From Serebra Learning Corporation
Customer Satisfaction Analysis and Implementation 
...tisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied. In this course, you'll examine how to
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The Role of Critical Thinking in Organizations 
In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay
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Developing Fundamental Critical Thinking Skills 
You may not need an
MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing
Fundamental more...
Emotional Intelligence at Work 
...he world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that
Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and increased during any point in your
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Managerial Decisions and Capital Budgeting 
Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you
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Overview of Managerial Accounting 
Managerial accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective decisions. Lessons such as fundamentals of managerial accounting, cost accounting concept, and
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Oracle Discoverer 3.1: Data Exploration 
This course introduces participants to the querying and analytical capabilities of
Oracle Discoverer 3.1. Participants will learn how to create modify run and refine ad hoc queries. They will also learn how to view chart and analyze multidimensional data. Finally they will learn how to schedule and manage report generation in batch mode.
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Using MS SQL Server 7.0 OLAP Services 
This course provides the student with an introduction to the concepts, architecture, and various features of the
Online Analytical Processing (
OLAP) services. It also provides students with the preliminary knowledge for creating a data warehouse for use with OLAP services. The students will be able to design and optimize an OLAP database. In addition, the course prepares students to take the
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From 123-CBT Computer Based Training
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 

...n the evolution of
DSSs. Identify the benefits of online analytical processing (
OLAP) technology. Identify the characteristics of a data warehouse. Identify the benefits of implementing a data mart. Identify the business imperatives for implementing a data warehouse. Identify the technical imperatives for implementing a data warehouse. Match the categories under which data warehousing
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Moving from Technical Professional to Mgr Series Getting Started 

...on, specialized reports, financial statistics, and online analytical processing. Katherine wants this project to succeed because
Icon's main competitor has recently announced the release of an enhanced reservations database. Icon is afraid it will lose existing customers and fail to attract new clients if they do not undertake to design a new version of the database. The IT Team
Lead,
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Six Sigma Six Sigma Essentials 

... Recognize the characteristics of online analytical processing. Identify ways of using data-mining to explore business data. Identify the benefits of benchmarking your company against the best in class companies. Recognize reasons for benchmarking failure. Audience This course is suitable for
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