objectives.
Introduction to Giving
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Leadership Training Development in Singapore
Our courses for Leadership Development & Leadership Training in Singapore, are aimed at managers, team leaders, supervisors and anyone who leads a group of people.
The leadership training courses are also suitable for those who wish to prepare themselves for positions of leadership. These courses develop the competencies required to motivate and lead teams of people in either the private,
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From Mekong Train Co., Ltd
New Manager training and coaching
Do you promote any excellent staff to a manager?
Their skills and knowledge are not at all a doubt. However, do they have enough competencies to make a great leader? We are specialized in training and coaching them to become a better manager. All training is in English, led by a native English-speaking facilitator.
Our New Manager training and coaching is conducted in 5 sessions, which is
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From Dhaewood Aviation Business School
Airlines Ground Operations Management
Ground Operations Management
The key to success for todaya s Station Manager!
Managing ground operations effectively to ensure the provision of safe, reliable and cost effective handling services, is of paramount importance to the success of an airline. Never has this been more true than today, as the airline industry has become increasingly competitive and its passengers more
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Advanced Airline Marketing
Learn how to get ahead in today's marketing environment.
This course is designed for those with a basic understanding of airline marketing. Airline and service marketing issues will be discussed with an emphasis on multiple areas.
How You Will Benefit
Analyse current airline marketing issues
Understand advanced level marketing concepts and techniques
Learn how to judge and evaluate the
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From Purssion Limited
Customer Service Excellence
CUSTOMER SERVICE EXCELLENCE
It takes considerable effort to win customersa trust and loyalty, but it takes no effort to lose it. Are your employees treating your customers right? Reasons why customers leave include:
Death a 1%
Relocation - 3%
Change of friends - 5%
Competitorsa Influence - 9%
Product/ Service dissatisfaction - 14%
The attitude of
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From Bah Career Training
PATIENT CARE TECHNICIAN
This program is designed to educate and train individuals to function as nursing support personnel who are above the level of a nursing assistant but below the level requiring licensure. The major focus is the role of the PCT in the hospital setting. The student will be trained to support the nursing staff by performing duties that may be safely and legally delegated. Included in the courses are
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From Guthrie-Jensen Consultants
Personality Development


In this highly-competitive environment, relying on job skills is no longer enough to produce results. To serve customers and colleagues excellently, your people also need to stand out from the competition and project the image of real performers.
How? They need a personality that would build rapport and trust. Their appearance and personality should project a good image for the company. After
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From New York Hypnosis Institute LLC
Hypnosis Certification Seminar in New York City NYC and Miami Florida
Unparalleled Hypnosis Training for Beginners and Continuing Education Courses for Established Hypnotists Around the World
The 140-Hour, Professional Hypnosis Certification Seminar
with Eli Bliliuos
I Invite You to Spend 8 Exciting Days with Me to Embark on a
Lucrative and Rewarding Career in Hypnosis!
To learn more visit www. tryhypnosisnow. com
Or Call 877-800-6443
Basic & Advanced
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From JTe Management Inc
Interplay
profitibilityPulling in the same direction
"Making key people understand how and why their decisions influence the entire organization."
Do your management and staff see the big picture on a daily basis, Do they understand how they impact your success, your profitability and your corporate image? Interplaya is a one day simulation that enables your staff at all levels to see and experience
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From Alistair Bromhead Ltd
Evacuation chair train the trainer
This 1 day in-house course will equip staff with the ability to train others on the safe use of evacuation chairs. A practical approach is taken to ensure that plenty of hands-on practice with regard to both the practical elements and the training issues all under expert supervision.
Key benefits of this course:
Will equip your people with the competency to conduct in-house evacuation chair
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From Object Arena
Websphere Application server v61 Services
Websphere Application server v6. 1 Services
Object Arena provides deployment of Websphere software solution, which helps to install and configure software, and to address issues such as system administration, security, scalability and availability.
Migrate existing software solutions efficiently
Migrating to a new software envi-ronment can be essential to achieving organizationa s
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IBM Websphere Application server v61 Services Training Object Arena Chennai
IBM Websphere Application server v6. 1 Services Training @ Object Arena Chennai
Object Arena provides deployment of Websphere software solution, which helps to install and configure software, and
to address issues such as system administration, security, scalability and availability.
Migrate existing software solutions efficiently
Migrating to a new software envi-ronment can be
more...
From Hallmark Events - Corporate Seminars and Workshops
Corporate Etiquette and Protocol Intelligence for Business Advantage
There is significant stress and pressure on managers and executives who are always on the go to improve productivity. The ability to interact more affluently with clients, colleagues and staff remains crucial.
In a rapidly expanding global economy, executives at all levels need to distinguish themselves from the competition.
This highly interactive seminar provides the tools that give you an
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From Grow Wings And Fly Professional Development Training
Communication Solutions Beginners or Advanced





Course duration: 1 day - Highly interactive training:
Communication is a basic skill that affects all aspects of business life. How we conduct ourselves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders.
Key points include: the communication process, required listening and body language skills,
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Developing Todays Manager





Course duration: 2 days a Highly interactive
Effective leaders have highly honed Social & Emotional Intelligence. They understand human behaviours and know how to lead, inspire and motivate people with their superior communication skills. They develop a strong working trust with the stakeholders and down-liners. They are pragmatic, flexible and embrace change but above all else they know
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Leadership Conduct Conflict Resolution





Course duration: 2-3 days Highly interactive task orientated activities and training.
Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major
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Meeting skills for leaders





Course duration: 1 day a Participant driven workshops
In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. This is a back-to-basics guide to organizing and
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From Dhaewood Aviation Business School
Airline Customer Service
Airline Customer Service
Airlines and other service industries spend large sums of money on marketing and advertising their services with the intention of attracting new customers and retaining existing ones. This money is wasted if staff fail to provide the level of customer service needed to make a vital impact on the purchase and repurchase decisions of customers. Competing solely on the basis
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From International House Dubai
Business English
Business English
Business English is offered at levels from complete Beginner through to Advanced. On application, students will be assessed and assigned to the appropriate level course. Sponsoring organisations will see improved staff performance, motivation, improved working practices and cost savings, local and regional networking, and access to other professionals via a common language.
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From The In-House Training Company
Brilliant customer service
a Brilliant customer service!a is a very practical one-day course, designed to raise your organisationa s customer service levels by instructing, equipping and inspiring your people to delight your customers at every opportunity. The programme is equally applicable to the public, private and voluntary sectors. It can be adapted to your specific needs (eg, more on telephone skills,
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From Talent Builders
Time Management



Talent Builders is holding an open Time Management training day on Friday 25th June 2010 at our training centre in Willenhall, Wolverhampton.
Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm.
If you or a member of staff need to develop Time Management skills then contact me today to book for only 80 per person! This cost includes a full day training, all
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Communication



Talent Builders is holding an open Communication training day on Wednesday the 16th June 2010 at our training centre in Willenhall, Wolverhampton.
Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm.
If you or a member of staff need to develop communication skills then contact me today to book for only 80 per person! This cost includes a full day training,
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Leadership


Talent Builders is holding an open Leadership training day on Wednesday the 9th June 2010 at our training centre in Willenhall, Wolverhampton.
Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm.
If you or a member of staff need to develop Leadership skills then contact me today to book for only 80 per person! This cost includes a full day training, all
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From Deltennium
Lead with Love - Keynote Address
TITLE: Lead With Love
BACKGROUND: This fast-paced keynote will challenge the audience to think differently about the behavior and the role of the work leader. The term Work Leader is used to describe the first level of leadership in an organization, and the audience is challenged to consider the work leader as the key to organizational success.
LEARNING OUTCOMES: This keynote is
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From C&C Training Ltd
CSkills SMSTS
This course is designed for Site Managers, agents and persons who are, or about to be, responsible for planning, organising, monitoring, controlling and administering groups of staff and workforce.
The course covers all relevant legislation and other aspects which affect safe working in the building, construction and civil engineering industries. It highlights the need for risk assessment in
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From Cascade Training Center
First Aid CPR and AED Training
The American Heart Association(AHA) has developed multiple curriculums specifically for the a Lay Rescuera . These courses are collectively called a Heartsavera courses. A Lay Rescuer is a person who is not a certified or licensed medical provider that has been trained to provide care to sick and/ or injured individuals. These courses are designed to provide information about recognizing
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From Simply Conflict Training Services Limited
BIIAB BII Personal Licence Holders Course NCPLH (Online avalible) (NCPLH)











BIIAB Level 2 National Certificate
for Personal Licence Holders
NCPLH
Option 1: Home study attend just the online exam 95
Option 2: Attend the full day course 130
What is the BIIAB Level 2 National Certificate for Personal Licence Holders?
BIIAB a s qualification, the BIIAB Level 2 National Certificate for Personal Licence Holders,(NCPLH) is both QCA accredited and
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From Wintrac Inc.
ITIL Foundations Certification - IT Service Management Best Practice Framework(itil)
Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and
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From Petrophysics Pty Ltd
Carbonate and Fracture Petrophysics
Instructor Mark Deakin, PhD (Petrophysics)
www. petrophysics. net
WHO SHOULD ATTEND?
All Petrophysicists, Wellsite Geologists, Operations Geologists, Carbonate or Fracture Reservoir Geologists or Engineers and Core Analysts. Anyone involved with the formation evaluation of Carbonates, Fractured or 'Complex' reservoirs or who use their petrophysical results for reserves or reservoir
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From Wintrac Inc.
ITIL Foundations Certification - IT Service Management Best Practice Framework
Designed for all levels of IT Service and Support staff, this course (student guide) provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve
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ITIL V3.0 Foundation for IT Service Management
This course is designed for all levels of IT Service and Support staff. This courseware provides IT professionals with the knowledge to write the accredited industry certification exam for ITIL ® Foundations certificate in IT Service Management. The Foundation level focuses on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL V3. At
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From The Experience Network
PASS - RC
PASS-RC is a comprehensive 2 day intensive training course covering the key skills needed in a competitive recruitment market and is suitable for all recruitment personnel (Resourcers, Consultants & Managers). The course is a comprised of several targeted modules with each module designed around a specific core skill.
Immediate impact
As it is a comprehensive 1 day intensive training course
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From LearningDB. com
Presenting you
How do you master communication? How do you cultivate an empowering voice? How do you influence others to embrace your ideas and act on them? How do you inspire, motivate and achieve positive results while honouring other peoplea s values and needs?
In many situations today, you are required to present on the telephone, to your boss, to clients, to your peers, to your staff. If you want to do
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