Instructor Led And Body Language Training Classes
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From 4 Hour Training
Customer Service Excellence
This powerful 4-6 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence.
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for
more...
This powerful 4-6 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence.
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for
more...
From Honig IdeaGuides
Customer Service Excellence
This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out."
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful
more...
This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out."
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful
more...
From Meirc Training and Consulting
Advanced Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three
more...
Advanced Presentation Skills
' This program is designed for Individuals who are required to conduct high impact presentations, whether internally within an organization or externally to customers or the public. This program is worth 25 NASBA CPE?s. Learn advanced techniques for presenting including the different methods of delivery. Research, organize, and structure powerful presentations. Prepare and deliver three
more...
Advanced Presentation Skills
Objectives:
By the end of the program, participants will be able to:
Learn advanced techniques for presenting including the different methods of delivery.
Research, organize, and structure powerful presentations.
Prepare and deliver three presentations and give and receive feedback on them.
Deliver presentations with optimal use of time, nerves, voice, dress, and body language.
Use audiovisual
more...
Objectives:
By the end of the program, participants will be able to:
Learn advanced techniques for presenting including the different methods of delivery.
Research, organize, and structure powerful presentations.
Prepare and deliver three presentations and give and receive feedback on them.
Deliver presentations with optimal use of time, nerves, voice, dress, and body language.
Use audiovisual
more...
From The Lett Group
Boardroom Polish
... Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
--------------------------------------------------------------------------------
Greetings
First impressions
Types of handshakes
Demonstration with audience participants
Introductions
Client to Colleague
Superior to Client
Colleague to Colleague
Introducing
more...
... Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
--------------------------------------------------------------------------------
Greetings
First impressions
Types of handshakes
Demonstration with audience participants
Introductions
Client to Colleague
Superior to Client
Colleague to Colleague
Introducing
more...
From Paramount Training and Development
Certificate of Customer Service
Customer service training and skills development.
One day course focused on customer service. Includes telephone skills and body language.
more...
From Play4Real
One-to-One Coaching in Vocal Presentation
A series of individual sessions, tailor-made to:
BOOST YOUR CONFIDENCE
CALM YOUR NERVES
MAXIMISE THE POWER OF GESTURE AND BODY LANGUAGE
GIVE YOU REAL 'PRESENCE'
DEVELOP YOUR VOCAL SKILLS
ENABLE YOU TO BE INSPIRED AND INSPIRING
You'll also be able to...
think more creatively about presentations
present equally well to audiences large or small
deliver a message that stands out
more...
A series of individual sessions, tailor-made to:
BOOST YOUR CONFIDENCE
CALM YOUR NERVES
MAXIMISE THE POWER OF GESTURE AND BODY LANGUAGE
GIVE YOU REAL 'PRESENCE'
DEVELOP YOUR VOCAL SKILLS
ENABLE YOU TO BE INSPIRED AND INSPIRING
You'll also be able to...
think more creatively about presentations
present equally well to audiences large or small
deliver a message that stands out
more...
From The Lett Group
Boardroom Polish
...ective Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
--------------------------------------------------------------------------------
Greetings
First impressions
Types of handshakes
Demonstration with audience participants
Introductions
Client to Colleague
Superior to Client
Colleague to Colleague
Introducing yourself
General
more...
...ective Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
--------------------------------------------------------------------------------
Greetings
First impressions
Types of handshakes
Demonstration with audience participants
Introductions
Client to Colleague
Superior to Client
Colleague to Colleague
Introducing yourself
General
more...
From Crossroads Consulting
Hitting the Mark Customer Service
Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
more...
Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
more...
