Online And Manage Performance This eLearning - Training Resources

Leadership and Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance. This  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what  more...

Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access. Monitor And Manage Performance This course will equip you with effective techniques for  more...

Techniques for Improved Time Management If you don't feel that you are the organized type, or if making lists or drawing up detailed plans doesn't come naturally, don't worry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own  more...

Leading a Customer-focused Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work  more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...

Giving Feedback A Manager s Guide The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...

Managing from Within Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...

Performance Reporting and Stakeholder Management Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing  more...

Elements of Project Human Resource Management When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Leading High-performance Virtual Teams Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural  more...

Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result  more...

Knowledge as Strategy Performance Improvement In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...

The Power of the Learning Organization In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...

Oracle9i Database Admin Manage an Instance Course Overview The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Oracle8i Performance Tuning Architecture Strategy Course Overview This course is the first in a three-part Oracle8i Performance Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally,  more...

Oracle8i Database Admin Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

Windows NT Server 4 0 Installation Configuration- Part 1 Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Wndows NT Server 4 0 Enterprise Curriculum Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Windows NT 4 0 Core Technologies Support Curriculum Course Overview This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Oracle Database 10g Administration Workshop II Part 3 This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of Flashback  more...

Oracle Form Builder R6 Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to  more...

Oracle8 Performance Tuning Managing Memory and Disk I O Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle8 Performance Tuning Strategies and Techniques Course Overview This course is the first in a three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery Course Overview This course is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to  more...

Oracle8 Backup and Recovery - Strategies and Backups Course Overview This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will  more...

Oracle8 Database Administration - Manage Data Course Overview This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L  more...

Oracle8 Certified Database Administrator Curriculum NETg is Oracle's partner in offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT  more...

Oracle8 Database Administration - Create Databases Course Overview This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To:  more...

Oracle8 Database Administration - Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

Oracle Form Builder Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L  more...

Exchange Server 5 5 Design Implementation - Part 6 Course Overview This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the processes and components of the Connector for Lotus Notes. Configure and manage Connector for Lotus cc:Mail. Identify  more...

Exchange Server 5 5 Design Implementation - Part 2 Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...

Exchange Server 5 5 Concepts and Administration - Part 3 Course Overview This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 Course Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise  more...

SQL Server 7 0 - Implementing a Database - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 Course Overview This is the third course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Create and interpret  more...

Oracle Database 10g New Features for Administrators Part 1 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts, Grid computing, enhanced installation features, configuration and performance  more...

Oracle Database 10g New Features for Administrators Part 2 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Oracle Database 10g such as automatic management, manageability infrastructure, and application tuning and monitoring. Learn To: Identify features of Automatic Database Diagnostic Monitor  more...

SCO SVR 5 --Part 1 Basic Administration Course Overview The first course in the SCO SVR 5 implementation track covers basic user and system administration in the Unixware environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the function of the Unix system administrator. Identify the hardware requirements for installing.  more...

Solaris--Part 1 Basic Administration Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating  more...

IBM AIX--Part 1 Basic Administration Course Overview In this course, you will learn about installing and setting up an IBM/AIX system. You will learn about system administration. Finally, you will learn about methods for optimizing the system. L earn To: Identify the features of AIX and RS/6000. Identify the functions of the AIX system administrator. Identify the hardware requirements for the installation of AIX 4.3.  more...

Self Development Improving Your Memory Self-Development: Improving Your Memory offers the student an overview of information required to understand and enhance his or her memory, as well as information about how to become organized. The program details how to overcome everyday forgetfulness, how to use mnemonic devices, and how to manage information. In addition, the program examines how lifestyle can affect the performance of the  more...

Moving from Technical Professional to Mgr Series Getting Started This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

Organizational Skills Time Management Develop the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.  more...

Lotus Domino R6 Admin New Features Curriculum The IBM Lotus Domino 6 Administration New Features Curriculum includes the courses that provide an introduction to the new features of Domino 6. Students will learn how to set up and secure the administration environment, and about policy-based management. Students will also learn to manage Web users and files, to control mail and about LDAP enhancements and performance optimization. This  more...

Lotus Domino 6 for Release 5 Administrators Part 2 This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance. Learn To: o To  more...

Call Center Mgt Measuring Quality Performance Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics, provides a process for calculating staff levels, and identifies the types of reports that call center managers use to evaluate a call center's  more...

Total Quality Management Principles In Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs  more...

Managing the Expert Developing a Successful Environment Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide  more...

Managing Generations in the Workplace Generations Working Together In Managing Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction, how to effectively coach and manage intergenerational teams so as to maximize their performance, and how to motivate employees and promote winning behaviors. Learn To  more...

Project Management Essentials Controlling Closing a Project Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To  more...

Project Management Project Communications Management In Project Management - Project Communications Management, you will learn how to plan project communications, taking into account the various communication flows found in project environments and the influence that personal perceptions have on communication. You will also learn about the importance of distributing information to project stakeholders, as well as how to report project performance by  more...

Team Management High Performance Teams In Team Management: High Performance Teams, you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader, you will successfully release your company's product before the competition and save your company. Learn To  more...

CompTIA Linux 2004 Hardware Documentation This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+  more...

Motivation Empowering to Increase Motivation In Motivation: Empowering to Increase Motivation, you will learn about empowerment by seeing how it can be used to increase motivation. You will learn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how an empowerment plan can be developed. You will also learn how to recognize empowerment, the benefits of empowerment, and how to prepare to empower  more...

Mentoring Developing Your Mentoring Skills Mentoring: Developing Your Mentoring Skills offers the student an overview of a mentor's job and competencies, how to develop strong mentoring relationships, and how to mentor effectively. The program covers steps for choosing mentees, elements that make mentoring work, and behaviors mentors should avoid. It also covers learning styles, how to maximize mentees' learning potential, and how to  more...

Organizational Behavior Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid  more...

IIS 4 0 Creating and Managing a Web Server Curriculum Course Overview This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Oracle Application Server 10g Administration II Part 2 This course introduces learners to Web Cache clusters and OracleAS Clusters. The participants learn to configure these clusters and manage them in OracleAS 10g. The participants also learn to configure J2EE clustering, OC4J, and manage OracleAS in a CFC environment. Learn To: Identify features of Oracle Application Server (OracleAS) 10g Web Cache clusters. Identify benefits of running  more...