Instructor Led Analyze Training

Certified Customer Service Professional Understand the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective  more...

Business Finance for Government Entities and NGOs Grasp and comprehend the need for business finance for Government and NGO professionals. Identify important knowledge bases for assessing business continuity and survival. Utilize the economics of business to properly analyze business cases. Understand the effect of government fiscal and monetary policies on private businesses. Gain knowledge of International trade, business finance in  more...

Effective Budgeting and Cost Control Demonstrate how the budget relates to the key financial statements: balance sheet, income statement, and cash flows. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Apply cost control tools,  more...

Excel 2010 PowerPivots Workshop ...Analyze multiple tables together using one PivotTable. Design and create calculated columns using the new 2010 Data Analysis Expressions tool. Control multiple PivotTable elements on one worksheet using the new 2010 Slicer tool. Import and Integrate data from spreadsheets, SQL server, Access database, text files, Atom Data Feeds and Internet. Create dynamic, easy to produce management  more...

Financial Analysis Workshop A Hands-on Approach Apply the framework of financial statements analysis. Demonstrate skills at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the process of company evaluation and analysis. Analyze real-life financial statements from companies traded on the world and GCC stock markets.  more...

Competency-Based Human Resources Management ...role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Extract competencies from business plans and apply the steps needed in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Use competencies for identifying training needs, talent pools and succession  more...

Advanced Problem-Solving Techniques Introduce a structured model for systematically addressing problems. Practice the use of some key problem-solving tools and techniques. Analyze problems from different angles and obtain the optimum solution. Demonstrate the use of several disciplines in decision-making. Learn various creative idea-generating tools which can be practically applied at the workplace.  more...

Creative Problem-Solving and Decision-Making Build and expand their decision-making, critical thinking and creative problem solving skills. Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as business tools. Analyze and solve actual problems facing them at work. Gain  more...

Time Management and Stress Control Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Apply one or more of the 7 habits of highly effective people. Define what stress is, how it is caused and how the body responds to stress. Discuss what happens when stress is out of control. Analyze the causes of stress accurately and plan to control them. Suggest  more...

Leading and Managing Change Demonstrate a clear understanding of the nature of change, how people change, and the impact change has on people, systems, structures and processes. Identify the critical competencies of change champions, change agents and human resource professionals. Use a number of models and strategies for leading and managing change and communicating it more effectively. Analyze and use the change  more...

The Leadership Journey ...eirc research on successful leaders in the Middle East. Analyze the different paths to leadership success: from working hard to cultivating emotional intelligence competencies. Determine, through the Meirc research questionnaire, how leaders in the Middle East rank on different emotional intelligence competencies and compare there rankings with those of successful leaders in the West.  more...

First Aid and Emergency Response Identify a medical emergency and recognize the need to intervene. Identify hazards and assess for response. Analyze the basic principles of First Aid and Emergency Response. Apply effective ways to react using barriers. Implement Basic Life Support and CPR. Familiarize self with various types of injuries and ways to react accordingly. Simulate and apply emergency care on a  more...

Evaluating and Rating Suppliers Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...

Certificate in Advanced Project Management ... with the Project Management Institute (PMI) standards. Analyze the relationship of time, cost and risk when managing projects. Apply different methods of project selection. Construct project diagrams, schedules and plans. Use the techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different methods for cost estimating, project budgeting and  more...

Public Relations and Media Skills ...Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness  more...

Process Management Mapping and Improvement Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Create process maps and measure performance. Conduct process assessments for core, support and linkage processes. Analyze, simplify and improve processes.  more...

Simplification of Work Processes and Procedures ...Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...

Certified Sales Manager ...Analyze personal strengths and weaknesses in sales management. Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Focus the sales team to generate increased sales and profits. Provide sales training for colleagues. Review sales tactics from best practices so they  more...

Customer Loyalty Strategies and Measurement Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions that work.  more...

Sales and Marketing in a Competitive Environment ...Analyze the various principles underlying sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Manage the buyer/seller relationship and make an impact on sales  more...

Sales Planning and Territory Management ...Analyze the process of sales planning and territory management. Practice effective ways of setting goals, developing sales activities and managing time. Use relevant tools for route structuring and territory management. Apply effective territory management and strategic selling methods. Revise sales strategies and provide proper sales training for sales force. Successfully choose,  more...

Developing and Implementing the Business Plan Explain the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and conduct an effective SWOT analysis. Define the most appropriate goals and strategies using techniques such as gap analysis and portfolio management. Choose and implement tactics and programs designed to maximize operational success. Develop a  more...

Feasibility Studies Preparation Analysis and Evaluation Prepare, write, produce, and analyze feasibility studies. Identify crucial arguments and effectively explore the various assumptions. Present ideas in a simple, effective, convincing and objective manner. Perform critical and sensitivity analysis to improve plans and projections. Analyze someone else's feasibility study and find its merits and shortcomings.  more...

Identifying Training Needs and Evaluating Training ...Analyze and sort the data as a result of a Training Needs Assessment. Define the various evaluation levels and write Instructional Learning Objectives targeting each level. Select appropriate data collection methods/instruments for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and calculate  more...

Managing and Coordinating Training Proactively Distinguish between the proactive/strategic approaches of managing training and the traditional/reactive approaches. Use appropriate methods to identify training needs. Design and conduct a Training Needs Assessment (TNA). Analyze the components of human performance and determine how managers and/or the corporate culture may enhance performance. Evaluate the effectiveness of training.  more...

Train the Trainer From Design to Delivery Link their psychological types and/or learning styles with instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific Instructional Learning Objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise.  more...

Evaluating and Rating Suppliers ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved  more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and  more...

Simplification of Work Processes and Procedures ...s of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Moving Ahead with Processes Mapping and Improvement ' This program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How  more...

Simplification of Work Processes and Procedures ...s of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in  more...

The Analysis and Use of Financial Statements A Hands-on Approach ' This program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers.  more...

Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...

Generally Accepted Accounting Principles GAAP 2008 Update ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity  more...

Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...

The Customer Service Mindset This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...

Effective Budgeting and Cost Control This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...

Effective Budgeting and Cost Control This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

The Customer Service Mindset Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

Evaluating & Rating Suppliers Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers.  more...

Intermediate Accounting: Managing Business Transactions Objectives: By the end of the program, participants will be able to: Understand the balance sheet and financial disclosures. Learn the importance of the income statement and statement of cash flow. Have a clear comprehension of asset measurement and recognition. Analyze and understand various investment classes. Perform liability and equity measurements and disclosures.  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

Train the Trainer: From Design to Delivery Objectives: By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of  more...

Effective Budgeting & Cost Control Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital  more...

CPSM Certification Preparation Course CPSM Certification Equals Results a The CPSM certification tells the world you are a professional in a core function of every organization. Certified Professionals earn 23% more than those without the certification. The Institute for Supply Management stated that a 2. 5% reduction in procurement costs produces the same amount of profit as a 10% increase in sales. We want to help you earn the  more...

CPSM Certification Bridge Exam Preparation Course ...ume the financial risk. Wea ™ll pay the reexam fees, analyze your results, and offer custom coaching If you fail again, wea ™ll pay the re-exam fees, analyze your results, and offer custom coaching At any time, you can attend our next available Cpsm Exam Preparation class at our cost Double Guarantee Guarantee #1 a If you are not completely satisfied with the contents of  more...

Hiring for the 21st Century Many times little attention is paid to the hiring process but too much haste can cause many problems later on! The topics covered in this workshop will help you attract the right people, write a job description, write effective newspaper ads, analyze and weed out resumes, develop a process for conducting interviews and prepare to negotiate compensation.  more...

Target Thinking - Inside and Outside the Box ...tively under pressure? * Find it difficult to critically analyze new information? * Feel overwhelmed with your workload? If you answered "yes" to any of these questions - relax, you're perfectly normal. In many stressful situations, our high-level thinking skills can become less of a priority to our brain. So, why do some people consistently excel under pressure? For the most part, they  more...

Basic Supervisory Skills Training OBJECTIVE: By the end of the seminar, you should be able to: understand the logic, concepts, principles and techniques of effective supervision; study and analyze the application of planning, organizing, leading and controlling; use the knowledge/ skills learned to develop and refine plans in solving important organizational problems TARGET PARTICIPANTS: Managers, supervisors, and business  more...

Project Management Fundamentals ...ring the progress of the project the Project Manager must analyze some variances or non-conformance from the set goals and causes of failure of the project. To attain this objective, this seminar will also train the project manager on how to use FMEA (Failure Modes and Effects Analysis) and Root Cause Analysis. Throughout this seminar, the participants will build a a tool boxa of project  more...

Project Management in Action Managing World Bank Projects ... which can benefit from the World Banka ™s project. Analyze the procurement type. Synthesize the Trust funds and grants. Discuss the banka ™s basic objective in offering guarantees. Identify what counts as a development result. Summarize the strategies undertaken to strengthen the World Banka ™s ability to monitor and measure the quantitative and qualitative results of IDA  more...

Comprehensive Project Management ...anisation and how it might best take advantage of it - Analyze the threats that the organisation faces and how they might be circumvented. - Conduct an effective SWOT analysis, taking account of the political, economic, social, and technological factors into account - Analyze their organisation using PEST, PESTEL and LONGPEST factors into account. 5. Information Management: Data  more...

Six Sigma Green Belt Training ...gma tools and are particularly focused on the Measure and Analyze phases of the DMAIC approach. Green Belts learn to quantify and control variation using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and statistical software package. Course Objectives: a Learn how to apply the problem solving approach to a real problem a  more...

Process Mapping for Continuous Improvement ...l representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the  more...

Statistical Analysis for Process Improvement ...ools and techniques that teach how to evaluate processes, analyze data and use the information for problem solving and process improvement. Course Objectives: At the end of the seminar participants will be able to: a Develop the skills which will demonstrate formal statistical analysis a Apply some concepts to case studies to show an understanding of when and how to apply common  more...

Microsoft Excel 2007 New Features You have worked with Microsoft Office Excel 2003, and you now need to be aware of the additional features in the latest release of the software for improving the management, presentation, and distribution of your spreadsheets. In this course, you will work with the new and enhanced features in Microsoft Office Excel 2007. Objectives: You will be introduced to the new features in Microsoft  more...

Microsoft Excel 2007 Level 2 In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. Course Objectives You will  more...

Microsoft Excel 2007 Level 3 Your training in and use of Microsoft Office Excel 2007 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft Office Excel 2007. You have used Microsoft Office Excel 2007 to perform tasks such as running calculations on data and sorting and filtering numeric data. In this course, you will extend your knowledge into some of the more specialized and  more...

Microsoft Access 2007 Level Your training in and use of Microsoft Office Access 2007 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft Office Access 2007. You have worked with the various Access objects, such as tables, queries, forms, and reports. In this course, you will extend your knowledge into some of the more specialized and advanced capabilities of Access by  more...

Microsoft Excel Pivot Tables You will create and analyze PivotTable data. Target Student: This course is meant for people with a sound working knowledge of Microsoft Excel and general computer proficiency. Upon successful completion of this course, students will be able to: build a PivotTable analyze data using PivotTables present PivotTable data visually  more...

Microsoft Access Level 3 2010 This course is designed for individuals who wish to learn more advanced operations of the Microsoft Access. Course Objective: You will create complex Access databases by structuring existing data, writing advanced queries, working with macros, and performing database maintenance. Upon successful completion of this course, students will be able to: restructure data into appropriate tables to  more...

Microsoft Office Excel 2010 Transition from MS Excel 2003 This course is designed for experienced Excel users who have worked with earlier versions of Microsoft Office Excel, ideally Microsoft Office Excel 2003, and who are planning to upgrade to Microsoft Office Excel 2010. Course Objective: You will use the new and enhanced features in Microsoft Office Excel 2010. Upon successful completion of this course, students will be able to: identify the  more...

Microsoft Excel Level 2 2010 ...will use advanced formulas and work with various tools to analyze data in spreadsheets. You will also organize table data, present data as charts, and enhance the look and appeal of workbooks by adding graphical objects. Upon successful completion of this course, students will be able to: use advanced formulas organize worksheet and table data using various techniques create and modify  more...

Microsoft Excel Level 3 2010 ...sary to create macros, collaborate with others, audit and analyze worksheet data, incorporate multiple data sources, and import and export data. Course Objective: You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, troubleshoot errors, collaborate on worksheets, and share Excel data with other applications Upon successful completion of  more...

XML - Extended Markup Language ...ing JavaScript and the XML Document Object Model (DOM). Analyze the role of schemas in XML validation and their strengths over alternatives and use the MSXML parser to validate documents using two earlier validation methods (DTDs and XDR schemas). Plan and model information from diverse sources by creating an ontology, and then mapping that ontology to XML components. Create element and  more...

Excel Expert Level ...plates, sort and filter data, and import and export data, analyze data, and collaborate on the Web in Excel. Upon successful completion of this course, students will be able to: use a variety of techniques to sort and filter data. re-use and share data by importing and exporting and saving to the Web. use various functions and auditing features to create advanced formulas and audit  more...

SQL Database Design & Implementation This course teaches you how to use the Transact-SQL language to query and program Microsoft SQL Server 2000 in a Windows Server Server environment. This course also assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-229, Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition. Upon successful  more...

CompTIA i-Net+ Certification Our CompTIA-certified course gets the job done efficiently and completely, offering a variety of teaching methods to enhance your learning experience. Incorporating a large amount of classroom instruction with unlimited supervised 1-on-1. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Troubleshoot  more...

Six Sigma Training Six Sigma stands for six standard deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. Six Sigma methodologies improve any existing business process by Continually optimizing the process by reducing variation to increase the  more...

ITIL V2 Service Manager Objective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya ™s most rigorous  more...

Siebel CRM Guidelines and Case Study for Business Analysts What you will learn: This course allows participants who attended Siebel Fundamentals for Business Analysts to practice the exploration skills they learned in a real-world case study implementation. This course provides participants with an implementation methodology that guides them through each stage of the project. Please note that completion of both courses is required for Siebel Business  more...

Property Tax ...wait - register today and get the information you need to analyze your property tax situations. Benefits for You - Determine what property is taxed - Learn the critical components of valuation methods - Review the essentials of completing a business property statement - Successfully navigate the assessment appeal application procedure - Find out what you need to know about judicial remedies  more...

Financial Statement Analysis: Interpret Financial Results for Better Management, Investment and Credit Decisions Benefits strong Spot the key performance indicators found - and sometimes hidden - in financial statements. /strong Financial statement analysis is one of the most complicated and time-consuming tasks you will face, but it is a key means of determining the financial health of a company. Financial statements often contain a gold mine of information if you know what to look for. Join us for this  more...

Recent Trends Involving the Law of Arrest, Search and Seizure Benefits strong Are you tangled in a web of confusing arrest, search and seizure laws? /strong Criminal procedure is a dynamic area of the law. Every day, courts refine rules concerning the law of arrest, custodial statements, search and seizure. Anyone involved in the criminal justice system must maintain an up-to-date awareness of changes in law enforcement. Attend this dynamic seminar and  more...

Solving Problems and Making Decisions Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid  more...

Current Issues in Renewable Energy Sources ...out financing and tax-related issues. You will be able to analyze which renewable and alternative technologies are the best fit for a broad spectrum of facilities that have a variety of characteristics. These are just a few of the valuable tips we'll discuss at this must-attend seminar. You'll acquire the shrewd wisdom and good judgment necessary to succeed - no matter what challenges arise.  more...

Real Estate Development From Beginning to End The basics are the same in good times and in bad - learn them from the experts. Developing real estate is tough - its even tougher in a down economy. Learn what others are doing to maneuver through and succeed in these challenging times. Each link in the complex and multifaceted real estate development process affects the success of the project. Do you have every angle covered? This seminar  more...

Tax Updates and Incentives of the Emergency Economic Stabilization Act ...rgy tax provisions of the Internal Revenue Code, and will analyze structures that may be employed to monetize or shift the tax credits and other attributes from the developer of energy projects to investors. This will help you identify opportunities that may exist for your clients to claim tax benefits, as well as opportunities to assist clients in monetizing these benefits in situations  more...

Construction Litigation Stop construction litigation nightmares in their tracks get on the right track from the start. Successfully completing a construction project requires careful planning, execution and diligence at every stage. But even the most well-planned projects inevitably encounter problems and conflicts. The abilities of the owner, contractors, architect and engineers to foresee and respond to these  more...