Online Applied eLearning

Introduction to Six Sigma Introduction to Six Sigma When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method  more...

Managing and Troubleshooting Windows Vista Systems ...system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on Vista machines. This course demonstrates  more...

Launching a Successful Team ...rn techniques for setting up successful teams that can be applied to a variety of team environments. This course outlines the benefits of business teams and the importance of taking proactive measures to ensure a smooth transition during the initial phase of team formation. It reviews the five stages of team development and offers strategies for dealing with issues that may arise during the  more...

Project Management Overview ... And what types of project management processes should be applied to the specific phases? These are all fundamental questions project managers ask. This course answers these questions and more. It is designed to give project managers and project team members a solid understanding about the nature of projects, how they are structured, and how the structures affect the way they are managed.  more...

Antitrust - Talking with the Competition Antitrust - Talking with the Competition Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can  more...

Importing and Tracing Images and Applying Effects in Illustrator CS3 Importing and Tracing Images, and Applying Effects in Illustrator CS3 Adobe Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application.  more...

Introduction to Lean for Service and Manufacturing Organizations ...n industries. Lean methods and principles have since been applied successfully across many other industries. Service and transactional industries that use Lean include healthcare, insurance, financial services and banking, call centers, government, IT, retail, and transportation. Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value,  more...

Using Lean for Perfection and Quality Using Lean for Perfection and Quality Lean methodology comprises a powerful set of tools designed to optimize perfection and quality in a manufacturing or service organization. 5S is a tool for organizing and creating a productive work environment. Hoshin Kanri deals with strategic direction and management to ensure creation of value in products and processes. Jidoka helps identify and solve  more...

Managing and Deploying Six Sigma Managing and Deploying Six Sigma "The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned ... requirements for a properly managed project. They may be applied to various types of projects and are completely scalable to projects of any size. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification  more...

Reducing Waste Streamlining Value Flow Using Lean Reducing Waste & Streamlining Value Flow Using Lean Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.  more...

Formatting and Managing E-mail in Outlook 2007 ...ks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various formatting features, and also explores such e-mail message options as signatures and voting buttons, and how to use and work with attachments. In addition, the course  more...

Operations Mangement Inventory Management ...turing sector, many of its concepts and tools can also be applied to the service industry. This course deals with the key aspects of inventory management in a manufacturing or a service organization. It walks the learner through the valuation of inventories and the most common costs associated with ordering and holding inventories. The course also covers how to determine an economic order  more...

Operations Management Forecasting Capacity Planning Operations Management: Forecasting & Capacity Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand.  more...

Resume Writing This course demonstrates the process of writing a resume that will result in an interview. Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A  more...

Object-Oriented Analysis & Design using UML ...oducing OO Analysis & Design. Each concept taught will be applied to a real world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity Diagrams, Physical Diagrams, Case study  more...

Efficient Reading: Improving Speed and Comprehension ...s improve your speed and comprehension through procedures applied for both casual and academic reading. An introduction to reading skills will teach you how to be a flexible and involved reader, limit re-reading, and overcome habitually slow reaction time. Learning how to skim and scan will allow you to go through materials quickly. Building a better vocabulary is also a part of improving  more...

Better Public Speaking- A Low Stress Approach ... Internet connection. To reinforce what you have read and applied in the practical textbook, you?ll take weekly textbook website chapter self tests and send the results to me. These self-test results coupled with evaluations of your sound file speeches form the core of course assessment. Optimal results require continual practice during the term and incorporating the feedback you get from your  more...

Lean Manufacturing Personal Training Library The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S ™s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive  more...

Managing Difficult Patrons With Confidence! ...rovide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries. This course is intended to provide each participant with a basic tool-kit that can be applied to manage a  more...

ISO 9001:2000 General Employee Training ...requirements in business-to-business dealings, and can be applied to any organization regardless of: Size Industry/Product/Market Whether its manufactures a product or provides a service Whether it is a business, a public administration, or a government department. The organization's scope of activity. If it wants to establish a rigorous QMS then ISO 9000 has the essential features which  more...

Professional Bar Management Mastery Level Certification ...he wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job. Professional Bar Management Mastery Level Certification is practical and effective. Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a  more...

Six Sigma Management and Leadership Training Program ...al Motors and General Electric. Find out how Six Sigma is applied in service and product based companies to improve profits and customer satisfaction simultaneously. We will also provide an in depth analysis of Six Sigma strengths, weaknesses, opportunities and threats as we size it up among other popular management and leadership theories and methods. Readings will be posted on the  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

Components of Financial Statements This course presents an overview of the relationship between business management decisions and financial statements, introducing the learner to critical concepts and terminology that are necessary for conducting an applied interpretation of financial statements.  more...

The Role of Critical Thinking in Organizations ...applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive  more...

Critical Thinking Skills for Managing "Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...

Initial Ongoing Processes in a PRINCE2-aligned Project ... requirements for a properly managed project. They may be applied to various types of projects and are completely scalable to projects of any size. PRINCE2 is recognised as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification  more...

Lean Logic Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...

HIPAA Electronic Health Data Transactions ...nic data interchange (EDI) and how EDI principles will be applied to health related business transactions. Another lesson describes the structure of technical transaction standards used in HIPAA administrative simplification rules. This course is designed to provide a managerial perspective on transaction standards. However, the course includes links to documents programmers or systems analysts  more...

Customer Satisfaction Analysis and Implementation What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...

Brand Management Developing a Brand Strategy Brand Management: Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this  more...

Brand Management Branding on the Web ... Identify guidelines that should be applied to your Web site. Determine the most effective Web site for your company. Simulation Overview: In this simulation, you are the Brand Manager of The Lil' Brown Bean, a brand owned by Icon. The Lil' Brown Bean House is currently a bricks-and-mortar coffee shop  more...

Quality Management Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...ory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance of Group Policy settings. Force the inheritance of Group Policy settings. Filter Group Policy settings. Delegate administrative control of a Group Policy object. Unit 2: User Environment: Managing Group Policy Duration: 1 - 2 Hour(s)  more...

SAP R 3 v4 x Invoice Verification ...er Cycle. Vendor Master Records. Basic Terms. Terms Applied to Invoices. Unit 2: Standard Invoice Verification Duration: 2 - 3 Hour(s) Standard Invoice Verification. Posting a Simple Invoice. Introduction. Accessing the Module. Initial Screen. Vendor Screen. Verifying the Line Items. Posting the Invoice. Posting a Complex Invoice. Introduction. Multiple  more...

Object Analysis Design Design Implementation ...r in which the principles of Object Oriented Analysis are applied. Identify the deliverables from Object Orientated Analysis. Identify the characteristics of Object Types in a system. Identify the purpose of the Design Phase. Sequence the steps required to perform Object Oriented Design Mapping. Identify the reason for Software and Hardware Partitioning. Identify how Collaboration  more...

Oracle Form Builder Writing and Debugging Code ...ate trigger to record audit information about the changes applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different  more...

Oracle Form Builder R6 Writing and Debugging Code ...ate trigger to record audit information about the changes applied to base tables. Write the code to test the result of a DML operation in a trigger by using the attributes of PL/SQL implicit cursors. Identify the rules followed by Form Builder while issuing DML statements during commit processing. Write an On-Logon trigger to override the default logon process. Identify the different ways  more...

Access 2000 Fundamentals ... Advanced Filter/Sort filter to a table. Remove a filter applied on a database object. Sort records of a table on a single field. Sort records of a table on multiple fields. Create a query based on a single table in the database. Create a query based on multiple tables in the database. Create a query by using the Simple Query Wizard. Save a query. Retrieve a query. Sort the output of a  more...

SQL and PL SQL PL SQL Basics ...cts with their features. Identify the syntax rules to be applied in creating a PL/SQL block. Unit 2: Developing a Simple PL/SQL Block Duration: 0.5 - 1 Hour(s) Identify the functions of PL/SQL variables. Identify the guidelines for declaring PL/SQL variables. Match the PL/SQL datatypes with their descriptions. Match the scalar datatypes with their descriptions. Declare a scalar  more...

International Business Essentials Conducting Business in Europe International Business Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany, France, and Great Britain. The program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ... specific files and folders. Evaluate the permission set applied for files and folders for the specified requirements. Match printer permissions with their descriptions. Match the types of printer users with their descriptions. Match printer configuration options with their uses. Identify the considerations for ensuring printer security in an organization. Design a strategy to ensure  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ... specific files and folders. Evaluate the permission set applied for files and folders for the specified requirements. Match printer permissions with their descriptions. Match the types of printer users with their descriptions. Match printer configuration options with their uses. Identify the considerations for ensuring printer security in an organization. Design a strategy to ensure  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...ory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance of Group Policy settings. Force the inheritance of Group Policy settings. Filter Group Policy settings. Delegate administrative control of a Group Policy object. Unit 2: User Environment: Managing Group Policy Duration: 1 - 2 Hour(s)  more...

ZENworks 2 0 Desktop Mgmt Part 2 ...ng policy package problems in the order in which they are applied. View the trusted tree on a Windows 95/98 workstation using the REGEDIT command. Unit 2: Managing Remote Workstations Duration: 2 - 3 Hour(s) Identify the tasks that must be completed before beginning a Remote Management session. Assign a required Remote Management right using a workstation object. Associate a  more...

Designing Cisco Network Service Architectures Part 4 ...and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify ways in which QoS answers network requirements. Match QoS architectures with their functions. Identify the classification of a Cisco QoS solution. Identify features of the CallManager component of a Cisco IP telephony solution. Identify features of the  more...

Designing Cisco Network Service Architectures Part 5 ...and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify features of Cisco wireless communication architecture. Identify components of a Cisco wireless solution. Identify radio frequency design considerations for an enterprise WLAN solution. Identify features of content networking. Identify features of the  more...

Directory Technologies Part 1 Directory Server Model This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...

Directory Technologies Part 3 Active Directory Integrating Technologies Course Overview The is the third course in a three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory.  more...

Oracle 9i New Features Backup Recovery Performance Tuning ...ckage. Identify the considerations applied when implementing the SKIP_CORRUPTION procedure. Identify the features of the LogMiner viewer. Identify the indexes that support online index rebuild. Identify the new functionalities of index-organized tables. Sequence the steps in  more...

Business Travel Safety Safety Measures for Travelers ...led. Simulation Overview: You have applied for the position of Human Resource Manager at Icon International and have been asked to meet with the Health and Safety Officer, Dean Kramer. The organization employs a number of individuals with disabilities, whose positions require them to travel on a regular basis. Dean will ask you a range of questions to gauge your level of  more...

Emotional Intelligence Developing Emotional Intelligence Skills ...day activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work.  more...

Emotional Intelligence Applying Emotional Intell in the Workplace ... and employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, maximizing team and employee performance, and conducting interviews. Learn To Identify reasons Emotional Intelligence is important in the workplace. Apply the LISTEN process in a work environment.  more...

Emotional Intelligence Emotional Intelligence for Executives ...with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and maximizing team and employee performance. Additionally, the program provides guidelines for delegating effectively. Learn To Identify benefits of Emotional Intelligence. Apply the LISTEN process in  more...

Sexual Harassment Resolving Sexual Harassment Claims ...may lead to potential bonuses and promotions, so you have applied. While talking with Mildred, you will identify the benefits of establishing a system for resolving sexual harassment claims, and identify the qualifications you must possess as an investigator. Unit 2: Investigating Sexual Harassment Claims (0.5 - 1 hour) Identify the legal requirements for a sexual  more...

Correcting Performance Problems Identifying Performance Problems In Correcting Performance Problems: Identifying Performance Problems, you will learn the different types of performance problems and how they affect an organization. You will also learn how to determine the severity of a performance problem, how to identify causes of performance problems, and how to approach employees who have performance problems. In addition, you will learn guidelines to follow  more...

Operations Management Operations Components ...ion, the program offers examples of how each component is applied to a company a a s operations. Learn To Select your responsibilities concerning Human Resources and job design operations. Identify common problems in facility layout operations. Match the qualitative methods of forecasting with their  more...

Windows 2000 Planning Implementing Active Directories - Part 3 ... of group policies. Identify the ways group policies are applied. Identify the characteristics of layered and monolithic design for the application of group policy. Identify the characteristics of single and multiple group policy types. Identify the guidelines for using functional roles or team design in relation to group policy. Select between central and distributed control models for  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...ectory. Identify the optimal Group Policy that should be applied to meet the needs of an organization. Identify the guidelines for delegating administration of GPOs. Identify the guidelines for determining the priority in which GPOs are applied. Identify the factors that can optimize Group Policy performance. Identify the key considerations involved in testing and documenting Group Policy  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...ectory. Identify the optimal Group Policy that should be applied to meet the needs of an organization. Identify the guidelines for delegating administration of GPOs. Identify the guidelines for determining the priority in which GPOs are applied. Identify the factors that can optimize Group Policy performance. Identify the key considerations involved in testing and documenting Group Policy  more...

HTML 4 Part 2 Advanced Topics Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side.  more...

Financial Management Accounting Fundamentals ...financially oriented. You will see how these concepts are applied in everyday business situations through the simulations. Finally, you will learn about financial statements and what they tell you about the firm. Learn To: Identify functions of accounting. Sequence the steps in the accounting process. Identify key aspects of the accounting equation. Identify features of  more...

Operations Management Operations Management Tools ... Identify three ways in which learning curves can be applied. Audience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

Introduction to Requirements Planning Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business  more...

Design for X DFX Successful organizations, in both the manufacturing and service sectors, are becoming more customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of  more...

HACCP Food Safety Course ...ACCP is a system comprised of 7 principles that are to be applied to a written food safety program focusing on the food in your operation. This course aims to teach you the importance and use of all 7 principles in order to make you a safer, more effective food service employee. Learning Objectives: By the time you finish this course you will be able to: * Identify the causes of  more...