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From 123-CBT Computer Based Training
Creating and Analyzing an Operating Budget

Creating and Analyzing an Operating Budget
Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually
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Creating and Analyzing an Operating Budget
Developing Project Charters and Tracking Six Sigma Projects

Developing Project Charters and Tracking Six Sigma Projects ASQ Six Sigma Black Belt (SSBB)
A project charter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's scope,
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Project Data Management and Performance

Project Data Management and Performance Microsoft
Project managers often share Project 2007 data with other applications, such as Microsoft Excel and Microsoft Outlook. When importing and exporting information in this way, the information must first be sorted, filtered, and grouped to customize the information's appearance. Information also needs to be timely actual work performed, actual
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Managing a Customer Focused Department Simulation

Managing a Customer Focused Department Simulation
Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at
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Processes for Managing Project Communications

Processes for Managing Project Communications PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
A project manager is the communication hub through whom all project information flows, receiving and distributing dozens of messages per day. Customers, suppliers, project team members, and company executives all rely
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Planning Project Human Resources

Planning Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires
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Managing Project Human Resources

Managing Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell
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Managing from Within Self-empowerment

Managing from Within: Self-empowerment
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you
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Rightful Employment Termination

Rightful Employment Termination
One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself
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Leading a Customer-focused Team

Leading a Customer-focused Team
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The
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Leveraging the Performance Appraisal

Leveraging the Performance Appraisal
The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and
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Sustaining Organizational Change

Sustaining Organizational Change
Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your organization, how do you engage, excite, and support the biggest driver for success in your organization - your
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Server Application Virtualiztion in MS Win Server 2008

Server & Application Virtualiztion in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
Enterprise Administrators must be knowledgeable about the features and benefits virtualization technologies have to offer and how these technologies can help them reduce costs and administrative resources. This course covers key virtualization
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Managing Experienced Managers

Managing Experienced Managers
Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term
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Developing a High-Performance Organization

Developing a High-Performance Organization
Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,
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Managing the Dismissal of an Employee

Managing the Dismissal of an Employee
One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact remaining employees and your organization. You must learn how to handle dismissals fairly by
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Sharepoint 2010 Performance

Sharepoint 2010 Performance Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers the setup of SSRS, and performance configuration and monitoring. This course is one
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Backing Up Restoring Monitoring Sharepoint 2010

Backing Up, Restoring & Monitoring Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and
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Creating Modifying Table Index Partitions in SQL Server 2008

Creating & Modifying Table & Index Partitions in SQL Server 2008 Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Database Development (Exam 70-433)
SQL Server 2008 offers the use of partitions to manage subsets of data for large tables and indexes. Partitions can be used to improve the read/write performance on tables within a database by allowing the data within tables
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Maintaining SQL Server 2008 Reporting Services

Maintaining SQL Server 2008 Reporting Services Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)
Administration and maintenance of Microsoft SQL Server 2008 Reporting Services and its components is key in providing customers and clients access to the Business Intelligence information they need. This course
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Oracle Database 11g Using AWR Defining Problems

Oracle Database 11g: Using AWR & Defining Problems Oracle
Automatic Workload Repository (AWR) is the infrastructure that provides services to Oracle Database 11g components that collect, maintain, and utilize statistics for problem detection and self-tuning purposes. This course explains how to create and manage AWR snapshots, and demonstrates how to use the snapshots to generate individual
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Oracle Database 11g Metrics Alerts Baselines AWR Tools Services

Oracle Database 11g: Metrics, Alerts, Baselines, AWR Tools & Services Oracle
Metrics, alerts, baselines, and thresholds are monitoring objects that can be used to monitor and manage the performance tuning of an Oracle Database 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This
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Oracle Database 11g Problem SQL Statements Oracle Optimizer

Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle
Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,
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Oracle Database 11g Tuning PGA Temporary Space AMM

Oracle Database 11g: Tuning PGA, Temporary Space & AMM Oracle
Oracle Database 11g provides various methods for tuning, monitoring and managing memory and temporary tablespaces. Automatic Program Global Area (PGA) memory management adapts the SQL memory allocation based on PGA memory available, SQL operator needs, and system workload. A temporary tablespace is used to store transient data
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Oracle Database 11g Segment Space I O and Performance Tuning

Oracle Database 11g: Segment Space, I/O and Performance Tuning Oracle
Oracle Database 11g provides various methods for tuning segment space usage and input/output (I/O). This course explains how to use Automatic Segment Space Management (ASSM) to tune segment space usage, how to shrink segments using SQL or the Enterprise Manager, and how to use table compression. Automatic Storage
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Oracle Database 11g R2 Installation Oracle Restart

Oracle Database 11g R2: Installation & Oracle Restart Oracle
Oracle Database 11g Release 2 offers a unique scale-out technology with a single database instance, lower server and storage costs, and increased availability and scalability. It also provides customers with improved user service levels, reduced down-time, and more efficient use of IT resources as well as an increased level of
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Oracle Database 11g R2 ASM Storage Partitioning Enhancements

Oracle Database 11g R2: ASM, Storage & Partitioning Enhancements Oracle
Oracle Database 11g Release 2 provides many improvements from its previous releases. This includes enhancements to ASM and storage to improve performance and to reduce server maintenance down time. This course identifies the enhancements in each of these areas. It also demonstrates how to use ASM fast mirror resync,
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Oracle Database 11g R2 Using Change Management Solutions

Oracle Database 11g R2: Using Change Management Solutions Oracle
Oracle Database 11g Release 2 is designed for data center environments that are rapidly evolving and changing to keep up with business demands, enabling DBAs to manage change effectively and efficiently. Oracle Database 11g Release 2 offers significant advances in the areas of automatic diagnostics, supportability, and change
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Oracle Database 11g R2 SQL Monitoring Performance Enhancements

Oracle Database 11g R2: SQL Monitoring & Performance Enhancements Oracle
Oracle Database 11g Release 2 offers improvements and new features to provide DBAs a better way to monitor SQL commands in real-time and to allow the database to automatically manage its own memory and gather optimizer statistics. These features enable the DBA to ensure the optimal memory sizes are being used for the
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Oracle Database 11g R2 The ASM Instance Network Connectivity

Oracle Database 11g R2: The ASM Instance & Network Connectivity Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2
Oracle Database 11g Release 2 offers Automatic Storage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include
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Operations Management Management of Quality

Operations Management: Management of Quality
Quality means different things to different people, organizations, and industries. However, according to quality guru Joseph Juran, quality means "fitness for use," and another quality guru, Philip Crosby, puts it as "conformance to customer requirements." These two important aspects are common to most definitions of quality. Management of quality
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Managing Attitudes During Difficult Times

Managing Attitudes During Difficult Times
Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in
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From Online Training Directory
Monitor And Manage Performance
This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access.
Monitor And Manage Performance This course will equip you with effective techniques for
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Monitor And Manage Performance
Oracle 10g OCA
The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to.
Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what
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Professional Bar Management Mastery Level Certification
The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves
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Leadership and Teamwork
Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance. This
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Customer Relations
Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you
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From 123-CBT Computer Based Training
Giving Feedback A Manager s Guide
The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the
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Giving Feedback A Manager s Guide
Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Oracle Database 10g Administration Workshop II Part 3

This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption.
Learn To:
Identify features of
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Oracle Form Builder Including Reusable Oracle Components

Course Overview
This course is the sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered.
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Oracle8 Database Administration - Manage an Instance

Course Overview
This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support.
L earn To:
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Oracle8 Database Administration - Create Databases

Course Overview
This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered.
L earn To:
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Oracle8 Certified Database Administrator Curriculum

NETg is Oracle's partner in offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT
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Oracle8 Performance Tuning Strategies and Techniques

Course Overview
This course is the first in a three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will
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Oracle8 Performance Tuning Managing Memory and Disk I O

Course Overview
This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log
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Oracle Form Builder R6 Including Reusable Oracle Components

Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to
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SQL Server 7 0 - Implementing a Database - Part 5

Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A
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IIS 4 0 Creating Configuring a Web Server - Part 3

Course Overview
This is the third course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server.
L earn To:
Create and interpret
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3

Course Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise
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Exchange Server 5 5 Concepts and Administration - Part 3

Course Overview
This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder
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Exchange Server 5 5 Design Implementation - Part 2

Course Overview
This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft
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Exchange Server 5 5 Design Implementation - Part 6

Course Overview
This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Identify the processes and components of the Connector for Lotus Notes.
Configure and manage Connector for Lotus cc:Mail.
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Oracle8i Performance Tuning Architecture Strategy

Course Overview This course is the first in a three-part Oracle8i Performance Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally,
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Windows 2000 Installation Config Admin --Part 3 Resource Optimization

Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret
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Oracle Database 10g New Features for Administrators Part 1

Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts, Grid computing, enhanced installation features, configuration and performance
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Oracle Database 10g New Features for Administrators Part 2

Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Oracle Database 10g such as automatic management, manageability infrastructure, and application tuning and monitoring.
Learn To:
Identify features of Automatic Database Diagnostic Monitor
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SCO SVR 5 --Part 1 Basic Administration

Course Overview The first course in the SCO SVR 5 implementation track covers basic user and system administration in the Unixware environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the function of the Unix system administrator. Identify the hardware requirements for installing.
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Solaris--Part 1 Basic Administration

Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating
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IBM AIX--Part 1 Basic Administration

Course Overview In this course, you will learn about installing and setting up an IBM/AIX system. You will learn about system administration. Finally, you will learn about methods for optimizing the system. L earn To: Identify the features of AIX and RS/6000. Identify the functions of the AIX system administrator. Identify the hardware requirements for the installation of AIX 4.3.
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SQL Server 2000 Design Implement Databases Part 4 Managing Indexes

Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered
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Oracle9i Database Admin Manage an Instance

Course Overview The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are
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Self Development Improving Your Memory

Self-Development: Improving Your Memory offers the student an overview of information required to understand and enhance his or her memory, as well as information about how to become organized. The program details how to overcome everyday forgetfulness, how to use mnemonic devices, and how to manage information. In addition, the program examines how lifestyle can affect the performance of the
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Oracle9i Peformance Tuning Managing Memory and Disk I O

This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the
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Moving from Technical Professional to Mgr Series Getting Started

This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas
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MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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Organizational Skills Time Management

Develop the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.
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Lotus Domino R6 Admin New Features Curriculum

The IBM Lotus Domino 6 Administration New Features Curriculum includes the courses that provide an introduction to the new features of Domino 6. Students will learn how to set up and secure the administration environment, and about policy-based management. Students will also learn to manage Web users and files, to control mail and about LDAP enhancements and performance optimization. This
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Lotus Domino 6 for Release 5 Administrators Part 2

This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance. Learn To: o To
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Call Center Mgt Measuring Quality Performance

Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics, provides a process for calculating staff levels, and identifies the types of reports that call center managers use to evaluate a call center's
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Total Quality Management Principles

In Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs
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Managing the Expert Developing a Successful Environment

Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide
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Managing Generations in the Workplace Generations Working Together

In Managing Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction, how to effectively coach and manage intergenerational teams so as to maximize their performance, and how to motivate employees and promote winning behaviors. Learn To
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Project Management Essentials Controlling Closing a Project

Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To
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Project Management Project Communications Management

In Project Management - Project Communications Management, you will learn how to plan project communications, taking into account the various communication flows found in project environments and the influence that personal perceptions have on communication. You will also learn about the importance of distributing information to project stakeholders, as well as how to report project performance by
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Team Management High Performance Teams

In Team Management: High Performance Teams, you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader, you will successfully release your company's product before the competition and save your company. Learn To
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Oracle8 Database Administration - Manage Data

Course Overview
This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data.
L
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Oracle8 Backup and Recovery - Strategies and Backups

Course Overview
This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will
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Oracle8 Backup and Recovery - Troubleshooting and Recovery

Course Overview
This course is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to
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Windows NT 4 0 Core Technologies Support Curriculum

Course Overview
This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft
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Wndows NT Server 4 0 Enterprise Curriculum

Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -
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Windows NT Server 4 0 Installation Configuration- Part 1

Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Oracle8i Database Admin Manage an Instance

Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:
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CompTIA Linux 2004 Hardware Documentation

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+
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Motivation Empowering to Increase Motivation

In Motivation: Empowering to Increase Motivation, you will learn about empowerment by seeing how it can be used to increase motivation. You will learn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how an empowerment plan can be developed. You will also learn how to recognize empowerment, the benefits of empowerment, and how to prepare to empower
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Mentoring Developing Your Mentoring Skills

Mentoring: Developing Your Mentoring Skills offers the student an overview of a mentor's job and competencies, how to develop strong mentoring relationships, and how to mentor effectively. The program covers steps for choosing mentees, elements that make mentoring work, and behaviors mentors should avoid. It also covers learning styles, how to maximize mentees' learning potential, and how to
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Organizational Behavior Organizational Dynamics for Individuals

Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid
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IIS 4 0 Creating and Managing a Web Server Curriculum

Course Overview This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -
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Oracle Application Server 10g Administration II Part 2

This course introduces learners to Web Cache clusters and OracleAS Clusters. The participants learn to configure these clusters and manage them in OracleAS 10g. The participants also learn to configure J2EE clustering, OC4J, and manage OracleAS in a CFC environment.
Learn To:
Identify features of Oracle Application Server (OracleAS) 10g Web Cache clusters.
Identify benefits of
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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From Star Leadership, Inc
Achieving Optimal Workplace Success through Effective Communication


Communication is the means for building a strong, trust-based relationship at work and elsewhere. Many talented individuals and teams fail to accomplish their goals due to ineffective communication. If you and your team want to maximize your potential and achieve optimal results, we highly recommend this seminar.
In this seminar, you will learn:
How to harness
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From Software Training Academy, Inc
Java Foundation Classes Swing Java 5 0

This 5-day course introduces the Java programmer to the Java Foundation Classes a.k.a. Swing the Java environment s comprehensive framework for GUI development. The student will study the fundamentals of the JFC architecture and quickly move to building simple JFC frame-based applications. By the end of the course the student will be comfortable building simple or complex interfaces with the most
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Enterprise JavaBeans

This course offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server
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From Corexcel
How to Coach


The online course How to Coach teaches managers how to provide performance feedback in an encouraging and supportive way. Managers who lead this way are much more successful. This course teaches the skills and techniques to use in an organizational setting, including active listening, reinforcing positive employee performance through recognition and praise, observing and providing constructive
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From Serebra Learning Corporation
Win2000 Dir Serve Man Optimizing Active Dir Components
This course provides an explanation of Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between
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Microsoft Access 2000 Basic
This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics
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Microsoft Excel 97 Basic
This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and
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Leading A Customer-Focused Team
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work
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Managing a Customer-focused Department Simulation
Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Implementing Project Human Resource Management
Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is
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Elements of Project Human Resource Management
When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding
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Project Integration Executing and Completing a Project
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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Managing a Project
The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product. This course is targeted toward a diverse range of managers and staff members who wish to acquire the
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Troubleshooting and Closing the Project
The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the
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Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Project Management Professional Cost Management


Project Management: Cost Management, is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to calculate a cost performance index, calculate a schedule performance index and calculate your estimate at completion using three different methods . The Prime-Project Management Professional curriculum introduces advanced level project coordination
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Project Management Professional Communications Management


Project Management: Communications Management, is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the six evaluation criteria for a project communication system, identify five situations where exception reporting is required and measure the performance of a project using earned value analysis. The Prime-Project Management
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Self-empowerment Managing from Within
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Giving Feedback A Manager s Guide
The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the
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Reviewing Performance
Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they
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Communicating Successfully Manage Better by Listening
This course describes the value of active listening techniques and how they can be used to improve the participant's managerial performance. All levels of professionals who supervise the performance of other staff members.
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Managing the Expert Developing a Successful Environment
Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. The target audience for this series is managers,
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Developing Career Plans for Your Technical Professionals
Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a
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A New Manager s Role in the Company s Future
Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the
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Managing For High Performance
Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Managing the Delegated Environment
Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,
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The Potential of Self-directed Learning
How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify
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Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
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The Power of the Learning Organization
In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support
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Accrual Accounting Procedures
It's the end of the fiscal year and all transactions must be accounted for. But there are some transactions that aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will
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Analyzing Cash Flow Statements
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Financial Risk Management
Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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International Finance
Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide
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Win2000 Professional Managing Hardware Devices
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Win2000 Professional Enhanced Support for Hardware Devices
This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)
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Win2000 Professional Optimizing System Performance
In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing
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Win2000 Network Infrastructure Administering RAS
This course covers remote access, and the function of an RAS Server as a dial-up networking server and as virtual private networking server. You will learn to install, configure, and administer the RAS Server, as well as to manage remote access clients. Next, the course explains the elements of remote access policy and the procedure for creating this policy. You will learn to configure a remote
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Win2000 Server Managing Hardware Devices Drivers
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Installing and Integrating Internet Information Services 5 0
To discuss the new features, installation considerations, and security of Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0
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Physical Layers
In this module, we discuss some of the media access control (MAC) and Physical Layer characteristics of wireless LANs that are common to all wireless LAN products, regardless of the manufacturer. We also explain the difference between Ethernet and wireless LAN frames and how wireless LANs avoid collisions.
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Microsoft Access 97 Advanced
This highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering
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Microsoft Project 98 Intermediate
Microsoft Project 98 is the leading project management software tool. This course explains several advanced features of Project 98 to help you manage projects. After completing this course, you will be able to use Project 98 to assist in managing multiple projects, customizing the Project environment, using Project in a workgroup, and using Project with other applications. This course is designed
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Microsoft Excel 2000 Intermediate
This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to manage workbooks, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom course path for
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Training and Facilitation: Time Management


MAXIM TRAINING The pace of life gets faster and faster each year. Pressures on time intensify. The need to create extra time to fit everything in at work is getting more urgent..... Effective time management is essential to keep your head above water. This course shows how to manage time to create time to achieve the things that are really important to your overall performance.
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Managing Yourself


Learn how to manage yourself better One aspect of improving performance is to manage yourself better. This course presents a range of techniques for improving your performance at work - and they require no-one else but YOU to make them work. The techniques will enable you to: Take responsibility for your performance at work Develop your expertise in self management techniques and above all
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Apply the Theory: The Ford Motor Company Case Study


Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
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IBM Lotus Domino Designer 6: Preparing Domino R4 Developers
This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance.
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Microsoft SQL Server 7.0: Designing and Implementing Data Warehouses - Part 3
This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise Manager; build a
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Web Server Concepts
E-business defines the future of the organization today. Getting the right information to the right person at the right time defines success. The use of the World Wide Web has tremendously increased in the recent times. The server technology plays an important role in the development of the World Wide Web. With the increasing use of the Internet, there has been a significant increase in the use of
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Oracle Database 10g - New Features for Administrators Part 1
Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts Grid computing enhanced installation features configuration and performance
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SQL Server 7.0 Management Part I
This course is designed to teach the skills necessary to take full advantage of SQL Server 7.0 features and enhancements used to manage data. SQL Server 7.0 contains two powerful tools for managing data: Transact-SQL at the command-line level and SQL Server Wizard features. This course presents a comprehensive view of the database development process by outlining the processes of creating the
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MS SQL Server 2000: Design and Implementation Part 4: Managing Indexes


This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries.
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Oracle9i Database Administration: Manage an Instance


The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using
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Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log
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Microsoft Windows XP Administration Part 5: Disk and File Management


This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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Microsoft Windows 2000 Installation, Configuration, and Administration Part 3: Resource Optimizatio


This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log
more...
Microsoft Windows XP Administration Part 5: Disk and File Management
This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks manage drive letters paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems manage data compression and secure data by using EFS on
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MS SQL Server 2000: Design and Implementation Part 4: Managing Indexes
This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation how to create and manage indexes as well as learn how to optimize query performance and how to analyze queries.
more...
Oracle9i Database Administration: Manage an Instance
The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by
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IBM Lotus Domino 6 for Release 5 Administrators Part 2: New Features
This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance.
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Windows NT Server 4.0 Configuration


This course will provide an introduction to the architecture and environment of a Windows NT Server 4.0 network. It will discuss Windows NT installation, configuration and setup procedures, as well as the basic administrative tools required for maintaining, managing and optimizing an efficient Windows NT 4.0 network. This course will prepare students for Microsofts CSE Certification.
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Windows NT Workstation 4.0 Essentials


In this course, students will learn to install, configure, setup, secure, connect, and troubleshoot Windows NT Workstation 4.0. Students will also learn how to use the basic tools required to maintain, manage, and optimize an efficient Windows NT Workstation 4.0 peer-to-peer network. This course prepares students for the Implementing and Supporting Microsoft Windows NT Workstation 4.0
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From Watt Works Consulting Ltd
Stress Management




This course will give you a set of practical skills and techniques to deal with stress. Youa ll develop a range of healthy and effective coping strategies, and change your patterns of behaviour in response to stress, as well as giving you a number of tools for reducing the stress levels of those around you or those you manage.
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From Treeline Training, Inc.
Managing for Performance
Learn to develop standards and the steps for results based measurements in this program for managers and and supervisors. Managers will learn how to assess performance based on established standards and will also learn how to support employees as they work to meet and exceed goals. You will learn a process to develop clear standards, manage performance and conduct formal and informal
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From JED New Media inc.
Total Compensation







Synopsis
Compensation can be a complex area if you do not fully understand the many considerations involved in developing a comprehensive and competitive plan. Whether you are comparing two employment offers, each with their respective compensation package, or a small or medium business owner trying to attract the best talent through a creative compensation package, this informative tutorial
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From Tendering for Contracts Training Ltd
Tendering and Public Sector Contract Management
Tendering for Contracts Training provides online tendering and procurement training for small to medium enterprises.
Training that enables firms benefit from business opportunities in the public or private sector by preparing them on how to respond to invitation to tender notices and prepare contract documents.
Our training enables firms identify and benefit from new business opportunities
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From ManageTrainLearn
09 Managing the High Flyer
From Good Performance to Outstanding
In this SkillBooster, you'll learn 7 ways to manage high performers; the meaning of "crabwise learning"; and the route to excellent performance.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters09/
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From Wavelength
Wavelength's Instructional Design for Senior Professionals Online [IDSP Online] Certificate Course



Wavelength's Instructional Design for Senior Professionals (IDSP Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ idsp_online. asp? rf=tc)
Who Should Join this Course?
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* Training Managers, eLearning Project Managers, Delivery Managers, Content
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From Coaching Ourselves
Analyzing Employee Performance
Author: Terence Traut
Arguably, the most important job of a manager is to manage the performance of employees. Whether they use traditional performance management - goal setting with the employee followed by regular performance monitoring followed by annual appraisal - or a less traditional method, such as self-directed teams, effective performance managers, we suggest, look before they leap.
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From LearningSpan, Inc.
Operational and Technical Job Skills
Operational and Technical Job Skills
Chubb Loss Control University
Chubb Loss Control University operates a fire protection training facility recognized throughout the industry for its comprehensive approach to the principles of loss prevention.
TPC Training Systems
TPC Training Systems is the leader in industrial skills and safety training. TPC's training programs are essential to
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From PDHengineer. com-Decatur Professional Development, LLC
Energy Management Mistakes in Industrial and Commercial Facilities
Overview In every industry, from retail outlets to manufacturing plants, energy costs are a large part of each facility's operating expenses. With energy costs continuing to rise, it is imperative that businesses learn to manage their energy consumption. What does this mean? What is energy management and what are some of the common mistakes that I, as an engineer or manager, should be
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Creating an Effective Project Team Performance Assessment Process
This online course will teach you how to develop an easy-to-manage performance assessment system for project team members that provides fair and objective assessment within a typical project matrix organization. It will help you develop objective and measurable performance expectations for the ? hard? and ? soft? skills that are essential to a project? s success. It gives the employee a way to
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Talent Management - Getting the Most from Your Employees
Overview
What are the few significant skills (as opposed to the trivial many) that a manager should have as a package to get the most out of his or her employees ? to manage their talent to achieve the maximum efficiency and productivity possible for the department?
We believe that a solid understanding and consistent application of these four particular areas of knowledge? motivation,
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Introduction to World Class Machine Maintenance Methods
Overview Worldwide competition for consumer goods has placed enormous burdens on American manufacturing companies to improve their productivity or lose market share. Companies have responded in recent years with improvements in the way they manage suppliers, inventories, planning, manufacturing, and even the methods used for design and development of products. Although these changes have proved
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From The Virtual Training Company
Netware 5 Admin Novell
Unmatched performance, security, and reliability, Novell NetWare 5 has the tools needed for today's e-business and web-based network solutions. Open architecture standards allow fast, secure integration. Join Professor Louis DiPaola as he shows you the "nuts and bolts" of this system software. He will give useful knowledge such as how to manage users, file system security, login scripts, and the
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From Telework Collaborative
Understanding Telework An Online Course for Employees





Facility: Washington State University
Course Title: Understanding Telework An Online Course for Employees
Course Number: Non-Credit/Certificate Course - Open-Enrollment
On-line Registration http://www.capps.wsu.edu/telework/registration.asp
Course Description: We welcome you to this online course, designed to help you master the essentials of telework. Telework is a wonderful tool, partly
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