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Financial Statements Reading Analyzing an Annual Report on-line e-learning cbt (computer based)cd rom ... • In this simulation, you will meet with Amy Hughes, a financial analyst in Icon's Financial Services Division. Amy will ask you a series of questions designed to test your knowledge and understanding of annual reports. Through her questions and your answers, you will gain a better understanding of the fundamentals of annual reports, the users of annual reports, and the basic  more...
Exit Interviewing Skills Conducting an Exit Interview on-line e-learning cbt (computer based)cd rom ... In this simulation, you will meet with Amy Jenkins and discuss why it is important to conduct exit interviews with departing employees, as well as establish effective guidelines for doing so. In the second part of the simulation, you will meet with Dean Kramer. Dean is upset at how several issues were handled following a recent reorganization of the department and has decided  more...
Brand Management Fundamentals of Brand Management on-line e-learning cbt (computer based)cd rom ... meeting of the team that consists of Marcus Robinson and Amy Johnson. You are responsible for ensuring everyone recognizes the significance and importance of product branding and brand value. Unit 2:Branding Responsibilities (0.5 - 1 hour) Identify common brand manager responsibilities. Select tasks to complete common brand manager  more...
Frontline Leadership Positively Influencing Workplace Culture on-line e-learning cbt (computer based)cd rom ...he simulation at the end of this unit, you will meet with Amy Hughes, a clerk in the order processing center for Antigua Books, a publishing house operated by Icon's Consumer Products and Services division in Chicago. Repeated dealings with irritable customers have caused Amy to become resentful towards them and towards her job. As her direct supervisor, you must combat Amy's negativity and  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ... In the first half of this simulation, you will meet with Amy Johnson, a recently appointed Customer Service Supervisor, to discuss how she should reward employees in her department. Since Amy is relatively new to the process of offering rewards and recognition, she has come to you to for advice. It is your responsibility to instruct her how to reward her employees in ways that are actually  more...
Organizational Behavior Organizational Group Dynamics on-line e-learning cbt (computer based)cd rom ... In this simulation, you will meet with Amy Johnson, Marketing Associate, and Joshua Segal, a Web Developer, in Icon's Computer Hardware and Software Division. As the Innovation Manager for the Division, you are assembling bright and creative individuals from a variety of departments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment.  more...
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