Instructor Led Angry Training in Singapore

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Angry Training Seminars and Classes
From The Lausanne Training and Development Group
Exemplary Customer Service instructor led traininggroup study and discussionRole Plays, simulations, exercises ...Customers Effective Telephone Skills emails To Defuse Angry Customers Using Effective Listening and Other Techniques The Importance of Emotional Competency Appropiate body language while interacting the customers Methods: The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to  more...
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