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From 123-CBT Computer Based Training
Using E-mail and Instant Messaging Effectively on-line e-learning cbt (computer based)cd rom Using E-mail and Instant Messaging Effectively In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course  more...
Introduction to Incident Management on-line e-learning cbt (computer based)cd rom Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies  more...
Negotiation Essentials Planning for Negotiation on-line e-learning cbt (computer based)cd rom Negotiation Essentials: Planning for Negotiation It's true that negotiating can sometimes seem a daunting task. But if you're properly prepared, you'll likely reach an outcome that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than  more...
Negotiation Essentials What is Negotiation on-line e-learning cbt (computer based)cd rom Negotiation Essentials: What is Negotiation? Everyone has to negotiate at some point in his or her life. Strong negotiations skills can be survival skills, both in and out of the workplace. But being able to negotiate successfully requires that you understand some of the basic concepts of negotiation. Negotiation has been described in many ways getting what you want, reaching an agreement,  more...
CompTIA Security 2008 Threat Migration on-line e-learning cbt (computer based)cd rom CompTIA Security 2008: Threat Migration CompTIA SY0-201 CompTIA Security 2008 Edition The central goals of network security are integrity, confidentiality, and availability. Even the most secure data systems are threatened on a daily basis, providing the challenge to administrators as well as users to maintain security. A decision must be made as to whether or not the cost of adding  more...
Organizational Behavior Dynamics of a Positive Organizational Culture on-line e-learning cbt (computer based)cd rom Organizational Behavior: Dynamics of a Positive Organizational Culture An organizational culture isn't a set of rules or standards, but rather an interactive process - a social construct that's constantly changing. It's an invisible, dynamic force that drives a company and its actions. Culture is reflected in artifacts, patterns of acceptable behavior, and shared traditions, values,  more...
From Online Training Directory
Essential Legal and Ethical Principles of the Medical Office on-line e-learning cbt (computer based)study at homecourseware This course introduces the basic concept of medical assisting and its relationship to the other health fields. It emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...
Six Sigma Black Belt Personal Training Library on-line e-learning cbt (computer based) The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...
Bloodborne Pathogens on-line e-learning cbt (computer based) This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing on-line e-learning cbt (computer based) This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A  more...
From 123-CBT Computer Based Training
Inventory Management on-line e-learning cbt (computer based) In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick  more...
Etiquette at the Business Meeting on-line e-learning cbt (computer based) Sleep not when others speak, sit not when others stand, speak not when you should hold your peace, walk not on when others stop. Was George Washington referring to the etiquette required at the business meeting? Indeed, such meetings have their own set of rules. Did you know that it's acceptable to use the telephone to invite people to a small, informal meeting but that written invitations are  more...
Handling Conflict on-line e-learning cbt (computer based) No one can complete a working career without experiencing conflict, so it is essential for you to handle this conflict in the most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to  more...
Windows XP Professional User Curriculum on-line e-learning cbt (computer based)cd rom ...st people in an office environment who use computers with an acceptable degree of proficiency will benefit from this curriculum. This curriculum assumes that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. Learners will need a basic knowledge of one or more previous  more...
Windows XP Prof User Fundamentals on-line e-learning cbt (computer based)cd rom ...st people in an office environment who use computers with an acceptable degree of proficiency will benefit from these courses. These courses assume that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. Learners will need a basic knowledge of one or more previous Windows  more...
Windows XP Prof Advanced User on-line e-learning cbt (computer based)cd rom ...st people in an office environment who use computers with an acceptable degree of proficiency will benefit from these courses. These courses assume that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. The Microsoft Windows XP Advanced User requires a higher level of  more...
Cross Cultural Business Comm Understanding Cultural Differences on-line e-learning cbt (computer based)cd rom Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.  more...
Cross Cultural Business Comm Addressing Cross Cultural Bus Situations on-line e-learning cbt (computer based)cd rom Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents.  more...
E-Business Part 6 Working with Employees on-line e-learning cbt (computer based)cd rom This course covers establishing acceptable use policies, email etiquette, company-employee communication and employee-employee communication. Finally, it needs to cover guidelines for building the Intranet and establishing document sharing. Learn To: a Identify the key issues involved in establishing effective communication within an organization. a Identify the guidelines for  more...
From HAZMAT Plans & Programs, Inc
Green Building Indoor Environment on-line e-learning cbt (computer based)self directed The Green Building Indoor Environment course reviews how high performance buildings reflect a concern for the total quality of the interior environment. By definition, they provide supportive ambient conditions, including thermal comfort and acceptable indoor air quality, visual comfort, and appropriate acoustical quality. Air temperature, mean radiant temperature, air speed, and humidity are all  more...
From Serebra Learning Corporation
VoIP Network Quality of Service Techniques on-line e-learning cbt (computer based) This module investigates the QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn  more...
Inventory Management on-line e-learning cbt (computer based) In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick  more...
Scoping Your Internet Project Create an eMarketing Budget on-line e-learning cbt (computer based) While the Internet is renowned for being cost-effective, one stills need to budget for the activities associated with bringing the organization online. This course teaches learners how to create a comprehensive budget. Professionals who want to create and promote an online marketing strategy  more...
Union Awareness on-line e-learning cbt (computer based) According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have  more...
e-Business Part 6 Working with Employees on-line e-learning cbt (computer based) This course covers establishing acceptable use policies, email etiquette, company-employee communication and employee-employee communication. Finally, it needs to cover guidelines for building the Intranet and establishing document sharing. Technical Manager, Business Manager, Project Managers who have an understanding of business principles and knowledge of how to use a browser. The sixth course  more...
Traffic Engineering on-line e-learning cbt (computer based) This WestNet e-Learning module discusses traffic engineering concepts, traffic data sources, and busy-hour engineering.  more...
The Professional Teller: Identifying Negotiable Instruments on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: Identifying Negotiable Instruments gives the student an understanding of the various types of negotiable instruments, how to recognize negotiable instruments, and the six items that every negotiable instrument must have. The student will also learn how to apply this knowledge when cashing and depositing negotiable instruments, such as checks, for customers. Additionally,  more...
The Professional Teller: A Day in the Life of a Teller on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: A Day in the Life of a Teller reinforces in the student the skills and knowledge developed and learned in the previous programs of the series. The student will learn the customer service process and how to deal with an angry customer. The student will also learn the check cashing process, how to recognize the various types of endorsements, what represents an acceptable  more...
e-Business Part 6: Working with Employees on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course covers establishing acceptable use policies, email etiquette, company-employee communication and employee-employee communication. Finally, it needs to cover guidelines for building the Intranet and establishing document sharing.  more...
e-Business Part 6: Working with Employees on-line e-learning cbt (computer based) This course covers establishing acceptable use policies email etiquette company-employee communication and employee-employee communication. Finally it needs to cover guidelines for building the Intranet and establishing document sharing.  more...
From THOMAS HOUSTON associates, inc
Form I-9 Compliance Training on-line e-learning cbt (computer based)self directed This course is pre-approved for recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute and Includes a Form I9 Compliance Tool Kit. This course provides and overview of the Importance of Form I-9 Compliance and potential penalties. The course covers current I-9 documentation requirements and provides specific instructions and tools to  more...
From JED New Media inc.
Assertiveness at Work on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Becoming more assertive can help improve your communications and interactions with those around you. Drawing on the assertiveness techniques outlined here, discover how you can use assertiveness in everyday difficult situations at work, and come to mutually acceptable solutions with your coworkers and management. (Audio player required.) 40-minute online tutorial for individual and  more...
From Conflict Resolution Associates, LLC
40 Hour Basic Mediation Training on-line e-learning cbt (computer based)study at homeself directedbookOnline Virtual World AVAILABLE FOR A LIMITED TIME ONLY! Mediation has been described as the art of peace. At a basic level, mediation is a process in which a trained, impartial, third-party helps two or more parties to a dispute move toward a mutually acceptable agreement. While we may not engage in a formal process, many of us use mediation skills in our daily interactions with others. Many of us could use more of  more...
From Automated Learning Corporation
Lead-Free Soldering: Rework - On-Line Training on-line e-learning cbt (computer based) Web-training with certification test for rework operators and supervisors responsible for rework of lead-free electronics. Rework and lead-free Transition to lead-free Defects Acceptable joints Equipment demands of lead-free Solder types, naming Flux ?Board laminates, finishes Mixed tin/lead, lead-free facility Cleaning ?Moisture control Reworking SMT area-array devices Inspection Temperature  more...
From PDHengineer. com-Decatur Professional Development, LLC
UV or Dechlorination of Wastewater - Eliminating Residual Chlorine Concerns on-line e-learning cbt (computer based) ...orination procedures, which will reduce the TRC levels to an acceptable range. The student must take a multiple-choice quiz consisting of twenty (20) questions at the end of this course to earn PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and skills: Understand how UV exposure effects the cells of infectious agents Review the  more...
Small Water Systems - Water Treatment on-line e-learning cbt (computer based) Overview The purpose of water treatment is to do whatever is necessary to render a raw water suitable for its intended use. Depending on the quality of the water source and the intended use, treatment may range from simple disinfection with chlorine to more expensive, specialized processes such as reverse osmosis or ion exchange treatment. This course examines the more common water treatment  more...
Decommissioning of Nuclear Facilities on-line e-learning cbt (computer based) Overview Compared to sewage waste that can be treated in the local wastewater treatment plant, or placed in landfills, radioactive waste is an entirely different subject. Radioactive waste can be very dangerous when exposed to humans. Because its such a hazardous material, nuclear facilities that use radioactive waste should follow several protocols when being decommissioned. This course covers  more...
Preliminary Traffic Signal Design on-line e-learning cbt (computer based) ...s focuses on determining the number of lanes required for an acceptable Level Of Service for each approach lane to an signalized intersection. A set of Rule of Thumbs are used to determine lane configuration for each approach prior to starting the actual intersection design. The design engineer will be able to determine the actual number of lanes required for left turns, thru movements, right  more...
Stormwater Detention in Urban Drainage Design on-line e-learning cbt (computer based) This course is intended to present recommended design procedures and guidelines for use in complying with the requirements of Section 1-303.03 Stormwater Storage. The main purpose of a detention basin is to store excess runoff thus reducing peak discharges downstream. Detention basins should be considered when increased runoff due to highway activities would cause additional damage to downstream  more...
Design of Small Water Systems on-line e-learning cbt (computer based) Overview In this course the student will review EM 1110-2-503, "Design of Small Water Systems" published by the U.S. Army Corps of Engineers. This course is particularly relevant to engineers involved in designing both public and private water systems. Although the publication's title suggests coverage of only small water systems, much of the discussion applies to large systems as  more...
Circuit Protection Devices on-line e-learning cbt (computer based) Too much current flowing through an electric circuit can damage the circuit and create a safety hazard. How much current is "too much current"? That depends on the circuit and its components. For some circuits, 1 ampere would be too much current, while for other circuits 1 ampere would be perfectly acceptable. Circuit protection devices protect electrical equipment by rapidly  more...
Job Hazard Analysis on-line e-learning cbt (computer based) Overview Workplace safety can be improved when engineers, supervisors and employees participate in the development of safe procedures in any operations, maintenance and construction activities. A Job Hazard Analysis (JHA) is a technique that focuses on the hazards inherent in some job tasks, before the job begins. The goal is to identify risks sooner rather than after-the-fact. Development of  more...
Laboratories Best Practices Modeling Exhause Dispersion on-line e-learning cbt (computer based) Overview Studies have shown a direct relationship between indoor air quality and the health and productivity of building occupants. Historically, the study and protection of indoor air quality has focused on emission sources emanating from within the building including laboratories. Emissions from external sources, which may be re-ingested into the building through closed circuiting between the  more...
How to Prepare Patent Drawings on-line e-learning cbt (computer based) Overview At some point in your career, you may be required to produce patent drawings. If so, you may be surprised to learn that engineering drawings are not acceptable as patent drawings. The rules for patent drawings are very specific and are fairly detailed. But, once you have learned the basics, you will be able to produce patent drawings of all types. In this course, you will learn how to  more...
Underfloor Air Distribution on-line e-learning cbt (computer based) Recent trends in today? s office environment make it increasingly more difficult for conventional centralized HVAC systems to satisfy the environmental preferences of individual office workers using the standardized approach of providing a single uniform thermal and ventilation environment. A task/ambient conditioning system, such as an underfloor air distribution system, is defined as any space  more...
Filters for Industry on-line e-learning cbt (computer based) Overview Filtration of air is crucial to the HVAC system performance and the commercial and industrial applications that these systems serve. Filters are widely used in nuclear ventilation, air cleanup, and confinement systems to remove particulate matter from air and gas streams. Air filters are defined as porous structures through which air is passed to separate out entrained particulate  more...
HVAC for Oil and Gas on-line e-learning cbt (computer based) Oil & Gas (O & G) facilities are fraught with numerous challenges related to health and safety, logistics, economics, quality assurance and overall performance. HVAC design for such facilities needs special considerations not only to minimize the potential loss to capital investment but also to isolate the personnel from life-threatening environment. The main objectives of HVAC systems in O & G  more...
Creating a Successful Vendor Relationship on-line e-learning cbt (computer based) ...he vendor     Guidance in developing an acceptable performance range that meets with clients needs without having to micromanage the vendor ? thus reducing the chance of relationship friction     Identifying cost-free motivators for vendors to help the client get as much value as possible from the relationship     Guidelines to help  more...
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