Instructor Led Anger Training - Training Resources

Manifesting Abundance The class is designed to teach you how to use ThetaHealing in the Highest and Best Way to assure yourself success in all aspects of your life. Learn the secrets of how to manifest everything in your life. Theta wave manifesting is effective 80-90% of the time and is the most effective way to manifest. * Learn and practice the most powerful method for manifesting abundance * Uncover and  more...

Complaints handling The way that your frontline staff work with your customers in handling complaints has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it  more...

Getting Boomers, Gen Xers, and Gen Yers to Work Together There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...

Assertiveness Confidence Building Training This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem. By the end of this confidence building and assertiveness  more...

Business Skills Time Management Course Description The Time Management course teaches students the fundamentals of time management. Participates will learn how to organize and prioritize daily and ongoing tasks, It will teach them how to develop a plan of action that includes goals, milestones, time auditing and more. The Course will help you correctly identify and manage poor time management personality types, assign  more...

Business Skills Supervisor Course Description A Supervisors Success is Measured by the Success of their Employees. This said, they will need to posess a multitude of skills ranging from communication to performance management. Coaching to Flexible Decision Making. Learning to cope with rapid changes in a work day means that learning these skills is imperitive to any Supervisor's success. This course will teach  more...

Business Skills Sales Course Description Selling is a fundamental component to every business. Our Sales Seminar focuses on key components for developing effective sales practices to help build sales leads and close those opportunities. We focus on providing best practices and techniques for highly effective sales people when selling products, services and ideas. Our Sales Course is an interactive seminar which  more...

Business Skills Customer Service Course Description It takes more time, effort, and thus cost to sell to a new customer as opposed to an existing customer. It is estimated the cost is up to 40% more in fact. Delivering exceptional customer service is key to a businesses survival, and growth rate. The Customer Service course will provide great insight and tips to ensure you are maximizing performance in customer service and  more...

Business Skills Innovation Management Course Description Its is a fact of business today that change is a necessary evolution to survive. Innovation is like Invention but Deals with New Idea's that incorporate Radical Change. Innovation is the Key to making Change work for you and your Business. To implement that kind of transition sucessfully it is vital that all management and executives show great leadership skill. In this  more...

Business Skills Business Writing Course Description Business writing can have a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact! Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted  more...

Business Skills Business Etiquette Course Description In any business workers must learn to quickly adapt to the flow of very diverse work environments, and even more diverse co-workers. Etiquette is quickly becoming more and more important to people, and understanding and utilizing it can make the difference between success and failure. Etiquette goes beyond basic fundamental manners and shows a level of presentation that shows  more...

Business Skills Business Communications Course Description It takes less time to communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages  more...

Business Skills Anger Management ...Anger is a negative emotion that can impact the way everything in your life is dealt with. Anger can lead to aggression, hostility, irritability, crankiness, complaining and arguments. This in mind Anger Management is a necessary step for anyone who wishes to succeed in life and in business. In the Anger Management class participants will take part in a group setting to learn about where anger  more...

Anger Management Specialist-I Certification Seminar, Phoenix, AZ February 4 & 5, 2010 ...ANGER MANAGEMENT SPECIALIST-I CERTIFICATION SEMINAR TWO DAYS - Thursday & Friday, February 4 & 5, 2010 PHOENIX, ARIZONA Arizona State University - Dkowntown Mercado Campus Building C Room 300; 502 E. Monroe, Phoenix, AZ *This Seminar is approved by the National Anger Management Association (NAMA). The seminar fulfills the basic content and supervision requirements for (NAMA) Anger  more...

Managing anger with REBT CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

Reducing couple conflict with CENT Therapy This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how couple conflict typically emerges, and how to manage and modify it, or reduce it to manageable levels. The focus is on what the individual sufferer can do, and not on 'how to counsel them'.  more...