Instructor Led Angry Customers Training
Angry Customers Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From AQumen
Enhanced Competency Improved Operational Skills at the Work Place
...ith absenteeism, 'difficult' team members or difficult or angry customers. The emphasis of this course is on practical ways to help improve the people management role and operational skills at the work place and to provide for clarity of operations and processes in the organization and skills required to enhance this requirement.
Objectives:
It is a highly participative, practical,
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From Soundtraining. net
Mastering Customer Service for IT Professionals
...stomer service and manage your stress
*Ways to deal with angry customers (rude or abusive end-users) for positive results
*The keys to effective communication with end users
*Know how to overcome barriers to communication when using the telephone or chat
*Know how to say "no" without alienating the end user
*Identify keys to dealing positively with the stress of the help desk position
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From 4 Hour Training
From BodhiH Training Solutions
Customer Service Skills Training
...ing Rapport
a Interpersonal Relationship
a Handling angry customers
a Customer delight
a Cost of poor-customer service
All our corporate training programs are customized to the clientsa ™ requirements.
For Corporate Training Solutions, Contact Us NOW:
Bodhih Training Solutions Pvt Ltd
Bangalore: +91 80 4204 9751/ 9752/ 9753 a solutions@bodhih. com
Chennai: +91
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From Training Connection
Customer Service
Customer Service Training - Chicago
Customer Service Training in Chicago by Training Connection - http://www.trainingconnection.com
1. Exceptional Customer Service (1 day)
Exceptional Customer Service ($295 2 AMC Movie Tickets )
How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer
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Customer Service Training - Chicago
Customer Service Training in Chicago by Training Connection - http://www.trainingconnection.com
1. Exceptional Customer Service (1 day)
Exceptional Customer Service ($295 2 AMC Movie Tickets )
How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer
more...
From The Lausanne Training and Development Group
Exemplary Customer Service
...Customers
Effective Telephone Skills emails
To Defuse Angry Customers Using Effective Listening and Other Techniques
The Importance of Emotional Competency
Appropiate body language while interacting the customers
Methods:
The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to
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...Customers
Effective Telephone Skills emails
To Defuse Angry Customers Using Effective Listening and Other Techniques
The Importance of Emotional Competency
Appropiate body language while interacting the customers
Methods:
The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to
more...
