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Excel 2002 Basic Excel 2002: Basic Microsoft Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The  more...

Powerpoint 2002 Basic Powerpoint 2002: Basic Microsoft Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane  more...

Foundations for Business Execution ...when change is critical to an organization's success? The answer lies in the art of business execution.Business execution is about achieving results. It's about turning ideas into actions and dreams into reality. It's not a process or a formula, but a state of being that will permeate and transform your entire organization. This course will provide you with the basic information you need to  more...

What is Emotional Intelligence ...o your emotions and the feelings of those around you? The answer to this question can help you discover how in tune you are with your emotions and help determine your emotional intelligence quotient, or your EQ. Your emotional intelligence quotient is your capacity to reason and analyze emotional information. Becoming aware of your emotions can help you become attuned to your own needs and the  more...

Defining and Sequencing Project Activities ... sequencing project activities allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project  more...

Working for Your Inner Boss Personal Accountability ...ility Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees  more...

Ethical Decision Making Simulation ...hical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers, managers, and employees can remain confident that their choices comply with all applicable laws and regulations and adhere to the highest professional standards within their industry. The Ethical Decision Making  more...

Using Business Tools to Manage Sales Teams Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked  more...

Creating a Standard Image to Deploy Windows 7 ...ools enable IT professionals to create Windows images and answer files and to apply and service the images. This course demonstrates how to create a standard image using SIM, to then apply the image to the client machines using Windows PE and ImageX, and finally to service it using DISM. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft  more...

Opportunity Development Simulation Opportunity Development: Simulation In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three  more...

Strategic Sales Planning ...nships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of strategic sales planning, including the benefits associated with developing sales strategies.  more...

Developing a Customer-Focused Sales Approach ...center of the equation generate better results? The short answer is yes. A customer-focused sales approach is structured around the customer's decision-making process and unique needs. But how do you know what these really are? What keeps customers up at night and drives their key purchasing decisions? This course provides invaluable insight into how to better understand your customer's real  more...

Basic Presentation Skills Delivering a Presentation Basic Presentation Skills: Delivering a Presentation Excellence in presentation can be achieved when the standard of your delivery matches the quality of your content. You may have carefully planned and structured what you want to say, but if you deliver your message in a monotone while standing stiffly, you're probably not going to captivate the audience. Having diligently prepared for your  more...

Learn HTML All By Yourself- Advanced Learn the more advanced features of HTML. This course continues where our introductory course leaves off. Our introductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image  more...

So You Want to be a Technical Writer! ...nteract with technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess  more...

An Entrepreneur`s Guide To Starting A Medical Billing Company ...ewed. This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business. The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this course is also designed to guide you on how to market your services with mailers, what to expect when you hear from a potential client, and  more...

Authorware for Educators ...horware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed course that  more...

Learn Authorware In 45 Days ...on of Authorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for transportation and room/board I would be willing to offer my class on site. I only teach the basics of the  more...

Pharmacy Technician Career Training Program ... grading. Your instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training techniques, computer technology and teaching methods we are able to deliver absolutely the best course to our students. Our instructor makes learning this material fun and easy! Here are descriptions of just some of the topics  more...

Pharmacy Technician National Certification Exam Preparation Course ...al, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection! The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are reading our material! Every  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) The 320 page Complete Guide to Medical Math for the Health Care Professional (Crane) is simply the best manual to master Medical Calculations! The Topic - After reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own  more...

Starting A Business?: How To Develop An Effective Business Plan You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...

How to Critically Evaluate Your Business Plan ...ll help you learn the tools and strategies you`ll need to answer the seven critical questions. We begin the Entrepreneurship curriculum by having you analyze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...exactly what you will do, and experts in real estate will answer your questions along the way. How does a smart homebuyer decide which home to purchase? It all starts with a careful assessment of priorities. To buy a home the right way, you have to start with a clear vision of what you want and how much you want to spend. Your ability to make a sound financial decision depends on whether you  more...

Lockout Tagout ... sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different. The machine starts working unexpectedly and the results are  more...

Writing Standards-Based Assessments ... difficult for test-wise students to merely guess a right answer choice. Writing Standards-based Assessments is a seven day online course. This course is designed to give you an understanding of writing test items that are aligned to your standards. This course will enable you to develop assessments that are based on your standards, and are therefore in line with your state assessment  more...

Accounting In An Hour ...ever achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as  more...

Bloodborne Pathogens ...ortunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an opportunity to ask and receive answers to questions where  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...ortunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an opportunity to ask and receive answers to questions where  more...

Database Management ...10 weeks and is self-paced. An instructor is available to answer questions about your database projects. This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The  more...

Understanding Globalization: Preparing for the 21st Century ...e course includes: 40 learning modules 110 short question/answer exercises Links to online resources and databases Online quizzes and final exam Discussion Board Modules cover a single topic. Each module uses 2-3 question/answer exercises designed to facilitate learning. Exercises involve data gathering, chart making, research, readings, and links to other sites. Modules take 5 - 20 minutes to  more...

Helping Teachers Integrate Web 2.0 Tools Into the Classroom Curriculum ... curriculum. Throughout each of the 20 courses, educators answer questions to build their own Curriculum Integration Plan. This personalized action plan will help them integrate these technologies into their classroom curriculum. Enjoy this course for one full year access. Integrating Web 2.0 Tools Into the Classroom Curriculum This content library helps educators learn, use, and then  more...

Master Budgets ...ipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master budgets can be used to predict the future success of your company and  more...

Building Brand Equity ...mpany worth more in the consumer's eyes? This course will answer each of these questions in depth. You will analyze the components of brand equity. You will utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions  more...

Techniques for Managing a PRINCE2-aligned Project ...answer the question ?How?? Project management techniques are procedures that members of a project team use to complete tasks. Experienced Project Managers often keep a toolbox of proven and trusted techniques nearby. They need techniques that are documented and repeatable. Techniques should also be flexible and appropriate for use with any type or size of project. The PRINCE2 project management  more...

Emotional Intelligence in the Workplace ...grees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and increased during any point in your career. This course identifies some of the common  more...

Brand Management Developing a Brand Strategy ...r and Matt will brief you on their findings, and you must answer their questions about defending brand equity, and explain how a brand vision is created. Unit 2: Developing Brand Equity (0.5 - 1 hour) Identify the factors you should consider when building a brand extension. Sequence the steps for creating a secondary brand.  more...

Managing Business Risk Developing a Risk Management Plan ...sign a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program. Unit 2: The Risk Management Environment (0.5 - 1 hour) Categorize business-related risks.  more...

Frontpage 2000 Proficient User ...2000 interface using the View menu. Obtain help from the Answer Wizard. Identify the uses of FrontPage Server Extensions. Identify the basics of Web site design. Identify how Web content is structured. Identify effective navigation techniques. Unit 2: Creating Web Pages with FrontPage 2000 Duration: 1 - 2 Hour(s) Create a Web page using a template. Create a one-page Web. Save  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...nt for remote installations. Identify the functions of answer files in configuring a CD-based image for installing Windows 2000 Professional. C ontent Emphasis Skills-Based A udience This course is intended for experienced technical users with responsibility for implementing and administering a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...ges of aggregation. Select the most appropriate table to answer a given user query. Identify the design issues that are relevant for the design of cubes, base tables, fact tables and dimension tables. Unit 2: The Data Warehousing Process Duration: 1 - 2 Hour(s) Identify the features of an enterprise data warehouse. Identify the situations in which you will use a data mart.  more...

Outlook 2000 Expert User ...t. Identify Compose New Fax Wizard options. Select an answer mode option for receiving a fax. Identify custom fax features. Set up Newreader. Subscribe to a newsgroup. Identify newsgroup message features. Post a message to a newsgroup. Schedule an online meeting by using NetMeeting. Schedule a time to watch a Net Broadcast. Unit 2: Sharing Information Duration: 1 - 2  more...

Frontpage 2000 Proficient User ...2000 interface using the View menu. Obtain help from the Answer Wizard. Identify the uses of FrontPage Server Extensions. Identify the basics of Web site design. Identify how Web content is structured. Identify effective navigation techniques. Unit 2: Creating Web Pages with FrontPage 2000 Duration: 1 - 2 Hour(s) Create a Web page using a template. Create a one-page Web. Save  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...Professional and Windows 2000 Server; identify and create answer files for the unattended installation of Windows 2000; and identify and perform the unattended installation of Windows 2000 by using Remote Installation Services, the System Preparation tool, and troubleshoot a failed installation. L earn To: Identify the Windows 2000 operating systems and their features. Identify the  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...Professional and Windows 2000 Server; identify and create answer files for the unattended installation of Windows 2000; and identify and perform the unattended installation of Windows 2000 by using Remote Installation Services, the System Preparation tool, and troubleshoot a failed installation. L earn To: Identify the Windows 2000 operating systems and their features. Identify the  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...ent for remote installations. Identify the functions of answer files in configuring a CD-based image for installing Windows 2000 Professional. C ontent Emphasis Skills-Based A udience This course is intended for experienced technical users with responsibility for implementing and administering a Windows 2000 network. T otal Learning Time 6 - 8 Hour(s) Course Contents  more...

Outlook XP Fundamentals ... 2002 Office Assistant. • Obtain help by using the Answer Wizard tab in the Outlook 2002 Help window. • Identify features of the Inbox folder. • Compose and send a message by using Outlook 2002. • Check the spelling in a message by using Spelling Checker. • Address a message by using an address list. • Recall a message sent to a recipient. • Set  more...

Strategic Sales Developing Executive Proposals ...preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a proposal. Learn  more...

Self Development Positively Influencing Others ...y respond to each question by selecting the best possible answer. Unit 2: Influencing Through Language (0.5 - 1 hour) Identify methods for giving your language impact. Use 'I' statements to influence others. Use presupposition to influence others. Identify the sensory language used in the sensory  more...

mySAP com - Overview ...de all employees of your company an introduction to SAP's answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle, describes the different types of hosting available, and presents various  more...

MS Win XP Install Admin Part 1 Install Config ...allation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o  more...

MS Win XP Install Admin Part 1 Install Config ...allation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o  more...

Business Travel Safety Domestic Travel ... This is an informal discussion, and your role will be to answer Walter's questions and address his concerns. Unit 2: Safety During Transportation (0.5 - 1.5 hours) Identify ways to promote your safety during air travel. Identify ways to ensure your safety when traveling on a subway. Identify ways to ensure your safety  more...

Windows 2000 Implementing Security Part 1 ...A). • Identify functions of an answer file in the installation of a CD-based image. • Associate an answer file with a CD-based image. • Create a Remote Installation Services (RIS) startup disk. • Identify the options for installing an image on a Remote Installation Services (RIS) client  more...

Business Finance Time Value of Money ...discuss future and present values of money. You will also answer a series of questions by Jessica, which will test your knowledge. She will ask you to recognize and define terms associated with the future and present value of money. Also, you will be expected to perform calculations to determine present and future value. Unit 2: Annuities and Perpetuities (0.5 - 1 hour) •  more...

Interpersonal Communication Listening Skills ...you questions regarding your listening habits, as well as answer your questions. Unit 3: Listening to Improve Communication (0.5 - 1 hour) Understand the importance of responding to a speaker. Provide effective feedback. Ask the speaker appropriate questions. Interpret a speaker's body language.  more...

Effective Presentations The Presentation Process ...ly, you will learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. Apply three guidelines for using visual aids during your presentation.  more...

Call Center Inbound Customer Service ...his simulation, you are a Customer Service Representative answering incoming customer calls. You will be working in the credit card application department, serving several customers with various needs. The diverse situations will require you to use your skills and leave each caller with a positive impression of your company. Unit 3: Satisfying Customers' Needs (0.5 - 1 hour)  more...

Workplace Aggression Defusing Aggressive Situations In Workplace Aggression: Defusing Aggressive Situations, participants will learn the most effective way for addressing aggressive employees. They will learn what steps they should take to communicate with an employee who has behaved aggressively, as well as how to handle a situation that has become violent. In addition, they will learn how to help employees adjust after a violent situation has  more...

Human Resource Law Management s Role ... and assess your knowledge of Human Resources law. If you answer his questions correctly, you will be well on your way to a position at Icon. Unit 2: Rightful Discharge (0.5 - 1 hour) Identify employment-at-will. Identify whistleblower statutes. Identify the steps to rightfully discharge an employee.  more...

Human Resource Law Family Medical Leave Act ...o go over some FMLA policies with you in case you need to answer any questions for employees. You must already reference these policies as part of your job, so you are expected to be somewhat familiar with them. Unit 2: Administration and Certification (0.5 - 1 hour) Match the three ways to administer FMLA leave with their descriptions. Select  more...

Human Resource Law Fair Labor Standards Act ...strate your understanding of the subject, your goal is to answer Jessica's questions accurately. Unit 3: FLSA Compliance (1 - 2 hours) Identify the FLSA enforcement agency. Select consequences for FLSA negligence. Select the guidelines to prevent FLSA claims. Use the guidelines to prevent FLSA  more...

Managerial Leadership Creating a Vision ...earn To Choose questions to answer when defining your organization's vision. Identify steps for writing a vision statement. Identify steps for setting goals. Identify guidelines for communicating a vision. Select steps for implementing an organization's  more...

Essentials of Management Succeeding as a New Manager ... Respond correctly when you do not know the answer to an employee's question. Meet successfully with your employees on an individual basis. Follow five guidelines that will help you become more knowledgeable about your role as manager. Simulation Overview: In this simulation, you will meet  more...

Negotiating The Negotiation Process Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation, as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition, this program discusses the different  more...

Six Sigma Six Sigma Essentials ...sident of Products and Services at Icon International, to answer questions about applications of statistics, the aims of Six Sigma, and the phases of its implementation. Unit 2: Six Sigma Tools (0.5 - 1 hour) Recognize the characteristics of a process flow chart. Identify the use of control charts. Recognize the  more...

Project Planning ...roup and its associated processes. They will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With the knowledge gained from this course, learners  more...

Communicating to Get Results When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Writing to Reach the Audience ...t. If you were writing instructions for a child on how to answer the phone, it would sound very different from the same instructions written for an adult. All effective writing varies by audience--and skilled writers always write to connect with their readers. "Writing to Reach the Audience" instructs people who have to write at work in some easy-to-apply techniques to help them write to their  more...

The Science of Heat and Moisture Exchangers ... across the country. The Science of HMEs program will answer many questions regarding heat and moisture exchangers HMEs, which are also known as passive humidifiers. We will explain what can be expected with different types of heat and moisture exchangers and why many heat and moisture exchangers will not work on all patients. Staying current in evidence based practice and education is  more...

SowellEAC Online Enterprise Architect Certification Program ...h their projects and the faculty are readily available to answer questions and interact individually with students. The framework used in class is the SowellEAC Framework, which is derived from and consistent with the Department of Defense architecture framework, but streamlined and made practical for general use. Structure of the Curriculum: The curriculum consists of four modules:  more...