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From 123-CBT Computer Based Training
Directing Others

Directing Others
As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and
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Directing Others
Introduction to the Service Desk

Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for
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HR as Business Partner Managing Talent for Organizational Success

HR as Business Partner: Managing Talent for Organizational Success
An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct
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Process Management Skills
Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the
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Managing Business Risk Developing a Risk Management Plan

Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences
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Lotus Domino R5 System Admin Part 3 Server Setup Configuration

Course Overview This is the third course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to install the first server; and configure the server audience for the first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure
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GroupWise 5 5 Admin Part 2--Clients Post Offices

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise
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Goal Setting Series

The Goal Setting Series includes the following courses: Goal Setting: Reaching Individual Goals Goal Setting: Goal Setting Tools for Managers Goal Setting: Organizational Goal Setting To review individual course descriptions, please return to the previous page and select the desired title(s).
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SAP R 3 v4 6 Cost Center Accountant

The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. Learn To: o Getting started with SAP R/3 4.6. o Starting the System and
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Lotus Domino 6 for Release 5 Administrators Part 1

This course provides an introduction to the new features of Domino 6. You learn how to set up the administration environment and how to secure it. Finally, you learn about policy-based management. Learn To: o To match options available when installing Domino 6 server software with their functions. o To identify Domino 6 server configuration enhancements. o To identify the steps involved
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Managerial Leadership Creating a Vision

Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for
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Goal Setting Organizational Goal Setting

In ''Goal Setting: Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. Learn To Help a team develop and
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Change Management Managing Change

Change Management: Managing Change will help you develop the skills to proactively address change and meet the challenges of transition in the workplace. You will practice your skills as you work with various employees to overcome the problems encountered when making changes in your organization. Learn To Identify the different levels of change.
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Team Conflict Resolving Team Conflict

Team Conflict: Resolving Team Conflict offers the student information for identifying, clarifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how
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Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure

Course Overview This is the first course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the concepts related to the planning of a Notes/Domino infrastructure; and identify the concepts related to protocols, remote access connections and standard database views in Domino.
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Executive Level Leadership Change The Executive Leader

Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process. Learn To
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Windows Server 2003 Planning Active Directory Part 1

This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts
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Windows Server 2003 Planning Active Directory Part 1

This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts
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Advanced Six Sigma Leading Six Sigma Deployment

In Advanced Six Sigma - Leading Six Sigma Deployment, you will learn specific information and practices that are needed to deploy Six Sigma and incorporate it into an organization a a s culture. You will also learn what it takes to prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and
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From Corexcel
Introduction to Finance


The online course, Introduction to Finance, covers the importance of finance in a business setting. This course covers the following: roles of finance in typical business organizations, responsibilities of financial managers, legal forms of businesses, agency relationships, and relevant financial markets of interest to financial managers. Additionally, you will learn the five principles that form
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How to Coach


.... This course teaches the skills and techniques to use in an organizational setting, including active listening, reinforcing positive employee performance through recognition and praise, observing and providing constructive feedback, and teaching new skills.
Learning how to coach is an extremely important aspect of any manager or leaders career. No one wants a boss, everyone wants a coach!
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Budgeting in a Nonprofit Organization


The online course Budgeting in a Nonprofit Organization covers budgets and how they are implemented in a nonprofit organizational setting. Additional topics covered in this course are the uses and functions of budgets and the relationship between tactical budgeting and strategic budgeting.
The course also covers the organization-wide budget and different budget systems. More advanced topics
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From Serebra Learning Corporation
The Role of Critical Thinking in Organizations
In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay
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Process Management Skills
Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the
more...
Goal Setting Organizational Goal Setting
In ''Goal Setting: Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. The target audience for this program is administrators, managers,
more...
Managerial Leadership: Creating a Vision
Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision basic steps to complete when drafting a vision statement and guidelines for communicating the vision. In addition this program provides steps for
more...
From Global Innovative Campus
An Overview of Sustainable Management
Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success.
After completing this module, you should be able to:
Define sustainability and its application in an
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Effective Business Writing
The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
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How to Coach
Managers who lead and manage through coachinga providing encouragement, feedback, and supporta are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting, including active listening, observing and providing constructive feedback, reinforcing positive employee performance through recognition and praise,
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Introduction to Finance
...an organizational setting. Among the basics covered: responsibilities of financial managers; roles of finance in a typical business organization; legal forms of businesses; agency relationships; and relevant financial markets of interest to financial managers. Further you will explore the five principles that form the foundation of financial management and you will understand the non-financial
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From JED New Media inc.
Setting Measurable Performance Objectives





To ensure satisfactory results, it is important to define concise, measurable performance objectives for evaluation purposes. Learn to set performance objectives, using the SMART model, and review concrete examples of objectives from several organizational settings.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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From Fathom Corporate Training
Communicating with Confidence Make Your Business Writing More Effective

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
more...
