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From Online Training Directory
Certified Call Center Professional Online on-line e-learning cbt (computer based) Certified Call Center Professional Onlinea is a Web-based certification course designed to educate professionals on call center technologies and best practices necessary to deliver world-class customer service. It is the only certification endorsed by Dr. Jon Anton, Founder of Purdue`s Center for Customer-Driven Quality, the Global Call Center Leadership Council and developed in partnership with  more...
Certified Knowledge Management Interactive Study on-line e-learning cbt (computer based) Leverage, organize and optimize your company`s existing knowledge through proper tool selection and implementation of best practices. Learn the basic framework and strategies for knowledge management. This Interactive Study course is a practical alternative for busy customer support professionals.  more...
Certified Help Desk Director Interactive Study on-line e-learning cbt (computer based) Get the skills you need to become the "CEO" of your support organization. Learn how to lead your team, make strategic decisions about support, and drive revenue through the support center to positively impact the bottom line. This online course is a practical alternative for busy customer support professionals.  more...
Field Support Technician Certification on-line e-learning cbt (computer based) This online course will focus on the importance of the Field Support Technican role, as well as Knowledge Best Practices for documentation, escalation, customer and peer follow-up. Participants will learn how to build a collective customer support strategy.  more...
Support Center Analyst Online Certificate on-line e-learning cbt (computer based) Support Center Analysts are part of your vital frontline and they represent your entire organization. This Support Center Analyst Certificate Course provides analysts of all levels with strategies for effective customer care and problem resolution, as well as fundamental support processes and tools. Course can be completed as quickly as student cares to engage in learning materials.  more...
Support Center Team Lead on-line e-learning cbt (computer based) The support center team lead serves as the champion for the customer and the focal point for support center analysts. For this reason, a team lead must be customer-focused, be able to drive change and process improvements, provide training, and deliver customer support.  more...
And Help Desk Training Providers and Trainers
Rice Consulting Services, Inc At Rice Consulting, we have over 50 training courses and workshops in software quality and software testing to help build your skills. Whether you are looking for the basics or want to go deeper, we have lots of choices. We also have web-based training available that allows you to have training at your desk when you need it. Our clients range from small software companies to large more...
Gemstech Institute GEMSTECH INTERNATIONAL INSTITUTE OF ADVANCE TRAINING ISO 9001 2008 CERTIFIED INSTITUTION GEMSTECH International Centre hyderabad & head office Dubai, Branches worldwide The Premier INSTITUTE for ADVANCE Learning in Safety Engineering, Information Technology, Life science etc., GEMSTECH International Learning Centre The Premier Institute for Nebosh, OSHA, Iosh, Fire and Safety, more...
Hotel and Restaurant Training Services We are HRTS (Hotel & Restaurant Training Services), are based in Orlando but can travel anywhere to train all aspects of Hospitality, we have trainers throughout Florida. HRTS offers among over 30 other courses the following state mandated certification Training: Certified Food Safety Manager. Food Handler First Principles(also on-line) Training is offered at our campus as well as more...
Clement Ashley Consulting Clement Ashley Consulting is a consulting company that specializes in identifying the needs of individuals and organizations, analyzing business problems and providing holistic solutions that take the individual or enterprise to the next level of development. Our mission is to help organizations; their people, processes, financing, systems, strategy, culture and leadership build on their more...
Pinnacle Pinnacle Our core competency lies in our ability to sense, understand and address the ever challenged human and organizational response to the ever changing business environments. This is facilitated for different profiles and different level through :- Executive Development Program / Management Development Program / Signature Programs for Corporates and Individuals. Executive more...
Next Levels Consulting Through high quality Consulting and Training Services, Next Levels aims to provide IT Best Practices to the ICT industry in the region. We specialize in the area of IT Service Management, IT Governance and IT Project Management. Through our team of highly experienced consultants and trainers we provide our customers with the suitable knowledge, ideas and recommendations to move his/ her IT more...
Network NUTS Network NUTS is India's only Computer Networking Institute by Corporate Trainers. Our mission is to fill the gap from classroom to the workplace. We are into networking trainings and solutions. Network NUTS (A unit of AR Network Nuts Pvt. Ltd.) is a ISO 9001-2000 Compnay. Network NUTS is RedHat Premium Partner, RedHat Testing Partner, Novell Education Acedemic Partner, Thomson Prometric Testing more...
Parts Now! LLC Parts Now has been providing printer parts and support to the US and beyond since 1989. Parts Now is authorized part suppliers for HP, Lexmark, and OKI printers and MFPs, also providing parts for Canon, Xerox, OKI, Ricoh and more. In 1991, Parts Now began HP printer repair training on HP LaserJet printers. That expanded in to Lexmark as well. We provide printer repair training on monochrome more...
Sam Hospitality Academy WHO WE ARE Sam Hospitality Academy is a well-established and well-known provider which delivers high quality advice, training and assessment to the hospitality industry. We run onsite courses which enable people to build their foundations in the sector, update their skills and increase their expertise within the hospitality world. Operating since 2011 in South Africa, Sam Hospitality Academy more...
Davis-Mayo Associates Corporate training and organizational development firm offering nationally field-tested best practices in: (1) Customer Service Training and consulting; (2) Management Team Development & Consulting; (3) Employee & Manager Learning Programs. More than 450, 000 have benefited from our programs in 47 states and 17 countries. Live, on-site training geared to your needs and situation. In every more...
VKG Associates, Inc VKG Associates, Inc. is a recognized leader in training in the mid-Atlantic region. VKG Associates, Inc. was founded in 1983. The President and CEO of VKG was selected 50 Best Women in the Pennsylvania (2007), VKG was the recipient of SBA's Women and Minority Business Champion (2008). VKG Associates, Inc. designs and produces courseware for standard computer applications training and produces more...
CompuWorks Systems Inc. CompuWorks is the area s leading independent training and support company. Since 1987, CompuWorks has been creating successful training programs for some of the largest organizations in New England. Over the past several years, training has been a hard business in which to survive, let alone thrive. As we have watched many of our competitors leave the market, we are proud to remain a strong and more...
CJ System Solutions, Inc C/ J System Solutions has presented over 500 workshops on Improving Software Testing and Quality Assurance Techniques, Designing and Implementing Testable Requirements, Enhancing Business Analysis Processes, Testing Commercial Off The Shelf Software (COTS), Software Support, Test Planning, AGILE Development and Testing, Improving Customer Satisfactions Skills and more. These workshops are designed more...
Purple Griffon We are an ISEB accredited training provider for IT service management foundation, practitioner and management training courses. We offer a number of UK based public courses and can arrange world-wide on-site courses at very competative rates. We also provide a range of consultancy services ranging from simple "gap analysis" to full IT health assessment evaluations. Our trainers and more...
ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...
Dream Peddlers - Consultancy for Human Resources Nothing describes a company better than the recognition they receive in lieu of their services. In accordance to this maxim, we hereby provide a few of our accolades, both for Placements and Trainings, across Eastern India, along with a few verifiable sources: (A)Yellow pages(Sulekha.com) - Most successful performer in the segment HR Consultancies, Most rated and reviewed client in last 6 more...
Sales Training Middle East www.SalesTrainingMiddleEast.com as the name says, is an exclusive institution dedicated to the Selling Profession exclusively in the region of UAE, Qatar, Oman, KSA, Bahrain, Kuwait & rest of Middle East that is being launched today The Sales Training Experts & Leaders in Sales Training & Customer Service Training Programs, serve some of the top most names in Middle East India & SE Asia, more...
Technology Center Inc Training Broker ILT, e Learning & Online LIVE Welcome to Technology Center Inc., your Learning Business Process Outsourcing solution provider. We provide access to a nationwide public schedule, or we bring a certified instructor and courseware to your on-site location. We specialize in vendor authorized training for Project Management Institute, Oracle, Microsoft and Help desk Institute more...
Desarrollo Industrial De Formaci n T cnica (Dinfortec) We are the International branch of the Venezuelan educational institution Dinfortec. We offer 4 disciplines of education that can be imparted in 4 different formats: 1.- 2-year college-level training programs, 2.- 16-week vocational training, 3.- A 4-day accelerated training for professionals, and 4.- A 3-day Fast-Track training for professionals. The 4 disciplines are: a.- Computer more...
Caritor Solutions India Pvt. Ltd Caritor Solutions India Pvt. Ltd ; Email : sreeni. k at caritorsolutions. com Caritor Solutions India Pvt. operates as an information technology consulting and systems integration company. It offers architecture and design, systems integration, application management, application development, testing and validation, technology services, network and infrastructure services, application portfolio more...
NovaEdge Software NovaEdge offers a wide spectrum of technical courses and application courses designed to suit every skill level, as well as the ability to consult directly with organizations to tailor made learning plans for any number of employees. Our products and services have a wide appeal and are applicable those in varied positions including network administrators, systems analysts, systems architects, test more...
Ability Society The Ability Society is offering a free desktop technician program that combines an instructor led classroom & life/ job skills development. The course will provide the technical information for persons with special needs to work on a help desk. In addition it will provide the necessary life and job skills to enable the participants to maintain their positions. Classroom sizes would remain small. more...
Leaders Training & Consultancy (LTC) ...ning & Services Call Center Management, Contact Center and Help Desk Training & Services IT Information Library (ITIL) and Service Management Training & Services Six Sigma, Quality Management, Lean Management Training Strategic Management, Team Building, Leadership Training Financial, Accounting, Budget Operations Training Banking and Insurance Training Marketing Strategy, more...
First Contact Academy FIRST CONTACT ACADEMY-The School for Front Office/ Reception Skills because U R the First Contact including Help Desk Skills & Empowering Secretaries More details on: www.EtiquetteWorks.in www.CollectionSkills.Com www.SalesTrainingIndia.Com www.ManualPreparation.Com www.TrainingWithPuppets.Com www.FirstContactAcademy.Com www.SalesAndMarketingRecruiter.Com more...
Shark Technologies TRUST OUR EXPERIENCE TO MANAGE YOUR KNOWLEDGE Welcome to the world of SHARK TECHNOLOGIES, A world driven by professionals whose talent produces result oriented IT Solutions & Training. Our customized, cost effective and quality solutions and one-on one customer relationships helps distinguish us as one of the fastest growing IT Solution Services and Training company Course We Offermore...
MacTech Boot Camp MacTech Boot Camp Washington, DC 2012 MacTech Boot Camp is a one day event for those that support the small business market, small office/workgroup clients, or in the case of our DC event, provide services to government or subcontract to systems integrators. MacTech Boot Camp is a single-track, hotel based seminar that is specifically geared to serve the needs of consultants and techs wanting more...
LEAD Associates, Inc. LEAD Associates provides introductory, intermediate and advanced training for application developers using Microsoft Visual Basic.NET, C#, Visual FoxPro, ASP.NET, XML Web Services and Microsoft SQL Server. We provide training and assistance for solution developers to effectively utilize the Microsoft .NET platform. Our focus is on helping participants develop their skills in creating scalable, more...
Rupee Desk Stock Market Business Training,Technical Analysis Training, NCFM/NISM Certification Training,Equity,Commodity,Indian forex Training. Intelligent, Informative & Innovative. Rupeedesk has been dedicated to providing investors and traders with sound trading and investing advise. Our goal is to help our readers achieve above-average returns from the markets and create wealth for more...
New Horizons - St Louis and Metro East New Horizons Computer Learning Center of St. Louis and the Metro East provides traditional Instructor-led classroom training, Mentored learning (much like having a personal trainer for your training), Online Live training (real-time interactive training with an instructor over the web--hands on labs)as well as Online Anytime training (self paced, web based). We are a Microsoft Certified Gold more...
Data Tech Institute Data Tech Institute .Data Tech Institute has been established since November 1993 under the legal regulations. of the Aruban Chamber of Trade and Industry registration. Our aim is to provide adult continuing education. .Our Courses: .English language (Grammar 101, Conversation, Business Writing) .Spanish(Grammar 101, Conversation, Business Writing) .Supervision for the Hospitality more...
Crysol Academy Crysol Academy specialize in providing IT trainers and Non-IT Training. Please find the details as attatched below : Management Development Programs : We offer customised Programmes for Top management, Middle management and Supervisory level. Our training interventions are based on Knowledge development, Behaviour development, Skill development and Process design and development.  more...
Vicki Nelson Consultant Freelance Software Application Trainer with over 15 years training throughout the world. Developing the productivity and efficiency of every user to the heights. Absolutely guaranteed delivery of users with an understanding that promotes a well-balanced workforce. Specialties: Microsoft Certified Computer Software Training for individuals, law firms and corporate entities. Specializing in more...
Ray Bullen & Associates At Ray Bullen & Associates we provide unique online Excel Training, Excel Consulting and Excel Help Desk services to a wide group of businesses. We have over 25 years experience in the provision of these services. The key unique feature about this training is that the course is actually delivered in Excel and presented in Excel, not a website, textbook or CD You get a real Excel file on each more...
InfoStar International InfoStar International is recognized as a leading solutions provider, offering a cost effective and customer-focused approach to consulting, implementation and support. We have successfully completed large-scale to small-scale projects for major clients in a wide range of industries such as Healthcare, Insurance, Finance, Banking, Gaming, Sporting, Law firms, Public sector etc. Also we have more...
Dhaewood Aviation Business School Advanced Airline Marketing Learn how to get ahead in today's marketing environment. This course is designed for those with a basic understanding of airline marketing. Airline and service marketing issues will be discussed with an emphasis on multiple areas. How You Will Benefit Analyse current airline marketing issues Understand advanced level marketing concepts and techniques Learn how more...
Reflective Keynotes Inc. Our company provides call center, sales and presentation skills training workshops customized for your organization and held at your location. Some examples of our training workshops include: 1) How to Answer the Call (telephone skills) 2) Customers Come First (IT Help Desk training) 3) Sales Training for Call Center Agents 4) Coaching Employees to Improved Performance 5) more...
Intellitec Solutions We have developed a comprehensive and proven implementation methodology that significantly increases the value our clients receive from their investment in technology. Our team of Microsoft Dynamics consultants will meet with you to define your critical elements for success. We will then work with you to develop and execute a plan based on your needs. Our methodology includes the following:  more...
Professional Communication Training Customer service skills training in Perth. We provide communication and negotiation skills training for frontline staff, administrators, managers, team leaders, help desk, credit collection and sales teams. We have provided corporate training to accountancy firms, lawyers, hospitals, public sector & global corporations Australia wide, as well as local,state and federal government departments. more...
Mindspan Training Partners Mindspan Training Partners is a consortium of IT Training providers throughout the USA. We act as central location for our members to display their training offerings, while allowing potential students to research, plan and execute their training plans. We help you find the computer & technology training you are trying to find in your immediate geographic area from a qualified training provider.  more...
Center for Bioinformatics Research Institute CBRI is a private organization engaged in research projects in Biology, it has been setup as a premier Institute for Research and Development, Advanced Training and Services in Bioinformatics for the promotion, growth and prosperity of Biological Sciences. It started in 2008 as a small institute to give basic and advanced training in the field of bioinformatics to pioneer works mainly for academic more...
Euthenics IT Services We are offering following Training: Business objects Training courses/ program: _________________________________________________ BusinessObjects XI R2/ R3, BOCP-BOE-BusinessObjects Enterprise Administrating users and content (SA 210 R2) Administrating Servers (SA 310 R2) Design and deploy a solution (SA 410 R2) ______________________________________________________ BOCP-CR-Crystal more...
The Resource Center The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications. Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing more...
The Per Scholas Institute for Technology FREE INTENSIVE TECHNOLOGY TRAINING: Become an Officially Licensed CompTIA A Certified Computer Repair Technician in 15 Weeks A Microsoft Certified Applications Specialist in 8 Weeks A Network Certified Customer Service Representative in 6 Weeks Through the generosity of private foundations, The Per Scholas Institute for Technology is able to offer this intensive technology more...
Inside MIS / Loop-Law ...dministrators, attorneys, paralegals, marketing mangagers and help desk support staff. Training is provided at the corporate site. We also develop customizable courseware, support documentation and graphic tools to help market your Acrobat training implementation. Inside MIS is the author of a 16 module e-learning series on Acrobat that is available through TutorPro (http://www.tutorpro.com). more...
Diamond Technologies, Inc Serving over 7000 corporate clients, Diamond Technologies is made up of a team of forward thinking computer software training, consulting, and development experts. Comprising of over 50 years in combined Information Technology experience, our seasoned experts have effortlessly devoted thousands of hours in industry research, education, training, and overall time in helping to build solid customer more...
RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...
Comptrix Systems Private Ltd. Comptrix System Private Limited: Comptrix System Pvt. Ltd. is a software development company which provides Linux/Embedded Software development solution and High End Training to the clients in India and across the globe. Comptrix System Pvt. Ltd. has two divisions as follows. 1. CSPL: CSPL is a training division of Comptrix System Pvt. Ltd. which has excelled in Linux education and has a more...
Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...
On-Site Computer Training Can teach virtually anything to virtually anyone virtually anywhere. I have been a Computer Trainer for over fifteen years, working with a wide variety of clients: LARGE CORPORATIONS BellSouth, Dell, Disney University at Walt Disney World, EDS, IBM, Microsoft, Siemens-Westinghouse, and the US Navy. EDUCATIONAL INSTITUTIONS the Knowledge Shop, Orlando Vo-Tech, Rollins College, University more...
Delhi Consultancy Services Delhi Consultancy is proverbial for its top-notch CRM Training Services based in India. Our effectual corporate training services and corporate management training can shape run-of-the-mill manpower into adept professionals. We are famed for makeovers of the human resource into highly operative teams. Our training shapes up the wit and grey matters of the league of people at work, to together more...
New Horizons Computer Learning Cernter of Jackson New Horizons Computer Learning Center of Jackson, MS is licensed by the Commission of Proprietary School and College Registration, License NO. C634. Microsoft Certified Partner for Learning Solutions (CPLS) Novell Authorized Training Service Partner (exclusive in Mississippi) Citrix Authorized Learning Center (CALC) Help Desk Institute (ATP) 5 resident on-site more...
System Source We have delivered quality training for over 20 years. Our locations in Hunt Valley and Columbia, Maryland are convenient to everywhere around Baltimore. Menu of Services Technical Training - Offering engineering and developer instruction. Our certified instructors use authorized curriculum to provide education supporting vendor certification programs. Altiris Educational Reseller  more...
Competitive Advantage A Competitive Advantage sets you apart from others in your industry. Our goal is to raise the bar of excellence and to provide you and your staff with the tools necessary to succeed. Founded in 1990, we specialize in professional training and documentation. Our presenters have been staff instructors for Help Desk Institute since 1994. We are members of Help Desk Institute and are proud to be more...
Alandale Training Corporation Alandale Training has been providing computer training for businesses in Vancouver and throughout BC for over ten years. Our computer courses include Windows, Office (Word, Excel, Outlook, PowerPoint, Access, Publisher), Act!, Internet Explorer and Lotus Notes. We can customize course content and format to meet your needs. Training can be delivered in one of three formats: Our more...
And Help Desk software and multimedia
From Vigilant Privacy Corp.
Windows 95,98,Me,2000,XP
Vigilant Privacy Software br for Windows Enterprise Version 5.0 ...ectories, redundancy, integration work, and additional IT and Help Desk staffing. Not to mention the stack of legal documents that accompany a PKI. Vigilant is the first true desktop product that does not need a full infrastructure or significant numbers of new IT staff to support it. Vigilant can be installed without a PKI infrastructure yet will support one when your company is ready for it. More...
From User Solutions
Windows 95,98SE,Me,NT,2000,XP
Operations Manager Look no further than your desk for the technology that can help your business reduce costs, improve efficiency and quality. The Operations Manager's spreadsheet format - familiar, intuitive, and customizable - will enable you to become quickly productive. FORECASTING FEATURES: Seven templates for demand forecasting. Adjust for seasonality, predict trends. INVENTORY MANAGEMENT FEATURES: Determine More...
From Nuance Communications, Inc.
Business
Fax Scanning
Windows 2000,XP
PaperPort 11 PaperPort 11 is the easiest way to turn piles of paper and photos into organized PDF and JPEG files that you can quickly find, use and share. PaperPort produces perfect scans every time with the push of a button. Your documents are displayed as small thumbnails on a unique visual desktop for fast browsing. End the frustration of looking for paper or digital documents by searching for words inside More...
From Play First
Multimedia
Games
Windows 98,Me,2000,XP
Diner Dash Welcome to DINER DASH, the action-puzzle that brings out the entrepreneur in all of us Poor Flo Sick and tired of pushing paper in the dreary, bleary-eyed world of finance, she ditched her desk job and now she s rolling up her sleeves and setting out to build her very own empire of high-class, five-star restaurants. It won t be easy, though Flo s on her own now, and heading for the top To get More...
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