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Angry Training Seminars and Classes
From mindXCEL Consultancy
NLP Business Master Practitioner Training licensed by Richard Bandler instructor led trainingworkshop / seminar NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had noticed  more...
NLP Master Practitioner Training licensed by Richard Bandler workshop / seminar NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had noticed  more...
From Growth Central
Anger Management Specialist-I Certification Seminar, Phoenix, AZ February 4 & 5, 2010 instructor led trainingworkshop / seminar ...uman resources, and those who need or desire to work with angry and hostile clients. Students in these fields may also be accepted. The seminar fulfills all the NAMA (1) basic content and (2) supervision requirements for the certification. Once you have completed this seminar you may apply directly for NAMA certification ($100 application fee) Certification benefits include: Accepted for  more...
From 4 Hour Training
Dealing with The Angry Customer instructor led trainingvideo based,accelerated learning Please contact us for more information.  more...
From Taylor Performance Solutions, Inc.
Communications and Customer Relations instructor led training Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are  more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days ...How to identify the needs of the caller 3. How to handle angry callers 4. How to project the intention 'to help' the caller 5. How to be honest with the caller 6. How to pay attention to every caller and not let your mind wander 7. How to be outcome focused without being pushy or dominating Curriculum Day 1 Module 1 - Satisfying the Client ICSA Introduction Clientsa rights  more...
From BodhiH Training Solutions
Customer Service Skills ...ing Rapport a Interpersonal Relationship a Handling angry customers a Customer delight a Cost of poor-customer service All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560 016, India  more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ... Responses Diet Emotional Triggers How to Change Angry Thinking Affirmations Orlando LifeSkills & Anger Management Group Classes are 50 minutes with 10 minutes breaks. No profanity allowed! While our staff is highly qualified with more than 26 years of experience we offer anger management classes based on simple baseline anger management studies that contain models  more...
Cook County Lifeskills & Anger Management Group instructor led traininggroup study and discussionInteractive Classes *** **** ANGER MANAGEMENT CLASS CURRICULUM 214-705-9180 What are These Classes About? controlyouranger yahoo. com Email: controlyouranger yahoo. com Corporate Website: www. orgsites. com/ tx/ angermanagement Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and  more...
Collin County LifeSkills & Anger Management Group instructor led traininggroup study and discussion *** **** ANGER MANAGEMENT CLASS CURRICULUM -------------------------------------------------------------------------------- GREATER DALLAS LIFESKILLS & ANGER MANAGEMENT GROUP -------------------------------------------------------------------------------- What are These Classes About? controlyouranger yahoo. com Office: 214-705-9180 Jfax:  more...
Dallas County Anger Management Lifeskills & Parenting Classes instructor led traininggroup study and discussionself directedtrain the trainerInteractive Classes We provide Anger Management Classes coupled with LifeSkills management tools to help individuals amass new tools for coping with their anger even in the angry moment. We als provide parenting classes and individual counseling as well. We have offices in Chicago, Atlanta , Orlando and six locations in the Dallas Metroplex. We also provide classes in Spanish. Call us today 214-705-9180  more...
Greater Atlanta LifeSkills & Anger Management Group instructor led trainingon-line e-learning cbt (computer based)group study and discussion ... Responses Diet Emotional Triggers How to Change Angry Thinking Affirmations Atlanta LifeSkills & Anger Management Group Classes are 50 minutes with 10 minutes breaks. No profanity allowed! While our staff is highly qualified with more than 26 years of experience we offer anger management classes based on simple baseline anger management studies that contain models  more...
Fulton County LifeSkills & Anger Management Group instructor led trainingon-line e-learning cbt (computer based)group study and discussion *** **** ANGER MANAGEMENT CLASS Fulton County, What are These Classes About? Email: controlyouranger@yahoo. com Corporate Website: www. orgsites. com/ ga/ fultoncounty Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other  more...
From Advanced Services & Lifeskills
Teen On Track Program instructor led traininggroup study and discussionbookone-on-one counseling If your teen seems to be out-of-control, using drugs, skipping school, being promiscuous, or if they seem to be excessively angry then we can help. Our teen challenge program is just the thing that will help your teen find the root of their problem and teach them the proper way to deal with them.  more...
From Youth Change
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training April 23 - 24, 2009 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training May 8-9, 2009: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.  more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training October 8-9, 2009: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth May 7-8, 2009: Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours  more...
From Target Learning
Target Listening - Listen, Learn & Remember instructor led trainingstudy at homeself directedworkshop / seminarSeminar In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify the true intentions of speakers to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations *  more...
From Youth Change
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth December 11-12, 2008: Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours  more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available. Free sample  more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training April 17-18, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are  more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available. Free  more...
From Wayne C. Parker and Associates
Right-On Customer Service instructor led training As our economy diversifies globally, sometimes we can only guess at the competition. One thing that sets businesses, organizations and governmental entities apart is the quality of the customer service they offer. This one-day training experience introduces employees to the fundamentals of customer service and reinforces the concept of "customer delight," even when the customer may be irate or  more...
From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information ... I was chasing time and money ARGH Frustrated and angry, I was ready to quit. This was exactly what I had been trying to get away from Then I asked myself a very powerful question: "Why did I decide to start a business anyway?" I stopped what I was doing. And I listened for the answer. I am here (to earth, in this physical body) to fulfill a purpose -- to help others on this  more...
From AJ Novick Group
Anger Management Classes instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussione-bookbook ...earn how to recognize and appropriately respond to normal angry feelings * Learn how to improve judgment and impulse control as well as manage stress and anger more effectively * Experience less conflict with teachers, parents, family members, co-workers and corporate management * Increase your capacity to create positive outcomes in your relationships with others and yourself *  more...
From Century Anger Mangement
Anger Management Professional Certification Training instructor led traininggroup study and discussionworkshop / seminar ...ral counseling and those that desire or need to work with angry and aggressive clients. Century Anger Management is approved by the California State Board of Corrections and for the training of Probation, Parole, and Correctional Officers in the state of California. The California Board of Behavioral Sciences and CAADE also approve us for continuing education requirements for those licenses  more...
From Executive Solutions Ltd
Everyones a Customer -for Customer Service Excellence ... this half-day workshop with tips on how to: * deal with angry/ difficult customers * identify areas to promote customer service excellence in their workplace * assess strengths and weaknesses and opportunities for improvement in customer service . * gain competitive edge through excellence in customer service. Everyonea s a Customer a promoting Customer Service Excellence Book  more...
From EJA International
Licensed NLP Practitioner Training Licensed by Richard Bandler - NovDec ...earning, motivating ourselves, selling our ideas, feeling angry, feeling depressed, feeling happy, dating, loving, conducting business negotiations and selling, to name just a few. Richard Bandler and John Grinder created NLPa in the 1970a s. They studied excellent psychotherapists to find the patterns in human behavior and thought which made these therapists achieve the results they did.  more...
From Pocono Mountains Regional Emergency Services Training Academy
EMS in Self-Defense and Use of Restraints ...nd to a call. Attacks can come from a violent patient, an angry bystander or an upset family member. While most attacks are not life threatening, the risks of serious injury are obvious and unpredictable. All Emergency Responders, including Ambulance, Fire, Dive, Rescue and Fire Police personnel, should know how to avoid an attack, how to defend themselves in the event an attack, and how to  more...
From Marigold Consulting
Before You Hit Send - Email Etiquette in the Workplace ...ng person or misspelled a word? Or, have you ever sent an angry email to a colleague and later regretted it? Marigold Consulting (Atlanta, GA) is presenting an email etiquette workshop to help business professionals craft effective, worry-free emails and avoid the more common pitfalls of email communication. The workshop is the first installment of Etiquette and Omelettes, Marigolda ™s  more...
From Training Connection
Customer Service computer lab ...ively with customer complaints and problems To handle angry and difficult customers Interpret non-verbal communication Provide quality service over the phone Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals Understand customer types Understand the importance of customer service Build rapport and communicate with  more...
From Purple Links Life Coaching Solutions
Anger management and conflict resolution for teenagers and young adults instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar Purple Links Life Coaching Solutions - www.purple-links.com - linked with Child Behaviour Strategies - www.child-behaviour-strategies.com on the Gold Coast Queensland offer a range of training courses for adults caring for and working with teenagers and young adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and  more...
From Motivational Training
Re-inventing Leadership instructor led trainingworkshop / seminar ... Reinventing the way you handle angry people. Reinventing the way you handle your own anger. How to keep you good staff motivated…and keep your good staff.  more...
From The Lausanne Training and Development Group
Exemplary Customer Service instructor led traininggroup study and discussionRole Plays, simulations, exercises ...Customers Effective Telephone Skills emails To Defuse Angry Customers Using Effective Listening and Other Techniques The Importance of Emotional Competency Appropiate body language while interacting the customers Methods: The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to  more...
From Proven Training Solutions
Defusing Difficult & Demanding Customers instructor led training More successfully handle the difficult, angry, emotional and demanding customers. Improve the quality of customer service and customer experiences through effective training in interpersonal communication skills, telephone techniques and soothing difficult personalities.  more...
From Kirk Miller & Associates, Inc.
Dealing With Difficult Customers instructor led traininggroup study and discussion Sharpen your customer service skills and build confidence in your ability to turn an angry complainer into a satisfied and loyal customer. This dynamic workshop is designed to help solve customer problems and build goodwill.  more...
From Groves Consulting
The Dynamics of Group Decision Making instructor led training Making decisions without the proper tools is as unproductive as any other type of work without the right tools. A mechanic doesn t have only one tool in his arsenal and when it comes to making tough decisions, neither should we. Using the video 12 Angry Men from MGM/UA as a facilitation tool, Groves Consulting spends the first half of the day involving the participants through a simulation of  more...
From Henderson Training
Supporting People Through Change instructor led training ...t a tough job. Employees can become distracted, confused, angry, stressed-out, not to mention afraid for their jobs, all of which can result in lowered morale and decreased performance. How can a manager successfully implement change while still maintaining employee motivation and productivity? In order to restore balance, productivity and profitability, managers need a potent strategy.  more...
on-line e-learning cbt (computer based)
online course
 instructor led training
instructor-led class
 study at home
learn at home
 group study and discussion
group study
 self directed
self-directed study
 cd rom
cd-based training
 DVD
DVD video training
 book
printed book
 e-book
e-book digital book
 workshop / seminar
workshop seminar
 train the trainer
train the trainer
 computer lab
computer-based learning
 special pricing!
discount pricing
 on-line tutorial)
online tutorial
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