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From Simons-White & Associates, Inc.
Fundamentals of Project Management coursewareself directede-bookworkshop / seminar Course Description: Fundamentals of Project Management will introduce you to the basic philosophy and principals upon which PM methodology is based. The course consists of an introduction to basic PM theory, concepts, and tools of which you, the prospective project team member, must have a working knowledge. Course Objectives: The purpose of Fundamentals of Project Management is to  more...
From The Customer Service Training Institute
Self Study Customer Service Training Course study at homeself directede-book ...terials, has a 6 manual self study program that will give anyone the skills they need to improve their communication skills, improve customer satisfaction, and increase sales. This course, which covers both basic and advanced skills, will provide training in customer service basics, conflict resolution, and service recovery skills as well as other important concepts. Written is an easy to  more...
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