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So You Wanna Be A Telecommuter on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn from an expert how to analyze and evaluate the possibilities of working from home.  more...
Architecting Web Content (Master Class)-Self Directed on-line e-learning cbt (computer based)study at homecourseware ...on systems architecture is and what is involved, you will analyze the basic elements of effective Websites. After you know which elements should be included on a Website, you will learn how to manage the content of the site and how to make it highly usable and accessible. After this, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at  more...
LBD: Methods of Academic Assessment and Instruction on-line e-learning cbt (computer based)study at homecourseware Focuses on the information teachers need in order to develop, analyze, and interpret tests for planning and monitoring instruction.  more...
Architecting Web Content (Master Class) on-line e-learning cbt (computer based) ...on systems architecture is and what is involved, you will analyze the basic elements of effective Websites. After you know which elements should be included on a Website, you will learn how to manage the content of the site and how to make it highly usable and accessible. After this, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at  more...
Using Databases on-line e-learning cbt (computer based) This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...
Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed on-line e-learning cbt (computer based) ... A Trump IACET Accredited Course In this course, you will analyze the profit potential of two income-generating residential properties. There are three approaches to estimating the market value (or valuation) of a property: cost, comparable sales, and income. This course will cover all three of these approaches, with an emphasis on the income capitalization approach. The course is structured  more...
Starting A Business?: How To Develop An Effective Business Plan on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a variety of industries, as a  more...
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) ...ning.) DMAIC teaches learners the DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving process as well as tutorials on over 50 data collection and analysis tools such as Pareto diagrams, fishbone diagrams, and flowcharts to name just a few. (2 Units; 2 Assessments; Approximately 7 hours of training.) SPC Workout is a basic yet comprehensive course that makes understanding and  more...
Six Sigma Black Belt Personal Training Library on-line e-learning cbt (computer based) ...t system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility) Studies. A GR&R is the accepted techniques for evaluating the level of variation in a measurement system and determining if the measurement system is acceptable for use. Measurement System Analysis covers techniques for analyzing the variation within a measurement system, determining  more...
Sales Through Service Skills on-line e-learning cbt (computer based) ...se the deal and take the extra step. It will also help to analyze what the customer wants and needs by combining active listening and effective questioning...so they can make a real difference to sales and customer loyalty. This course can be completed as quickly as you care to. Student is given 90 day access. Sales Through Service Skills Sales through Service Skills equips participants with a  more...
Set Performance Expectations on-line e-learning cbt (computer based) ...they contribute to objective setting. You will see how to analyze and evaluate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access. Set Performance Expectations This course will help you see how to identify and set performance  more...
Microsoft Excel XP Certification on-line e-learning cbt (computer based) Our Excel XP gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Welcome to Microsoft Excel XP Certification Our Excel XP gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You'll be able to easily analyze data with charts, Microsoft PivotTable views and  more...
Microsoft Excel 2003 (Levels 1-2-3) on-line e-learning cbt (computer based) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Microsoft Excel 2003 (Levels 1-2-3) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You`ll be able to easily analyze data with charts, Microsoft PivotTable views and  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) ...l process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics  more...
Lab Safety and Chemical Hygiene on-line e-learning cbt (computer based) In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...
Intermediate XML: Creating a DTD on-line e-learning cbt (computer based)study at homecourseware ... those in the back of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents. You are creating a vocabulary of tags to be used by the writers of those documents, an explicit structure that will be relied on by a parser when it checks those documents for validity,  more...
Instructional Design Series on-line e-learning cbt (computer based) ...ill discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Student has 1 year access to the  more...
How to Critically Evaluate Your Business Plan on-line e-learning cbt (computer based) ...s. We begin the Entrepreneurship curriculum by having you analyze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections  more...
How to Analyze a Film Self-Directed ...lessons. It is geared to teach the critical tools used to analyze films, breakdown how films work and determine how the cinema is both defined by and defines our society. This course will provide you with the skill-sets used by professional film critics and successful screenwriters to see the special qualities that are unique to film and learn the vernacular utilized to discuss films. The  more...
Design a Winning Business Based on Your Idea--Instructor-Led on-line e-learning cbt (computer based) ... action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test the validity of his idea. The results of his experiments will confirm or deny his hypothesis, and will often reveal new ideas  more...
Design a Winning Business Based on Your Idea--Self-Directed on-line e-learning cbt (computer based) ... action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test the validity of his idea. The results of his experiments will confirm or deny his hypothesis, and will often reveal new ideas  more...
Comprehensive Medical Coding Training on-line e-learning cbt (computer based)study at homecourseware ...ion. Background: Requires a strong clinical background to analyze the contents of medical records and candidates must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course (see this online catalog for additional course listings). Grades & Self Reporting: Four months to complete this course and take the  more...
From 123-CBT Computer Based Training
Strategic Planning and Risk Management on-line e-learning cbt (computer based) Understanding how to excel in a climate of risk using strategic planning is crucial in today's business environment. This course will help you analyze where your business is going and how it should get there. This will help you successfully navigate the dangers inherent in risk taking. Minimizing your risk through strategic planning is planning for your success.  more...
Building Brand Equity on-line e-learning cbt (computer based) ...se will answer each of these questions in depth. You will analyze the components of brand equity. You will utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions of your brand. This is all done in an effort to  more...
Managing the Creative Elements of Brands on-line e-learning cbt (computer based) ... you do to stand out? This course is designed to help you analyze all the creative elements of a brand in order to help you build your company's brand equity. The first lesson in this course demonstrates how your brand can make a great impression on consumers. The next lesson shows you how to brand your products with the perfect name and logo. This course enables you to determine if a jingle,  more...
Financial Analysis for Successful Marketing on-line e-learning cbt (computer based) Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) ...olving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to chart new directions. This course introduces the basic  more...
Developing Fundamental Critical Thinking Skills on-line e-learning cbt (computer based) ...rdless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an  more...
Management Development for Technical Professionals on-line e-learning cbt (computer based) ... to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills need enhancement and which skills require development. Various avenues for development will be presented ranging from on-line personality inventories to classes in the development of management skills. With this preparation, you will create an  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
Managing Contingent Workers on-line e-learning cbt (computer based) Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...
Legal Pitfalls Regarding Independent Contractors on-line e-learning cbt (computer based) Managing workers is a crucial component of your success as a manager. But not all workers are created workers. Some are employees, others are nonemployees, or independent contractors. This is an important distinction, because your company's obligations differ depending upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
Performance Metrics for an Inbound Call Center on-line e-learning cbt (computer based) The call center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze  more...
Visual Basic 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...
Windows 2000 - Network Design Routing Technologies on-line e-learning cbt (computer based) To provide an overview of IP routing, multicasting, and Demand-Dial Routing in Windows 2000, and to analyze requirements and design an implementation/monitoring strategy for each service  more...
Windows 2000 - Network Design Remote Connectivity on-line e-learning cbt (computer based) To provide an overview of security and connection sharing in Windows 2000, and to analyze requirements and design an implementation/monitoring strategy for each service  more...
NET Solution Vision and Requirements on-line e-learning cbt (computer based) To establish the steps and techniques needed to define a solution vision and gather and analyze requirements  more...
Windows 2000 - Network Design Networking on-line e-learning cbt (computer based) To provide an overview of Windows 2000 networking services and to analyze and design a TCP/IP requirement and implementation strategy  more...
Windows 2000 - Network Design Addressing and Naming Services on-line e-learning cbt (computer based) To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services  more...
Windows 2000 - Network Design Remote Access Services on-line e-learning cbt (computer based) To provide an overview of remote access in Windows 2000, and to analyze requirements and design an implementation/monitoring strategy for remote access  more...
Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin on-line e-learning cbt (computer based) To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...
Performance Tuning Methodology and Tools in Oracle9i on-line e-learning cbt (computer based) To describe the methods and goals of database tuning and the utilities and tools used to analyze and tune an Oracle9i database  more...
Analyzing and Optimizing SQL Server 2000 Queries on-line e-learning cbt (computer based) To show how to analyze and optimize queries  more...
Analyzing Requirements Using Models on-line e-learning cbt (computer based) There are various types of solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the  more...
Refining and Documenting Requirements on-line e-learning cbt (computer based) ... and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements, assumptions, and constraints for analysis. It will also  more...
The Iterative Process in User-Centered Design on-line e-learning cbt (computer based) To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design  more...
C 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...
Designing an Exchange 2000 Model on-line e-learning cbt (computer based) To explain how to analyze the design of an organization's administrative model and routing group topology  more...
Six Sigma DMAIC Analyzing the Data on-line e-learning cbt (computer based) There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...
Tools for Planning and Managing Six Sigma Project Opportunities on-line e-learning cbt (computer based) ...t the world use a set of management and planning tools to analyze and understand a variety of issues. This course will examine the tools used in Six Sigma to help organizations make decisions and plan and communicate findings. These tools include affinity diagrams, interrelationship digraphs, tree diagrams, prioritization matrices, matrix diagrams, process decision program charts, and activity  more...
Modeling and Analyzing Processes in Six Sigma on-line e-learning cbt (computer based) ...e will examine the tools and techniques used to model and analyze existing processes. From a process modeling perspective, the course looks at techniques such as process mapping, written procedures, and work instructions. From a process analysis point of view, the course examines the use of SIPOC analysis to identify process input and output variables, and explores how cause-and-effect diagrams  more...
Statistics and Probability in Six Sigma on-line e-learning cbt (computer based) ...are the key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic probability  more...
Six Sigma Process Improvement on-line e-learning cbt (computer based) ...Champions learn how to use Six Sigma's Define - Measure - Analyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognize the gaps between current deliverables and customer needs, analyze the root causes of process shortfalls, and finally use Six Sigma tools to improve inefficient  more...
Six Sigma Projects and Project Teams on-line e-learning cbt (computer based) ... It also provides Champions with a toolkit to measure and analyze a project thoroughly before it is selected for Six Sigma improvement. The roadmap for selecting Black Belts and other team members needed to build a winning project team is also explored. Champions will learn how to shape and align the dynamics of their sponsored team to the organization's business goals. Finally, the course  more...
Common Tests on-line e-learning cbt (computer based) ...Analyze phase of Six Sigma's?? DMAIC (Define, Measure, Analyze, Improve, and Control) roadmap includes what is traditionally referred to as "crunching the numbers." After you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the  more...
Variance Contingency Tables and Nonparametric Tests on-line e-learning cbt (computer based) ...Analyze phase of Six Sigma's?? DMAIC (Define, Measure, Analyze, Improve, and Control) roadmap includes what is traditionally referred to as "crunching the numbers." After you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the  more...
Six Sigma--Statistical Process Control on-line e-learning cbt (computer based) ...g. The Control phase of the DMAIC model (Define, Measure, Analyze, Inform, Control) doesn't rely on quick fixes. Instead, it applies statistical techniques that will monitor and control whatever variation arises in that improved process over time. A primary Six Sigma control method employed during this phase is statistical process control (SPC). SPC helps a process become, in a sense,  more...
Six Sigma--Lean Tools for Control on-line e-learning cbt (computer based) Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma??. Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order,  more...
Six Sigma and Critical Customer Requirements on-line e-learning cbt (computer based) Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma?? environment, such a focus is central to success. In this course, you'll learn  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma?? Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
Analyzing Process Capability on-line e-learning cbt (computer based) Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...
Processes and Customer Analysis in Six Sigma Projects on-line e-learning cbt (computer based) ...eliverables. In this course, learners will examine how to analyze process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback. The course also explains how customer requirements are translated into goals and deliverables using such tools as Kano analysis, CTQ analysis, and the House of  more...
Creating and Analyzing an Operating Budget on-line e-learning cbt (computer based) Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result  more...
Analyzing Cash Flow on-line e-learning cbt (computer based) Would a family survive if it didn't know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and  more...
Quality Management - Quality Management Tools on-line e-learning cbt (computer based) Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...
Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma on-line e-learning cbt (computer based) ...hesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random chance  more...
The Principles of Financial Management on-line e-learning cbt (computer based) ... largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all managers, from line supervisors to senior executives, to use this tool more effectively to support the organization's goals. This course introduces non-financial managers to the principles of  more...
Financial Statements on-line e-learning cbt (computer based) Organizations use financial statements to report their performance and their financial condition to investors and lenders. Managers--including non-financial managers--can use these statements to understand how the organization is doing: Are any changes needed? Can the organization improve? How quickly is the organization growing in comparison with its competitors? Are there any financial danger  more...
Exploratory Data Analysis in Six Sigma on-line e-learning cbt (computer based) ...Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is  more...
Introduction to Hypothesis Testing and Testing for Means in Six Sigma on-line e-learning cbt (computer based) ...Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine if the observed relationship between two or more samples is real  more...
Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...
SQL Server 2000 Design Implement Databases Part 4 Managing Indexes on-line e-learning cbt (computer based)cd rom ...ell as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered indexes. Retrieve information from the sysindexes table. Identify guidelines for creating indexes. Identify the considerations for creating unique indexes. Identify the considerations for creating composite indexes.  more...
IBM DB2 Universal Database V6 1--App Development on-line e-learning cbt (computer based)cd rom ... variables to change data within a specific application. Analyze the content of host variables to determine whether a column contains null values. Identify situations in which to use cursors in an application that contains embedded SQL. Code a statement that uses a specific type of cursor to manipulate data using embedded SQL. Code a positioned update using embedded SQL. Match SQLCA  more...
IBM DB2 Universal Database V6 1--App Development on-line e-learning cbt (computer based)cd rom ... variables to change data within a specific application. Analyze the content of host variables to determine whether a column contains null values. Identify situations in which to use cursors in an application that contains embedded SQL. Code a statement that uses a specific type of cursor to manipulate data using embedded SQL. Code a positioned update using embedded SQL. Match SQLCA  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom ...fied privilege. Set access to objects given a scenario. Analyze the security system catalogs to determine the privileges a user holds. Identify the events that the DB2 audit facility can capture. Match the data placement objects with their descriptions. Construct a table space using the CREATE TABLESPACE statement. Choose the required number of containers given a scenario. Construct a  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom ...fied privilege. Set access to objects given a scenario. Analyze the security system catalogs to determine the privileges a user holds. Identify the events that the DB2 audit facility can capture. Match the data placement objects with their descriptions. Construct a table space using the CREATE TABLESPACE statement. Choose the required number of containers given a scenario. Construct a  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ...table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data using a SELECT statement. Specify rows to be retrieved from a table given certain requirements. Apply DB2  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...
Exchange 2000 Infrastructure Design--Part 1 on-line e-learning cbt (computer based)cd rom ...er. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server. These decisions are based on an analysis of the organization's business structure and operations. This course deals with assessing your users' needs and your network needs. The  more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations on-line e-learning cbt (computer based)cd rom ...y using the Security Configuration and Analysis snap-in. Analyze security configuration by using the Security Configuration and Analysis snap-in. Configure system security by using Security Configuration and Analysis snap-in. Apply security settings to a domain by importing a security template into a Group Policy object. Identify the Account policy settings that can be the cause of a  more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations on-line e-learning cbt (computer based)cd rom ...y using the Security Configuration and Analysis snap-in. Analyze security configuration by using the Security Configuration and Analysis snap-in. Configure system security by using Security Configuration and Analysis snap-in. Apply security settings to a domain by importing a security template into a Group Policy object. Identify the Account policy settings that can be the cause of a  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ... performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ... performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience  more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation on-line e-learning cbt (computer based)cd rom ...xy Server will be presented. Learn To: o Identify and analyze appropriate strategies for managing and optimizing the DHCP service to meet various business requirements. o Identify and analyze appropriate strategies for managing and optimizing WINS to meet various business requirements. o Identify and analyze appropriate strategies for managing and optimizing the DNS service to meet  more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation on-line e-learning cbt (computer based)cd rom ...xy Server will be presented. Learn To: o Identify and analyze appropriate strategies for managing and optimizing the DHCP service to meet various business requirements. o Identify and analyze appropriate strategies for managing and optimizing WINS to meet various business requirements. o Identify and analyze appropriate strategies for managing and optimizing the DNS service to meet  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ... RRAS implementation decision to achieve business goals. Analyze the ability of an RRAS network design to achieve business goals. Identify the benefits of implementing RADIUS. Identify the appropriate decision to optimize RADIUS security in a specific situation. Match RADIUS availability guidelines with their benefits. Match RADIUS performance guidelines with their benefits. Identify the  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ... RRAS implementation decision to achieve business goals. Analyze the ability of an RRAS network design to achieve business goals. Identify the benefits of implementing RADIUS. Identify the appropriate decision to optimize RADIUS security in a specific situation. Match RADIUS availability guidelines with their benefits. Match RADIUS performance guidelines with their benefits. Identify the  more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing on-line e-learning cbt (computer based)cd rom ...te TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP service on a network. Identify the guidelines for integrating the DHCP service in a routed environment. Identify the guidelines for selecting an appropriate disaster recovery strategy.  more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing on-line e-learning cbt (computer based)cd rom ...te TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP service on a network. Identify the guidelines for integrating the DHCP service in a routed environment. Identify the guidelines for selecting an appropriate disaster recovery strategy.  more...
Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat on-line e-learning cbt (computer based)cd rom ...e in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To:  more...
Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat on-line e-learning cbt (computer based)cd rom ...e in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To:  more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom ...e a tuning session, gather, view and edit the input data, analyze the collected data using rules, review tuning recommendations and implement tuning recommendations. L earn To: Determine the appropriate data block size. Optimize space usage within blocks. Detect and resolve row migration. Monitor and tune indexes. Recognize, diagnose, and resolve performance problems  more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 2 on-line e-learning cbt (computer based)cd rom ... multidomain enterprise environment. L earn To: Analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network. Identify the network traffic generated in various scenarios in a Windows NT 4.0 environment. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for  more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 1 on-line e-learning cbt (computer based)cd rom ... multidomain enterprise environment. L earn To: Analyze network traffic in a Microsoft Windows NT environment. Be introduced to Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing tool. Analyze and optimize the client initialization traffic in a Windows NT environment. Analyze and optimize the client-to-server traffic in a Windows NT  more...
Wndows NT Server 4 0 Enterprise Curriculum on-line e-learning cbt (computer based)cd rom ...ecks and resource implications in different environments; analyze network traffic; analyze and optimize the client initialization traffic and client-to-server traffic; analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network; identify the network generated in various scenarios in a Windows NT 4.0 environment; identify the troubleshooting  more...
Oracle Database 10g Administration Workshop II Part 3 on-line e-learning cbt (computer based)cd rom ...tures of the DBVERIFY utility. Identify features of the ANALYZE command. Identify features of the advisory framework. Sequence the steps in an advisor tuning session. Sequence the steps for creating a custom Automatic Database Diagnostic Monitor (ADDM) task manually. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales  more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention on-line e-learning cbt (computer based)cd rom ...e a tuning session, gather, view and edit the input data, analyze the collected data using rules, review tuning recommendations and implement tuning recommendations. L earn To: Determine an appropriate block size, optimize space usage within blocks, detect and resolve row migration and monitor and tune indexes. Identify the SQL operations that require sorts, ensure that sorting  more...
Exchange Server 5 5 Design Implementation - Part 1 on-line e-learning cbt (computer based)cd rom ... core and additional components of the Exchange Server. Analyze the network and messaging needs of an organization to enable you to design a server, site and user placement plan for an organization. Identify the preparations required before the installation of Exchange Server 5.5. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ...a sub-brand. Given a scenario, analyze why your new product failed. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation  more...
Sales Skills Developing a Winning Strategy on-line e-learning cbt (computer based)cd rom ...egy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix.  more...
Strategic Management Analyzing Strategic Options on-line e-learning cbt (computer based)cd rom ... performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a strategic analysis. Recognize the  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom ...w of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results, various methods of counterintelligence to protect an organization's  more...
Quality Management Quality Management Tools on-line e-learning cbt (computer based)cd rom ...ent Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams,  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ...n of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft  more...
Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure on-line e-learning cbt (computer based)cd rom ...eplication performance. Configure the Network Monitor to analyze network traffic. Configure Replication Monitor to display replication traffic for a particular server. Unit 2: Sites and Replication Traffic Duration: 2 - 3 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site replication. Identify the features of intra-site replication  more...
Advanced Six Sigma The Improve Control Phases of DMAIC on-line e-learning cbt (computer based)cd rom ...bjectives: Unit 1: Existing Processes: Improving Analyze the iterative nature of the DMAIC model for a process. Identify the impact of the Improve phase on a Six Sigma team. Identify the impact of the Improve phase on customers. Unit 2: Newly Improved Process: Controlling Identify the steps to control a newly improved process. Identify key concepts related to the creation  more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC on-line e-learning cbt (computer based)cd rom ...nalysis tools. Identify the statistical methods used to analyze a problem area. Understand the significance of root-cause analysis in identifying real issues. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the  more...
Introduction to Data Warehousing on-line e-learning cbt (computer based)cd rom ...dependent and dependent data marts. Identify the need to analyze data requirements for the warehouse. Identify the features of fact data. Identify the features of dimension data. Identify the features of reference data. Identify the features of summary data. Identify the features of metadata. Identify the reasons for employing an enterprise model. Identify the features of the corporate  more...
Oracle SQL Tuning Tuning SQL and the Optimizer on-line e-learning cbt (computer based)cd rom ...arameter. Collect the statistics of a table by using the ANALYZE command. Identify the guidelines for using histograms. Collect histogram data for a specific column in a table. Match the various join methods with the situation in which they are used. Match the data retrieval methods available to the optimizer with their features. Match the access path hints with the optimizer functions  more...
Excel 2000 Expert User on-line e-learning cbt (computer based)cd rom ...data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To: Create and use templates. Retrieve, sort and manipulate data from a list. Create and modify shared workbooks. Analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. C ontent Emphasis  more...
SQL Server 7 0 System Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...te attributes. Identify conflict resolution attributes. Analyze and label the components of the merge replication process. Analyze and label the components of the snapshot replication process. Analyze and label the components of the transactional replication process. Analyze and label the components of various replication models. Analyze and label the various types and models of  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ...n of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft  more...
NetWare Service and Support Upgrade - Part 5 on-line e-learning cbt (computer based)cd rom ...rver abends and lockups. Identify the checks required to analyze the probable cause of a server abend or lockup. Identify the possible solutions used for resolving server abends and lockups. Match the debugging tools used for troubleshooting abends and lockups with their functions. Match problems that cause server performance bottlenecks with the methods used to diagnose them. Match server  more...
CompTIA Server 2005 Server Maintenance Security on-line e-learning cbt (computer based)cd rom This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit  more...
Diversity Managing Diversity in the Workplace on-line e-learning cbt (computer based)cd rom ...lture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...ailable to plan a secure enterprise network. Create and analyze the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...ailable to plan a secure enterprise network. Create and analyze the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...
Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure on-line e-learning cbt (computer based)cd rom ...eplication performance. Configure the Network Monitor to analyze network traffic. Configure Replication Monitor to display replication traffic for a particular server. Unit 2: Sites and Replication Traffic Duration: 2 - 3 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site replication. Identify the features of intra-site replication  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ...table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data using a SELECT statement. Specify rows to be retrieved from a table given certain requirements. Apply DB2  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ...table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data using a SELECT statement. Specify rows to be retrieved from a table given certain requirements. Apply DB2  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based)cd rom The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...
SAP R 3 v4 6 Financial Accountant on-line e-learning cbt (computer based)cd rom ...e shown how to carry out G/L account postings, and how to analyze accounts at the item and balance level. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o Basis. o Organization and general ledger accounts. o Integration in the R/3 system. o General ledger accounts. o Reference accounts. o Postings and account analysis.  more...
CompTIA Server 2005 Storage Arrays Install Planning on-line e-learning cbt (computer based)cd rom ...in a Redundant Array of Independent Disks (RAID) array. Analyze the Redundant Array of Independent Disks (RAID) level to be used in a given scenario. Identify the key aspects of server clustering. Identify the key aspects of Storage Area Networks (SANs). Identify the key aspects of Network Attached Storage (NAS). Unit 3: Installation Planning Identify the key aspects of  more...
Creativity Innovation Thinking Creatively on-line e-learning cbt (computer based)cd rom ...tify creative ideas as they occur. Analyze creative ideas to gauge their potential value. Employ strategies to persuade others to support ideas. Simulation Overview: In this simulation, you are meeting with your Marketing Manager. You want to discuss ideas to improve your department's ability in order to  more...
Financial Management Analyzing Financial Statements on-line e-learning cbt (computer based)cd rom ...s. You will learn about ratio analysis, the tools used to analyze financial statements. Learn To: Identify the importance of financial analysis. Identify types of financial analysis tools. Identify types of liquidity ratios. Identify key aspects of trend analysis. Identify key aspects of benchmarking. Identify types of warning signals in financial analysis. Audience:  more...
Financial Management Inventory Costing Depreciation on-line e-learning cbt (computer based)cd rom ... which you will be given a scenario with certain facts to analyze inventory costing and valuation methods and inventory control systems. Unit 3: Depreciation - Concepts and Methods (1 hour) Identify key concepts of depreciation. Match depreciation methods with their key concepts. Match depreciation methods with their impact on the balance sheet and income statement. My Call is an  more...
Financial Statements Reading Analyzing an Annual Report on-line e-learning cbt (computer based)cd rom ...zing an Annual Report teaches the student how to read and analyze an annual report and its notes of disclosure. The program details the characteristics, users, and components of annual reports and notes of disclosure that will help the student understand why it is important to create, analyze, and comprehend annual reports. Learn To • Select the purpose of  more...
Budgeting Creating Analyzing a Budget on-line e-learning cbt (computer based)cd rom ...program includes a process for creating a budget, ways to analyze and compare budgets, and important guidelines to apply during the budgeting process. Learn To List the five purposes of budgeting. List the various types of budget. List the steps of the budgeting process. Identify the elements of a successful budget. Identify five methods for analyzing budget information.  more...
Effective Presentations Planning a Presentation on-line e-learning cbt (computer based)cd rom ...ow to determine realistic presentation objectives, how to analyze your audience, and how to use supporting materials effectively. In addition, you will learn how to organize your presentation clearly and successfully incorporate visual aids into your presentation. Learn To Identify the six common types of presentations. List three  more...
Organizational Communication Communicating in the Workplace on-line e-learning cbt (computer based)cd rom Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...
Interviewing Skills Preparing for an Interview on-line e-learning cbt (computer based)cd rom ...ding special skills and types of interviews. Be able to analyze aspects of your organization, such as jobs within it and the culture. Create success factors and define the job and culture. Understand how to plan interviews. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include  more...
Recruiting Retention Staffing Your Organization on-line e-learning cbt (computer based)cd rom ...tcomes of human resource planning. Analyze workplace strengths, weaknesses, opportunities, and threats. Identify the five steps in human resource planning. Identify two techniques of determining future human resource capabilities. Use the five steps for creating a human resource plan.  more...
360-Degree Feedback Implementing a 360-Degree Program on-line e-learning cbt (computer based)cd rom ...s for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and present 360-degree feedback results. Learn To Sequence the steps for creating a 360-degree feedback questionnaire. Identify the methods for collecting 360-degree feedback.  more...
Six Sigma Deploying Six Sigma on-line e-learning cbt (computer based)cd rom ...eople before then helping the learner to define, measure, analyze, improve and control the selected process. It also looks at process capability studies and how they should be directed. Learn To Identify guidelines for Six Sigma projects. Identify steps for choosing a Six Sigma project team. Identify the  more...
Business Problem Solving Critical Thinking Info Analysis on-line e-learning cbt (computer based)cd rom ...ying the information in this program, you will be able to analyze the reasoning and conclusions of others, perform both qualitative and quantitative analyses, and develop your creative thinking. Learn To Avoid errors in reasoning. Correctly calculate a pay back period. Apply the three outcomes  more...
Delegation The Delegation Process on-line e-learning cbt (computer based)cd rom ...r at Icon International. You have been looking at ways to analyze tasks and appoint delegates. Anna has offered to test you on these areas before you put them into practice. Unit 2: Briefing (0.5 - 1 hour) Identify guidelines for preparing a brief. Identify different parts of a brief. Identify steps for securing  more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...s and limits for the negotiation. Analyze whether to reveal your limits. Simulation Overview: In this simulation you will be meeting with a sales representative from a leading provider of computer software. You want to establish a relationship with their company and negotiate a short-term agreement for the installation and customization of  more...
Value Chain Management Managing a Value Chain on-line e-learning cbt (computer based)cd rom ...Value Proposition (0.5 - 1 hour) Analyze costs. Identify steps involved in analyzing competitors. Apply ways to gain cost advantage. Identify ways of creating buyer value. Identify steps to develop a value proposition strategy. Identify ways to use the Web  more...
Conducting Meetings Managing a Meeting on-line e-learning cbt (computer based)cd rom ... the process for making decisions. Analyze a situation properly. Generate options using a variety of techniques. Select the best option for the situation. Implement the option successfully. Simulation Overview: You will be meeting with a team of managers and  more...
Change Management Managing Change on-line e-learning cbt (computer based)cd rom ...y the steps of the change process. Analyze a change situation. Prepare a plan for change. Implement a change. Monitor the progress of a change. Simulation Overview: In this simulation, your Director of Marketing is being promoted and the Marketing Manager has  more...
Managing Change Implementing the Change Process on-line e-learning cbt (computer based)cd rom ...l manner. You will learn the processes you must follow to analyze a situation, prepare a plan for change, implement action, and monitor the progress of a change. Learn To Develop a change vision. Prepare a plan for change. Analyze a change situation. Implement a change. Audience  more...
Project Management Project Scope Management on-line e-learning cbt (computer based)cd rom ...to develop a scope management plan, and the techniques to analyze scope definition. You will also learn the importance of a Work Breakdown Structure (WBS), including concepts, design procedures, and the outputs resulting from the WBS creation process. Finally, you will learn how to verify and control the scope of a project. Learn To: Understand Scope Management and its role in the  more...
Project Management Project Risk Management on-line e-learning cbt (computer based)cd rom ... of risk planning and identification. Understand how to analyze project risk. Understand how to respond to, monitor, and control project risk. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office,  more...
Team Participation Decision Making in Teams on-line e-learning cbt (computer based)cd rom ...e idea has been presented to implement a better system to analyze the return on investment from the company's advertising. Unit 3: The Consensus Process (0.5 - 1 hour) Identify four tasks that prepare teams to use consensus. Describe how to create a consensus-oriented atmosphere. Apply the six steps of the consensus  more...
Virtual Team Mgmt Developing Virtual Teams on-line e-learning cbt (computer based)cd rom ...k for virtual team operations. Analyze the preparation needs of various virtual team members. Audience The target audience for this series is managers who are responsible for teams that include virtual members. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...
Project Teams Applying Team Building Techniques on-line e-learning cbt (computer based)cd rom Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...
Windows 2000 Planning Implementing Active Directories - Part 2 on-line e-learning cbt (computer based)cd rom ...to Performance Monitor. Configure the Network Monitor to analyze replication traffic. Configure Replication Monitor to display replication data. Unit 3: Sites and Replication Traffic Duration: 2 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site replication. Identify the features intra-site replication topology. Identify the features of  more...
Operations Management Fundamentals of Operations Management on-line e-learning cbt (computer based)cd rom ...lation, you will meet with Nancy Hurst and Dean Kramer to analyze the production process of Icon a a s Flex line of modular office furniture. Over the past six months, production costs for the Flex line have increased by 22 percent, a disturbing number considering no major changes to the process have been made. As Director of Operations, you are meeting with Nancy and Dean to examine the  more...
SAP R 3 QM Master Data Analysis on-line e-learning cbt (computer based)cd rom ...n. In the second unit, the learner will see how to how to analyze inspection lots and quality notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection Processing. o Basics of QM in Materials Management. o Variants in QM. o QM Inspection Completion. o Inspection Lot Completion. o Quality Notifications.  more...
Excel 2003 Expert Part 2 on-line e-learning cbt (computer based)cd rom ...atch, and Data Validation. To analyze and project data in Excel. To modify default Excel settings. To modify toolbars, menus, and workbook properties. To create, edit, and run a macro. Audience The target audience will range from new users to power users. It is expected that the  more...
Organizational Behavior The Organizational System on-line e-learning cbt (computer based)cd rom ...tion. • Perform an interview to analyze a job's design. • Determine the most appropriate method of job redesign for an employee. • Implement one method of job redesign for an employee. • Identify the elements of workspace design that affect organizational behavior. •  more...
Advanced Six Sigma Your Role as a Green Belt on-line e-learning cbt (computer based)cd rom In Advanced Six Sigma: Your Role as a Green Belt, you will learn how the role of a Green Belt fits into the context of a Six Sigma initiative, including the specific relationships you will maintain with persons in other key Six Sigma roles. You will also learn what overall expectations your organization will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a  more...
From HAZMAT Plans & Programs, Inc
OSHA 30 Hour Construction Outreach Online Training on-line e-learning cbt (computer based)study at homeself directed ... to the job site with the ability to better recognize and analyze work place hazards and find workable and OSHA compliant solutions. Students have 6 months to complete this training. A Department of Labor card will also be issued with 4-6 weeks after completion of training. For more information on our online OSHA Construction Safety Training, please visit our Virtual University located  more...
From Serebra Learning Corporation
CIW Security Professional Part 5: Intrusion Detection and Threat Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the final course in a five part series that teaches students how to automate intrusion detection, how to conduct a log analysis, and how to analyze the results of a security audit and implement solutions to problems identified by the audit.  more...
NET Solution Vision and Requirements on-line e-learning cbt (computer based) To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
Framing the Problem on-line e-learning cbt (computer based) When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight  more...
Win2000 Netwk Sec Design Analyzing an Org Sec Reqts on-line e-learning cbt (computer based) ...analyze an organization's business models, processes, organizational structures, and IT management structure. You will learn the various network roles and responsibilities and will analyze the impact of security design on an organization. After learning about the different types of network security risks, you will learn to plan secure boundaries through firewalls and firewall components, such  more...
Microsoft Excel 97 Intermediate on-line e-learning cbt (computer based) ...work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the CBT a great reference tool long after course completion. This course is  more...
Microsoft Excel 97 Advanced on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create  more...
Upper Layer Protocols on-line e-learning cbt (computer based) This WestNet e-Learning module briefly highlights some common processes found above the Transport Layer in the protocol suites.  more...
Launching Successful On-site and Virtual Teams on-line e-learning cbt (computer based) One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Conducting Effective Sales Research Meetings on-line e-learning cbt (computer based) Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings.  more...
Delivering High-Impact Sales Presentations on-line e-learning cbt (computer based) The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based) What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and  more...
Field Sales Foundations on-line e-learning cbt (computer based) Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...
Sales The Selling Cycle on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: The Selling Cycle, is the fourth of sixteen courses in this curriculum. After the completion of this course you will be able to list the steps in the selling cycle, match the steps in the selling cycle to the buyer-focused selling model, calculate the key ratios in the selling cycle, and analyze the key ratios in the selling cycle. The PrimeSales curriculum engages sales  more...
Call Center Operations Workforce Management on-line e-learning cbt (computer based) This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.  more...
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...
Technical Support Essentials on-line e-learning cbt (computer based) These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...
Technical Support Agent Survival Skills on-line e-learning cbt (computer based) Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the  more...
Performance Metrics for an Inbound Call Center on-line e-learning cbt (computer based) ...ceive the best service possible. But where do you look to analyze performance? Is performance quantifiable? Yes it is Call center performance metrics outlines the path to improved operations. This course will explore the full range of call center performance metrics. It will look at where the metrics come from, what they reflect on, and how they can be analyzed to improve performance. This  more...
Bridge The Expectations Gap on-line e-learning cbt (computer based) You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the  more...
Developing Customer Satisfaction Surveys on-line e-learning cbt (computer based) By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design  more...
The Client-Consultant Relationship on-line e-learning cbt (computer based) Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...
Essentials of External Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,  more...
Evaluating Internal Assignments on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) ...l consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this simulation, you are a consultant at LocoMotion Think Tank. Your assignment is to advise Automation Control Inc., a technology management company, on the possible acquisition of Data Query Limited, a database  more...
Evaluation and Review on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Diagnosing and Planning on-line e-learning cbt (computer based) Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...
Establishing a Relationship with Internal Clients on-line e-learning cbt (computer based) Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...
Creating Effective Contracts on-line e-learning cbt (computer based) When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting  more...
Preparing to Negotiate Know the Opposing Position on-line e-learning cbt (computer based) Preparing to Negotiate: Know the Opposing Position, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to assess your opponents before a negotiation and identify what to research to achieve a desired outcome from a negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving  more...
Selecting Your Strategy Legal and Ethical Concerns on-line e-learning cbt (computer based) Selecting Your Strategy: Legal and Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) ...olving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to chart new directions. This course introduces the basic  more...
Developing Fundamental Critical Thinking Skills on-line e-learning cbt (computer based) ...rdless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an  more...
Organizational Scope of Critical Thinking on-line e-learning cbt (computer based) In any complex environment systems are necessary, but they must serve an organization rather than become its masters. This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid  more...
Presenting to Succeed on-line e-learning cbt (computer based) There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a  more...
Leadership Without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate  more...
Presenting Your Case on-line e-learning cbt (computer based) Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It  more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...
Creating Successful Solutions Identify the Core Issues on-line e-learning cbt (computer based) This course introduces techniques to help learners quickly analyze situations by identifying the root cause, investigating the contributing factors, and prioritizing the solution requirements. All levels of professionals who supervise the performance of other staff members.  more...
Cultivating Great Teams Resolve Conflicts Positively on-line e-learning cbt (computer based) This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved. All levels of professionals who supervise the performance of other staff members.  more...
Understanding Technical Professionals on-line e-learning cbt (computer based) As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...
Attracting Motivating and Retaining Technical Professionals on-line e-learning cbt (computer based) If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
Management Development for Technical Professionals on-line e-learning cbt (computer based) ... to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills need enhancement and which skills require development. Various avenues for development will be presented ranging from on-line personality inventories to classes in the development of management skills. With this preparation, you will create an  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
e-Mentoring on-line e-learning cbt (computer based) Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using  more...
Preventing Problem Performance on-line e-learning cbt (computer based) Obviously, one of the starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first  more...
Leading Generations X and Next on-line e-learning cbt (computer based) This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development  more...
Making Cross-generational Teams Work on-line e-learning cbt (computer based) Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...
Cross-generational Workers in the 21st Century on-line e-learning cbt (computer based) This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the  more...
Initiating a Succession Plan Simulation on-line e-learning cbt (computer based) ...ly skilled research and production staff to collate data, analyze markets and write reports with extremely short turnaround times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. You are a VP and Principal Analyst for Pharmaceutical and Biotechnology Services. Two team leaders report to you: one responsible for the drug  more...
Implementing a Succession Plan Simulation on-line e-learning cbt (computer based) ...ly skilled research and production staff to collate data, analyze markets, and write reports with extremely short turn-around times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. URG has experienced dramatic growth over the past three years. Through aggressive hiring, production staff has been increased by 50 . However, due to  more...
Mindsets Emotions and Coaching on-line e-learning cbt (computer based) What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...
Selecting the Best Applicant on-line e-learning cbt (computer based) ...and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision making, and confirm and ratify your decision with other people who know the candidate. Put that all together, and you will have the best possible recipe for  more...
Non-union Work Environments HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for  more...
Managing Yourself and Those Around You on-line e-learning cbt (computer based) Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support  more...
Master Budgets on-line e-learning cbt (computer based) Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master  more...
Introduction to Advanced Finance on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models. This course is designed specifically for business  more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial  more...
Raising Capital and Financing Decisions on-line e-learning cbt (computer based) The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company. This course is designed  more...
Managing Working Capital on-line e-learning cbt (computer based) Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,  more...
Corporate Restructuring on-line e-learning cbt (computer based) Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course This course is designed specifically for business managers,  more...
Financial Risk Management on-line e-learning cbt (computer based) Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...
International Finance on-line e-learning cbt (computer based) Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...
Taking Systems Thinking into Your Personal Life on-line e-learning cbt (computer based) Have you tried to change a habit over and over only to face defeat again? Do you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is  more...
Managing from a Global Viewpoint on-line e-learning cbt (computer based) The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.  more...
Redesigning Your Organization Part II on-line e-learning cbt (computer based) What do you do after you've created an idealized design for your organization? This course will provide you with the skills you'll need to successfully implement an idealized design in your organization. You'll study the groundwork for learning, including how to use adaptive learning and how to be an advocate for adaptive learning. You'll learn about democratic hierarchies, decision-making  more...
Six Sigma--Lean Tools for Control on-line e-learning cbt (computer based) Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma . Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring  more...
Six Sigma and Critical Customer Requirements on-line e-learning cbt (computer based) ...e of Quality, the graphical expression of QFD, and how to analyze the information you build into it. Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title, and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
Analyzing Process Capability on-line e-learning cbt (computer based) ...ix Sigma Black Belts the process capability techniques to analyze current output and project expected value. Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization;  more...
Six Sigma Reducing Variation to Improve Quality on-line e-learning cbt (computer based) What, do you expect everything to be perfect? How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by  more...
Six Sigma DMAIC Analyzing the Data on-line e-learning cbt (computer based) There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...
Six Sigma DMAIC Analyzing the Process on-line e-learning cbt (computer based) ...(or consistency) for your product or service, you have to analyze and "map" the process to eliminate any defect from the system. Mapping the process that creates the defects--for example, a cup of coffee that's "off" in flavor or temperature--and analyzing it, is the focus of this course. Specifically, the course offers methods for Six Sigma Green Belts and team members to put simple flowcharts  more...
Lean Value on-line e-learning cbt (computer based) ...tomer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from  more...
Financial Analysis for Successful Marketing on-line e-learning cbt (computer based) ...ve approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy. This includes assessing financial resources, the development of a financial schedule and an allocation plan, the calculation of important financial ratios, pricing and evaluating and testing the marketing plan  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) ...mines how various project management tools can be used to analyze project risk, feasibility, and priority. The course is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook, and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality/Organizational Excellence certification exam. Corporate  more...
Quality-minded Management on-line e-learning cbt (computer based) The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...
Lean Techniques on-line e-learning cbt (computer based) Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...
Building Brand Equity on-line e-learning cbt (computer based) ...se will answer each of these questions in depth. You will analyze the components of brand equity. You will utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions of your brand. This is all done in an effort  more...
Introduction to Brand Management on-line e-learning cbt (computer based) There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...
Developing a New-product Strategy on-line e-learning cbt (computer based) Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...
Design Concepts for Web Sites on-line e-learning cbt (computer based) To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
The Iterative Process in User-Centered Design on-line e-learning cbt (computer based) To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.  more...
Testing and Instrumenting C Applications on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET  more...
Web Application Maintenance in C on-line e-learning cbt (computer based) To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Web Application Maintenance in VB NET on-line e-learning cbt (computer based) To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Testing and Instrumenting VB NET Applications on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET  more...
C 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
Visual Basic 2005 Serialization and I O on-line e-learning cbt (computer based) To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)  more...
XML Web Services and Microsoft NET on-line e-learning cbt (computer based) To introduce the concepts of XML web services, publishing, and accessing Application developers wishing to begin using Microsoft .NET to build web services  more...
Win2000 Netwk Security Design Providing Secure Access-Internet on-line e-learning cbt (computer based) ...rvers while configuring a firewall. You will learn how to analyze threats posed by the Internet and disaster-recovery planning procedure. The features and benefits of IPSec will be covered, as will the concepts of private and public keys. You will learn about Certificate Authority (CA) hierarchies and the role of public key in the interoperability with non-Microsoft certificate-based products.  more...
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