Instructor Led And Client Training

Key Account Management Establishing Profitable Customer Relationships Improve margins and make more profits. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development.  more...

Target Writing - Getting the Reader to Take Action As busy writers, we tend to think mainly about efficiently disseminating information and not how the readers will react to the formatting, the sentence structure, and the writing tone. For example, if a document is poorly formatted, readers can't quickly find the relevant information they need (or want); consequently, they'll put the document aside with the intention of "reading it later when they  more...

Advanced Oil and Gas Accounting International Petroleum Accounting 2 GENERAL CONTENTS, CONCEPTS AND ISSUES Day 1 - Part 1 a Disposition of Capitalise Cost a Inclusion of estimated future development expenditures a Inclusion of estimated future decommissioning costs a Exclusion Costs a Impairment of unproved properties costs a Abandonment of Properties a Reclassification of Properties a Support equipment and facilities a DD&A under  more...

Comprehensive Real Estate Management The content of the course: 1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction - Deconstructing real estate management - Factors constituting an effective real estate management; - The Role of Real Estate  more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management ...tiesa ™ demand and in the enhancement of shareholder and client confidence MODULE 4.: Internal Audit and Financial Risk Management - Define risk in an organisational context - Demonstrate their understanding and ability to apply the issue of a Financial Risk Managementa ™ to it broader context - Define, with examples, the concepts or financial risk and financial risk management  more...

Community Management Skills CONTENTS AND CONCEPTS - Developing A Business Plan The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information - Meeting Management Preparing the Agenda; Establishing Meeting Schedules; The Role of The  more...

Telecommunication Systems Contents, Concepts and Issues Fundamentals and Voice Over IP - The Transition to Digital - Analog Signals-Slower, More Prone to Errors - Digital Signals - Adding Meaning to Signals-Codes and Bits - A Byte = A Character - Baud Rate Versus Bits per Second-Electrical Signal Rates Versus Amount of Information Sent - Codes-Adding Meaning to Bits - Measuring Speed  more...

Public Relations in Principle and Practice Course MODULE CONTENTS, CONCEPTS AND ISSUES: 1. Public Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal  more...

Managerial Facilitation of Value-Added Customer Service Excellence Course CONTENTS, CONCEPTS AND ISSUES: 1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY - Benchmarking And Good Practice In Customer Care - Balanced Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line  more...

Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the  more...

Modern Marketing in a Consumer-Lead Environment Details of the course: 1. Objectives: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate a heightened understanding of the difference between customer needs and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our  more...

Managing Individuals and Groups in an Organisation The details of the modules: 1.) Team Dynamics: Empowering High Performance Groups OBJECTIVES: - Be aware that teams cannot perform effectively unless they understand team dynamics; - Demonstrate their understanding of the their role in the management of teams in organisation; - Exhibit a good knowledge of the finer-points of team-decision-making; - Demonstrate that their inter-personal  more...

Organisation and Management an Introduction The details of the modules: 1.) Fundamentals of Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business  more...

Training Needs Analysis Determining Training Needs Seminar Contents, Concepts and Issues - Rationale For and Definition of Training Needs Analysis (TNA) - Organisational Training Needs Analysis - Subsystem Training Needs Analysis -Individual Training Needs Analysis - Approaches, Methods and Techniques of Training Needs Analysis. - Approaches to and Methods of Training Needs Analysis - Approaches to Training Needs Analysis  more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return Seminar Contents, Concepts and Issues - Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of  more...

Organisational Structure and Control Systems The details of the modules: 1.) Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work  more...

Modern Quality Systems and ISO 9000 ...jectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability litigation - Demonstrate their  more...

Modern Quality Systems ...jectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability litigation - Demonstrate their  more...

ISO 9000 Quality Systems The details of the course: Objectives: - Demonstrate an understanding of the importance of quality standards - Explain what the International Organization of Standardizations (ISO) represents - Exhibit an understanding of the structure of ISO, as an organisation - Explain ISO code of ethics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand -  more...

Corporate Governance Principles and Practice ...iesa ™s demand and in the enhancement of shareholder and client confidence 2B. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; - Illustrate how a well  more...

Corporate Governance and Strategic Management ...tiesa ™ demand and in the enhancement of shareholder and client confidence. 3. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; - Illustrate how a well  more...

Client or Customer Care By the conclusion of the specific learning & development activities, delegates will be able to: 1. Demonstrate an understanding of value of front-line staff to organisational effectiveness; 2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4.  more...

MSc Human Resource Training and Development Management ... * Shareholders and Funding Agents. * Customers and Clients. * Potential Customers and Clients. * Change Institutionalisation: * Returning To Normality. A. 2. 11 Trainer Training - Learning And Memory. - Conditions Conducive To Learning And Memory. - The Taxonomy Of Educational Objectives. - Establishing Learning Objectives. - Value Of Varied  more...

Human ResourceManagement a Practitioners Approach The Objectives of the course: MODULE 1.: Human Resource and Personnel Management - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management and human  more...

2nd run in Asia Negotiation Skills Techniques for Engineers and Technical Professionals 27 28 January 2011 This is a two day training course that is aimed at providing professionals in the oil & gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e. g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However the course puts a focus  more...

Corporate Outdoor Teambuilding Training & Events Organization Dragon Teambuilding Int. Ltd. has been created in June 2004 by Charles GEORG, from France. Big enough to be the best - Small enough to be personal and attentive, Dragon Teambuilding is one of the Shanghai's largest providers of interactive Teambuilding events, specialized in Corporate HR Team Building and Team Development through Problem-Solving and Strategy-Planning activities in a fun/  more...

Predictive Analytics World, April 25-26, 2012 in Toronto Predictive Analytics World, April 25-26, 2012 in Toronto (www. pawcon. com/ toronto/ 2012) is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives:  more...

Comptia A The CompTIA A Certification course is the first step in the preparation for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician. The course will present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure,  more...

PC Basics By using a personal computer, you can accomplish many tasks that might be more difficult and time-consuming to accomplish on your own. Some of those tasks might include writing a letter, analyzing numeric information, or maintaining an updated list of client information;however, before you use a personal computer, you need to understand what it is and how it works. In this course, that's what  more...

SCNA - Sun Certified Network Administrator using Unix Solaris 9 The Network Administration for the Solaris 9 Operating System (Solaris OS) course provides students with the knowledge and skills necessary to perform network administration tasks, such as configuration and troubleshooting of a local area network (LAN). This course also provides hands-on experience with topics, such as Internet Protocol (IP) routing, Domain Name System (DNS), Dynamic Host  more...

ASP.NET ...c Web pages using HTML and perhaps Cascading Style Sheets and client-side JavaScript code. Now you are ready to create dynamic Web pages using the latest Microsoft server-side technology: ASP.NET. You will create ASP.NET Web pages that dynamically display content, display, manipulate, and modify data in a relational database, and display, manipulate, and modify XML data. Upon successful  more...

Cisco PIX Firewall - Advanced The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. The Cisco Secure PIX Firewall Advanced exam (CSPFA 642-521) is the second  more...

Perl Programming for CGI This two-day course provides an in-depth understanding and hands-on knowledge of the capabilities of the de facto Internet client-server communications protocol: Common Gateway Interface (better known as CGI). In this course, you will learn about the specifications of the CGI protocol, details regarding its operation, and how to use the Perl programming language to perform common and powerful  more...

CCSE - Checkpoint Certified Security Engineer (NG) CCSE certification is recognized as the industry standard for Internet security certifications. CCSEs possess the knowledge and expertise to configure VPN-1/FireWall-1 as an Internet security solution and virtual private network (VPN) that securely connects corporate offices and remote workers, protecting information exchange and granting access to network resources. CCSE training and testing  more...

Legal Document Prcessing This course will introduce the student to document applications associated withlegal administrative procedures in a general practice law office. Topics will include legal correspondence and client records, including files, retainers and authorizations. The student will draft initial legal correspondence and documents originating from brief handwritten instructions and handwritten or edited copy to  more...

Legal Office Procedures This course is designed to develop basic knowledge of the legal office assistant's clerical and practical duties required in the law office. Content includes scheduling, legal documentation, reception/client relations, and effective communications including the art of discretion.  more...

ITIL Foundation Training by ITIL Expert Consultants QLogy Call 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

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IQM Training at Chennai Contact Service desk 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization.  more...

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ITILV3 Foundation Training Certification In Bangalore By QLogy With 100 Passing Warranty 1800-200-200-3 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

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ITIL V3 PPOSD Training At Bangalore- Contact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

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ITIL V3 Foundation Training At BangaloreContact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

ITIL V3 Foundation Training At Bangalore- Contact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

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ITIL V3 Foundation Training At Delhi Contact Service Desk 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

ITIL V3 Foundation Training At Bangalore Contact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

ITIL 2011 Foundation Training QLogy Call Us 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

ibm tivoli training in chennai While the IBM Tivoli Storage Manager 5. 3 Administration course is still available and valid when used with TSM 5. 3 code, there were several updates to the Administration Center interface at 5. 3. 2, which made it necessary to provide a 5. 3. 2 specific version of these course materials. Required skills/ knowledge The following list contains the prerequisite knowledge or Tivoli product  more...

Siebel CRM 80 Essentials ...Required Prerequisites: a Familiarity with Web-based and client/ server applications a Familiarity with application development a Basic Windows or NT navigation and file-management skills a Understanding of basic relational database concepts Course Objectives: a Configure a Siebel application a Describe the steps required to install Siebel application  more...

Fundamentals for Business Analysts Siebel 80 Fundamentals for Business Analysts (Siebel 8. 0) What you will learn: Siebel 8. 0 Fundamentals for Business Analysts examines Siebel applications in two dimensions. The first dimension, breadth, is covered two days of the course where students become familiar with the defining features of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. Students also  more...

Legal Ethics Benefits strong Give us a day and we will give you your ethics credit for a year. /strong Even the most experienced attorney can get caught up in an ethical dilemma. Attend this vital seminar and learn to safeguard yourself and your career from real ethical threats. You will get a detailed look at Illinois's rules of professional conduct that will keep you out of harm's way. Learn proactive  more...

Judgment Enforcement Benefits strong Learn how to turn your judgment into money. /strong The economy is struggling, and consumers and businesses are feeling the pinch. Don't get caught in the crunch - attend this seminar and learn valuable strategies for collecting money and avoiding liability. It's true that anyone can do collection work - but to do it properly, you need to know more than the raw mechanics. At  more...

Medicaid and Elder Law: Representing Clients in a New Legal Landscape Benefits strong Learn proven strategies for navigating the Medicaid maze. /strong Discover how to protect your clients' assets and provide the high-quality services they are looking for. To properly advise our increasing elder population, it's essential that you know the fundamentals of Medicaid and elder planning. Attend this vital seminar and explore the complexities of Medicaid eligibility,  more...

Nuts and Bolts of Divorce: Including a View From the Bench Benefits strong Whether you are a general practitioner who does an occasional divorce or an attorney whose practice is primarily family law, you need the most current and useful information you can get your hands on. /strong This seminar will provide you with the information you need to represent a divorcing client. You will learn how to proceed in matters regarding division of property, custody  more...

Train the Trainers Achieve Organizational Excellence; Equip Learning Leaders Today Expectations about training practices and solutions have changed dramatically in the past few years. Organizations regularly redefine the terms success and performance to meet evolving client and employee expectations. At the same time, the number of training options for transferring learning has mushroomed so that e-learning,  more...

Customer Service Professional Course 100: The Customer Service Professional Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself  more...

California Expedited Jury Trials Benefits strong Are you ready to successfully navigate the new expedited jury trial program? /strong Attend this enlightening seminar and get the latest information relating to the expedited jury trial program in California. Our seasoned professionals will provide practical answers to your most pressing questions about this new streamlined trial option. You'll get a detailed look at how this new  more...

LLCs, LLPs and Partnerships: Organization and Operation Benefits strong Steer clear of the common pitfalls that plague business entities. /strong Choosing the proper form of business entity is crucial to the success of a new business, and more and more small businesses are choosing entity options such as LLCs and LLPs. Unfortunately, many businesses are unprepared for the legal and tax consequences associated with these entities. Attend this seminar  more...

Creating Customer Loyalty Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their  more...

Breaking Down the Short Trial Program Do you have the latest and most effective strategies for navigating through the short trial program? Attend this enlightening seminar and stay abreast of the latest issues relating to the short trial program in Nevada. Our seasoned professionals will provide practical answers to your most pressing questions about judicial ethics. You'll get an inside look at how to respond to confusing issues  more...

Understanding California's Public Construction Bidding Process The Construction Bidding Process - Learn how to navigate through complex public bidding procedures and prevent costly mistakes. Are you a construction contractor or subcontractor considering bidding on public contracts, but want to understand the process better? Are you employed by a public agency that wants to take advantage of construction contracting options while minimizing the likelihood  more...

Ethics for Accountants Ethics for Accountants - Protect your organization know the ins and outs of ethics for accountants. In today s post-Sarbanes-Oxley and litigious world, CPAs continue to have substantial exposure both to regulatory discipline and as defendants in litigation. This comprehensive seminar will bring you up to date on the ethical rules and practices governing accountants. Register today and get  more...

How To Write A Response-Producing Sales Letter 5 Sales Letter Mistakes You Can t Afford to Make - Did you know that the single, most effective piece of advertising ever created is a direct mail sales letter? That s right. No bells. No whistles. No audio or video. Truth be told, the letter didn t even make a terribly good offer. But the copy told a great story that connected with the reader and got them to act. What about your sales letters?  more...

Paralegal Ethics Ethics for Paralegals - Ethics one of the most important topics in the practice of law! The use of paralegals has become common in the legal profession; however, most states have no specific regulations with regard to paralegal training or certification, which results in many ethical areas of concern for lawyers as well as paralegals. Attend this valuable seminar and get up to speed on key  more...

Tax Updates and Incentives of the Emergency Economic Stabilization Act Tax Updates and Incentives of the Emergency Economic Stabilization Act - This teleconference will explore the additions, modifications and extensions made by the Emergency Economic Stabilization Act of 2008 to the energy tax provisions of the Internal Revenue Code, and will analyze structures that may be employed to monetize or shift the tax credits and other attributes from the developer of  more...