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Customer Driven Process Improvement Analyzing Process Problems

...Analyzing Process Problems
One of the stages in customer-driven process improvement is identifying problem areas in current processes. It's vital to find out why something has gone wrong in a process, especially if it affects the organization's ability to meet customers' requirements. By identifying problems and unearthing their causes, you can pinpoint the changes necessary for resolving
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Customer Driven Process Improvement Analyzing Process Problems
