Instructor Led Analysis Training in Egypt
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From Contacts Plus
Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.
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Human Resources Training for the non HR Managers
Human Resources Training for the non HR Managers
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet
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Communication Strategies
Communication Strategies
Target Audience All Staff in work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of
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Get organized for peak performanceTime Management
Get organized for peak performancea Time Managementa
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,
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Negotiating For Results
Negotiating For Results
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental
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Working Smarter Using Technology to Your Advantage
Working Smarter a Using Technology to Your Advantagea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one
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The Minute-Takers Workshop
The Minute-Takera s Workshop
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are
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Developing Training Program
Developing Training Program
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly
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Celebrating Diversity in the Workplace
Celebrating Diversity in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their
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Conflict Resolution Getting along in the Workplace
Conflict Resolution a Getting along in the Workplacea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that
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How to Manage Anger and Violence in the Workplace
How to Manage Anger and Violence in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:
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Getting Employees Off To a Good Start
Getting Employees Off To a Good Start
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating
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Managing Employee Performance
Managing Employee Performance
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into
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Employee Dispute Resolution Mediation through Peer Review
Employee Dispute Resolution a Mediation through Peer Reviewa
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Have you ever been in a workplace situation where a supervisor has made a decision that you didna t agree with? Did you wish that you could ask someone else what they
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Closing the Generation Gap in the Workplace
Closing the Generation Gap in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course
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Business Succession Planning
Business Succession Planning
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you
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Business Ethics for the Office
Business Ethics for the Office
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with
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Safety in the Workplace
Safety in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment
Program Duration: 2 days
Program Overview:
This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making
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Advanced Skills for the Practical Training
Advanced Skills for the Practical Training
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to
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Presentation Survival School Public Speaking
Presentation Survival Schoola Public Speakinga
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will
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Facilitation Skills
Facilitation Skills
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time.
There has been a growing realization that we have to pay attention to the process elements of
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Using Activities to Make Training Fun
Using Activities to Make Training Fun
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ve all been somewhere where the class clown is able to lighten the mood and
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The Practical Trainer
The Practical Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will
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Conquering Your Fear of Speaking In Public Speak Easily
Conquering Your Fear of Speaking In Public a Speak Easilya
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita
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Survival Skills for the New Trainer
Survival Skills for the New Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and
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Advanced Writing Skills
Advanced Writing Skills
Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 Days
Program Overview:
This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date
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Project Management Fundamentals
Project Management Fundamentals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra
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Understanding Project Management
Understanding Project Management
Target Audience: Supervisors, Seniors, &Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that
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Business Etiquette
Business Etiquette
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
In todaya s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly
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Writing Reports Proposals
Writing Reports & Proposals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you
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Control Anger Before It Controls You Anger Management
Control Anger Before It Controls Youa Anger Managementa
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.
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Business Writing That Works
Business Writing That Works
Target Audience : All Staff in work environment.
Program Duration: 2 days
Program Overview:
For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the
same time clear, concise, complete, and correct.
We can think about
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Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
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Secrets of Change Management
Secrets of Change Management
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change.
How You Will Benefit, objectives:
By the end of the
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Problem Solving Decision Making
Problem Solving & Decision Making
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then
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Building Your Self Esteem and Assertiveness Skills
Building Your Self Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be
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Developing High Performance Teams
...nd common situations.
Understand how action planning and analysis tools can help your team perform better.
Program Contents:
Types of teams.
The TORI model.
The Team Player Survey.
Organizations Today.
The Stages of Team Development.
Communication Skills.
Shared Leadership.
DeBonoa s Thinking Hats.
Managing Team Conflict.
The Trust/ Relationship Model.
Obtaining
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Business Leadership Becoming Management Material
Business Leadership a Becoming Management Materiala
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its
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The Professional Supervisor
The Professional Supervisor
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In todaya s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena t had the
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Conducting Effective Performance Reviews
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ve always done, youa ll always get what youa ve always got. a And, remember what the German philosopher Goethe
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Building Better Teams
Building Better Teams
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an
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From SETTEC
Advanced Instrumental analysis in petroleum industry


The efficient use of the advance analytical methods and modern analytical instruments are very imperative tools to solve any laboratory problem. The course provides the basic and advance of analytical analysis methods of most used instruments. In addition, it provides elegant tools for obtaining qualitative and quantitative data techniques with practice work on analysis software.
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Business Plan

A business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis.
The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and
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Interviewing Skills and job analysis

To prepare Non-Human-Resources Professionals to conduct interviews and select the best candidates for their teams.
The main purpose of job analysis is to show you how to analyze a job and write job description. Wea ll see that analyzing jobs involves determining in detail what the job entails and what kind of people the firm should hire for the job.
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Managing Time & Surviving Stress

The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn:
* Working fewer hours with greater results.
* Understanding how to contain and manage your stress.
* Increasing your productivity.
* Identifying priorities.
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Business Process Reengineering

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade,
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Risk Management and Control

Risk management and control is the processing of identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them.
On completion of the course the participants will be able to understand clearly the basic steps such as:
* To be aware of the principles risk assessment & control.
* To identify sources of risk
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Quality Assurance and Management

...y concepts.
* The ability to use quality tools for data analysis.
* Knowledge of alternative quality measures.
* The ability to use quality measurement and
control tools.
* The ability to identify quality
improvement opportunities.
* Knowledge of quality assurance and management systems.
* The ability to assess the process capability.
* Knowledge of the basics of total
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Advanced Internal Audit Analysis and Risk Management

This course aims at the advanced and thorough study of internal audit and its relationship with internal monitoring in regards to different company activities. It also aims at the study of the analysis and management of risks that establishments are exposed to, especially credit risks.
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Empowering Women Contemporary Skills for Women Managers

...d unsystematically, rather than as the result of rational analysis.
If a supervisor develops a specific attitude toward an unruly subordinate basis on gender differences, it is likely to affect their future interactions. If a supervisor has a generalized attitude about a group of individuals who are characterized by some attribute, it is likely to affect the supervisora s treatment of
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Basic Concepts for the Application of Food Safety Management Systems

...itiative, stated that "prior to the application of Hazard Analysis and Critical Control Point, HACCP System, to any sector of the food chain, that sector should already be operating according to the codex general principles of food hygiene, the appropriate CODEX codes of practice, and appropriate food safety legislation.
Thus, the objective of this course is to acquire the participants of
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From Next Levels Consulting
Presentation Skills
...tial components of a presentation.
-Describe an audience analysis and why it is a needed step in a presentation.
-Organize information in a clear and concise manner.
-Create an attention-grabbing introduction.
-Implement techniques for varying vocal tones and body language.
-Develop strategies for handling disruptive participants.
-Point out the benefits and pitfalls of various visual-aid
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Marketing Information Marketing Research and Market Demand
... want or need?
Only through the systematic gathering and analysis of market and consumer data can we hope to know the answer and to compete successfully with other companies who make it their business to know who their customers are and how well they perceive the products and the company.
At this programs conclusion, participants should be able to know what information about customers and
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Employee Engagement and Retention Strategies
...ectations
-Is information available? How to obtain it?
-Analysis of information
-Reasons for turnover
-Characteristics of engaging cultures
-Quick check on current status
-Short & long-term planning + application
-Who are the stakeholders?
-Communication. Why is it important + application
-Monitoring tools
-Action planning
* All courses are delivered by Certified instructors
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ITIL V3 Service Design
...ganizational and technological issues on Service Design
-Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks
-Prepare for the Service Design exam
* All ITIL courses are delivered by Certified & Accredited instructors (please contact us for more details about instructors qualifications)
Target Audience
-Individuals who
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ITIL V3 Service Transition
...ion of Service Transition technology related activities
-Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks
-Prepare for the exam
* All ITIL courses are delivered by Certified & Accredited instructors (please contact us for more details about instructors qualifications)
Target Audience
-Individuals who require a detailed
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From Career Development organization (CDO)
Entrepreneurship Program at Career Development Organization CDO











Entrepreneurship program
Course Overview:
The program is designed to achieve the following goals:
a Increase the business and leadership skills of entrepreneurs
a Assist graduates through a theory-based and practical approach to learning
a Improve the understanding and perception of youth role in building entrepreneurial ventures and
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Human Resources Management Diploma at Career Development Organization CDO
...te performance deficiencies.
We shall also study the job analysis and job description, training and development & Personnel Management.
Are you a job Seeker?!
Do you want to get a high salary?!
Do you want to join a reputable organization?!
CDO is providing you the key of success.
o By the end of the program, participants will be able to:
o Explain the main functions in Human
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From XTrack Egypt
Problems and desicions
This course is designed for middle management. It identifies problems and its solving skills. It also helps them to identify the different desicion making styles and hidden traps.
Program content:
*Problem definition and analysis. *Problem solving skills and styles.
*Decision making process and styles. *Decision matrix tree.
*Hidden trap. *Real problem case study workshops.
*S & M action plan
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Advanced Presentation skills
This highly practical program enable presenters to improve their presentation competencies and reach better analysis for their audience. It also allow participants to better evaluate their own presentation skills and set targets for improvement.
program contents:
*Characteristics of good presentation. *Analyzing own presentation skills.
*Analyze audience.*How to structure your presentation.
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First time managers
This program is designed for all first time managers, specially those who deal with sales people. it identifies different subordinates potential, motives & helps them to develop trust and strong relation with them through coaching.
Upon completion, managers will be able to produce their annual plan to coach & develop their subordinates.
Program contents:
*overview on management
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Key account management
This program enables participants to develop their customer planning, approach and behavior through our unique business planning& trackoing tool. Upon completion, participants will develop their own real life KA plan.
Program contents:
*Key account selection: the 2 ,dimensional approach
*Key account profiling: Analysis of commercial & relationship positsion of the key account.
*Strategy and
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Effective Negotiation
The program helps participants to assess their own negotiation style learn to use a range of negotiation skills to be more effective in negotiations with one or more buyers. In addition, it teaches a range of tactics often used by buyers to use aganist the sellers.
Program contents:
*Negotiation styles analysis.*Negotitian skills & qualities.
*Preparing & conducting negotiation session.*Buyers
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Competency Based Selling
This program will introduce to participants the key competencies each and every sales person need to master in order to be able to generate sales and achieve progress in his career through a 2 days full of activity, practice, games, workshops, and a lot of fun and enthusiasm. The program starts by an introduction to general then specific business understanding and tackles each area of the selling
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From Developers for Training and Consultancy
Certified Valuation Analyst CVA
DTC, is announcing the FIFTH run of the International Professional Certificate CVA. CVA is accredited by the reputable IACVA, USA: the International Association of Consultants. The main subjects of the review course are:
a Introduction to business valuation
a Principles of valuation
a Financial analysis and generating economic/ normalized financial statements
a Capitalization/
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From Business Excellence Center - BEC
Lean Six SIgma Green Belt






...Attributes
Process Capability
Measurement Systems Analysis
Lean Thinking
Value Stream Mapping
5S
7 Wastes
Visual Control / Visual Management
Standard Work
Structured Problem Solving
DMAIC Analyze
Introduction to Test of Hypothesis
Scatter Diagram
Regression
DMAIC Improve
FMEA
Creative Thinking
DMAIC
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From Deep Impact Coaching
Assessment Center
...r other variables .
Assessment Center Exercises
Analysis Exercise
This type of written exercise presents the participant with a large amount of information, both verbal and numerical, relating to a specific work situation. The participant is required to analyze the data and is then asked to communicate his/ her conclusions and recommendations. Duration: 90 Minutes.
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From Key-kits
GISD GENERAL INDUSTRY SAFETY DIPLOMA





...ials, equipments and fire protection systems, statistical analysis based on ILO classifications, communication skills, leadership skills, human relations and employability.
For whom:
Graduates in any discipline, Diploma or Degree holders in Engineering and Employees from other trades desires to move to safety profession.
Syllabus: 6 Modules
Introduction to Safety management
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From Allied Consultants Group, ACG
Human Resources Management Certificate
This certificate provides comprehensive knowledge to any person who aims to acquire information in the HR field or anyone who wishes to pursue the HR as a career.
Entry-level HR professionals, those exploring HR as a career field, Line managers who have HR
responsibilities, HR professionals, such as staffing specialists, whose experience has been in a single functional
area, Those in
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From International Center for Etudes
Advance Cost Control and purchasing Standards in Hospitality Management


Managing a hospitality operation, whether small or large, is challenging for many reasons. For one, service involves both manufacturing and service related operations that demand of the Director or Manager not only technical knowledge and skills but also business knowledge and people skills. The Director or Manager must know how a product is manufactured, how it is marketed to the consumer, and
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