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Anton Training Providers and TrainersContacts Plus ...-------------------------------------------------------
Anton Book Press Store:
& 61478; 20:20 CRM A Visionary insight into unique customer contacts
By: Dr. Jon Anton and Laurent Philonenko
The contact centre is at the heart of many businesses today, and CRM initiatives are making customer contact even more critical to the health of every company. 20:20 CRM provides a strategic view of more...
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