Online An Existing eLearning

PowerPoint XP Comprehensive ...n From A Blank Presentation - Create A Presentation From An Existing One - Modify Slide Formats Use Slide Masters - About Slide Masters - Work With Slide Masters Copy, Delete And Rearrange Slides - Copy & Delete Slides - Change Slide Order Insert and Modify Text Add Text To Slides - About Using Text In A Presentation - Add Text To A Slide Import Text - Use The Office  more...

Word XP Proficient Expert ...nts - Create A New Document - Use A Template - Open An Existing Document Save Documents - Use The Save & Save As Commands - Save A File For Use In Another Program Print Documents - Preview & Print A Document - Modify Print Settings - Print An Envelope - Print Labels Help In Word XP - Ask A Question - Microsoft Word Help Work With Text Edit Text - Enter Text -  more...

Access 2002 Basic ...orting Objects Introduction Lesson Objectives Opening An Existing Database Open Options Customizing The Interface Customizing The Interface Displaying Shortcut Keys The Options Dialog Box The Recently Used File List Removing Personal Information Setting Click Options The AutoForm Feature Naming A Form The Form Wizard Form Layouts Form Styles Entering A Form Title Deleting A  more...

Excel 2002 Basic ...: Charts & OLE Introduction Lesson Objectives Opening An Existing Spreadsheet Selecting A Range Of Data The F11 Key Chart Elements The Legend The X Axis The Y Axis Deleting A Chart The Chart Wizard Bar Charts The Line Chart Pie Charts Column Charts Previewing A Chart Type Altering The Data Range Adding A Title To A Chart Showing Or Hiding Axis Labels Altering Gridlines  more...

Excel 2002 Intermediate ... Introduction Lesson Objectives Opening Excel Opening An Existing Workbook Splitting A Worksheet Vertically Splitting A Worksheet Horizontally Removing Splits Freezing Panes Unfreezing Panes The Watch Window Adding A Watch Deleting A Watch Hiding A Column Displaying A Hidden Column Hiding Rows Manually Hiding Rows And Columns Inserting A Column The Insert Options Button  more...

Powerpoint 2002 Basic ... Basic Editing Introduction Lesson Objectives Opening An Existing Presentation Customizing The Interface The Customize Dialog Box Adding A Slide Creating A Title Slide Applying Multiple Columns Identifying & Correcting Misspelled Words Copying Text Pasting Text Resizing A Placeholder Undoing An Action Resizing Multiple Objects Repositioning Objects The Vertical Scroll Bar The  more...

Powerpoint 2002 Intermediate Powerpoint 2002: Intermediate Microsoft Lesson 1: Slide Masters Introduction Lesson Objectives Opening PowerPoint The Recently Used File List About Slide Masters Viewing Designs In A Presentation Switching To Slide Master View Inserting A Title Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A  more...

Windows XP Basic ...In WordPad Inserting A ClipArt Image In WordPad Opening An Existing Document Using Paint Creating An Image In Paint The Pencil Tool The Brush Tool The Color Palette Saving A Paint Image Opening A Paint Image The My Pictures Folder Viewing Pictures The Address Book Creating A New Entry In The Address Book Changing Views Conclusion Lesson 5: Printers, The Desktop & Virus  more...

Word 2002 Intermediate ...Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting AutoCorrect Demonstration The AutoCorrect Options Button AutoCorrect  more...

Creating a Business Execution Culture Creating a Business Execution Culture In today's fast-paced, high tech world, change comes more rapidly than ever before. Businesses must be in a state of constant evolution and continuous improvement just to keep up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is  more...

DESGN 2 0 Structuring and Modularizing the Network DESGN 2.0: Structuring and Modularizing the Network Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the components and operation of the Cisco Enterprise Architecture modules, and apply the Architecture to an existing enterprise network  more...

Compensating Employees HRCI PHR Compensating Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible  more...

Forming Project Teams for Six Sigma Forming Project Teams for Six Sigma ASQ Six Sigma Black Belt (SSBB) Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have  more...

Process Capability for Six Sigma Process Capability for Six Sigma ASQ Six Sigma Black Belt (SSBB) In any improvement initiative, organizations must determine whether their existing processes meet the targets and specifications demanded by the business, or by the customer. Measuring and analyzing the capability and performance of a process under review enables organizations to numerically represent and interpret its current  more...

Processes and Customer Analysis in Six Sigma Projects Processes and Customer Analysis in Six Sigma Projects ASQ Six Sigma Green Belt (SSGB) A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions Using Six Sigma Analysis Tools and Metrics for Project Decisions ASQ Six Sigma Green Belt (SSGB) Six Sigma is a business improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for  more...

Modeling and Analyzing Processes in Six Sigma Modeling and Analyzing Processes in Six Sigma ASQ Six Sigma Green Belt (SSGB) "If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas  more...

Data Classification and Collection in Six Sigma Data Classification and Collection in Six Sigma ASQ Six Sigma Green Belt (SSGB) "Measure what is measurable, and make measurable what is not so" said Galileo Galilei, the famous Italian physicist, mathematician, astronomer, and philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from  more...

Summarizing and Presenting Data in Six Sigma Summarizing and Presenting Data in Six Sigma ASQ Six Sigma Green Belt (SSGB) Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms  more...

Design for Six Sigma in the Organization Design for Six Sigma in the Organization ASQ Six Sigma Green Belt (SSGB) Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time  more...

Six Sigma Process Improvement Six Sigma Process Improvement In the world of business you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new  more...

Configuring Windows Vista Applications Configuring Windows Vista Applications Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Windows Vista replaces or upgrades many of the applications that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and  more...

Discover Word 2007 Level 1 ... Creating A New Document Use A Template Open An Existing Document Navigating With The Mouse Navigating With The Keyboard View Documents Views In Word 2007 Print Layout View Full Screen Reading Web Layout Outline View Draft View Show/Hide Zoom Window Commands Viewing Multiple Documents Save Documents  more...

Discover Powerpoint 2007 Level 1 ...s Use A Template Use Multiple Themes Use An Existing Presentation Use An Existing Outline Modify Presentation Themes Themes Change Theme Colors Change Theme Font Theme Effects Background Styles Background Formats Work With Slides Slide Layout Add New Slides Copy & Delete Slides Changing Slide  more...

Discover Access 2007 Level 1 ...hat Is A Database? Creating A New Database Open An Existing Database Customize Access Access Options Customizing The Quick Access Toolbar Help In Access 2007 Microsoft Office Access Help Working In The Access Help Window Context Specific Help Office Diagnostics QUIZ 2. DESIGN A DATABASE  more...

Discover Excel 2007 Level 1 ... Creating A New Workbook Use A Template Open An Existing Workbook View A Workbook What Is A View? Use Page Layout View Page Break Preview Custom Views Show/Hide Options Zoom Command Splitting A Worksheet Freeze Rows & Columns View Workbooks Side By Side More Window Display Commands Save A Workbook New Excel 2007  more...

Problem Solving Determining and Building Your Strengths Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...

The Customer Service Representative CSR ...uch more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers have a vital role to play in ensuring customers' needs are  more...

Excel XP Proficient Expert ...k? - Creating A New Workbook - Use A Template - Open An Existing Workbook Save A Workbook - Use The Save & Save As Commands - Save A File For Use In Another Program View A Workbook - Normal View - Page Break Preview - Create Custom Views - Change Zoom Setting - Split A Worksheet - Freeze Rows & Columns Print Workbooks - Print Worksheets & Workbooks - Modify Page Setup  more...

Introduction to Request Fulfillment ...ound for example, someone needs a new password, to change an existing password, or they need to add a new software program to their machine. It is important for organizations to be able to manage these demands in an efficient way by having processes mapped out for these repetitive requests, and having dedicated staff to support these requests. This course provides an introduction to Request  more...

Cisco CVOICE 8 0 Call Routing Dial Plans Cisco CVOICE 8.0: Call Routing & Dial Plans Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) To integrate VoIP networks into existing voice networks, you must have the skills and knowledge to implement call routing and design an appropriate numbering plan. A scalable numbering plan establishes the baseline for a  more...

Security in Windows Vista Security in Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator In today s computing reality, security has become the number one concern of administrators and regular users alike. Windows Vista builds on Microsoft s existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide  more...

Planning Your Field Sales Approach Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides  more...

Coloring Objects and Using Brushes in Illustrator CS3 Coloring Objects and Using Brushes in Illustrator CS3 Adobe Adobe Illustrator CS3 allows for the addition of vibrant colors to electronic artwork. Users can now employ numerous Live Color tools and techniques to enhance the color of their Illustrator images with immediate and interactive results. Various brushing styles and tools add elaborate and colorful strokes to existing images. This  more...

Using Type and Symbols in Illustrator CS3 ...pe, add and fill a type area, or arrange your type around an existing path in your illustration. This course will familiarize you with methods for editing, aligning, formatting, distorting, and flowing type in your illustration to achieve the styles and layout you desire. By introducing the Symbols panel and Symbolism tools, this course will show you how to create, edit, and apply individual  more...

Critical Requirements and Benchmarking for Six Sigma Critical Requirements and Benchmarking for Six Sigma ASQ Six Sigma Black Belt (SSBB) The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the  more...

The Imperatives of Innovation and Leadership in Strategy The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...

Reusing Content in Dreamweaver CS4 Reusing Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at  more...

Reusing Content in Dreamweaver CS3 Reusing Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 provides web developers with tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at runtime is also  more...

Operations Management Product Service Management Operations Management: Product & Service Management Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities. These activities encompass the entire range of product life cycle - from the conception of a new product or service  more...

Marketing Essentials Promotion Marketing Essentials: Promotion How do you get customers interested in your products and services? What kinds of sales and advertising strategies will you use? How will public relations support your promotional strategies, if at all? Promotion, a key aspect of the marketing mix, focuses on raising awareness about your product and service offerings among key customer target groups. This  more...

Cisco IINS 1 0 Network Security Principles II Cisco IINS 1.0: Network Security Principles II Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 Operations security concerns the day-to-day practices necessary to first deploy and later maintain a secure system. As an administrator, it's very important to understand the principles behind operations security. It's equally  more...

Managing SharePoint 2010 Sites Lists and Libraries Managing SharePoint 2010 Sites, Lists and Libraries Microsoft Microsoft SharePoint 2010 offers a complete platform for collaboration, data management, and online information publishing. SharePoint sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks  more...

Managing SharePoint 2010 Pages Components Managing SharePoint 2010 Pages & Components Microsoft To enhance your SharePoint implementation beyond the default home page, you can use the available publishing pages and web part pages. SharePoint 2010 also offers a new page type, referred to simply as a page. Organizations store and organize documents on SharePoint in a number of ways, and the management of this document storage is a  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks Cisco Switch 1.0: Accomodating Voice & Video in Campus Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 When you are migrating to a VoIP network, all network requirements, including power and capacity planning, must be examined so that voice is seamlessly integrated into the existing network. IP telephony services  more...

VMware Server Overview ...n platform that can be installed like an application onto an existing server, allowing the creation of multiple virtual machines. This course will examine the features of VMware Server, ESX, and ESXi, along with the current and legacy operating systems that can be installed and used with these virtual environments. The course aims to equip you with the knowledge required to decide which VMware  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...esign projects facing an enterprise administrator involve an existing server and network services infrastructure, which need to be evaluated to determine the best options for upgrade or migration. Another common design challenge is the addition of fully functional branch offices, which should be planned carefully to ensure proper Active Directory and network services, while maintaining the  more...

Active Directory Doman Services in Windows Server 2008 R2 Active Directory Doman Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 is the 2009 refresh of Microsoft s Windows Server product. This R2 release introduces improvements to existing features as well as the addition of new functionality. This course introduces the  more...

The Capital Markets Industry Overview Version 1 The Capital Markets Industry Overview: Version 1 The capital markets industry is an exciting, fast-paced, and volatile industry. Comprised of investment banks, securities firms, and a variety of other stakeholders, the industry helps companies and governments raise long-term funds on the capital markets. The industry participants deliver various services to their clients, such as  more...

The Chemicals Industry Overview Version 1 The Chemicals Industry Overview: Version 1 The chemicals industry is comprised of thousands of companies throughout the world that use basic raw materials to produce chemicals that have commercial value to consumers and other industries. These chemicals are used to produce plastics, synthetic fibers, lightweight automobile parts, fertilizers, cosmetics, household materials, computers, and  more...

Sales Team Management Simulation Sales Team Management: Simulation During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company,  more...

Customer-Focused Interaction Customer-Focused Interaction Having positive interactions with your customers is one of the most effective ways to ensure you're providing excellent customer service. However, customers expectations have evolved over time, and so too have customer service strategies. Many organizations are improving their customer relationships and customer satisfaction levels by moving beyond traditional  more...

Configuring WIndows Server Hyper-V and Virtual Machines Configuring WIndows Server Hyper-V and Virtual Machines Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643) New functionality and security enhancements make Windows Server 2008 the most complete Microsoft server release to date. New Virtualization technologies reduce the requirement of physical machines on a  more...

Advanced Customization in Excel 2007 Advanced Customization in Excel 2007 Microsoft Numerous features and tools in Excel 2007 enable you to customize the look and feel of spreadsheets and workbooks, and also the functionality and efficiency of the program itself. Existing templates, themes, and styles can be altered to meet business needs, or you can create custom templates, themes, and styles to further enhance data  more...

Reusing Content in Dreamweaver CS5 Reusing Content in Dreamweaver CS5 Adobe Adobe Dreamweaver CS5 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets.  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

Writing User Guides Designed for people who want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners  more...

Intermediate XML: Creating a DTD Read and write a Document Type Definition, modeling the structure for all your XML documents. This is a self-paced course, where you walk through the materials, and compare your answers with those in the back of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents.  more...

How to Join the Ranks of the Self-Employed in 6 Weeks Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks. This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Certificate in Technical Writing for Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

How to have an Effective Safety Committee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. How to Have an Effective Safety Comittee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. You head out for a weekend of fun in the wild, but as you arrive back in your driveway late Sunday night, you really wish you had brought the food along. Our new safety  more...

Java 2 -- Classes & Inheritance Students will learn about Classes & Objects, Inheritance and Polymorphism, Nested Classes and Creating Interfaces in the Java Programming Language This unit introduces the concept of classes and objects, and discusses the procedure for declaring classes and creating objects. You will learn to declare instance variables, methods, and local variables by using permitted modifiers such as public,  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

QPRT Suicide Risk Assessment and Training ...mplementing a new customer support center or rejuvenating an existing one, this course will present a renewed vision for leading the support team. Managers will discover how to promote the support organization to customers and management. They will learn the framework for a world-class customer support center, as well as how to build and retain a qualified team of professionals. This self-study  more...

14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...

Adobe Dreamweaver CS4: Essentials ...y whether you are building your first site or redesigning an existing one. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and  more...

Adobe RoboHelp Workshop ...ere are four projects: you "model" a help system based on an existing compiled help; you format text and graphics to design a help system; you document a simple procedure in a help topic that you compile; and you create your own help system for a software application. Final units involve generating PDFs from your help source and importing files (such as Word, HTML, FrameMaker and XML) into  more...

Advanced Certificate in Technical Writing A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and  more...

Hazardous Waste Manifest Update This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on  more...

PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations. PowerPoint 2007 Level 2 This  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC  more...

Job Hazard Analysis This one-hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Competitive Factors in Strategic Marketing ...service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor capabilities. Then you'll want to plan out the  more...

Supply Chain Transportation and Facility Design Fundamental to virtually all supply chains are questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a  more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...

Examining Cisco Customer Requirements and Existing Network Topology Methodologie To show how to gather requirements and identify business and technical constraints and identify methods of characterizing the existing network  more...

Operating System Technologies and the Networking Environment To describe the concepts and procedures required to access an existing physical network using a Windows operating system  more...

Word 2000 - Proficient User ... Document __Use A Template Or Wizard __ (exercise) __Open An Existing Document __ (exercise) __Open A Recent Document __ (exercise) View A Document __What Is A View? __Normal View __Web Layout View __Print Layout View __Outline View __Document Map Save A Document __Save A Document (exercise) Print A Document __Print & Print Preview (exercise) __Modify Print Settings (exercise) __Print An  more...

Access 2000 User Series ...Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of  more...

Access 2000 Beginning ...Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of  more...

Flash MX ActionScript Author Doug Sahlin teaches you the ins and outs of Macromedia Flash MX ActionScripting. Designed to create websites or multimedia presentations for CD-ROM, Flash MX ActionScripting allows users to create exciting animated graphics while keeping a smaller file size than with conventional graphic editing methods. Learn key concepts that will make your Flash designs efficient and entertaining. If you  more...

PowerPoint 2000 Beginning PowerPoint 2000 Beginning (1 Hour 29 Minutes) 1.0 Getting a round in PowerPoint (4 Minutes) 1.1 The PowerPoint Screen 2.0 Creating a Presentation (23 Minutes) 2.1 Types of Slides & Work Views 2.2 Creating a Presentation with a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via  more...

PowerPoint 2000 Set of 3 PowerPoint 2000 Beginning (1 Hour 29 Minutes) 1.0 Getting a round in PowerPoint (4 Minutes) 1.1 The PowerPoint Screen 2.0 Creating a Presentation (23 Minutes) 2.1 Types of Slides & Work Views 2.2 Creating a Presentation with a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via  more...

Dreamweaver MX Advanced This is the third in the Macromedia Dreamweaver MX series of tutorials from the Virtual Training Company. Author Mark Fletcher (a Member of Team Macromedia for Dreamweaver and a regular contributor to Macromedia DevNet) shows the user how to work with CSS, add style to web pages, create page layouts, use integrated code tools, create web pages that comply with the Web Accessibility Initiative  more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...

The Contact Center and the Technical Support Agent ... have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM  more...

Access 2000 Expert 1. Access 2000 (Expert) Basics Work With Toolbars The Menu Bar & Other Toolbars Install Add-In Programs What Is An Add-In? Install & Load Add-Ins Unload Add-Ins Work With Previous Versions Of Access Access 2000 & Previous Versions Of Access Access 2000 & Access 97 Access 2000 & Access 95 Convert A Database Set Startup Options Set Startup Options Help In Access 2000 The Office Assistant Microsoft  more...

Microsoft Visio 2003 Expert User ... Export shape data from a Microsoft Visio 2003 drawing to an existing Open Database Connectivity (ODBC)-compliant database. Link a shape in Microsoft Visio 2003 to a record in an existing database table. Create new master shapes from each record in a database table using the Database Wizard. Audience: This course is intended for personnel with significant prior experience; end  more...

Brand Management Branding on the Web Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...

Visual InterDev 6 0 Planning a Web Application C ourse Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...

Frontpage 2000 Proficient User ...ation: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents.  more...

Frontpage 2000 Expert User ... FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s)  more...

NetWare 5 Advanced Administration - Part 1 ...uration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5. Select the tasks that are automated during an in-place upgrade to NetWare 5. Identify the tasks that should be performed after  more...

Oracle 11i10 Order to Cash Basic Pricing ... creating a price list. Create a price list by copying an existing price list. Identify features of agreements. Identify options for creating an agreement price list. Identify key concepts related to pricing formulas. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment:  more...

Oracle Workflow 11i10 Business Event System Subscriptions This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...e Directory. Create a group in Active Directory. Modify an existing group. Identify the features of publishing resources in Active Directory. Publish a shared folder in Active Directory. Publish a shared printer in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...roup Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...ons of user accounts. Create a new user account. Copy an existing user account to make a new user account. Modify an existing user account by changing the password of the user account. Identify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User  more...

Oracle Database 10g Administration Workshop I Part 4 Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques. Learn To: Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should perform  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Advanced Six Sigma The Improve Control Phases of DMAIC The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To:  more...

C Programming - Part 1 Course Overview This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn  more...

C Programming - Part 4 ...entify the code used to handle the insertion of a node in an existing linked list index. Identify the code used to handle deletions of records from an existing linked list index. Identify the C code used to read the records in a binary tree index. Unit 4: Standard ANSI C Library Duration: 2 Hour(s) Identify the roles of a linker. Identify the differences between library files and  more...

C Programming - Part 1 Course Overview This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class. L earn To: Identify the features supported by  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To:  more...

C Programming - Part 4 ...on by using inheritance. Identify the code for extending an existing collection to a generic collection by using templates. Unit 3: Standard C++ Library Duration: 2 Hour(s) Identify the uses of the standard C++ library. Match the key sets of headers in the standard C++ library with their functions. Match the important classes of the I/O library with their functions. Match the  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...he statement to create a table based on the definition of an existing table by using a subquery. Complete the statement to insert values into a table from another table by using a subquery. Complete the UPDATE statement by using subqueries. Complete a DELETE statement by using subqueries. Unit 2: Multiple-Value Subqueries Duration: 1 Hour(s) Identify the multiple-row  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Oracle Form Builder Enhancing the User Interface ... the Layout Editor by using the Check Box tool. Convert an existing item into a check box in the Layout Editor by using the Property Palette. Create a list item in the layout Editor by using the List Item tool. Convert an existing item into a list item in the Layout Editor by using the Property Palette. Create a radio group item in the Layout Editor by using the Radio Button tool.  more...

Oracle Report Builder Report Fundamentals ...of a Form Like report. Generate a Group Left report from an existing report by using the Report Wizard. Generate a Mailing Label report from an existing report by using the Report Wizard. Generate a Matrix report from an existing report by using the Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live Previewer. Align the columns  more...

Oracle8 Database Administration - Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

Oracle Form Builder R6 Enhancing the User Interface ...n the Layout Editor by using the Check Box tool. Convert an existing item into a check box by using the Property Palette. Create a list item in the Layout Editor by using the List Item tool. Convert an existing item into a list item by using the Property Palette. Create a radio group item in the Layout Editor by using the Radio Button tool. Convert an existing item into a radio group item  more...

Oracle Reports R6 Report Fundamentals ...s of a Form Like report. Create a Group Left report from an existing report by using the reentrant Report Wizard. Create a Mailing Label report from an existing report by using the reentrant Report Wizard. Create a Matrix report from an existing report by using the reentrant Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live  more...

Oracle Reports R6 Enhance Reports ... chart using the Chart Wizard in the Layout Model. Embed an existing chart in the Layout Model using the tool palette. Display a multimedia file using a button. Match the pagination properties with their functions. Match the print properties with their functions. Identify the uses of field properties. Identify functions of the repeating frame properties. Unit 4: Matrix Report  more...

Word 2000 Proficient User Course Overview This course provides participants with the intermediate skills to use Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn to format and proof a document; enhance a document with drawing objects, charts, Clip Art, graphics and presentation enhancements; create a mail merge; and create envelopes and labels by merging an  more...

Excel 2000 Fundamentals ...he Open dialog box with their respective functions. Open an existing workbook. Preview a worksheet. Open a workbook from a specific location. Search for a workbook to be opened. Insert a worksheet. Copy a worksheet in an existing workbook. Move a worksheet to an existing workbook. Delete a workbook. Rename a worksheet. Navigate a worksheet. View multiple worksheets/workbooks  more...

Excel 2000 Expert User ...template based on a workbook. Create a workbook based on an existing template. Modify a template. Open a workbook based on a Spreadsheet Solutions template. Customize a Spreadsheet Solutions template. Enter a record in a list. Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database.  more...

PowerPoint 2000 Proficient User ...ompletion of this course, students will learn how to open an existing presentation; identify the functions of the interface components; create a presentation; modify slides in a presentation; enhance a presentation; prepare for delivering a presentation. L earn To: Open an existing presentation. Identify the functions of the interface components. Create a presentation. Modify  more...

Office 2000 - Web Integration ...ns. Initiate a Web Discussion on a Web page. Reply to an existing Web Discussion. Identify the functions of subscriptions. Subscribe to an Office 2000 document to receive notification when it is modified. Identify the features of the Office Server Extensions Start Page. Send an Office 2000 document as a message attachment. Send an Office 2000 document as an HTML-encoded message.  more...

SQL Server 7 0 - Implementing a Database - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database  more...

Site Server 3 0 Implementation - Part 2 ...ered when planning a catalog; perform the steps to modify an existing Web page to search catalog categories; create Membership Server instances; and configure Membership Directory Manager snap-ins and Membership mode security. L earn To: Identify the concepts considered when planning a catalog. Perform the steps to modify an existing Web page to search catalog categories. Create  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 Course Overview This is the third course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Extend the functionality of an application by using mechanisms for extending classes and controls. Create various kinds of  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 4 Course Overview This is the fourth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the types of help techniques and implement a help system for an application. Identify the exception handling architecture  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ...eatures. Display data by using the CArchive class. Open an existing file by using the Open member function of the CFile class. Retrieve data from a file by using the Read member function of the CFile class. Store data in a file by using the Write member function of the CFile class. Identify the Seek function that will be used in a given situation. Match the registry key with the  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...job by using Scheduler. Add a report generating task to an existing task by using Scheduler. Unit 3: Managing Transactions Duration: 2 Hour(s) Identify the benefits of using Microsoft Transaction Server (MTS) in building and deploying server solutions. Match the types of participants in the transactions managed by Microsoft Distributed Transaction Coordinator (DTC) with  more...

Outlook 2000 Fundamentals ...om Microsoft Office applications into a message. Insert an existing signature into a message. Read a message in Preview Pane and in its own window. Reply to a message by using the Reply and Reply to All buttons. Forward a message to a new recipient by using the Forward button. Print a message. Open a Microsoft Office file attachment. Print a message attachment. Save a message  more...

Outlook 2000 Proficient User ...with contacts using the Contact Activities feature. Add an existing vCard to a message. Identify the built-in views in Contacts. Identify the customization options available for Contacts. Unit 2: Recording Tasks, Journals and Notes Duration: 2 - 3 Hour(s) Identify the elements of the Tasks interface. Create a single task. Create a recurring task. Edit a recurring  more...

Frontpage 2000 Proficient User ...ation: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents.  more...

Frontpage 2000 Expert User ...ng FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course  more...

Exchange Server 5 5 Concepts and Administration - Part 1 Course Overview This is the first course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the different types of messaging systems and understand the fundamentals of Exchange Server. Administer the Exchange  more...

Exchange Server 5 5 Concepts and Administration - Part 2 Course Overview This is the second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client.  more...

Exchange Server 5 5 Design Implementation - Part 3 ...possibility of directory replication between two sites in an existing message routing topology. Identify the most efficient Directory connector topology that results in minimum delays of replication information across sites. Configure directory Replication connector by using the Microsoft Exchange server Administrator program. Identify the functions of Knowledge Consistency Checker (KCC).  more...

NetWare 5 Advanced Administration - Part 1 ...uration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5. Select the tasks that are automated during an in-place upgrade to NetWare 5. Identify the tasks that should be performed after  more...

Microsoft Works Suite 2005 Creating Databases ...f the Works Database interface. Create a database from an existing template. Identify the steps to create a blank database. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours  more...

Introduction to Microsoft Works Suite 2005 .... Identify options for creating a new project by using an existing project template. Identify options for creating a new project using the Blank Project template. Use the search companion. Unit 2: Works Features Launch Internet Explorer through Works. Launch Microsoft Outlook Express through Microsoft Works Suite. Identify features of the Works Calendar. Identify  more...

Access 2000 Fundamentals ...ess 2000 interface components with their functions. Open an existing database in Access 2000. Identify the functions of each Access 2000 database object. Identify the object views available in Access 2000. Print database objects. Create a new database in Access 2000. Access help on a specified subject by using the office Assistant. Unit 2: Access 2000 Tables Duration: 2 - 3 Hour(s)  more...

Windows 2000 Planning Implementing Active Directories - Part 1 ...ve Directory; locate the information you need to document an existing DNS structure; design the first Active Directory domain; and locate and move objects in Active Directory. L earn To: Identify the key features and components of Active Directory. Identify the physical structure and security features of Active Directory. Locate the information you need to document an existing DNS  more...

Crystal Reports v10 Introduction to Report Design Part 1 ... Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report. Add database fields to a report. Identify the options for creating a report. Add database fields to a report. Export a report to a Microsoft Word document. Identify the options for printing a  more...

NetWare and Windows NT Integration - Part 1 ...by using User Manager. Create a user account by copying an existing user account. Unit 2: Windows NT Networking Environment Duration: 2 - 3 Hour(s) Identify the featues of Windows NT networking models. Identify an appropriate protocol that can be installed with Windows NT based on a given networking scenario. Identify the features of different file systems in Windows NT.  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ... Domino Administrator. Configure an additional server in an existing Notes/Domino infrastructure. Configuration setup method. Identify the tasks performed to troubleshoot a specified error message during the additional server setup. Unit 2: Managing the Domino Environment Duration: 3 - 4 Hour(s) Identify the uses of Domino Directory. Select a view based on the type of information  more...

SQL and PL SQL PL SQL Basics Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...

SQL and PL SQL DML and DDL ...SQL*Plus environment. Create a table using the rows from an existing table. Display the structure of a table, using the DESCRIBE command. Unit 2: Manipulating Data Duration: 0.5 - 1 Hour(s) Identify the DML functions and the transaction control commands. Insert new rows in a table. Insert specific date, time, and user values in a table. Insert rows from one table into another  more...

Oracle8i Database Admin Manage Data Storage ...ation events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using Oracle  more...

Oracle8i Database Admin Manage Security ... using Oracle Security Manager. Assign a user profile to an existing user by using Oracle Security Manager. Alter a user profile by using Oracle Security Manager. Drop a user profile by using Oracle Security Manager. Display the resource limits for a user by using Oracle SQL*Plus Worksheet. Match the features of password management offered by profiles with their descriptions. Create a new  more...

Designing for Cisco Internetwork Solutions Part 1 ...etwork. Identify guidelines for performing an audit on an existing network. Identify tools for auditing a network. Identify characteristics of a hierarchical network model. Identify features and functions of the access layer. Identify features and functions of the distribution layer. Identify features of intelligent network services. Identify security functions performed in  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning  more...

Java for Procedural Programmers Java Concepts This course explores Java language syntax. The Websphere Studio Application Developer is introduced. You will learn the concepts of statements such as non-functional statements, conditional statements, and iterative statements. In the Using Existing Classes section, features of Java objects, classes, and containers are discussed. The Creating Your Own Class section covers creating a class, class  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...consoles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New Task Wizard. Run an application by using a secondary logon. Identify the features of a secondary logon. Configure a shortcut to run an application by using a secondary logon. Unit 2: Active Directory Objects Duration:  more...

Windows 2000 Dir Services Infrastructure--Part 1 Active Dir Install ...g DNS names. Locate the information you need to document an existing DNS structure. Identify the advantages and disadvantages of using a currently registered DNS domain name. Identify the advantages and disadvantages of using a child domain name of a currently registered domain. Identify the advantages and disadvantages of using a reserved private DNS domain name. Identify the advantages  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...e Directory. Create a group in Active Directory. Modify an existing group. Identify the features of publishing resources in Active Directory. Publish a shared folder in Active Directory. Publish a shared printer in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...roup Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify  more...

Project 2000 Fundamentals .... Import tasks from MS Excel to MS Project 2000 by using an existing map. Add deadlines to a task in a project plan. Add constraints to a task in a project plan. Split a specific task in a project plan. Add a relationship between the tasks in a project plan. Create a summary task for the subtasks in a project plan in the Gantt Chart view. Unit 2: MS Project 2000: Resources and  more...

Exchange 2000 Server--Part 3 Administering Course Overview This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers.  more...

Exchange 2000 Infrastructure Design--Part 2 Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging  more...

Access XP Proficient User ...t an Excel worksheet to a data access page. • Link an existing Microsoft Access table to a database. • Publish a table to Microsoft Excel. Audience The intended audience for this course are Project or Office Managers, Secretarial, Web Designer-Developers, System Administrators, and Database Administrators. Typically learners will work in an office environment (possibly  more...

Access XP Expert User Course Overview This course covers the more complex aspects of working with data using Access 2002. Assuming the learner is already proficient in Access, the course covers advanced features of database queries, and enhancing forms and reports. Learn To • Create an update query. • Create a delete query. • Create an append query. • Create a form in Design view.  more...

Excel XP Fundamentals ...a workbook. • Search for a workbook. • Open an existing template to create a workbook. • Save a modified workbook. • Insert a new worksheet. • Format a worksheet tab. • Move a worksheet within a workbook. • Delete a worksheet. • Match worksheet navigation methods with their functions. • Get Help by using the Office Assistant.  more...

Excel XP Expert User ... To • Create a new template file. • Modify an existing template file. • Create a new workbook by using a user-defined template. • Create a shared workbook. • Highlight changes in a shared workbook. • Accept a change in a shared workbook. • Import a delimited text file. • Import data from a fixed-width text file. • Import data from  more...

PowerPoint XP Expert User ...r. • Customize a template. • Add a chart to an existing slide by using the Insert menu. • Change a chart from one type to another. • Modify chart options in a slide. • Create a new slide with a table by using the Title and Content slide layout. • Add a table to an existing slide. • Format cell color in a table. • Embed fonts in a  more...

Word XP Fundamentals ...9; Change the view of a Word 2002 document. • Open an existing document. • Search for an existing document. • Identify features of the Save As dialog box. • Match text selection types with their descriptions. • Change the font in a document. • Match formatting options on the Character Spacing and Text Effects tabs with their functions. • Move  more...

Java for Procedural Programmers Java Concepts This course explores Java language syntax. The Websphere Studio Application Developer is introduced. You will learn the concepts of statements such as non-functional statements, conditional statements, and iterative statements. In the Using Existing Classes section, features of Java objects, classes, and containers are discussed. The Creating Your Own Class section covers creating a class, class  more...

Oracle9i SQL DML and DDL ...e the table structure by modifying the characteristics of an existing column. o Identify the features of an Oracle sequence. o Create a sequence by using the CREATE SEQUENCE statement. o Identify the properties of views. o Match the clauses of the CREATE VIEW statement with their functions. o Create a public synonym by using the CREATE PUBLIC SYNONYM statement. o Remove a synonym by  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Directory Technologies Part 2 NDS eDirectory Course Overview This is the second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS  more...

Moving from Technical Professional to Mgr Series Getting Started This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...

Windows XP Professional User Curriculum The Microsoft Windows XP Professional User Curriculum builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the  more...

Windows XP Prof User Fundamentals This course presents the learner with the skills to become proficient at Microsoft Windows XP. It builds from some basic assumptions about the learner's previous experience within a Windows environment and it comprehensively guides the learner through the basics of using this latest version of Windows with the emphasis on learning by doing. Learn To: o Match Windows XP new features with their  more...

Windows XP Prof Advanced User This course builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of  more...

Creativity Innovation Increasing Personal Creativity Creativity and Innovation: Increasing Personal Creativity offers the student information required to mentally and physically prepare for creativity; incorporate innocence, intuition, and adventure into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most  more...

Netscape 6 User Fundamentals This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...

Visual Basic NET-Windows Development Curriculum The Microsoft Visual Basic .NET-Windows Development Curriculum introduces students to Microsoft.NET Framework Windows Forms and controls.It describes the various options for building your own controls and explains how to expand the functionality of existing controls. The student is taught how to use .NET and COM components of the Windows Forms application, and how to use the Reporting and Printing  more...

Visual Basic NET-Windows Development Part 2 This Course describes the various options for building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To  more...

Works 2003 Creating Databases The Works 2003: Creating Databases course explores the database interface, and the student then learns about entering data, and database tables, and forms. Learn To Identify components of the Works Database interface. Create a database from a template. Identify options for creating a blank database.  more...

Lotus Domino 6 Preparing Domino R4 Administrators ...istrators to recover ID files. o To initiate backup for an existing ID. o To identify methods of checking server status. o To identify elements of the Server Monitor. o To identify steps for modifying the Server Monitor. Audience This audience in made up of System Administrators that have not yet upgraded to R5. They will be involved in the deployment of Domino 6. They will need to  more...

Windows Server 2003 Managing Network Infrastructure Part 1 This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Windows Server 2003 Managing Network Infrastructure Part 1 This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Windows Server 2003 Managing Network Infrastructure Part 2 This is the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of  more...

Windows Server 2003 Managing Network Infrastructure Part 2 This is the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of  more...

Windows Server 2003 Managing Network Infrastructure Part 3 This is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 3 This is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To  more...

Six Sigma Managing Six Sigma Projects In Managing Six Sigma Projects you will learn This course teaches about management and team support structures for Six Sigma projects as well as some of the more advanced tools required by those engaged in the quality initiative. Finally, it offers help on implementing Six Sigma and on some leadership strategies for project champions. Learn To Identify effective  more...

Delegation Understanding Delegation In "Delegation: Understanding Delegation," you will learn what delegation is and how to generate a delegation climate in your workplace. Outlining the benefits of delegation and the reasons why it is so important, the course then teaches the positive results of delegation as well as how to identify potential delegates and some strategies for managing them effectively. The course encourages  more...

Correcting Performance Problems Addressing Performance Problems In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to  more...

Advanced Project Mgmt Managing Accelerated Projects Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for  more...

Project Teams Applying Team Building Techniques Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...

Oracle8 Database Administration - Manage Data ...tion events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...tions of user accounts. Create a new user account. Copy an existing user account to make a new user account. Modify an existing user account by changing the password of the user account. Identify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Site Server 3 0 Commerce Solutions - Part 2 ...s. Perform the steps to add and remove components within an existing pipeline. Perform the steps to mark a pipeline as transacted. Perform the steps to create a new pipeline. Match the Scriptor component routines with their descriptions. Identify the type of threading model used for Commerce Server components. Identify ways to plan for error handling. Identify the three standard  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...rm a specific task. Create a database. Create a form in an existing database by using the Design pane. Set the properties of a form in an existing database by using the context menu of the form. Match the types of fields in a form with their purposes. Add a field to a form. Set the properties of a field in a form by using the context menu of the field. Create a table in a form. Create a  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients Course Overview This is the sixth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the features  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Oracle8i Database Admin Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 3: Active Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing Course Overview This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing Course Overview This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...consoles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New Task Wizard. Run an application by using a secondary logon. Identify the features of a secondary logon. Configure a shortcut to run an application by using a secondary logon. Unit 2: Active Directory Objects Duration:  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...they need to be performed. Add a remote access server to an existing network by using the Routing and Remote Access console. Disconnect a remote access client by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...they need to be performed. Add a remote access server to an existing network by using the Routing and Remote Access console. Disconnect a remote access client by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match  more...

IBM DB2 Universal Database V6 1 Admin Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...

IBM DB2 Universal Database V6 1 Admin Curriculum Course Overview The Complete IBM DB2 Universal Database V6.1 Administration Curriculum includes the courses needed to prepare for IBM Certified Solutions Expert certification exams 509 and 510. Students will learn fundamental DB2 v6.1 skills and knowledge, such as creating and modifying database objects, creating indexes and views, managing basic database operations, and the basics of SQL.  more...

IBM DB2 Universal Database V6 1--Administration ...ed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of  more...

IBM DB2 Universal Database V6 1--Administration ...ed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of  more...

Operations Management Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To  more...

Dreamweaver 4 ...ite by using the menu bar. • Edit information about an existing site by using the menu bar. Unit 2: Dreamweaver 4: Documents 1.5 - 2 hours • Set the properties of a document by using the menu bar. • Modify text properties in a document by using the Property inspector. • Insert an image with specified requirements in a document by using the menu bar. • Insert  more...

Dreamweaver UltraDev 4 ... Site menu. • Create a database connection by using an existing DSN. • Create a DSN by using the Data Source Name (DSN) dialog box. • Create a database connection by using a connection string. • Create a recordset by using a query. • Create a recordset by using a stored procedure. • Identify the type of server variable that can be used in a specified  more...

Network Certification Curriculum The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...io Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP.  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...io Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP.  more...

Windows Server 2003 Skills Update for MCSAs Part 1 This is the first course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also  more...

Windows Server 2003 Skills Update for MCSAs Part 1 This is the first course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also  more...

Windows Server 2003 Skills Update for MCSAs Part 2 This is the second course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using  more...

Windows Server 2003 Skills Update for MCSAs Part 2 This is the second course in the Microsoft Windows Server 2003 Skills Update for MCSAs curriculum that prepares participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using  more...

Implementing Managing MS Exchange Server 2003 Installing This series provides students with the knowledge and skills needed to update and support a reliable, secure messaging infrastructure used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized organization. Learn To: Identify advantages of using Microsoft Exchange Server 2003. Identify features of Microsoft Exchange  more...

Designing a MS Exchange Server 2003 Organization Infrastructure ...earn To: Identify physical and logical aspects of an existing network design. Identify important aspects of Active Directory that impact Microsoft Exchange Server 2003. Identify considerations for integrating Microsoft Exchange Server 2003 with Active Directory. Identify factors that influence routing group boundaries. Identify considerations for using single routing groups.  more...

Designing a MS Exchange Server 2003 Organization Connectivity In this course, the learner will be introduced to concepts of designing for high availability and reliability for a Microsoft Exchange Server 2003 organization and design aspects for inter-organizational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003. Learn To:  more...

Oracle Application Server 10g Administration II Part 1 ...requirements for installing OracleAS infrastructure using an existing Oracle database. Sequence the steps to install OracleAS Metadata Repository in an existing database by using the Repository Creation Assistant. Sequence the steps that are required to install J2EE and Web Cache using database-based clusters and Identity Management (IM) when the Metadata Repository (MR) exists.  more...

Changing Corporate Culture To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...

Introduction to Requirements Planning Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business  more...

Requirements Planning and Management Business analysts must plan and closely manage requirements for a project in accordance with existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements  more...

E-mail as a Marketing Tool How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...

Design for X DFX Successful organizations, in both the manufacturing and service sectors, are becoming more customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of  more...

Six Sigma DMAIC Analyzing the Process Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9  more...

Green Building Commercial Certification Program The Green Building Commercial Certification program serves to re-enforce the ideas behind high performance buildings maximizing operational energy savings; improving comfort, health, and safety of occupants and visitors; and limiting detrimental effects on the environment. This certification program provides instruction in the new methodologies that form the underpinnings of high performance  more...